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THE AGILE MINDSET 
A workshop to understand how our mindset affects agile environments 
NIKOS BATSIOS 
AGILE COACH/ScM @ INTRACOM-TELECOM S.A 
AGILE GREECE 
4th MEETUP ON LEAN&AGILE @ THESSALONIKI, 31-10-2014
“…if there is one thing agile has brought to 
the table it’s the realization of how 
important that “fluffy people” stuff is, and 
how we need to pay attention…” 
Linda Rising 
In this workshop we will try to: 
• Test our mindset 
• Learn about mindset and how it affects our life 
• Reflect on our mindset 
• Approach organization’s mindset 
• Suggest how to change the mindset
TEST YOUR 
MINDSET
INSPIRATION 
CAROL DWECK 
LINDA RISING 
MICHAEL SAHOTA
DO YOU THINK 
THAT PEOPLE 
DIFFER? WHY?
DO YOU THINK 
THAT PEOPLE 
DIFFER? WHY?
DO YOU THINK 
THAT PEOPLE 
DIFFER? WHY?
DO YOU THINK 
THAT PEOPLE 
DIFFER? WHY? 
Today most experts believe that it’s not nature or nurture, genes or environment, but from 
conception on, there is a constant give and take between the two. 
“Not only do genes and environment cooperate as we develop, but genes require input from the 
environment to work properly” 
Gilbert Gottlieb, neuroscientist 
People may start with different temperaments and different aptitudes, but it is clear that 
experience, training, and personal effort take the rest of the way
What does all this mean for us? 
Research has shown that the view we adopt for ourselves profoundly affects 
the way we lead our life. It can determine whether we become the person we 
want to be and whether we accomplish the things we value. 
Q: How can a simple belief have the power to transform our psychology 
and as a result the way we reacting in work&life challenges? 
A: The answer is related to the mindset we follow when we are 
approaching a challenge. 
According to research the MINDSET determines our goals, our reaction to 
failure and challenges, our belief about effort, our attitude towards other’s 
successes and received feedback
Carol Dweck - mindset 
https://www.youtube.com/watch?v=TTXrV0_3UjY
In 
a 
fixed 
mindset, 
people 
believe 
their 
basic 
qualities, 
like 
their 
intelligence 
or 
talent, 
are 
simply 
fixed 
traits. 
They 
spend 
their 
time 
documenting 
their 
intelligence 
or 
talent 
instead 
of 
developing 
them. 
They 
also 
believe 
that 
talent 
alone 
creates 
success— 
without 
effort. 
Fixed 
mindset 
creates 
an 
urgency 
to 
prove 
yourself 
over 
and 
over 
Will 
I 
succeed 
or 
fail? 
Will 
I 
look 
smart 
or 
dump? 
Will 
I 
be 
accepted 
or 
rejected? 
Will 
I 
feel 
like 
a 
winner 
or 
a 
loser?
In 
an 
agile(growth) 
mindset, 
people 
believe 
that 
their 
most 
basic 
abilities 
can 
be 
developed 
through 
dedication 
and 
hard 
work. 
Although 
people 
may 
differ 
in 
their 
initial 
talents, 
interests, 
temperaments, 
everyone 
can 
change 
and 
grow 
through 
application 
and 
experience. 
This 
view 
creates 
a 
love 
of 
learning 
and 
a 
resilience 
that 
is 
essential 
for 
great 
accomplishment. 
Virtually 
all 
great 
people 
have 
had 
these 
qualities. 
Becoming 
is 
better 
than 
being 
LINDA 
RISING
LINDA 
RISING 
What 
would 
make 
someone 
a 
nonlearner? 
The 
fixed 
mindset. 
Being 
afraid 
of 
not 
being 
smart 
in 
a 
certain 
challenge 
makes 
you 
to 
reject 
an 
opportunity 
to 
learn. 
Smart 
people 
should 
always 
succeed. 
Fixed 
mindset 
does 
not 
want 
to 
expose 
deficiencies
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: STATIC
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: 
STATIC 
ABILITY AGILE 
CAN GROW
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: STATIC 
GOAL IN FIXED MINDSET: 
LOOK GOOD, LOOK SMART
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: 
STATIC 
GOAL IN AGILE 
TO LEARN
CHALLENGE IN 
FIXED MINDSET: 
AVOID 
THRIVE ON CHALLENGE 
WHEN THINGS ARE SAFELY 
WITHIN THEIR ABILITIES. 
