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The 5 Techniques Top
Performers Use to Get 40%
Reply Rates
BuzzStream Customer Reply Rate Distribution
Median Reply Rate……….…12%
Top 10% Reply Rate … …....32%
Top 5% Reply Rate…………..40%
Key Findings
How the hell do some teams get
dramatically better reply rates!?
Look for multiple angles Target your prospecting Leverage relationships
Contextualize your emails Maintain flexibility
Five Techniques of Top Performers
T E C H N I Q U E 1 :
Look for multiple angles
Boom Online
Cigars Whiskey
Start with the primary segments
Up
What is this an example/type of?
What is this part of?
What is the intention/purpose?
Chunking
Down
What’s an example/type of this?
What is a component of this?
What/who/where specifically?
Google Trends
Cigars Whiskey
Chunk down…
Cigars Whiskey
Cigar
Accessories
Scotch
Whisky
Cigars Whiskey
Cigar
Accessories
Scotch
Whisky
Chunk up…
Luxury
Items
Chunk to related articles
Cigars Whiskey
Cigar
Accessories
Scotch
Whisky
Luxury
Items
Cocktails
Bartending
Luxury
Travel
T E C H N I Q U E 2 :
Target your prospecting
Siege Media
Checklists vs. Professional Review
Necessary
Elements
Site
Quality
Info About
Contact
Sharing
Linking
Info
Checklist Items Professional Review
Lots of ads Valuable content
Keyword stuffed
Promoted posts
Authority (DA/DR)
Site Quality
Linking / Sharing Info
Checklist Items Professional Review
Share a good % from third parties Shares related content
Shares competitor content Shares similar types of content
Audience size
Audience Engagement
Info About Contact
Checklist Items Professional Review
Author name Topical interests
Email address
T E C H N I Q U E 3 :
Leverage Relationships
Page One Power
Re-engagement
§ Add Consistency Quote
“If people commit, orally or in writing, to an
idea or goal, they are more likely to honor that
commitment because of establishing that idea
or goal as being congruent with their self
image.”
-Robert Cialdini, PH.D.
Commitment & Consistency
Hi Jake,
Just wanted to say thanks for sharing our guide to
throwing a tiki party with your audience. We’re
definitely of a like mind when it comes to cocktails
you’d drink out of a pineapple :)
Cement Relationship
Hi Jake,
Thanks again for sharing our tiki post. Hope you’ve
been staying in the aloha spirit since we last
chatted!
Wanted to get back in touch because I put together
an article on the best destinations for Polynesian
food…
Reference Relationship
Hi Jake,
I loved the quote you included in Natalie’s article
about straw huts…hysterical how people always
discredit hurricanes!
I’m writing a piece about building your own tiki bar
and I thought you might have some insight to share
here as well?
Reference Teammate’s Relationship
T E C H N I Q U E 4 :
Contextualize your emails
Frac.tl Frac.tl
Contextualizing by Type
Personalized
Positioned
Persuasive
Why them?
Why is asset relevant to
their site/pub?
Why you?
Contextualizing by Type
Personal
Bloggers
Journalists
Contextualizing by Type
Personal
Bloggers
Journalists
Demonstrate shared
interests
Highlight knowledge of
bloggers work
Call out connections
with thought leaders
Contextualizing by Type
Personal
Bloggers
Journalists
Demonstrate shared
interests
Highlight knowledge of
bloggers work
Call out connections
with thought leaders
Get to the story
Provide immediately
usable information
Offer exclusives where
it makes sense
Hi David,
Hope all is well with you! I’ve been checking out your whisky
reviews…sounds like I ought to try the Talisker 10 because I’m also a fan
of super smoky Scotch. That’ll definitely knock you on your ass!
On that note, I thought you might appreciate my “Nerd’s Guide to
Flavor Profiles”. So far I’ve gotten feedback from Steve Saka and Richard
Thomas. I’d love your thoughts as well…
Personal Bloggers
Personal Bloggers
Highlight
knowledge of
bloggers work
Hi David,
Hope all is well with you! I’ve been checking out your whisky
reviews…sounds like I ought to try the Talisker 10 because I’m also a fan
of super smoky Scotch. That’ll definitely knock you on your ass!
On that note, I thought you might appreciate my “Nerd’s Guide to
Flavor Profiles”. So far I’ve gotten feedback from Steve Saka and Richard
Thomas. I’d love your thoughts as well…
Personal Bloggers
Hi David,
Hope all is well with you! I’ve been checking out your whisky
reviews…sounds like I ought to try the Talisker 10 because I’m also a fan
of super smoky Scotch. That’ll definitely knock you on your ass!
On that note, I thought you might appreciate my “Nerd’s Guide to
Flavor Profiles”. So far I’ve gotten feedback from Steve Saka and Richard
Thomas. I’d love your thoughts as well…
Demonstrate
shared interests
Personal Bloggers
Hi David,
Hope all is well with you! I’ve been checking out your whisky
reviews…sounds like I ought to try the Talisker 10 because I’m also a fan
of super smoky Scotch. That’ll definitely knock you on your ass!
