The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "The Art of Non-Doing".
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Empowering the Group".
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Influencing Skills".
The document discusses strategies for having difficult conversations when emotions are strong. It defines a difficult conversation as one where there are differing views, strong feelings, and high stakes. It describes how emotions can hijack thinking and prevent listening or problem solving. The strategies presented include recognizing when emotions have taken over, stopping to reflect on needs and interests, restoring a sense of safety, and adopting a mutual learning mindset focused on understanding rather than unilateral control.
Multipliers is a national bestseller that explores the differences between good and bad team leaders, identified as Multipliers (the good) and Diminishers (the bad).
Successful leaders invest in the growth of their employees and elevate them to reach their full potential. With this endgame, everybody wins.
Second webinar in a three webinar series on Tools and Techniques for Managing and Resloving Conflict with Amanda Murphy of the William D Ruckshaus Center
This document provides guidance on handling difficult conversations in 3 sentences or less. It discusses how to have difficult conversations using the framework of Nonviolent Communication (NVC), which involves making observations, identifying feelings and needs, and making specific requests. Examples are provided to demonstrate how to apply the NVC approach to common difficult situations. Resources for further learning about NVC and difficult conversations are also listed.
This cycle represents the ongoing process of leadership. A leader continually refines their vision, sets goals aligned with that vision, plans concrete steps to achieve those goals, takes action by working diligently, and seeks counsel from others to improve. Repeating this cycle allows the leader to continuously learn and grow in their abilities.
A recent poll found that only 10% of employees look forward to going to work each day and most cite a lack of leadership as the reason, but the document asserts that all business leaders have the power to inspire and motivate their people. It encourages leaders to positively influence those in their professional lives by developing their leadership skills.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Empowering the Group".
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Influencing Skills".
The document discusses strategies for having difficult conversations when emotions are strong. It defines a difficult conversation as one where there are differing views, strong feelings, and high stakes. It describes how emotions can hijack thinking and prevent listening or problem solving. The strategies presented include recognizing when emotions have taken over, stopping to reflect on needs and interests, restoring a sense of safety, and adopting a mutual learning mindset focused on understanding rather than unilateral control.
Multipliers is a national bestseller that explores the differences between good and bad team leaders, identified as Multipliers (the good) and Diminishers (the bad).
Successful leaders invest in the growth of their employees and elevate them to reach their full potential. With this endgame, everybody wins.
Second webinar in a three webinar series on Tools and Techniques for Managing and Resloving Conflict with Amanda Murphy of the William D Ruckshaus Center
This document provides guidance on handling difficult conversations in 3 sentences or less. It discusses how to have difficult conversations using the framework of Nonviolent Communication (NVC), which involves making observations, identifying feelings and needs, and making specific requests. Examples are provided to demonstrate how to apply the NVC approach to common difficult situations. Resources for further learning about NVC and difficult conversations are also listed.
This cycle represents the ongoing process of leadership. A leader continually refines their vision, sets goals aligned with that vision, plans concrete steps to achieve those goals, takes action by working diligently, and seeks counsel from others to improve. Repeating this cycle allows the leader to continuously learn and grow in their abilities.
A recent poll found that only 10% of employees look forward to going to work each day and most cite a lack of leadership as the reason, but the document asserts that all business leaders have the power to inspire and motivate their people. It encourages leaders to positively influence those in their professional lives by developing their leadership skills.
This is the third webinar in a series featuring Amanda Murphy of The William D. Ruckelshaus Center regarding Tools and Techniques for managing and Resolving Conflict
Personal Development Framework:
- Personal Development
- Personal Knowledge
- Types of workplace learning
- The Conceptual evaluation among organizations
- Finding Self
Professionalism:
- Profession, Professional, Professionalism, Professionalization
- Scope of the Profession
- Causes of Lack of Professionalism
- Things to think about!
- Writing Thank-You Notes
- Seven (07) manners for Smartphone use
- Seven (07) Tips for e-mail communication
- Top ten (10) Business Etiquette behavior
- Five (05) keys to be a true professional
These are the slides for the talk I did at #LadiesThatUXMelbourne about Empathy and Design.
Our tech and design industry looks like our other societal structures. White, cis, male, heteronormative, able-bodied, neurotypical. This isn't reflecting or serving the true diversity of our society. This diverseness of society is something we're exposed to on a much more vast scale thanks to technology.
We need diverse, truly inclusive teams working with empathy in technology and design.
This presentation i have prepared with reference to the "Seven Habits of Highly Effective People" by Stephen Covey and some other studied material to conduct the Leadership Skills training for my second line management team.
