The concept of a Value Stream is fundamental to SAFe and how to optimally organize your Teams, ARTs, and Solution trains. In fact, there’s a Value Stream Workshop that’s intended to help organizations identify their Value Streams, prioritize them, and ultimately decide where to start to launch your first ART. While determining the paths to value for your business may, on the surface, appear to be very easy, I can assure you that it’s an “”ART”” (pun intended)--not a science--to clearly identify and articulate them.
In this presentation, Ken France, SAI SAFe Fellow, explores ways in which to prep for a successful Value Stream Workshop, as well as what you should expect when you try to run your first one. He provides examples from real workshops and provides some practical advice on how to make sure you come out with something concrete and actionable.
Learning Objectives and Key Takeaways:
**How to prep for a Value Stream Workshop **Tips/tricks for facilitating a Value Stream Workshop **Real examples of Value Streams from different contexts
The Executives Step-by-Step Guide to Leading a Large-Scale Agile TransformationLeadingAgile
This talk explores a safe, pragmatic, and repeatable formula for leading change in large organizations. The Holy Grail for an executive is to tie dollars spent and activities performed, to internal improvement metrics and ultimately improved business performance. We’ll start by discussing the elements of an agile transformation business case and how to identify a meaningful value proposition for change. Next we’ll consider how to assess the organization and build an agile transformation strategy and roadmap that encourages an iterative and incremental approach to change. Finally we’ll explore the metrics and controls that help you know if you’re on the right track. Throughout the presentation, we’ll explore the change management and engagement techniques necessary to make sure you are building meaningful organizational support as you engage the enterprise. We’ll discuss how to build and execute a change management strategy to keep everyone safe and informed throughout the transformation. We’ll show how to sustain and improve the changes over time, ultimately creating an organizational ecosystem where business agility is part of the fundamental DNA of the company. The goal of this talk is to take the magic out of agile transformation and show you how to systematically and planfully introduce agile into your organization.
Scaled Agile Framework® PI Plannings in a distributed environment are challenging. Get ideas to be more effective with the right measures and tools for distributed collaboration.
Agile IT Operatinos - Getting to Daily ReleasesLeadingAgile
Getting to Daily Releases with Agile IT Operations. Devin Hedge, Enterprise Transformation Consultant talks to a group at Triagile about the Six Key Areas to focus on when attempting to transform IT Operations with Lean and Agile principles. The talk covers Service Engineering, IT Operations, and the Tier 1 Support/NOC organizations. Kanban, Service Management (ITSM), and what it means to have a DevOps orientation.
Agile Center of Excellence : Presented by Rahul Sudame oGuild .
When any organization plans to move to Agile methodology, it needs to plan multiple initiatives for successful transition. One of the important initiative would be building an Agile Center of Excellence, a team which would support for consistency of Agile implementation across the organization. The Agile CoE we built worked on multiple aspects such as:
Defining organization-wide Agile methodology, tailoring it as per organization environment if required.
Build knowledge of Agile across the organization.
Supporting the team members with any ongoing queries.
Support in building required Tools and Templates required implementing Agile.
Assessing Agile implementation of different projects, identifying any gaps or improvement areas.
This session covered practical experience of how we built a successful Center of Excellence, which become a big enabler for successful Agile transformation.
Leading a large-scale agile transformation isn’t about adopting a new set of attitudes, processes, and behaviors at the team level… it’s about helping your company deliver faster to market, and developing the ability to respond to a rapidly-changing competitive landscape. First and foremost, it’s about achieving business agility. Business agility comes from people having clarity of purpose, a willingness to be held accountable, and the ability to achieve measurable outcomes. Unfortunately, almost everything in modern organizations gets in the way of teams acting with any sort of autonomy. In most companies, achieving business agility requires significant organizational change. Join @Mike Cottmeyer live from #Agile2017 during this workshop.
Scaling Agile With SAFe (Scaled Agile Framework)Andreano Lanusse
Apresentação feita no Agile in Rio, mostrando como um conjunto de 5 à 10 equipes ágeis podem entregar objetivos em comum usando Scaled Agile Framework® ou SAFe, e como iniciar o lançamento de um Agile Release Train.
The Executives Step-by-Step Guide to Leading a Large-Scale Agile TransformationLeadingAgile
This talk explores a safe, pragmatic, and repeatable formula for leading change in large organizations. The Holy Grail for an executive is to tie dollars spent and activities performed, to internal improvement metrics and ultimately improved business performance. We’ll start by discussing the elements of an agile transformation business case and how to identify a meaningful value proposition for change. Next we’ll consider how to assess the organization and build an agile transformation strategy and roadmap that encourages an iterative and incremental approach to change. Finally we’ll explore the metrics and controls that help you know if you’re on the right track. Throughout the presentation, we’ll explore the change management and engagement techniques necessary to make sure you are building meaningful organizational support as you engage the enterprise. We’ll discuss how to build and execute a change management strategy to keep everyone safe and informed throughout the transformation. We’ll show how to sustain and improve the changes over time, ultimately creating an organizational ecosystem where business agility is part of the fundamental DNA of the company. The goal of this talk is to take the magic out of agile transformation and show you how to systematically and planfully introduce agile into your organization.
Scaled Agile Framework® PI Plannings in a distributed environment are challenging. Get ideas to be more effective with the right measures and tools for distributed collaboration.