IF THINGS GET TOO 
CHALLENGING (WHEN THEY 
ARE NOT FEELING SMART OR 
TALENTED) THEY LOSE 
INTERESET 
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: STATIC
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: 
STATIC 
CHALLENGE IN AGILE 
EMBRACE 
SEEK CHALLENGE AND 
THRIVE ON IT 
THE BIGGER THE CHALLENGE THE 
MORE THEY STRETCH 
THEMSELVES 
RESILIENT REACTION TO 
CHALLENGE
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: 
STATIC 
FAILURE DEFINES YOUR 
IDENTITY
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: STATIC 
FAILURE IN 
AGILE 
MINDSET: 
PROVIDES 
INFORMATION
LAINBDA 
IRILSIINGTY IN FIXED 
MIsI NthDeSrEeT s: oSmTeAtThIiCng in the past that you think 
measured you? A test score? Being rejected? 
Is there something you’ve always wanted to do 
but were afraid you weren’t good at? 
What did you learn or can you learn from this 
experience? 
How can you use it as basis for growth?
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: STATIC 
DO YOU THINK THAT ORGANIZATIONS HAVE A 
MINDSET?
LAINBDA 
FIXED 
MINDSET 
ORGANIZATIONS 
• Identify 
IRILSIINGTY and 
Hire 
IN the 
Best 
FIXED 
Talents 
• MINDSET: Rank 
& 
Yank 
• Great 
Geniuses 
DO 
NOT 
STATIC 
need 
GREAT 
TEAMs 
• Managers 
& 
Leaders 
resist 
in 
accepting 
suggestions 
(the 
DARK 
SIDE 
OF 
CHARISMA) 
• Leaders/Managers 
feel 
superior 
than 
the 
others 
• Competence 
people 
are 
in 
many 
cases 
the 
victims 
• There 
is 
fear 
of 
disapproval 
and 
judgment 
• Believe 
in 
STARS 
not 
in 
SYSTEMS 
• Therefore 
All 
Star 
teams, 
by 
definition, 
will 
always 
outperform 
any 
other 
team????? 
Increasingly, 
many 
are 
arguing 
that 
it’s 
just 
as 
important 
to 
have 
good 
systems 
– 
loosely 
coupled 
structures 
that 
leverage 
the 
group’s 
aggregate 
knowledge 
and 
abilities 
– 
than 
to 
rely 
on 
the 
performance 
of 
a 
few 
superstars.
AGILE 
LAINBDA 
MINDSET 
ORGANIZATIONS 
• Establish 
IRILSIINGTY a 
culture 
IN of 
community 
FIXED 
& 
trust. 
• MINDSET: Provide 
STATIC 
learning 
opportunities 
and 
continually 
grow 
people 
• Leaders 
are 
not 
trying 
to 
prove 
they’re 
better 
than 
others 
• they 
look 
at 
their 
own 
mistakes 
and 
deficiencies 
and 
they 
ask 
what 
skills 
they 
and 
the 
company 
will 
need 
in 
the 
future 
• Feedback, 
praise 
initiatives 
not 
the 
smartest 
ideas 
or 
brilliant 
performance, 
• No 
GROUPTHINKING 
• praise 
learning 
and 
effort 
given 
for 
a 
difficult 
task 
• Praise 
resilience, 
openness 
and 
acting 
on 
critisism 
Agile companies believe that true self-confidence is the courage to be open-to welcome change 
and new ideas regardless of their source. It is reflected in the mindset, our readiness to grow. 
Culture of Growth and TeamWork
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: STATIC 
ARE YOU A FIXED MINDSET OR AN AGILE 
MINDSET WORKPLACE?
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: CSHTAANTGICE YOUR MINDSET 
THE GOOD THING IS THAT MINDSET IS CHANGING 
IT DOESN’T MEAN THAT CHANGE IS LIKE SURGERY 
EVEN WHEN WE CHANGE, OUR OLD BELIEFS ARE NOT REMOVED AND 
REPLACED WITH BETTER ONES 
NEW BELIEFS TAKE THEIR PLACE ALOGNSIDE THE OLD ONES, AND AS THEY 
BECOME STRONGER, THEY GIVE US A DIFFERENT WAY TO THINK AND ACT
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: STATIC 
HOW TO CHANGE 
• YOUR OWN MINDSET? 
• YOUR WORKPLACE MINDSET? 
• YOUR ORGANIZATION MINDSET?