Leadership E-Book: 30 Day Leadership ChallengeDaniel Crosby
This document outlines a 30-day leadership challenge organized into 5 weekly themes: Purpose, People, Proficiency, Persuasion, and Perseverance. Each week focuses on a different leadership skill and provides daily tasks and reflections to help participants develop in that area. For example, the first week on Purpose involves defining goals, values, and vision statements. The second week on People emphasizes skills like self-awareness, empathy, and relationship building. Participants are guided through exercises each day to strengthen their leadership abilities and achieve their goals.
Dialogue for Organizational PerformanceConroy Fourie
The document discusses the importance of robust dialogue in organizations. It makes three key points:
1) Robust dialogue is important for effective decision making, innovation, and competitive advantage as it surfaces reality and different perspectives. It requires open-mindedness, candor over harmony, and informality.
2) Informality is critical for candor and debate, which invites questions and critical thinking. Robust dialogue ends with agreement and accountability.
3) Leaders must model robust dialogue and reward performance to encourage open exchange of ideas instead of political discussions where reality is avoided. Asking questions can help avoid jumping to conclusions.
Communication Culture: Resolving Conflict and Leveraging FeedbackBarrie Byron
Presenting 8:30-9:30 a.m. on Tuesday May 22 at STC Summit 2012. Ann Grove and Barrie Byron are veteran presenters who are passionate about lifelong learning and experienced in embracing change.
A Powerful Rotary Peace Project For Young People and Their CommunitiesRotary International
The document summarizes a presentation about the Rotary International Peace Advocate Program. The program aims to train young people in conflict resolution skills so they can become leaders in promoting peace. It involves a multi-step process where youth learn collaborative communication, purposeful listening, and purposeful speaking. They then use these skills to address conflicts in their own lives and communities. The presenters were a Rotary peace officer and past district governor who facilitated a peace group for local youth. They shared the goals and activities of the program.
This document discusses the relationship between spirituality and project management. It defines spirituality as having meaning, values, transcendence, connection, and personal development. Spirituality is described as being in tune with life and helping to align one's work with dimensions that are harmonious. The document then discusses how spirituality relates to the aims of projects in terms of righteousness, wealth, desire, and liberation. It argues that actions on projects should help move toward ultimate goals and building strong connections through trust, nurturing, and shared vision.
AN OUTSTANDING STAFF; 21 secrets for becoming the most outstanding staffIdowu Ayoola
The document outlines 21 secrets for becoming the most outstanding staff member in a corporate organization, including developing personal skills like knowledge and integrity, interpersonal skills like respecting others and motivating coworkers, communication skills such as active listening, and leadership skills like seeing the bigger picture and empowering others. It also recommends volunteering for challenging projects, being a solution-oriented problem solver, thinking ahead to future responsibilities, and finding a mentor for guidance.
Coaching for Curiosity discusses how curiosity is the central tool in coaching for superperformance. It argues that coaching should not focus on solving problems, but rather on personal transformation through curiosity. When people are curious, their brilliance emerges and they gain clarity, which leads to better performance over time, or superperformance. The document advocates coaching that elicits curiosity in others in order to unleash their intrinsic motivation and potential.
This document discusses the relationship between spirituality and project management. It defines spirituality as having meaning, values, transcendence, connection, and personal development. Spirituality is described as being in tune with life and helping to align one's work with dimensions that are harmonious. The document then discusses how spirituality relates to the aims of projects in terms of righteousness, wealth, desire, and liberation. It argues that actions on projects should help move toward ultimate goals and building strong connections through trust, nurturing, and shared vision.
This document discusses performance dialogues between managers and staff. It provides definitions of dialogue and debate, noting that dialogue is collaborative while debate is oppositional. It then gives tips for having effective performance dialogues, including keeping them fact-based, action-oriented, and constructive. The document outlines a three-step process for starting a performance dialogue and discusses qualities like being targeted and starting from mutual understanding. Finally, it provides six models of feedback styles - emotional, avoider, aggressor, nonchalant, therapist, and bureaucrat - and suggests strategies for giving feedback to each style.
Who would guess that when Michael Jones' car broke down on the side of the road that it would be the beginning of a life-changing relationship?
Walking to the nearest house, Michael stumbles across a plantation style mansion on an estate named "Twelve Pillars." Charlie, the estate's caretaker, helps Michael get back on the road again and also strikes up a relationship with him - and along the way teaches Michael the secrets of success - the Twelve Pillars of Success - that have made the owner of the house, Mr. Davis, a wealthy and successful man.