Agile IT Operatinos - Getting to Daily ReleasesLeadingAgile
Getting to Daily Releases with Agile IT Operations. Devin Hedge, Enterprise Transformation Consultant talks to a group at Triagile about the Six Key Areas to focus on when attempting to transform IT Operations with Lean and Agile principles. The talk covers Service Engineering, IT Operations, and the Tier 1 Support/NOC organizations. Kanban, Service Management (ITSM), and what it means to have a DevOps orientation.
Agile Center of Excellence : Presented by Rahul Sudame oGuild .
When any organization plans to move to Agile methodology, it needs to plan multiple initiatives for successful transition. One of the important initiative would be building an Agile Center of Excellence, a team which would support for consistency of Agile implementation across the organization. The Agile CoE we built worked on multiple aspects such as:
Defining organization-wide Agile methodology, tailoring it as per organization environment if required.
Build knowledge of Agile across the organization.
Supporting the team members with any ongoing queries.
Support in building required Tools and Templates required implementing Agile.
Assessing Agile implementation of different projects, identifying any gaps or improvement areas.
This session covered practical experience of how we built a successful Center of Excellence, which become a big enabler for successful Agile transformation.
Leading a large-scale agile transformation isn’t about adopting a new set of attitudes, processes, and behaviors at the team level… it’s about helping your company deliver faster to market, and developing the ability to respond to a rapidly-changing competitive landscape. First and foremost, it’s about achieving business agility. Business agility comes from people having clarity of purpose, a willingness to be held accountable, and the ability to achieve measurable outcomes. Unfortunately, almost everything in modern organizations gets in the way of teams acting with any sort of autonomy. In most companies, achieving business agility requires significant organizational change. Join @Mike Cottmeyer live from #Agile2017 during this workshop.
Scaling Agile With SAFe (Scaled Agile Framework)Andreano Lanusse
Apresentação feita no Agile in Rio, mostrando como um conjunto de 5 à 10 equipes ágeis podem entregar objetivos em comum usando Scaled Agile Framework® ou SAFe, e como iniciar o lançamento de um Agile Release Train.
The Product Owner is the keeper of the requirements. He or she provides the single source of truth for the Team regarding requirements and their planned order of implementation. The Product Owner role in an Agile product development organization requires the knowledge and skills of a product manager, business analyst, and project manager. This presentation focuses on providing easy to implement, bite-size, practices that product owners can utilize for efficiency in daily tasks.
Exploring Agile Transformation and Scaling PatternsMike Cottmeyer
The goal of any enterprise agile adoption strategy is NOT to adopt agile. Companies adopt agile to achieve better business outcomes. Large organizations have no time for dogma and one-size-fits-all thinking when it comes to introducing agile practices. These companies need pragmatic guidance for safely and incrementally introducing structure, principles, and ultimately practices that will result in greater long term, sustainable business results. This talk will introduce a framework for safely, pragmatically, and incrementally introducing agile to help you achieve your business goals.
The Product Backlog Refinement refers to activities that help us keeping the product backlog in optimal form. This overview presents all important aspects of this important analysis activity in SCRUM.
Agile methods are becoming norm as the new working paradigm in our VUCA (volatile, uncertain, complex and ambiguous) world.
Organizations and teams are redesigning how they work in response to change or disruption in their market, as well as the need to gain competitive advantage through digital innovation or an enriched customer experience. The implications of Agile for Human Resources (HR) are huge and without shifting our existing HR processes, adoptability of agile become challenge.
It’s not about managing resources but rather managing people. Agile HR transforms the fundamental principles of HR to into People Operations leading Agile, digital and networked organizations. The aim is to build a shared value between your customers, business and people by:
Adopting a Mindset and a Culture – Embracing the Agile mindset within HR and people practices to incrementally deliver value to your customer
Co-create among the Organization – Applying Agile techniques, like Scrum and Kanban, to self-organize, experiment and co-create directly with your people.
Structure an organisation for connection, not control to empower people to give and do their best.
Presenter:
Dr. Gail Ferreira, Agile Practice Leader, MATRIX Resources, San Francisco Center of Excellence
Rapid scale directly impacts all levels of decision-making, planning, execution, culture, and communications for executives in hypergrowth companies. In this session, we will discuss how to organize, support, and tailor agile practices for teams and sub-teams in companies with a rapid growth cycle. We will share contemporary case studies of hypergrowth companies who have delivered agile at scale.
Topics will include:
• Basic agile and lean methods
• Scrum of Scrums
• SAFe
• Disciplined Agile Delivery (DAD)
• Agility at Scale (Ambler/Lines)
• Spotify model (Tribes, Squads, Chapters & Guilds, DSDM).
Webinar On Scaled Agile Framework (SAFe) | iZenBridgeSaket Bansal
This presentation we used in our webinar on Scaled Agile Framework (SAFe) .
We first look at what scaling is about and how Safe helps in scaling agile projects.
Have you tried assessing the maturity of your Agile teams? Have you developed your own unique approach or adopted an approach found online? Have you found the assessments valuable and continued them?
This material introduces a very simple, straightforward approach for Agile and Scrum maturity assessments without the complexity and pitfalls of numerous more sophisticated approaches.
The author has used five different approaches to assess Agile maturity over the past decade, three developed by Agile coaching staff and two developed by himself, before adopting this simpler retrospective Agile maturity assessment.
Shared at Agile New England as an Agile 101 topic in June 2023.
