Creating a High-Performance IT Organization

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High Performance is not a 10% gain, it's a 10x improvement

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  • Moonshot Thinking applied to Organization
  • Moonshot Thinking – Don’t aim for 10% gains, aim for 10x improvementsIT Agility increased 10x by not procuring, racking/installing, maintaining the hardware layer
  • Make sure your entire team hears the music and is aligned with the 10x goal
  • Fear of failing to meet the 10x goal will have a cascading effect throughout the OrgLead by confidence and clarity
  • Creating a High-Performance IT Organization

    1. 1. Creating a High-Performance IT Organization mike d. kail VP of IT Operations Netflix @mdkail
    2. 2. • 40m subscribers • Original Content • House of Cards • Arrested Development • Orange Is The New Black • Hemlock Grove • Lilyhammer • Derek • Turbo: FAST
    3. 3. IT Operations Client Technology Services Ad Technology Financial Applications Enterprise Application Development Enterprise Technology Solutions Database Engineering Enterprise Platform Services ISS/NO C HR/IS Network Engineering Infrastructure Systems + Storage Information Security
    4. 4. 10x(Thinking)
    5. 5. 10x(Goal)  Netflix Corporate IT 100% in Public Cloud 01.01.2015
    6. 6. “And those who were seen dancing were thought to be insane by those who could not hear the music.” -- Friedrich Nietzsche
    7. 7. 10x(Agility) “Treading water is the same as drowning for people like you and me” -- F.U. House Of Cards
    8. 8. “Take a step back. Look at the bigger picture” – F.U.
    9. 9. Compensation Philosophy • Pay Top of Market • All Cash Comp • No Bonus • No ISOs/RSUs • Most efficient means 360 Review Philosophy • Start, Stop, Continue • Actionable feedback
    10. 10. Questions?

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