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: STATIC 
CONCLUDING 
THE AGILE MINDSET BELIEVES THAT WE ARE “ALL” A WORK IN PROGRESS 
THE AGILE SW DEVELOPMENT PROCESS ISN’T FIXED. IT CONTINUOUS TO 
CHANGE AND GROW AS WE LEARN MORE ABOUT IT 
FAIL EARLY, FAIL OFTEN, FAIL FAST, LEARN CONSTANTLY. FAILURE IS AN 
OPTION, WITHOUT IT HOW CAN LEARNING HAPPEN? 
LINDA RISING 
“PERFECT IS A VERB”, KENT BECK 
“CONTINUOUS EFFORT – NO STRENGTH OR INTELLIGENCE – IS THE KEY TO 
UNLOCKING OUR POTENTIAL”, WINSTON CHURCHILL
TEST YOUR 
MINDSET
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: STATIC 
Used with permission from Nigel Holmes, mindset graphic creator
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: STATIC 
The Talent Myth, Malcolm Gladwell 
Creating a Great Spirit of Service 
at Southwest Airlines: 
An Interview with Colleen Barrett, President. 
DIVE DEEPER
LAINBDA 
IRILSIINGTY IN FIXED 
MINDSET: STATIC 
THANK YOU

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The Agile Mindset

  • 1. THE AGILE MINDSET A workshop to understand how our mindset affects agile environments NIKOS BATSIOS AGILE COACH/ScM @ INTRACOM-TELECOM S.A AGILE GREECE 4th MEETUP ON LEAN&AGILE @ THESSALONIKI, 31-10-2014
  • 2. “…if there is one thing agile has brought to the table it’s the realization of how important that “fluffy people” stuff is, and how we need to pay attention…” Linda Rising In this workshop we will try to: • Test our mindset • Learn about mindset and how it affects our life • Reflect on our mindset • Approach organization’s mindset • Suggest how to change the mindset
  • 4. INSPIRATION CAROL DWECK LINDA RISING MICHAEL SAHOTA
  • 5. DO YOU THINK THAT PEOPLE DIFFER? WHY?
  • 6. DO YOU THINK THAT PEOPLE DIFFER? WHY?
  • 7. DO YOU THINK THAT PEOPLE DIFFER? WHY?
  • 8. DO YOU THINK THAT PEOPLE DIFFER? WHY? Today most experts believe that it’s not nature or nurture, genes or environment, but from conception on, there is a constant give and take between the two. “Not only do genes and environment cooperate as we develop, but genes require input from the environment to work properly” Gilbert Gottlieb, neuroscientist People may start with different temperaments and different aptitudes, but it is clear that experience, training, and personal effort take the rest of the way
  • 9. What does all this mean for us? Research has shown that the view we adopt for ourselves profoundly affects the way we lead our life. It can determine whether we become the person we want to be and whether we accomplish the things we value. Q: How can a simple belief have the power to transform our psychology and as a result the way we reacting in work&life challenges? A: The answer is related to the mindset we follow when we are approaching a challenge. According to research the MINDSET determines our goals, our reaction to failure and challenges, our belief about effort, our attitude towards other’s successes and received feedback
  • 10. Carol Dweck - mindset https://www.youtube.com/watch?v=TTXrV0_3UjY
  • 11. In a fixed mindset, people believe their basic qualities, like their intelligence or talent, are simply fixed traits. They spend their time documenting their intelligence or talent instead of developing them. They also believe that talent alone creates success— without effort. Fixed mindset creates an urgency to prove yourself over and over Will I succeed or fail? Will I look smart or dump? Will I be accepted or rejected? Will I feel like a winner or a loser?
  • 12. In an agile(growth) mindset, people believe that their most basic abilities can be developed through dedication and hard work. Although people may differ in their initial talents, interests, temperaments, everyone can change and grow through application and experience. This view creates a love of learning and a resilience that is essential for great accomplishment. Virtually all great people have had these qualities. Becoming is better than being LINDA RISING
  • 13. LINDA RISING What would make someone a nonlearner? The fixed mindset. Being afraid of not being smart in a certain challenge makes you to reject an opportunity to learn. Smart people should always succeed. Fixed mindset does not want to expose deficiencies
  • 14. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC
  • 15. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC ABILITY AGILE CAN GROW
  • 16. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC GOAL IN FIXED MINDSET: LOOK GOOD, LOOK SMART
  • 17. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC GOAL IN AGILE TO LEARN
  • 18. CHALLENGE IN FIXED MINDSET: AVOID THRIVE ON CHALLENGE WHEN THINGS ARE SAFELY WITHIN THEIR ABILITIES. IF THINGS GET TOO CHALLENGING (WHEN THEY ARE NOT FEELING SMART OR TALENTED) THEY LOSE INTERESET LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC
  • 19. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC CHALLENGE IN AGILE EMBRACE SEEK CHALLENGE AND THRIVE ON IT THE BIGGER THE CHALLENGE THE MORE THEY STRETCH THEMSELVES RESILIENT REACTION TO CHALLENGE
  • 20. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC FAILURE DEFINES YOUR IDENTITY
  • 21. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC FAILURE IN AGILE MINDSET: PROVIDES INFORMATION
  • 22. LAINBDA IRILSIINGTY IN FIXED MIsI NthDeSrEeT s: oSmTeAtThIiCng in the past that you think measured you? A test score? Being rejected? Is there something you’ve always wanted to do but were afraid you weren’t good at? What did you learn or can you learn from this experience? How can you use it as basis for growth?