This new novel by Jim Rohn and Chris Widener will inspire you to take your life to the next level and beyond. It will challenge and encourage you to become the best that you can be!
Twelve Pillars blends together the fundamental principles and teachings of Jim Rohn and The Jim Rohn One-Year Success Plan, and with the help of Chris Widener, those principles have been weaved into a unique tapestry of a fictional account of three characters – Michael, Charlie and Mr. Davis.
Here are a few of the lessons you will discover in the Twelve Pillars of Success:
Live a Life of Three-Dimensional Health
The Gift of Relationships
Achieving Your Goals and the Proper Use of Time
Surrounding Yourself with the Best People
Becoming a Life-Long Learner
Income Seldom Exceeds Personal Development
Communication Brings the Common Ground of Understanding
The World Can Always Use One More Great Leader
Leaving a Legacy
This document discusses key skills for effective communication and professional writing, including teamwork, roles in teams, communication methods, obstacles to communication, and cultural differences that can impact communication. The main points are:
1. Effective teamwork requires clear goals, leadership, defined roles, openness, trust, cooperation, procedures, and good communication. The roles in teams include leader, doer, thinker, and carer.
2. Communication methods include verbal, non-verbal, and written forms. Obstacles to communication include different perspectives, listening to respond rather than understand, not checking one's own communication quality, and cultural differences.
3. Overcoming obstacles involves understanding other perspectives, listening to understand
This document provides an overview of a workshop on understanding work styles. The workshop introduces participants to the DISC model of work styles, which categorizes people into four styles - Dominance, Influence, Steadiness, and Compliance. It then provides descriptions of each style and tips on how to best communicate and work with individuals of different styles. The goal is to provide participants with a framework for understanding behavioral differences and practical strategies for managing interactions and teams comprised of various styles.
This document provides an overview of dialogue and what constitutes a good dialogue. It defines dialogue as a conversation between two or more people with a purpose, that is civilized, democratic, and constructive. A good dialogue involves presenting one's own facts and considering others' facts to seek understanding through alternatives in order to reach decisions. It should not be a monopoly where conversation is one-sided, but rather ideas and facts should be examined from multiple points of view. A praiseworthy dialogue shows respect for others' opinions and tries to understand their real thoughts, rather than just focusing on mistakes. It takes intelligence to recognize and admit the excellence in others' ideas.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills.
The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "The Dispositions of Counselling".
This is the third webinar in a series featuring Amanda Murphy of The William D. Ruckelshaus Center regarding Tools and Techniques for managing and Resolving Conflict
Personal Development Framework:
- Personal Development
- Personal Knowledge
- Types of workplace learning
- The Conceptual evaluation among organizations
- Finding Self
Professionalism:
- Profession, Professional, Professionalism, Professionalization
- Scope of the Profession
- Causes of Lack of Professionalism
- Things to think about!
- Writing Thank-You Notes
- Seven (07) manners for Smartphone use
- Seven (07) Tips for e-mail communication
- Top ten (10) Business Etiquette behavior
- Five (05) keys to be a true professional
These are the slides for the talk I did at #LadiesThatUXMelbourne about Empathy and Design.
Our tech and design industry looks like our other societal structures. White, cis, male, heteronormative, able-bodied, neurotypical. This isn't reflecting or serving the true diversity of our society. This diverseness of society is something we're exposed to on a much more vast scale thanks to technology.
We need diverse, truly inclusive teams working with empathy in technology and design.
This presentation i have prepared with reference to the "Seven Habits of Highly Effective People" by Stephen Covey and some other studied material to conduct the Leadership Skills training for my second line management team.
Leadership E-Book: 30 Day Leadership ChallengeDaniel Crosby
This document outlines a 30-day leadership challenge organized into 5 weekly themes: Purpose, People, Proficiency, Persuasion, and Perseverance. Each week focuses on a different leadership skill and provides daily tasks and reflections to help participants develop in that area. For example, the first week on Purpose involves defining goals, values, and vision statements. The second week on People emphasizes skills like self-awareness, empathy, and relationship building. Participants are guided through exercises each day to strengthen their leadership abilities and achieve their goals.
Dialogue for Organizational PerformanceConroy Fourie
The document discusses the importance of robust dialogue in organizations. It makes three key points:
1) Robust dialogue is important for effective decision making, innovation, and competitive advantage as it surfaces reality and different perspectives. It requires open-mindedness, candor over harmony, and informality.
2) Informality is critical for candor and debate, which invites questions and critical thinking. Robust dialogue ends with agreement and accountability.