Align, Inform, Inspire: Measuring Business Agility and SAFe® with Flow MetricsTasktop
During this on-demand webinar, Scaled Agile Principal Consultant and Framework team member, Andrew Sales, and Tasktop Sr. Value Stream Architect, Lee Reid, discuss how the three measurement domains of SAFe—Outcomes, Flow, and Competency—provide a comprehensive, yet simple, model for measuring business agility at every level of the enterprise and view data from an actual product value stream to demonstrate how Flow Metrics can enable productive conversations with the business about prioritizing work, while still maintaining the taxonomy of SAFe for teams to implement and improve.
Rick Austin - Portfolio mangement in an agile world [Agile DC]LeadingAgile
When organizations move to agile for software delivery, there is often tension with traditional portfolio management. This talk will illustrate how an organization can move from traditional portfolio management approaches to one that embraces agile software delivery. Doing so enables organizations to become predictable, improve the flow of value delivered, and pivot more quickly if necessary.
We will demonstrate the use of governance that allows a more adaptive portfolio management approach. We will cover topics that enable agile portfolio management including:
Lean techniques for managing flow
Effective prioritization techniques
Long range road-mapping
Demand management and planning
Progressively elaborated business cases
Validation of outcomes
Support for audit and compliance needs
These topics will be illustrated by real-world examples of portfolio management that have been proven over the last five years with a wide range of clients.
Flow projects efficiently with a visual Portfolio Kanban system.pdfDimitri Ponomareff
Visualizing projects using a Portfolio Kanban system provides many benefits in terms of transparency and accountability. In this session, we will briefly explore what is the Kanban method and how a Portfolio Kanban system works. Attendees will learn how to design a Portfolio Kanban system by visualizing multiple flight levels within an organization. This is a great opportunity to gain knowledge on how many companies currently use Kanban and how it can help you visualize your projects in a more Agile and Lean way.
The Product Owner is the keeper of the requirements. He or she provides the single source of truth for the Team regarding requirements and their planned order of implementation. The Product Owner role in an Agile product development organization requires the knowledge and skills of a product manager, business analyst, and project manager. This presentation focuses on providing easy to implement, bite-size, practices that product owners can utilize for efficiency in daily tasks.
Exploring Agile Transformation and Scaling PatternsMike Cottmeyer
The goal of any enterprise agile adoption strategy is NOT to adopt agile. Companies adopt agile to achieve better business outcomes. Large organizations have no time for dogma and one-size-fits-all thinking when it comes to introducing agile practices. These companies need pragmatic guidance for safely and incrementally introducing structure, principles, and ultimately practices that will result in greater long term, sustainable business results. This talk will introduce a framework for safely, pragmatically, and incrementally introducing agile to help you achieve your business goals.
The Product Backlog Refinement refers to activities that help us keeping the product backlog in optimal form. This overview presents all important aspects of this important analysis activity in SCRUM.
Agile methods are becoming norm as the new working paradigm in our VUCA (volatile, uncertain, complex and ambiguous) world.
Organizations and teams are redesigning how they work in response to change or disruption in their market, as well as the need to gain competitive advantage through digital innovation or an enriched customer experience. The implications of Agile for Human Resources (HR) are huge and without shifting our existing HR processes, adoptability of agile become challenge.
It’s not about managing resources but rather managing people. Agile HR transforms the fundamental principles of HR to into People Operations leading Agile, digital and networked organizations. The aim is to build a shared value between your customers, business and people by:
Adopting a Mindset and a Culture – Embracing the Agile mindset within HR and people practices to incrementally deliver value to your customer
Co-create among the Organization – Applying Agile techniques, like Scrum and Kanban, to self-organize, experiment and co-create directly with your people.
Structure an organisation for connection, not control to empower people to give and do their best.
Presenter:
Dr. Gail Ferreira, Agile Practice Leader, MATRIX Resources, San Francisco Center of Excellence
Rapid scale directly impacts all levels of decision-making, planning, execution, culture, and communications for executives in hypergrowth companies. In this session, we will discuss how to organize, support, and tailor agile practices for teams and sub-teams in companies with a rapid growth cycle. We will share contemporary case studies of hypergrowth companies who have delivered agile at scale.
Topics will include:
• Basic agile and lean methods
• Scrum of Scrums
• SAFe
• Disciplined Agile Delivery (DAD)
• Agility at Scale (Ambler/Lines)
• Spotify model (Tribes, Squads, Chapters & Guilds, DSDM).
Webinar On Scaled Agile Framework (SAFe) | iZenBridgeSaket Bansal
This presentation we used in our webinar on Scaled Agile Framework (SAFe) .
We first look at what scaling is about and how Safe helps in scaling agile projects.
Have you tried assessing the maturity of your Agile teams? Have you developed your own unique approach or adopted an approach found online? Have you found the assessments valuable and continued them?
This material introduces a very simple, straightforward approach for Agile and Scrum maturity assessments without the complexity and pitfalls of numerous more sophisticated approaches.
The author has used five different approaches to assess Agile maturity over the past decade, three developed by Agile coaching staff and two developed by himself, before adopting this simpler retrospective Agile maturity assessment.
Shared at Agile New England as an Agile 101 topic in June 2023.