On that note, I thought you might appreciate my “Nerd’s Guide to
Flavor Profiles”. So far I’ve gotten feedback from Steve Saka and Richard
Thomas. I’d love your thoughts as well…
Call out
connections with
thought leaders
Hi Jennifer,
We just analyzed over 12,000 taste surveys to put together a complete
guide on flavor profiles. The results of this research are striking:
• The preferred flavor among participants was strawberry
• People preferred the combo of chocolate & fruit to any others
• Turns out, nobody actually likes licorice. It’s a big ruse.
We wanted to offer an exclusive on this research for your publication. If
you’re interested we’ll happily provide the full survey results.
Journalists
Hi Jennifer,
We just analyzed over 12,000 taste surveys to put together a complete
guide on flavor profiles. The results of this research are striking:
• The preferred flavor among participants was strawberry
• People preferred the combo of chocolate & fruit to any others
• Turns out, nobody actually likes licorice. It’s a big ruse.
We wanted to offer an exclusive on this research for your publication. If
you’re interested we’ll happily provide the full survey results.
Journalists
Get to the story
Hi Jennifer,
We just analyzed over 12,000 taste surveys to put together a complete
guide on flavor profiles. The results of this research are striking:
• The preferred flavor among participants was strawberry
• People preferred the combo of chocolate & fruit to any others
• Turns out, nobody actually likes licorice. It’s a big ruse.
We wanted to offer an exclusive on this research for your publication. If
you’re interested we’ll happily provide the full survey results.
Journalists
Provide
immediately
usable info
Hi Jennifer,
We just analyzed over 12,000 taste surveys to put together a complete
guide on flavor profiles. The results of this research are striking:
• The preferred flavor among participants was strawberry
• People preferred the combo of chocolate & fruit to any others
• Turns out, nobody actually likes licorice. It’s a big ruse.
We wanted to offer an exclusive on this research for your publication. If
you’re interested we’ll happily provide the full survey results.
Journalists
Offer exclusives
when it makes
sense
T E C H N I Q U E 5 :
Maintain flexibility
Point Blank SEO
Tactic: Constrained Flexibility
Discover Qualify Research Outreach Follow up Report
Tactic: Constrained Flexibility
Strict process here
Discover Qualify Research Outreach Follow up Report
Tactic: Constrained Flexibility
Flexible process here
Discover Qualify Research Outreach Follow up Report
Tactic: Constrained Flexibility
Stephen Panico
stephen@buzzstream.com
@stephenpanico
Get two months of BuzzStream free:
bit.ly/outreachattendee
Thanks!

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The Aligned Outreach Process: Proven Techniques for Exceptional Campaigns - Stephen Panico @ outReach 2018

  • 1. The 5 Techniques Top Performers Use to Get 40% Reply Rates
  • 2. BuzzStream Customer Reply Rate Distribution Median Reply Rate……….…12% Top 10% Reply Rate … …....32% Top 5% Reply Rate…………..40% Key Findings
  • 3. How the hell do some teams get dramatically better reply rates!?
  • 4. Look for multiple angles Target your prospecting Leverage relationships Contextualize your emails Maintain flexibility Five Techniques of Top Performers
  • 5. T E C H N I Q U E 1 : Look for multiple angles
  • 7.
  • 8. Cigars Whiskey Start with the primary segments
  • 9. Up What is this an example/type of? What is this part of? What is the intention/purpose? Chunking Down What’s an example/type of this? What is a component of this? What/who/where specifically?
  • 14. Chunk to related articles Cigars Whiskey Cigar Accessories Scotch Whisky Luxury Items Cocktails Bartending Luxury Travel
  • 15.
  • 16. T E C H N I Q U E 2 : Target your prospecting
  • 18. Checklists vs. Professional Review Necessary Elements Site Quality Info About Contact Sharing Linking Info
  • 19. Checklist Items Professional Review Lots of ads Valuable content Keyword stuffed Promoted posts Authority (DA/DR) Site Quality
  • 20. Linking / Sharing Info Checklist Items Professional Review Share a good % from third parties Shares related content Shares competitor content Shares similar types of content Audience size Audience Engagement
  • 21. Info About Contact Checklist Items Professional Review Author name Topical interests Email address
  • 22. T E C H N I Q U E 3 : Leverage Relationships
  • 25. § Add Consistency Quote “If people commit, orally or in writing, to an idea or goal, they are more likely to honor that commitment because of establishing that idea or goal as being congruent with their self image.” -Robert Cialdini, PH.D. Commitment & Consistency
  • 26. Hi Jake, Just wanted to say thanks for sharing our guide to throwing a tiki party with your audience. We’re definitely of a like mind when it comes to cocktails you’d drink out of a pineapple :) Cement Relationship
  • 27. Hi Jake, Thanks again for sharing our tiki post. Hope you’ve been staying in the aloha spirit since we last chatted! Wanted to get back in touch because I put together an article on the best destinations for Polynesian food… Reference Relationship
  • 28. Hi Jake, I loved the quote you included in Natalie’s article about straw huts…hysterical how people always discredit hurricanes! I’m writing a piece about building your own tiki bar and I thought you might have some insight to share here as well? Reference Teammate’s Relationship
  • 29. T E C H N I Q U E 4 : Contextualize your emails
  • 31. Contextualizing by Type Personalized Positioned Persuasive Why them? Why is asset relevant to their site/pub? Why you?