3) Leaders must model robust dialogue and reward performance to encourage open exchange of ideas instead of political discussions where reality is avoided. Asking questions can help avoid jumping to conclusions.
Communication Culture: Resolving Conflict and Leveraging FeedbackBarrie Byron
Presenting 8:30-9:30 a.m. on Tuesday May 22 at STC Summit 2012. Ann Grove and Barrie Byron are veteran presenters who are passionate about lifelong learning and experienced in embracing change.
A Powerful Rotary Peace Project For Young People and Their CommunitiesRotary International
The document summarizes a presentation about the Rotary International Peace Advocate Program. The program aims to train young people in conflict resolution skills so they can become leaders in promoting peace. It involves a multi-step process where youth learn collaborative communication, purposeful listening, and purposeful speaking. They then use these skills to address conflicts in their own lives and communities. The presenters were a Rotary peace officer and past district governor who facilitated a peace group for local youth. They shared the goals and activities of the program.
This document discusses the relationship between spirituality and project management. It defines spirituality as having meaning, values, transcendence, connection, and personal development. Spirituality is described as being in tune with life and helping to align one's work with dimensions that are harmonious. The document then discusses how spirituality relates to the aims of projects in terms of righteousness, wealth, desire, and liberation. It argues that actions on projects should help move toward ultimate goals and building strong connections through trust, nurturing, and shared vision.
AN OUTSTANDING STAFF; 21 secrets for becoming the most outstanding staffIdowu Ayoola
The document outlines 21 secrets for becoming the most outstanding staff member in a corporate organization, including developing personal skills like knowledge and integrity, interpersonal skills like respecting others and motivating coworkers, communication skills such as active listening, and leadership skills like seeing the bigger picture and empowering others. It also recommends volunteering for challenging projects, being a solution-oriented problem solver, thinking ahead to future responsibilities, and finding a mentor for guidance.
Coaching for Curiosity discusses how curiosity is the central tool in coaching for superperformance. It argues that coaching should not focus on solving problems, but rather on personal transformation through curiosity. When people are curious, their brilliance emerges and they gain clarity, which leads to better performance over time, or superperformance. The document advocates coaching that elicits curiosity in others in order to unleash their intrinsic motivation and potential.
This document discusses the relationship between spirituality and project management. It defines spirituality as having meaning, values, transcendence, connection, and personal development. Spirituality is described as being in tune with life and helping to align one's work with dimensions that are harmonious. The document then discusses how spirituality relates to the aims of projects in terms of righteousness, wealth, desire, and liberation. It argues that actions on projects should help move toward ultimate goals and building strong connections through trust, nurturing, and shared vision.
This document discusses performance dialogues between managers and staff. It provides definitions of dialogue and debate, noting that dialogue is collaborative while debate is oppositional. It then gives tips for having effective performance dialogues, including keeping them fact-based, action-oriented, and constructive. The document outlines a three-step process for starting a performance dialogue and discusses qualities like being targeted and starting from mutual understanding. Finally, it provides six models of feedback styles - emotional, avoider, aggressor, nonchalant, therapist, and bureaucrat - and suggests strategies for giving feedback to each style.
Who would guess that when Michael Jones' car broke down on the side of the road that it would be the beginning of a life-changing relationship?
Walking to the nearest house, Michael stumbles across a plantation style mansion on an estate named "Twelve Pillars." Charlie, the estate's caretaker, helps Michael get back on the road again and also strikes up a relationship with him - and along the way teaches Michael the secrets of success - the Twelve Pillars of Success - that have made the owner of the house, Mr. Davis, a wealthy and successful man.
This new novel by Jim Rohn and Chris Widener will inspire you to take your life to the next level and beyond. It will challenge and encourage you to become the best that you can be!
Twelve Pillars blends together the fundamental principles and teachings of Jim Rohn and The Jim Rohn One-Year Success Plan, and with the help of Chris Widener, those principles have been weaved into a unique tapestry of a fictional account of three characters – Michael, Charlie and Mr. Davis.
Here are a few of the lessons you will discover in the Twelve Pillars of Success:
Live a Life of Three-Dimensional Health
The Gift of Relationships
Achieving Your Goals and the Proper Use of Time
Surrounding Yourself with the Best People
Becoming a Life-Long Learner
Income Seldom Exceeds Personal Development
Communication Brings the Common Ground of Understanding
The World Can Always Use One More Great Leader
Leaving a Legacy
This document discusses key skills for effective communication and professional writing, including teamwork, roles in teams, communication methods, obstacles to communication, and cultural differences that can impact communication. The main points are:
1. Effective teamwork requires clear goals, leadership, defined roles, openness, trust, cooperation, procedures, and good communication. The roles in teams include leader, doer, thinker, and carer.