Align, Inform, Inspire: Measuring Business Agility and SAFe® with Flow MetricsTasktop
During this on-demand webinar, Scaled Agile Principal Consultant and Framework team member, Andrew Sales, and Tasktop Sr. Value Stream Architect, Lee Reid, discuss how the three measurement domains of SAFe—Outcomes, Flow, and Competency—provide a comprehensive, yet simple, model for measuring business agility at every level of the enterprise and view data from an actual product value stream to demonstrate how Flow Metrics can enable productive conversations with the business about prioritizing work, while still maintaining the taxonomy of SAFe for teams to implement and improve.
Rick Austin - Portfolio mangement in an agile world [Agile DC]LeadingAgile
When organizations move to agile for software delivery, there is often tension with traditional portfolio management. This talk will illustrate how an organization can move from traditional portfolio management approaches to one that embraces agile software delivery. Doing so enables organizations to become predictable, improve the flow of value delivered, and pivot more quickly if necessary.
We will demonstrate the use of governance that allows a more adaptive portfolio management approach. We will cover topics that enable agile portfolio management including:
Lean techniques for managing flow
Effective prioritization techniques
Long range road-mapping
Demand management and planning
Progressively elaborated business cases
Validation of outcomes
Support for audit and compliance needs
These topics will be illustrated by real-world examples of portfolio management that have been proven over the last five years with a wide range of clients.
Flow projects efficiently with a visual Portfolio Kanban system.pdfDimitri Ponomareff
Visualizing projects using a Portfolio Kanban system provides many benefits in terms of transparency and accountability. In this session, we will briefly explore what is the Kanban method and how a Portfolio Kanban system works. Attendees will learn how to design a Portfolio Kanban system by visualizing multiple flight levels within an organization. This is a great opportunity to gain knowledge on how many companies currently use Kanban and how it can help you visualize your projects in a more Agile and Lean way.
Webinar: 5 Things to Prepare Your Company for Growth - 2-time CEO, Matt PetersonMatt Peterson
Growth doesn’t happen by accident. It takes strategic planning and focused execution to make it a reality. Learn the basics on how to prepare your company for growth. Ideal for CEO’s, CFO’s, VP’s of Marketing. VP’s of Sales, and VP’s of Customer Experience.
Zero to 100 - Part 2: Building a Repeatable, Scalable Growth ProcessDavid Skok
Zero to 100 is a learning program from David Skok. It is a detailed instruction manual for how to take your startup from zero to $100m, with a particular focus on the area of building a go-to-market machine. So many of today’s founders come from a product or technical background, and have never been involved with sales and marketing. Right after starting their venture, they are hit with the huge problem of how to build their go-to-market organization and processes. It breaks the journey down into 9 steps, and explains why it is crucial not to skip steps in this journey in the rush to get ahead. The major emphasis of the course focuses on building a repeatable, scalable and profitable growth machine. Once you have that in place, you are ready to hit the gas and scale like crazy.
To see videos of the presentations, click here: https://www.forentrepreneurs.com/matrix-growth-academy-zero-to-100-videos/
For an updated version of this presentation: https://www.slideshare.net/clearaction/customer-experience-journey-mapping-125750199
Customer experience journey mapping: 6 missing practices for CX ROI, 3 keys to customer experience excellence.
See more at https://ClearAction.com
The Business Model Canvas was proposed by Alexander Osterwalder. Business Model Canvas helps lean advocates to develop new or document existing business models.
Ideation, business models; and how and where to startSaberi Marais
Presentation promotes the Lean Startup principles and includes Steve Blank's cusotmer development process and Osterwalder Business Model generation canvas as recommended by the authors
Starting a business...a guide on what to consider, brand identity, financing, culture, marketing, plus more. Includes interactive tools for you and your team.
An overview on how to implement EDCA (Explore - Do - Check - Act) in the field of Lean Sales and Marketing. Also includes an outline for standard work.
Investors historically sit through pitches and evaluate early stage startups on three primary metrics: 1) great looking product demos, 2) compelling presentations, and 3) a strong team. Steve Blank, the Godfather of the Lean Startup movement said in his Customer Development Manifesto: “There’s no formal way for an investor to assess project maturity or quantify risks. Other than measuring engineering progress, there’s no standard language to communicate progress.”
What has been missing is a common language to communicate objectives and data that investors and entrepreneurs can use to communicate startup readiness.
Fortunately, the principles developed in the Lean Startup movement can be utilized to help entrepreneurs assess their Investor Readiness Level in a way that allows them to demonstrate “evidence” of their readiness. In this session, Max Green and Heath Naquin, both of the IC2 Institute, will share this new method for entrepreneurs to gauge their own investor readiness using the principles of Steve Blank's Investment Readiness Level and LeanLaunchpad.
Entrepreneurs attending this session will learn a valuable approach helping their start-up team prove their competence and validate their ideas by showing investors “evidence” that there’s a repeatable and scalable business model.
Heath Naquin serves as Executive Director for the SW I-Corps Node at The University of Texas at Austin. He also serves as the Managing Director for a multi-university NSF Industry University Cooperative Research Center (I/UCRC) the Center for Next Generation Photovoltaics. Heath was a founding member of three different start-up business initiatives across sectors. He has helped companies raise more than $30 Million in funding from private and government sources.
