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The Cloud, Mobility & Collaboration
Best Practice Lawyers
Presented by Stephen Butler & Ian Bollen
Who are Red Rain?

2

• Specialist and independent legal systems consultancy
and software developer
• 8 staff
• Clients in all segments of market

• Over 100 man years of working with legal systems
• Aderant, Elite, LEAP, Open Practice, Inprotech, Caseflow,
MatterSphere, LawMaster, Locus, Keystone, CLO, Filepro

• Mobile and cloud based software solutions
• RedView platform
Agenda
• What is the cloud?
• Buzzwords explained
• Pros & Cons

• The growth of mobile
• How people are using mobile devices

• Collaboration
• Working with Customers

• What Red Rain is doing
• Thought leadership?

3
What is the Cloud?
• Software, hardware and data that is not
located in your office
• Why is it possible?
• Virtualisation technology
• Internet access speeds
• advances in storage technology

• These technologies bring economies of scale
and hence commercial opportunities

4
What is the Cloud?

5
“Types” of Cloud
• Software as a Service (SaaS)
• Gmail, Hotmail
• Google Apps, Office 365
• Dropbox, MS Skydrive, Google Drive, Amazon
• Salesforce.com, MYOB Account Right

• Infrastructure/Platform as a Service (IaaS)
• No network hardware at all in the office
• Intelligent Desktop or Dumb terminal
• Citrix, Terminal Services, RDP

• Hybrid approaches

6
Private Cloud vs Public Cloud
• Private Cloud
• Hosted in a data centre externally
• Hardware and equipment is purchased and owned
by firm
• Software is licensed by firm
• Managed by provider – “managed services”

• Public Cloud
• Hosted in a data centre externally
• Hardware and equipment is owned by provider
• Operating software is licensed by provider
• Rent a “slice” of the infrastructure

7
The Advantages
• Typically a rental pricing model
• No capital expenditure
• Fees that move up or down based on number of users

• No need to manage infrastructure
• Software version updates with SaaS
• No investment in technical skills with IaaS

• IaaS
• No floor space and related electricity costs
• Lower IT staffing costs
• Lower hardware and software costs

8
Considerations
• Commercial Viability of the Provider
• Are they going to be in business in the future?
• Do they have the management capability required?

• Data Security
• ISO27001 standards

• Data Sovereignty
• Privacy Commission
• Patriot Act
• US Discovery capability
• European Safe Harbour Provisions

9
However the cloud is here today and more
and more capability is becoming available
ILTA Legal Purchasing Survey 2012
• 32% utilising a cloud solution
• 38% researching doing so
The Cloud & the Legal market
• Filepro, LawMaster and LEAP Office have
private hosting options
• LEAP Cloud released 1 year ago now claim
1,000 end users
• Overseas
• Rocket Matter, LawCloud
• NetDocuments
• Online Will Drafting

• The Virtual Law Firm???

11
Mobility

12
Legal & Mobility
• iPad/iPhone the weapon of choice
• Android smart phones greater penetration with
general population
• Early days for Windows 8/Surface

• ILTA Legal Purchasing Survey 2012
• 66% purchasing iPad

13
Legal & Mobility
• iPad Benefits
• Light to carry, rapid access
• Reading capability, Email access

• iPad Disadvantages
• Limited MS Office (need Office 365)
• Integrated business apps

14
Apps Lawyers are Using
• Document Management/Annotation
• iAnnotate, PDF Expert,
• QuickOffice, GoodReader

• Note taking
• One Note, Notes Plus

• Scanning
• ScannerPro, CardScan

15
Lexis Nexis Red

16
Jury Pad

17
Firm Branded Utilities

18
Collaboration
• The cloud and the internet facilitate electronic
client collaboration
• “Client Extranet”
• “Client Portal”

• Client Self Service
• Available anytime
• Closer involvement of client in process
• Decrease phone calls from clients (non-chargeable)
• Proactive client management (notifications)
• Build client loyalty