2. Communication methods include verbal, non-verbal, and written forms. Obstacles to communication include different perspectives, listening to respond rather than understand, not checking one's own communication quality, and cultural differences.
3. Overcoming obstacles involves understanding other perspectives, listening to understand
This document provides an overview of a workshop on understanding work styles. The workshop introduces participants to the DISC model of work styles, which categorizes people into four styles - Dominance, Influence, Steadiness, and Compliance. It then provides descriptions of each style and tips on how to best communicate and work with individuals of different styles. The goal is to provide participants with a framework for understanding behavioral differences and practical strategies for managing interactions and teams comprised of various styles.
This document provides an overview of dialogue and what constitutes a good dialogue. It defines dialogue as a conversation between two or more people with a purpose, that is civilized, democratic, and constructive. A good dialogue involves presenting one's own facts and considering others' facts to seek understanding through alternatives in order to reach decisions. It should not be a monopoly where conversation is one-sided, but rather ideas and facts should be examined from multiple points of view. A praiseworthy dialogue shows respect for others' opinions and tries to understand their real thoughts, rather than just focusing on mistakes. It takes intelligence to recognize and admit the excellence in others' ideas.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills.
The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "The Dispositions of Counselling".
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Non-Verbal Communication".
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "The Art of Conversation".
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "People and Groups".
The document summarizes a lunchtime talk on "the art of not knowing" given by Marian Timmermans. Some key points:
- Cultural beliefs tell leaders they must always know what to do, but not knowing can be an opportunity for learning and innovation.
- When faced with not knowing, typical reactions are to flee to the known or give automatic responses, but this avoids discomfort and growth.
- The state of not knowing can create a "liminal space" where new possibilities emerge if approached with "cheerful apprehensiveness."
- This involves noticing feelings and thoughts, taking deep breaths, asking open questions, and exploring discomfort rather than fleeing to the known.
Teams are more effective than individuals because they allow for the collection of diverse ideas and perspectives. There are generally three types of people that make up teams: introverts, extroverts, and ambiverts. An ideal team balances these different personality types, recognizing that everyone has important and equal contributions to make regardless of where they fall on the introversion-extroversion spectrum. To be successful, team leaders must develop strong human skills that allow them to understand people of all types and bring out the best in each member.
This document provides guidance on developing confidence and skills for public speaking. It discusses managing nervousness, choosing topics, organizing speeches, delivering content, analyzing audiences, gathering materials, using language effectively, and preparing for questions. The key points are:
1) Public speaking anxiety is common but can be transformed into "positive nervousness" through practice and experience.
2) Speeches should be thoroughly prepared, organized into an introduction, body and conclusion, and delivered extemporaneously with vocal and physical expression.
3) Speakers should select topics they are passionate about, understand their audience's interests and perspectives, and support their points with examples, statistics and vivid language.
4) Preparation involves researching,
An empathy workshop that addresses some practices that can help exhibit effective empathy. This is important for a project manager to truly understand the issue and any underlying emotions at hand before taking action or applying judgement.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "The Art of Listening".
The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "The Art of Non-Doing" and will show you how non-intervention is the secret to successful group facilitation.
Aspire Leadership Presence and Impact Workshop SlidesDr Sam Collins
This document discusses leadership presence and impact. It introduces the Aspire 2022 Presence and Impact Model, which focuses on authenticity, activity, agility, and authority. Authenticity involves knowing yourself through understanding your strengths, talents, and passions. Authority requires having knowledge and expertise to demonstrate thought leadership. The document provides tips for women to develop their presence and impact, such as challenging themselves, drawing out other women, and addressing interruptions. It emphasizes adapting communication style to continue having influence.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Overcoming Your Speaking Nerves".
This document discusses the concepts of fixed and growth mindsets. A fixed mindset believes that qualities like intelligence are simply fixed traits, while a growth mindset sees them as things that can be developed through dedication and effort. Those with a fixed mindset focus on proving their intelligence or talents, while those with a growth mindset see failures and setbacks as opportunities to grow. Teaching a growth mindset creates motivation, productivity, and better relationships. The document provides steps to recognize the fixed mindset voice and replace it with a growth mindset perspective when facing challenges or criticism.