Heath actively works on international commercialization initiatives and efforts focusing on industry collaboration, new project development and deployment along with building linkages between industry, government, academia and the venture capital community. Heath has worked in more than 20 countries on international commercialization and entrepreneurship initiatives in countries such as Colombia, Jordan, Iraq, Korea, Mexico, Portugal, Armenia, and Turkey. Heath has extensive experience with the NSF, EPA and NIH SBIR programs as an active commercial reviewer for many years. Heath also currently serves as Faculty for the Concordia University Executive MBA program.
WeWork provides small businesses, startups, and freelancers with beautiful workspace, inspiring community, and meaningful services. With weekly events, personalized support, flexibility, and access to thousands of like-minded entrepreneurs around the world - WeWork is the perfect place to grow your business in 2015.
The WeWork Congress location sits in the heart of downtown Austin at 6th St. and Congress Ave. To learn more about joining the community, email joinus@wework.com or call 855.593.9675.
Achieving Sustainable Growth in the Digital AgeCprime
Key Learnings:
- Discover strategies for successfully navigating the digital landscape by leveraging innovative tools, methodologies, and data analytics to maintain a competitive edge.
- Learn how aligning resource allocation with iterative product delivery can enhance the visibility of customer value and establish a clear link between expenses and value generation.
- Gain insights into the significance of evaluating non-traditional performance indicators to comprehend the intricate relationships between customer perceived worth, product launch strategies, and financial outcomes for sound business choices.
Mastering an Integrated Atlassian Tooling Ecosystem: Strategies, Success Stor...Cprime
Are you ready to take your Atlassian tooling ecosystem to the next level? Join our panel of renowned Atlassian experts as they dive deep into the strategies, best practices, and real-world success stories that can help you maximize the value of your technology investments, streamline workflows, and drive innovation across your organization.
In this must-attend panel session, our experts will share stories from the trenches, highlighting the challenges, successes, and lessons learned from their extensive experience working with organizations of all sizes and industries. You'll gain valuable insights into the best practices and strategies that have proven successful in maximizing the benefits of Atlassian tooling ecosystems.
Learning Objectives:
- Align tools, processes, and business objectives to mitigate escalating technology costs and boost efficiency
- Leverage automation and best practices in tool selection to enhance operability, collaboration, and productivity
- Develop a comprehensive tech stack strategy that empowers your teams with the visibility to optimize, adapt, and innovate
- Navigate common challenges and pitfalls in implementing and managing an integrated Atlassian tooling ecosystem
By harnessing custom-crafted AI solutions, teams can expect improved efficiency, enhanced creativity, and better alignment with Agile principles. We'll explore how this powerful collection of technologies and solutions turbocharges delivery and enhances developer experience.
Learn more as we introduce a turnkey framework that empowers Agile development and efficiency in the AI era. Cprime’s CodeBoost™ and AgileSME AI solutions offer a groundbreaking approach that delivers a complete framework for development in the AI age.
Improving IT Investment Decisions and Business Outcomes with Integrated Enter...Cprime
Learn how integrating Enterprise Architecture Management capabilities as part of your IT Finance and Agile Planning processes can help you to:
- Calculate TCO across your entire portfolio of applications, infrastructure and labor
- Drive more informed IT investment decisions and reliably measure results
- Improve business outcomes and accelerate your strategic digital journey
Harnessing Atlassian's Power Through Cloud Transformation and AdoptionCprime
Transitioning to Atlassian Cloud unlocks a new realm of possibilities. Organizations that have recently migrated to Cloud report a 47% boost in team collaboration, and a 44% increase in rapid, insight-driven decisions. And, Forrester reports a 20% developer productivity increase and a strategic 50% IT time reallocation to high-value work for organizations moving to a cloud environment.
Our webinar, "Harnessing Atlassian's Power Through Cloud Transformation and Adoption", will guide you through maximizing cloud adoption, and leveraging Cloud-specific AI and analytics. We’ll also Explore cutting-edge tools like Atlas, Compass, and JPD that extend beyond Data Center capabilities, further enhancing the Cloud experience.
Key takeaways:
- How to boost adoption and make the transition as smooth as possible.
- Strategies to harness unique cloud features for shorter time-to-value, and data-driven decision making.
- Insights into exclusive cloud tools that drive innovation and productivity.
- Understanding the enterprise value and IT efficiency gains from cloud transformation and adoption.
AI-powered Service Management: Streamlining Incident Management in JSM using ...Cprime
Sound incident management operations encompass activities ranging from logging and prioritization to escalation, documentation, and reporting. What could your employees do with all that extra time if you automated these operations with AI?
In this webinar, we will showcase:
- How to streamline incident management and post-incident reviews by harnessing no-touch resolution and triage with 3rd party tools like Atlassian Jira Service Management
- How to use incident management to improve your customer’s experience while incorporating an added layer of efficiency with custom AI co-pilots
- How to empower human agents to resolve issues faster and drive continuous improvement and enhanced knowledge management for incident escalations
Enterprise Migration from Data Center to Atlassian Cloud: Start with an Asses...Cprime
Large enterprises have unique needs and complexity when migrating Atlassian tools from Data Center to the Cloud. Whether you’re exploring the Cloud or planning a migration from Data Center, our Atlassian Cloud Migration Impact Assessment identifies migration obstacles and charts the optimal path. With assessment in hand, enterprise leaders can make informed decisions on moving core business platforms to the cloud.