  • 23. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC DO YOU THINK THAT ORGANIZATIONS HAVE A MINDSET?
  • 24. LAINBDA FIXED MINDSET ORGANIZATIONS • Identify IRILSIINGTY and Hire IN the Best FIXED Talents • MINDSET: Rank & Yank • Great Geniuses DO NOT STATIC need GREAT TEAMs • Managers & Leaders resist in accepting suggestions (the DARK SIDE OF CHARISMA) • Leaders/Managers feel superior than the others • Competence people are in many cases the victims • There is fear of disapproval and judgment • Believe in STARS not in SYSTEMS • Therefore All Star teams, by definition, will always outperform any other team????? Increasingly, many are arguing that it’s just as important to have good systems – loosely coupled structures that leverage the group’s aggregate knowledge and abilities – than to rely on the performance of a few superstars.
  • 25. AGILE LAINBDA MINDSET ORGANIZATIONS • Establish IRILSIINGTY a culture IN of community FIXED & trust. • MINDSET: Provide STATIC learning opportunities and continually grow people • Leaders are not trying to prove they’re better than others • they look at their own mistakes and deficiencies and they ask what skills they and the company will need in the future • Feedback, praise initiatives not the smartest ideas or brilliant performance, • No GROUPTHINKING • praise learning and effort given for a difficult task • Praise resilience, openness and acting on critisism Agile companies believe that true self-confidence is the courage to be open-to welcome change and new ideas regardless of their source. It is reflected in the mindset, our readiness to grow. Culture of Growth and TeamWork
  • 26. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC ARE YOU A FIXED MINDSET OR AN AGILE MINDSET WORKPLACE?
  • 27. LAINBDA IRILSIINGTY IN FIXED MINDSET: CSHTAANTGICE YOUR MINDSET THE GOOD THING IS THAT MINDSET IS CHANGING IT DOESN’T MEAN THAT CHANGE IS LIKE SURGERY EVEN WHEN WE CHANGE, OUR OLD BELIEFS ARE NOT REMOVED AND REPLACED WITH BETTER ONES NEW BELIEFS TAKE THEIR PLACE ALOGNSIDE THE OLD ONES, AND AS THEY BECOME STRONGER, THEY GIVE US A DIFFERENT WAY TO THINK AND ACT
  • 28. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC HOW TO CHANGE • YOUR OWN MINDSET? • YOUR WORKPLACE MINDSET? • YOUR ORGANIZATION MINDSET?
  • 29. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC CONCLUDING THE AGILE MINDSET BELIEVES THAT WE ARE “ALL” A WORK IN PROGRESS THE AGILE SW DEVELOPMENT PROCESS ISN’T FIXED. IT CONTINUOUS TO CHANGE AND GROW AS WE LEARN MORE ABOUT IT FAIL EARLY, FAIL OFTEN, FAIL FAST, LEARN CONSTANTLY. FAILURE IS AN OPTION, WITHOUT IT HOW CAN LEARNING HAPPEN? LINDA RISING “PERFECT IS A VERB”, KENT BECK “CONTINUOUS EFFORT – NO STRENGTH OR INTELLIGENCE – IS THE KEY TO UNLOCKING OUR POTENTIAL”, WINSTON CHURCHILL
  • 31. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC Used with permission from Nigel Holmes, mindset graphic creator
  • 32. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC The Talent Myth, Malcolm Gladwell Creating a Great Spirit of Service at Southwest Airlines: An Interview with Colleen Barrett, President. DIVE DEEPER
  • 33. LAINBDA IRILSIINGTY IN FIXED MINDSET: STATIC THANK YOU