Leadership is about building capacities to achieve goals, not position or status. True leadership involves listening, building bridges, and creating more leaders rather than followers. Great leaders achieve impact, standing for integrity and consistency to lead with people's permission. Key leadership qualities include self-awareness, self-regulation, motivation, empathy, and social skills like managing relationships and building networks. The document promotes a workshop to inform, empower, and train youth on effective leadership skills for collaborative partnerships to solve global issues.
This document discusses how to help others flourish by focusing on building healthy relationships. It emphasizes considering things from others' points of view, thinking about what they want from the relationship, and focusing on their emotions and needs rather than your own. Specifically, the document recommends inspiring others with a sense of purpose or cause, building their confidence by showing you believe in them, and providing education to help them fulfill their potential. When leaders help their teams flourish both professionally and emotionally through these techniques, it creates a virtuous circle of growth and success for all.
The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "Communication Barriers" and will show you how to identify and overcome the main barriers to effective communication in the workplace.
Inspiration awakens new possibilities by allowing people to transcend limitations and perceive greater capabilities. Inspiration transforms apathy into possibility and motivation. Some people are unable to inspire others due to an inability to effectively communicate their inspirational stories, a lack of connection to positive groups, remaining demotivated, or failing to use inspiration to fuel creativity. Leaders can inspire people by embodying the change they want to see, telling engaging stories, appealing to people's values, trusting people's abilities, and challenging people to exceed expectations. Inspiration shapes long-term identity and aspirations, while motivation achieves short-term goals.
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
This document is a collection of 25 illustrations of skyscrapers from major cities around the world. It includes images of skylines from cities like Chicago, New York, Hong Kong, Dubai, and Shanghai. The images can be used freely for presentations, documents, and commercial work as long as attribution is provided. The collection provides a variety of skyscraper and cityscape photos that can be used to illustrate topics related to architecture, urban planning, and cities.
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
This document provides 25 stock images that can be used for presentations, training materials, and commercial work. The images cover a variety of themes and are sourced from Creative Commons licensed photos on Flickr. Each image is accompanied by its source URL and license information to ensure proper attribution. Users are free to incorporate the images into their work and modify them if permitted by the license. The collection aims to offer diverse visuals to illustrate various topics.
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
This document provides 25 images that can be used for training, presentations, and commercial work. The images cover various topics related to sharing, such as sharing a meal, sharing knowledge, and sharing a drink. The images come from sources with Creative Commons licenses that allow for commercial use. Attribution is provided for each image. Users are free to use the images in their documents and presentations and can modify them if permitted by the license.
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
The Power Pics series from ManageTrainLearn and Slide Topics is a large collection of images for you to use in your documents, presentations, and commercial work. Each presentation gives you a single theme with 25 carefully-chosen images which you can then download to use in your work. You can use them to enhance the look of a slide, to create a mood, for a touch of drama, emotion, or wonder, to illustrate a topic, or as an effective background. If the license allows, you can use them to create new images and slides of your own. Of course, you can also just sit back, browse through them, and enjoy them as they are. Where presentations are concerned, great images are priceless because every one is worth a thousand words.
www.managetrainlearn.com
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
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On episode 272 of the Digital and Social Media Sports Podcast, Neil chatted with Brian Fitzsimmons, Director of Licensing and Business Development for Barstool Sports.
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Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
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MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
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The Art of Non-Doing
1. 1
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
FACILITATION SKILLS
The Art of Non-Doing
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
The Course Topics series from Manage Train Learn is a large collection of topics that will help you as a learner
to quickly and easily master a range of skills in your everyday working life and life outside work. If you are a
trainer, they are perfect for adding to your classroom courses and online learning plans.
COURSE TOPICS FROM MTL
The written content in this Slide Topic belongs exclusively to Manage Train Learn and may only be reprinted
either by attribution to Manage Train Learn or with the express written permission of Manage Train Learn.
They are designed as a series of numbered
slides. As with all programmes on Slide
Topics, these slides are fully editable and
can be used in your own programmes,
royalty-free. Your only limitation is that
you may not re-publish or sell these slides
as your own.
Copyright Manage Train Learn 2020
onwards.
Attribution: All images are from sources
which do not require attribution and may
be used for commercial uses. Sources
include pixabay, unsplash, and freepik.
These images may also be those which are
in the public domain, out of copyright, for
fair use, or allowed under a Creative
Commons license.
3. 3
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
ARE YOU READY?
OK, LET’S START!