Learn:
- Benefits of Cloud for large orgs and how to evaluate if it’s the right fit
- Factors like integrations, data migration, security, compliance, and performance at scale
- Tools and methods for analyzing complex on-prem environments
Preparation best practices for enterprise infrastructure and applications
- How assessment provides a detailed transition plan and strategy
- Insights needed to minimize disruption and downtime
AI for Everyone: Demystifying Large Language Models (LLMs) Like ChatGPTCprime
We’ve only scratched the surface of realizing the full potential of ChatGPT and other Large Language Models (LLMs) in a strategic business context. Here’s another game-changer: Incorporating your unique enterprise data with LLMs to tailor a private model that learns, retains, and utilizes your business’s unique information. It can deliver contextualized value and efficiency to enhance processes and better achieve strategic outcomes.
In this webinar, we’ll explore how these custom models are revolutionizing the business landscape with the added context of invaluable proprietary business knowledge. Join us to learn the power and practical applications of secure, private LLMs and catch live demonstrations to tangibly enforce how to tackle significant business challenges such as Agile Adoption and Service Management.
Learning Objectives
- Introduction to AI and LLMs: Understand the basics of Artificial Intelligence (AI) and how widely available Large Language Models (LLMs) are a key advancement in this field.
- Practical Applications of LLMs: Learn how LLMs can enhance operational processes and contribute to business growth in real-world scenarios, and how they can be customized to meet specific business needs.
- Benefits of Customization: Discover the advantages of tailoring AI solutions like LLMs to understand and support unique business requirements.
- Relevance and Precision: Learn how LLMs adapt to specific business contexts, ensuring that interactions are accurate and aligned with organizational objectives.
From Project to Product - The Need for SpeedCprime
As we look to enhance our ways of working and shift from project-based methodologies to product thinking, it's easy to overlook the technical aspects of this change. Let's not make that mistake.
In this webinar, Cprime's Ken Robinson, and Anne, Chief Product Coach, delve into the technical aspects of switching from project to product. What does this mean for our engineers, testers, and product teams? Equally important, what does this mean to the health, resilience, and maneuverability of our codebases and environments?
We'll approach these topics across the following dimensions:
-Development - new product development as well as maintenance and enhancements
-Testing
-Delivery Lifecycle
Lastly, we'll bring it all together to illustrate how engineering for speed + quality and the concept of "total product ownership" reduces time to market, enhances product quality, and fuels maneuverability.
We Need a Hero — How to Find and Support Your Next Superstar Product OwnerCprime
A Product Owner serves as the bridge between the development team and stakeholders, steering the product's vision and driving its success. An excellent product owner can elevate the entire product team. But how do you find the right person to take on this vital role?
Hiring external candidates with Product Owner expertise is an option, but many organizations overlook an often easier and more effective opportunity: to train or develop their internal employees for these crucial roles.
Upskilling your existing product professionals can be the most time- and cost-effective option. Plus, they offer in-depth domain knowledge—specific to your unique organization—no outside hire can match.
By the end of the webinar you will know:
-How to identify existing employees that have the mindset and institutional knowledge to successfully fill the Product Owner role
-How to determine what skills the new Product Owner needs to learn through a focused gap analysis
-How to create an environment that encourages continuous learning so that they can grow into the role and help you and your team deliver great products over time
How to Unlock Productivity and Innovation with Generative AI and ChatGPTCprime
Doing more with less has become the mantra for success. Yet monotonous tasks and manual processes put undue strain on productivity and innovation. What if you could automate time-consuming workflows and enable your team to focus on high-impact work?
Discover how Generative AI (GenAI), specifically ChatGPT, is transforming workflows across industries. We will provide real-world examples of how leading organizations leverage GenAI to eliminate repetitive tasks, deliver insights instantly, and create content intelligently.
You will learn:
- How GenAI, specifically ChatGPT, works and its key capabilities
- High-impact use cases of GenAI-powered automation
- Steps for identifying and prioritizing processes to automate
- Best practices for change management when implementing GenAI
- Forecasted evolution of GenAI and its future applications
Whether you are an executive seeking a competitive edge, or a manager looking to boost team productivity, this webinar will equip you with actionable strategies to drive efficiency and innovation with Generative AI.
Modern Learning for Enterprises: How to Empower Your TeamsCprime
Today’s complex technology organizations need to deliver learning at the right time, to the right people, and on the right topic, continuously. A unique concept—Learning Pathways—blends on-demand bite-sized self-paced learning, more traditional instructor-led learning, and on-the-job learning through assignments reviewed by a skilled facilitator.
Cprime has been experimenting with this new learning delivery format with some of our most demanding customers, and we’re eager to share what we’ve learned.
Join Cprime’s Directors of Learning for the U.S. and EMEA to explore the range of learning tools your organization can leverage to equip and empower your people with the latest technology and team practice skills.
You will learn about:
-What’s required to future-proof your organization’s learning initiatives
-How to get the most bang for your buck by maximizing knowledge retention and application
-The value of expert learning help and where to get it to meet your organization’s unique needs
Enterprise Service Management for Finance, HR, and MarketingCprime
Enterprise Service Management (ESM) is an optimized combination of the right software solution, well-thought-out processes and workflows, and customized automation that effectively supports a customer-centric approach to each service an internal business unit undertakes.
In this three-part webinar series, we will be focusing on those building blocks to provide a well-rounded understanding of ESM and how it can effectively uplevel your internal and external customer service processes.