19
Case Study: Slater & Gordon

20
Case Study: Slater & Gordon

21
Case Study: Results Legal

22
Case Study: Results Legal

23
RedView

24
RedView

Demonstration

25
RedView

26
RedView

27
RedView

28

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The Cloud, Mobility & Collaboration in the Legal Industry

  • 1. The Cloud, Mobility & Collaboration Best Practice Lawyers Presented by Stephen Butler & Ian Bollen
  • 2. Who are Red Rain? 2 • Specialist and independent legal systems consultancy and software developer • 8 staff • Clients in all segments of market • Over 100 man years of working with legal systems • Aderant, Elite, LEAP, Open Practice, Inprotech, Caseflow, MatterSphere, LawMaster, Locus, Keystone, CLO, Filepro • Mobile and cloud based software solutions • RedView platform
  • 3. Agenda • What is the cloud? • Buzzwords explained • Pros & Cons • The growth of mobile • How people are using mobile devices • Collaboration • Working with Customers • What Red Rain is doing • Thought leadership? 3
  • 4. What is the Cloud? • Software, hardware and data that is not located in your office • Why is it possible? • Virtualisation technology • Internet access speeds • advances in storage technology • These technologies bring economies of scale and hence commercial opportunities 4
  • 5. What is the Cloud? 5
  • 6. “Types” of Cloud • Software as a Service (SaaS) • Gmail, Hotmail • Google Apps, Office 365 • Dropbox, MS Skydrive, Google Drive, Amazon • Salesforce.com, MYOB Account Right • Infrastructure/Platform as a Service (IaaS) • No network hardware at all in the office • Intelligent Desktop or Dumb terminal • Citrix, Terminal Services, RDP • Hybrid approaches 6
  • 7. Private Cloud vs Public Cloud • Private Cloud • Hosted in a data centre externally • Hardware and equipment is purchased and owned by firm • Software is licensed by firm • Managed by provider – “managed services” • Public Cloud • Hosted in a data centre externally • Hardware and equipment is owned by provider • Operating software is licensed by provider • Rent a “slice” of the infrastructure 7
  • 8. The Advantages • Typically a rental pricing model • No capital expenditure • Fees that move up or down based on number of users • No need to manage infrastructure • Software version updates with SaaS • No investment in technical skills with IaaS • IaaS • No floor space and related electricity costs • Lower IT staffing costs • Lower hardware and software costs 8
  • 9. Considerations • Commercial Viability of the Provider • Are they going to be in business in the future? • Do they have the management capability required? • Data Security • ISO27001 standards • Data Sovereignty • Privacy Commission • Patriot Act • US Discovery capability • European Safe Harbour Provisions 9
  • 10. However the cloud is here today and more and more capability is becoming available ILTA Legal Purchasing Survey 2012 • 32% utilising a cloud solution • 38% researching doing so
  • 11. The Cloud & the Legal market • Filepro, LawMaster and LEAP Office have private hosting options • LEAP Cloud released 1 year ago now claim 1,000 end users • Overseas • Rocket Matter, LawCloud • NetDocuments • Online Will Drafting • The Virtual Law Firm??? 11
  • 13. Legal & Mobility • iPad/iPhone the weapon of choice • Android smart phones greater penetration with general population • Early days for Windows 8/Surface • ILTA Legal Purchasing Survey 2012 • 66% purchasing iPad 13
  • 14. Legal & Mobility • iPad Benefits • Light to carry, rapid access • Reading capability, Email access • iPad Disadvantages • Limited MS Office (need Office 365) • Integrated business apps 14
  • 15. Apps Lawyers are Using • Document Management/Annotation • iAnnotate, PDF Expert, • QuickOffice, GoodReader • Note taking • One Note, Notes Plus • Scanning • ScannerPro, CardScan 15
  • 19. Collaboration • The cloud and the internet facilitate electronic client collaboration • “Client Extranet” • “Client Portal” • Client Self Service • Available anytime • Closer involvement of client in process • Decrease phone calls from clients (non-chargeable) • Proactive client management (notifications) • Build client loyalty 19
  • 20. Case Study: Slater & Gordon 20
  • 21. Case Study: Slater & Gordon 21