4. 4
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
INTRODUCTION
There is a paradox at the heart of facilitation as there is at
the heart of all people management; and that is, that to get
people to do great things, we, the facilitators, need to allow
things to happen, not by doing a lot but by doing as little as
possible. When we get out of their way, they have the space
to grow. When we stop thinking for them, they start to think
for themselves. And when we stop telling them what our
solutions are, they come up with the best solutions of all.
5. 5
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
NON-DOING
Managing people without doing things ourselves is a foreign
concept to most people in the Western world. Here our
tradition is one of managing by harnessing, directing,
controlling, dominating, exploiting and using.
Non-doing is an Eastern concept best expressed in the
philosophy of Taoism. This is the tradition of letting things
happen naturally without forcing them. It is based on the
belief that people are naturally creative, spontaneous and
aware and that we "manage" them best when we
encourage these gifts to grow in each person rather than
impose our wills on others.
This management philosophy of making things happen by
non-doing is exquisitely expressed in the Taoist principle of
Wu Wei which means "effortless effort".
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
ATTENTIVENESS
When you practise non-doing in a group leadership role, it
does not mean that you are doing nothing. It means you are
still, quiet and attentive to what is going on.
Being attentive means being aware of what is happening in
the group without judging it and without wanting to give it
meaning. You can observe physical interaction, who is
included, who is left out; you can observe the nature and
quality of interactions, whether slow or quick, high-spirited
or dull; you can observe what is happening in order to
detect whether the group needs your help to change its
direction.
Attentiveness allows you to do what nobody else in the
group can do and that is to see the group as a group. As
such, you can make a key contribution to the group's
awareness of itself.
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
PHIL AND IRENE ON NON-DOING
Phil was new to facilitative groupwork and was
having some difficulty with the idea of non-
doing skills.
Over coffee he had a chat with Irene who had
been a facilitative trainer for some years.
"What exactly are non-doing skills, Irene?"
"Well," said Irene, "what do you think they
are...?"
Phil replied:
“Presumably sitting doing nothing. If that's all
there is, where's the skill in that?"
"But in leading a group are you ever just sitting
doing nothing?"
Phil thought for a moment.
"No, I suppose not...I suppose you're listening or
at least trying to listen...The skill would be to
listen closely without any kind of judgment,
letting people know you're listening, so that
they can hear themselves...I know it's quite hard
to just sit and say nothing when you're dying to
make your point or tell someone where they're
going wrong...so I suppose that's a non-doing
kind of skill."
"Anything else?“
"Well, I always think silence goes with
listening..."
"Mmm..."
"...and I suppose when you're not rushing to put
your point of view, people feel able to work out
their own point of view. They don't have to take
what you say into account...just their own
thoughts...Wow, that's something when you
think about it...it means you don't just get
conformity...or agreement or
disagreement...you actually encourage genuine
views...
"And this can all happen by being there,
allowing people the time and space to be
themselves and doing nothing.
"Thanks, Irene, you've really helped me a lot!"
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
SILENCE
In traditional forms of groupwork, such as talking shop and
control groups, silence signifies a lack of knowledge, an
inability to act, a loss for words, an admission that you don't
know what to do next. Consequently, silences are rare.
In facilitative groups, silences are aids to understanding.
They can be a way to comment without words; a way to
search for deeper meaning; a chance to rest; a natural gap
because you really have nothing to say; a pause for
reflection; or simply a respite from active work. They may
be a way for the facilitator to indicate to the group that he
or she has no superior knowledge and that it is for them to
make the next move. Silence can mean whatever we want it
to mean.
"The one who speaks does not know; the one who knows
does not speak." (Lao Tzu)
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
SUBTLE SUPPORT
Subtle support is a valuable facilitative technique which
allows you to give support to others in a group without
making them dependent on you.
1. you can give subtle support to people who are shy in
groups and find it hard to speak up by sitting opposite
them and giving non-verbal cues of encouragement
2. you can give subtle support to those who want to be
leaders within the group by sitting close to them
3. you can give subtle support to those who deserve
compliments by praising what they do rather than
praising them. Praising what people do sounds more
sincere and avoids embarrassing people.
Whenever you are tempted to display your support ("Look
at me, I'm showing you support!"), rein it back in so that it is
almost imperceptible.
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
CHARISMA
Charisma is a quality that belongs to the art of non-doing. It
enables you to influence others simply by your presence
and attentiveness.
One of the most charismatic people ever to have lived was
President John F. Kennedy. It was said that when you spoke
to Kennedy, you were made to feel that nothing else in the
world mattered to him at that moment than you, your
thoughts and feelings. That's the effect of charisma.
