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Maritz Travel and Social Tables Present:
The Application of Experiential Design
to Your Event
Greg Bogue
Vice President of Experiential Design
Maritz Travel
Dan Berger
CEO & Founder
Social Tables
LEARNING OBJECTIVES
Identify how one hundred years of conditioning around meetings have
impacted our approach to them.
Learn new best principles to evaluate and execute experience design.
Explore new layouts that can transform your attendees’ experience.
1.	
2.	
3.
“The chair is the single most powerful
cue in signaling to participants what
type of meeting is about to transpire.”
Jim Gilmore
Author “The Experience Economy”
Perspective Talking
If you’re bored -- chances are they’re bored too
Interrupt the ordinary - Novelty
The same is the enemy of
Innovation and Engagement
SURPRISE!
Simplicity
Experiencing - Remembering
The Past, Present, and Future of Meeting Design
The Old Way Out-of-the-Box:A New Way
DEPARTMENT MEETING
Suggested Gamestorm: History Map
The Old Way:
Conference
Objective: Facilitating discussion & creativity
Attendees: 15-20
Out-of-the-Box:
Comfortable
and Intimate
A New Way:
U-Shape
COCKTAIL RECEPTION
Suggested Gamestorm: Low Tech Social NetworkObjective: Networking & Social Interaction
Attendees: 40-100
Out-of-the-Box:
Mixture of Seating
A New Way:
Low Cocktail Rounds
in a Café-Style Setting
The Old Way:
Sporadic Highboys
ICEBREAKER
Suggested Gamestorm: Forced AnalogyObjective: Networking & Establishing Familiarity
Attendees: 3-8
Out-of-the-Box:
Interactive
A New Way:
Eyebrow Seating
(No Tables)
The Old Way:
Small Tables
WORKSHOP
Suggested Gamestorm: Draw the ProblemObjective: Education
Attendees: 15-40
The Old Way:
Individual Classroom
A New Way:
Collaborative Half Moon
Out-of-the-Box:
Engaged & Mobile
BREAKOUT SESSION
Objective: Education & Discussion
Attendees: 15-40
The Old Way:
Front-facing chairs in a
Classroom-style setting
Suggested Gamestorm: Image-ination
A New Way:
Small Pods
Out-of-the-Box:
Intimate, Peer-to-Peer
BOARD MEETING
Suggested Gamestorm: Stakeholder AnalysisObjective: Knowledge Sharing Through Discussion
Attendees: 25-35
The Old Way:
Conference Table
A New Way:
Intimate Lounge
Out-of-the-Box:
Free Flowing
CONFERENCE PLENARY
Suggested Gamestorm: PechaKuchaObjective: Knowledge Sharing Through Discussion
Attendees: Unlimited, based on space
A New Way:
270 degree, multi-stage
Out-of-the-Box:
Virtual – iPads
in Chairs
The Old Way:
Conference Seating
PRE-CON
Suggested Gamestorm: Spectrum MappingObjective: Planning & Alignment of Mutual Interests
Attendees: 4-10
The Old Way:
Hollow Square
A New Way:
Serpentine Tables
Out-of-the-Box:
Intimate, Relaxed
TAKEAWAYS
Empathy Maps and Journeymaps are great tools to help us experience
events through the eyes of attendees.
New layouts such as cafe style, multi-stages, and small pods are new
meeting designs that are aimed to increase engagement.
Match group brainstorming activities called gamestorming to your
meetings to maximize their impact.
1.	
2.	
3.
GAMESTORMING LINKS
History Map: http://www.gamestorming.com/?s=History+Map
Low Tech Social Network: http://www.gamestorming.com/?s=Low+Tech+Social+Network
Forced Analogy: http://www.gamestorming.com/games-for-design/forced-analogy/
Draw the Problem: http://www.gamestorming.com/games-for-design/draw-the-problem/
Image-ination: http://www.gamestorming.com/games-for-design/image-ination/
Stakeholder Analysis: http://www.gamestorming.com/?s=stakeholder
PechaKucha: http://blog.socialtables.com/2014/05/13/one-tool-every-meeting-planner-needs-pechakucha/
Spectrum Mapping: http://www.gamestorming.com/?s=spectrum+mapping

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The Application of Experiential Design to Your Event

  • 1. Maritz Travel and Social Tables Present: The Application of Experiential Design to Your Event
  • 2. Greg Bogue Vice President of Experiential Design Maritz Travel
  • 3. Dan Berger CEO & Founder Social Tables
  • 4. LEARNING OBJECTIVES Identify how one hundred years of conditioning around meetings have impacted our approach to them. Learn new best principles to evaluate and execute experience design. Explore new layouts that can transform your attendees’ experience. 1. 2. 3.