In Part Three, Putting it All Together: ESM for HR, Finance, Marketing, and More, you will learn:
-How an ESM implementation looks in each of the major business units
-Why ESM can and should permeate the whole organization… eventually
-Examples of successful implementations you can use as models for your own
ESM Webinar Series Part 2 | The Keys to Optimal ESM are Automation and Integr...Cprime
Enterprise Service Management (ESM) is an optimized combination of the right software solution, well-thought-out processes and workflows, and customized automation that effectively supports a customer-centric approach to each service an internal business unit undertakes.
In this three-part webinar series, we focus on those building blocks to provide a well-rounded understanding of ESM and how it can effectively uplevel your internal and external customer service processes.
In Part Two, The Keys to Optimal ESM are Automation and Integration, you will learn:
- The power of automation to streamline and optimize your ESM practice
- Examples of apps, workflows, and integrations that have proven successful
- How to map out your own workflows to optimize your unique ESM experience
Perfecting Customer Management Using Jira Service ManagementCprime
An optimized ITSM practice using Atlassian Jira Service Management (JSM) has brought tremendous benefits to organizations seeking to cement a customer-centric approach to their service management processes.
In the first two parts of this webinar series, we discussed an introduction to change management, service catalogs, and CMDB, and how they can all be applied and optimized using JSM. In this third installment, we cover the vital topic of customer management. You will learn:
- The importance of understanding the customer's perspective and requirements
- How to best use JSM for customer management—from portal design to automation and beyond
- How to use JSM to empower your Shift Left—an integrated knowledge base, dynamic forms, intelligent queues, and more
- How to measure customer management for reporting and data-driven decision making
From Project to Product: Leaders, Here's What It Means to YouCprime
Project to product is all the rage these days. You, your boss, or your company are already talking about this. Heck, your group has been "agile" for years now, but this next phase seems to just be a repackaging of that.
In this webinar, Anne Steiner, Chief Product Coach at Cprime, gets into Project to Product from the leader's perspective. We explore "why we should care" and "what this really means". Then, we deep dive into the following keys to leadership success in driving this change:
1) Your help, involvement, and willingness to influence change is critical. Team-level change isn't enough and will yield limited benefits.
2) You need more than just engineering/IT buy-in to be successful. It takes the whole enterprise.
3) Product management is a thing. We'll learn what it is, how it is different from project management, and why it is critical to market domination and product success.
Lastly, we'll leave you with some tips for success that will guide you in driving change whether you sit at the manager, director, VP, or C-level.
Using a Service Catalog and CMDB to Standardize Change Management in Jira Ser...Cprime
A streamlined and optimized ITSM practice offers tremendous benefits to your IT teams and your entire organization. But, the vital ITSM practice of change management can still be challenging for many.
In this webinar, we take those ideas a step further by incorporating a service catalog and configuration management database as tools to help standardize the change management process and further minimize disruptions.
When you log off, you’ll understand:
-The role of a Service Catalog in ITSM
-How to create and curate an effective Service Catalog
-How to build and manage a Configuration Management Database (CMDB)
-How to best leverage CMDB for service improvement
6 Common Challenges RTEs Face & How to Solve ThemCprime
Release Train Engineers (RTEs) have tremendous responsibility in a scaled Agile environment. After all Agile Release Trains (ARTs) can’t steer themselves.
But, RTEs also face significant challenges along the way. Learn common challenges RTEs face and how they can be overcome using SAFe® and Agile best practices, best-in-class tooling like Jira Align, and focused effort.
Learn how to solve these problems in your own organization:
- Lack of visibility into the full book of work
- Lack of visibility into how work being done by teams is contributing to strategic goals
- Lack of understanding of how much an ART can deliver over the course of a planning increment
- Visibility into the Risks and Dependencies affecting an ART
- Constant need to create and update roadmaps
- Limited availability and customizability of progress report
Enterprise Service Management Webinar Series Part 1Cprime
Enterprise Service Management (ESM) is an optimized combination of the right software solution, well-thought-out processes and workflows, and customized automation that effectively supports a customer-centric approach to each service an internal business unit undertakes.
In this three-part webinar series, we focus on those building blocks to provide a well-rounded understanding of ESM and how it can effectively uplevel your internal and external customer service processes.
In Part One of this webinar series you will learn:
- The vital importance of cultivating a customer-first mindset
- How to adjust your mindset to view your services as products
- The power of a product/service roadmap
How to Enable Change Management with Jira Service ManagementCprime
Improve your agility by moving towards automation and streamlined processes between your IT and dev teams. ITSM with Jira Service Management (JSM) can help optimize your processes and significantly reduce manual touch points, while change management minimizes risks and disruptions to your IT services.
This is the first part in a series where we cover change management with Jira Service Management in depth. Join our ITIL-certified experts to learn how to manage changes to your software or infrastructure using Jira Service Management so that you accurately understand the impact and scope of changes up and downstream.
Explore:
• How to get started with change management
• A demo of change management features in JSM
• Change management best practices and tips
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Elevating Tactical DDD Patterns Through Object Calisthenics
The ART of Value Streams: Determining Paths of Value Through Value Streams Workshop
1.