The word "charisma" comes from the "Charities" or Graces
of Greek mythology. These were three goddesses, Aglaia,
Euphrosyne, and Thalia, who were reputed to have given
humour, graciousness and good manners to mankind.
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
LEADERSHIP
Like it or not, the group will turn to the facilitator at critical
moments in the life of a group...
• to exert authority (especially if someone challenges the
agreed rules)
• to be a model of legitimate and compassionate authority
• to be the expert
• to inform
• to adjudicate
• to empower
• to reward
• to provide feedback.
The facilitator does not respond to the need for leadership
by wresting control back from the group, but rather uses the
skills of gentle leadership to help them lead themselves.
"The true leader is always led." (Carl Jung)
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
GENTLE LEADERSHIP
Gentle leadership comes from gentle interventions: a gentle
frown; a gentle look; a gentle smile; a gentle touch; a gentle
nudge; a gentle few words; gentle persuasion.
Other techniques of gentle persuasion are:
1. suggesting options but without forcing the group to
choose
2. posing questions to make people think
3. pointing out possible consequences
4. making a point indirectly through stories, anecdotes,
myth and legends, the way gentle leaders throughout
history have always conveyed their message.
"Gentle interventions, if they are clear, overcome rigid
resistance. If gentleness fails, try yielding or stepping back
altogether. When the leader yields, resistance fails." (John
Heider)
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
3D LEADERS
The 3-D leader is the leader who can lead a group from any
of the following three positions:
1. out in front of the group
2. in amongst the group
3. at the back of the group.
The 3-D leader is like the mountain guide who knows when
to tell the group to "Follow me!", when to mix in amongst
them to gain their confidence; and when to let everyone
climb a cliff first so that he can check their progress and
safety from below.
The distinctive mark of the 3-D leader is care; and from
caring comes the courage to try bold things.
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
CLASS
The skilled facilitator has no need to prove himself or herself
to the group. When interventions are made, they are as a
last resort; when skills are used, they are always
understated.
"One thing that all of us must understand, whether it is in
selling, business or in our relationships with others, is not to
come on too strong. Many of us tend to do this. We get so
excited that our enthusiasm outruns the content of our
message. That is, the harder you try, the more doubt you
imply to the listener.
There is a phrase that covers this. The object is to be so
strong, so powerful, that you can afford to be gentle. As
change occurs, as your growth happens from inside, you will
become more powerful, more confident. So you can
become gentle, at ease and real. Which is another way of
saying you will have class." (Louis Tice)
15. 15
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
THE LEADER AS CATALYST
A catalyst is a substance that merely by its presence, causes
change in other substances.
The group facilitator acts as catalyst when he or she shows
the group genuine understanding, offers them recognition,
helps them to make sense of their problems and encourages
them to be all they can be.
1. At the feeling level, she is wooer, charmer, and
empathizer
2. At the thinking level, he is interpreter, questioner and
stimulator
3. At the valuing level, she is champion, enabler and
nurturer.
None of these roles are played up front as if to say: "Look at
me". They are always applied with a light and gentle touch.
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
DOING NOTHING TO DO IT ALL
In her book, “The David Solution – How to
Liberate Your Organisations through
Empowerment”, Valerie Stewart tells the
following tale about doing nothing to achieve
everything.
In the days when empowerment was all the
rage, one of the popular gurus was Chris Argyris.
A small firm decided that it ought to embrace
the concept and decided to buy a whole day of
Argyris’s time to explain what it was all about to
the board.
On the appointed day, Argyris took his seat.
After a period of silence, one of the board
members started to explain some of their
problems. Another board member then took up
the narrative and was shortly joined by another
and another. But still silence from Argyris. Soon
the walls of the room were covered with
flipcharts. Everyone was now in animated
discussion but still nothing from Argyris.
His silenced continued throughout lunch.
At 3 o’clock, the MD finished an elaborate
summary of the day’s discussion. Argyris stood
up, went to the flipchart and picked up one of
the marker pens. A hushed silence fell on the
board.
He then put the cap on the marker and, as he
replaced it in the trough, said, “You know, if you
don’t put the caps back on these things, they
dry up.” And that was the last thing he said.
Valerie Stewart says: “Here was a man not
prepared to play the game of dependency and
disempowerment. His gift was in knowing that
the group already had all they needed to make
the changes they wanted. He didn’t have to
“do” anything but everything needed was
done.”
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
THAT’S
IT!
WELL DONE!
18. 18
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The Art of Non-Doing
Facilitation Skills
MTL Course Topics
THANK YOU
This has been a Slide Topic from Manage Train Learn