Charles Leadbeater-Public Service Innovation, Beyond 2010

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Charles Leadbeater Participle Public Service Innovation, Beyond 2010, Four Strategies and Four Diagrams

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Charles Leadbeater-Public Service Innovation, Beyond 2010

  1. 1. Charles Leadbeater, Participle, Beyond 2010, Birmingham Public Service Innovation Four strategies and Four Diagrams
  2. 2. Fewer resources
  3. 3. Rising expectations
  4. 4. Intractable ingrained problems
  5. 5. Emerging challenges
  6. 6. New public services models essential
  7. 7. Diagram One: The Innovation Grid
  8. 8. Sustaining Disruptive
  9. 9. Outside Inside
  10. 10. Sustaining Disruptive Outside Inside
  11. 11. Sustaining Disruptive Outside Inside
  12. 12. Sustaining Disruptive Outside Inside
  13. 13. Sustaining Disruptive Outside Inside
  14. 14. We need a mix of all four to work together
  15. 15. But we need to move to the right and down the grid
  16. 16. Sometimes they conflict: improve can be the enemy of transform
  17. 17. Criminal Justice Sustaining Disruptive Outside Inside Better prisons Learning prisons Singapore rehabilitation Relational restorative justice
  18. 18. End of Life Sustaining Disruptive Outside Inside Better hospitals Palliative Care Maggie’s Centres Hospices Hospice @ Home Home based care
  19. 19. Education Sustaining Disruptive Outside Inside Better teachers and schools New kinds of schools Engage families Learning beyond schools &teachers
  20. 20. Diagram Two: How we talk and engage
  21. 21. Low Volume High Volume
  22. 22. High Engage Low Engage
  23. 23. High Engage Low Engage Low Volume High Volume
  24. 24. Traditional politics Mass marketing Industrial media High Engage Low Engage Low Volume High Volume
  25. 25. French wine High Engage Low Engage Low Volume High Volume
  26. 26. Detached elites High Engage Low Engage Low Volume High Volume
  27. 27. Australian wine High Engage Low Engage Low Volume High Volume
  28. 28. Populist elites High Engage Low Engage Low Volume High Volume
  29. 29. Celebrity Personality Charisma High Engage Low Engage Low Volume High Volume
  30. 30. High Engage Low Engage Low Volume High Volume Social media MumsNet
  31. 31. High Engage Low Engage Low Volume High Volume Everyday life
  32. 32. High Engage Low Engage Low Volume High Volume Silence Chanting Buzz Lecture
  33. 33. Changing communications changes the way we innovate
  34. 34. Diagram Three: Mass Innovation
  35. 35. Many contributors Few contributors
  36. 36. Few Benefit Many benefit
  37. 37. Few Benefit Many benefit Many contributors Few contributors
  38. 38. Few Benefit Many benefit Many contributors Few contributors Bespoke Niche
  39. 39. Few Benefit Many benefit Many contributors Few contributors Mass Scale
  40. 40. Few Benefit Many benefit Many contributors Few contributors Traditional policymaking
  41. 41. Few Benefit Many benefit Many contributors Few contributors Corporate open innovation
  42. 42. Few Benefit Many benefit Many contributors Few contributors Community Open Source
  43. 43. Few Benefit Many benefit Many contributors Few contributors Mass micro-credit
  44. 44. Few Benefit Many benefit Many contributors Few contributors Bespoke Niche Mass Scale Corporate open innovation Community Open Source
  45. 45. Few Benefit Many benefit Many contributors Few contributors Personalised Scaling social technologies Social innovation movements
  46. 46. Few Benefit Many benefit Many contributors Few contributors Scale Spread
  47. 47. All of that has an impact on how social change comes about
  48. 48. Diagram Four: The Logic of Social Change
  49. 49. Big Impact Small Impact
  50. 50. Low investment High investment
  51. 51. Low investment High investment Big Impact Small Impact
  52. 52. Low investment High investment Big Impact Small Impact Social innovation means creating new ways to live
  53. 53. Low investment High investment Big Impact Small Impact Government IT programmes
  54. 54. Low investment High investment Big Impact Small Impact Physical regeneration
  55. 55. Low investment High investment Big Impact Small Impact Traditional public services: families in crisis
  56. 56. Low investment High investment Big Impact Small Impact Infrastructure platforms for mass engagement
  57. 57. Low investment High investment Big Impact Small Impact Bilbao Guggenheim
  58. 58. Low investment High investment Big Impact Small Impact Word of mouth Viral change
  59. 59. Low investment High investment Big Impact Small Impact Piggyback Connect small packets
  60. 60. The lessons for transformational social innovation:
  61. 61. Transformational social innovation is: highly engaged but often low volume
  62. 62. Transformational social innovation is: increasingly many to many
  63. 63. Transformational social innovation: seeks big impacts from small investments
  64. 64. Transformational social innovation: mixture of the very old and new

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