2. The ‘ART’ of Value Streams: Best Practices for Running
a SAFe Value Stream Workshop
March 6, 2019
3. Intros
Ken France, SAFe Fellow
• VP of Scaled Agility @Cprime
• 25+ years’ experience
• Executive Enterprise Coach
• Helps Fortune 100 enterprises tackle large
complex scaled agile transformations in
various verticals (retail, healthcare,
insurance, finance. etc)
• Passionate about empowering all levels of
org in their journey to drive sustainable
improvements and meaningful change
4. Agenda
• The challenge
• When should you run workshop?
• How should you prepare for workshop?
• What to expect when you execute workshop?
• How do you get started following workshop?
• Q&A
6. Where’s the Value?
• Generally not obvious what the
Value Stream(s) should be
• Hard to separate flow of value from
how you are organized (e.g. Development
Value Streams)
• There is no perfect answer
• Everyone will have an opinion
8. SAFe’s Guidance
When initially identifying Value Streams and
defining your Solution Trains and ARTs
Re-evaluating your ART
definitions due to initial
compromises, revised
Portfolio investments, or
new target optimizations
- Common Pattern:
Leading SAFe + VSW
- Prioritize Value Streams
- May need to
launch an ART
first
- May need to scale further before
getting the right people engaged
10. Value Streams
Value streams represent the series of steps that an
organization uses to build solutions that provide a continuous
flow of value to the customer.”
~Scaled Agile
11. Audience
Key leaders from Business & IT
• IT only workshops offer a tainted view of Value flow
• Use workshop to start bringing two sides together & creating awareness & empathy
between teams
Plan for potentially long cycles associated with getting the right people to buy in to the
session and get it scheduled
12. A little deeper in “the Business”
Leadership & Strategy
• Anchor conversation around desired business results
• Link to strategic business structure - future business model (business
architects)
• What investments are intended to achieve business results?
• Are there strong [emerging] lean portfolio management/ portfolio strategies at
play?
Operators – what groups actually operate the Value Stream?
13. Role of the Lean Agile Center of Excellence
Guiding Coalition of Executives, SPCs, etc.
LACE (Lean Agile Center of Excellence) personnel
• Facilitate workshop (with coaching support if needed)
• Provide objective insights & feedback
• Help drive concrete results
• Be aware that Value Stream ID may be key input to enterprise transformation
roadmap
14. Do Not Walk in Cold
• Presentations that explain the business
internally & externally
• External website: how does company position
itself to market?
• Put yourself in your external customer’s shoes; be careful
you aren’t just thinking of your boss as your customer
• Conduct pre-meetings to get people thinking about
value from systemic standpoint – key cultural shift in org
15. Do Not Walk in Cold (cont.)
• Have your pre-meetings with audience targets & ask them to describe their
views on how value flows – use that to set up additional meetings with potential
audience stakeholders
• Be prepared to conduct multiple iterations as people will ID other groups that
need to be involved to validate the work
• What does current portfolio structure look like? Does structure ‘fit’ value?
• Overall goal: Have some options in mind heading in BUT don’t overly influence
outcome
16. Business Value Stream
Card Capture Authorization Settlement
Ops Support Payment CardsContact
Center
Customer
17. Business Value Stream – Who we Didn’t Think to Involve!
Card Capture Authorization Settlement
Store
Employees
Ops Support/
Loss Prevention Payment Cards
Finance
Contact
Center
Customer
19. VSW Process Summary
1 Identify an Operational Value Stream
2
Identify the systems which support the
Operational Value Stream
3 Identify the people who develop the systems
Identify Development Value Streams that build
these systems
Realize Value Streams into ARTs
4
5
21. What is Likely to Happen?
Morning: Thrashing
• Disagreement on what value streams should be
• Larger voices dominating conversation
Tips
• Keep asking them who customer is (e.g. focus on Operational Value Stream)
• Keep asking them what is value customer is looking for
• Get them to write Value Stream description(s) – start somewhere
22. What is Likely to Happen (Cont.)?
Afternoon: Gradual Alignment
• Light bulbs start to go off after a lunch break and some time to reflect
• Consensus on candidate Value Streams start to emerge, starts to “feel right”
Tips
• Pick 1-3 Value Streams that seem to have the most consensus, move onto to the
subsequent steps of identifying the steps in the value stream, affected systems,
etc.
• Great is the enemy of good
23. What we Thought Trains Might Look Like
1. Investments
• Sales
• Professional Book of Record
• Client Configuration
• Adjudication
• Reimbursement Management
• Consumer Health
• Information Management
2. Customers
• Individuals & Families
• Employers
• Health Care Providers
24. What Value Streams Actually Were!
• Benefits
• Reimbursement
• Networks
• Consumer Engagement
• Market Enablement
• Infrastructure
26. Potential Trap!
Work Payment Stores Digital
Remote Transaction X
Mobile Transaction X X
E2E Encryption X X
Debit Card X X
Online Fraud X X
Alternative Payments X X X
Org Silos
30. Takeaways
• Don't feel like you always have to do it upfront – you need to get some
experience.
• You cannot prepare too much for this – OVERPREPARE!
• Don't panic if it didn’t work out as you planned.
• Make sure you have candidate value streams, but don't pull them out until
you need them.
31. Next Steps
• Check out our upcoming webinars; read our blog, download whitepapers/case
studies & more:
• www.cprime.com/resources
• Share with us what topics you are interested in, ask us questions or give us
feedback!
• learn@cprime.com
• Follow us on Social Media and share in the conversation & keep updated on
thought leadership, events & more.
• www.linkedin.com/company/cprime-inc
• @CprimeInc on Twitter