  • 33. Contextualizing by Type Personal Bloggers Journalists Demonstrate shared interests Highlight knowledge of bloggers work Call out connections with thought leaders
  • 34. Contextualizing by Type Personal Bloggers Journalists Demonstrate shared interests Highlight knowledge of bloggers work Call out connections with thought leaders Get to the story Provide immediately usable information Offer exclusives where it makes sense
  • 35. Hi David, Hope all is well with you! I’ve been checking out your whisky reviews…sounds like I ought to try the Talisker 10 because I’m also a fan of super smoky Scotch. That’ll definitely knock you on your ass! On that note, I thought you might appreciate my “Nerd’s Guide to Flavor Profiles”. So far I’ve gotten feedback from Steve Saka and Richard Thomas. I’d love your thoughts as well… Personal Bloggers
  • 36. Personal Bloggers Highlight knowledge of bloggers work Hi David, Hope all is well with you! I’ve been checking out your whisky reviews…sounds like I ought to try the Talisker 10 because I’m also a fan of super smoky Scotch. That’ll definitely knock you on your ass! On that note, I thought you might appreciate my “Nerd’s Guide to Flavor Profiles”. So far I’ve gotten feedback from Steve Saka and Richard Thomas. I’d love your thoughts as well…
  • 37. Personal Bloggers Hi David, Hope all is well with you! I’ve been checking out your whisky reviews…sounds like I ought to try the Talisker 10 because I’m also a fan of super smoky Scotch. That’ll definitely knock you on your ass! On that note, I thought you might appreciate my “Nerd’s Guide to Flavor Profiles”. So far I’ve gotten feedback from Steve Saka and Richard Thomas. I’d love your thoughts as well… Demonstrate shared interests
  • 38. Personal Bloggers Hi David, Hope all is well with you! I’ve been checking out your whisky reviews…sounds like I ought to try the Talisker 10 because I’m also a fan of super smoky Scotch. That’ll definitely knock you on your ass! On that note, I thought you might appreciate my “Nerd’s Guide to Flavor Profiles”. So far I’ve gotten feedback from Steve Saka and Richard Thomas. I’d love your thoughts as well… Call out connections with thought leaders
  • 39. Hi Jennifer, We just analyzed over 12,000 taste surveys to put together a complete guide on flavor profiles. The results of this research are striking: • The preferred flavor among participants was strawberry • People preferred the combo of chocolate & fruit to any others • Turns out, nobody actually likes licorice. It’s a big ruse. We wanted to offer an exclusive on this research for your publication. If you’re interested we’ll happily provide the full survey results. Journalists
  • 40. Hi Jennifer, We just analyzed over 12,000 taste surveys to put together a complete guide on flavor profiles. The results of this research are striking: • The preferred flavor among participants was strawberry • People preferred the combo of chocolate & fruit to any others • Turns out, nobody actually likes licorice. It’s a big ruse. We wanted to offer an exclusive on this research for your publication. If you’re interested we’ll happily provide the full survey results. Journalists Get to the story
  • 41. Hi Jennifer, We just analyzed over 12,000 taste surveys to put together a complete guide on flavor profiles. The results of this research are striking: • The preferred flavor among participants was strawberry • People preferred the combo of chocolate & fruit to any others • Turns out, nobody actually likes licorice. It’s a big ruse. We wanted to offer an exclusive on this research for your publication. If you’re interested we’ll happily provide the full survey results. Journalists Provide immediately usable info
  • 42. Hi Jennifer, We just analyzed over 12,000 taste surveys to put together a complete guide on flavor profiles. The results of this research are striking: • The preferred flavor among participants was strawberry • People preferred the combo of chocolate & fruit to any others • Turns out, nobody actually likes licorice. It’s a big ruse. We wanted to offer an exclusive on this research for your publication. If you’re interested we’ll happily provide the full survey results. Journalists Offer exclusives when it makes sense
  • 43. T E C H N I Q U E 5 : Maintain flexibility
  • 46. Discover Qualify Research Outreach Follow up Report Tactic: Constrained Flexibility
  • 47. Strict process here Discover Qualify Research Outreach Follow up Report Tactic: Constrained Flexibility
  • 48. Flexible process here Discover Qualify Research Outreach Follow up Report Tactic: Constrained Flexibility
  • 49. Stephen Panico stephen@buzzstream.com @stephenpanico Get two months of BuzzStream free: bit.ly/outreachattendee Thanks!