  • 5. “The chair is the single most powerful cue in signaling to participants what type of meeting is about to transpire.” Jim Gilmore Author “The Experience Economy”
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  • 14. If you’re bored -- chances are they’re bored too
  • 16. The same is the enemy of Innovation and Engagement
  • 20. The Past, Present, and Future of Meeting Design The Old Way Out-of-the-Box:A New Way
  • 21. DEPARTMENT MEETING Suggested Gamestorm: History Map The Old Way: Conference Objective: Facilitating discussion & creativity Attendees: 15-20 Out-of-the-Box: Comfortable and Intimate A New Way: U-Shape
  • 22. COCKTAIL RECEPTION Suggested Gamestorm: Low Tech Social NetworkObjective: Networking & Social Interaction Attendees: 40-100 Out-of-the-Box: Mixture of Seating A New Way: Low Cocktail Rounds in a Café-Style Setting The Old Way: Sporadic Highboys
  • 23. ICEBREAKER Suggested Gamestorm: Forced AnalogyObjective: Networking & Establishing Familiarity Attendees: 3-8 Out-of-the-Box: Interactive A New Way: Eyebrow Seating (No Tables) The Old Way: Small Tables
  • 24. WORKSHOP Suggested Gamestorm: Draw the ProblemObjective: Education Attendees: 15-40 The Old Way: Individual Classroom A New Way: Collaborative Half Moon Out-of-the-Box: Engaged & Mobile
  • 25. BREAKOUT SESSION Objective: Education & Discussion Attendees: 15-40 The Old Way: Front-facing chairs in a Classroom-style setting Suggested Gamestorm: Image-ination A New Way: Small Pods Out-of-the-Box: Intimate, Peer-to-Peer
  • 26. BOARD MEETING Suggested Gamestorm: Stakeholder AnalysisObjective: Knowledge Sharing Through Discussion Attendees: 25-35 The Old Way: Conference Table A New Way: Intimate Lounge Out-of-the-Box: Free Flowing
  • 27. CONFERENCE PLENARY Suggested Gamestorm: PechaKuchaObjective: Knowledge Sharing Through Discussion Attendees: Unlimited, based on space A New Way: 270 degree, multi-stage Out-of-the-Box: Virtual – iPads in Chairs The Old Way: Conference Seating
  • 28. PRE-CON Suggested Gamestorm: Spectrum MappingObjective: Planning & Alignment of Mutual Interests Attendees: 4-10 The Old Way: Hollow Square A New Way: Serpentine Tables Out-of-the-Box: Intimate, Relaxed
  • 29. TAKEAWAYS Empathy Maps and Journeymaps are great tools to help us experience events through the eyes of attendees. New layouts such as cafe style, multi-stages, and small pods are new meeting designs that are aimed to increase engagement. Match group brainstorming activities called gamestorming to your meetings to maximize their impact. 1. 2. 3.
  • 30. GAMESTORMING LINKS History Map: http://www.gamestorming.com/?s=History+Map Low Tech Social Network: http://www.gamestorming.com/?s=Low+Tech+Social+Network Forced Analogy: http://www.gamestorming.com/games-for-design/forced-analogy/ Draw the Problem: http://www.gamestorming.com/games-for-design/draw-the-problem/ Image-ination: http://www.gamestorming.com/games-for-design/image-ination/ Stakeholder Analysis: http://www.gamestorming.com/?s=stakeholder PechaKucha: http://blog.socialtables.com/2014/05/13/one-tool-every-meeting-planner-needs-pechakucha/ Spectrum Mapping: http://www.gamestorming.com/?s=spectrum+mapping