SlideShare a Scribd company logo
1 of 12
The Seven Habits of Highly
Ineffective Project Managers
Out of the Box
Oct 2015 CGST Learning Org.
Johnny Wong
While it borders on over-generalization incompetent
project managers do demonstrate a consistent set of
behavior and similar management style. Below is a list
of common mistakes a project manager can make
Poor Communicator
• The first and foremost incompetence of ineffective
project managers is their inability to communicate.
• They have a tendency to over-emphasize technical
matters, and are used to their old working habits as
engineers or technocrats.
• One PM, when managing a sizable software project,
seldom spoke to the customers except during
scheduled progress meetings, because they were
‘unreasonable’. He didn’t enjoy talking to his team
either because they were ‘sometimes too dumb’. By
doing so he had put himself in a precarious position
of adding another entry to his failed project list.
Micro-managing
• While most business schools nowadays teach
managers not to manage but to lead, incompetent
project managers still cling to micro-managing.
• They will check on every minor detail, worry about
every task, and pry into the daily schedule of team
members.
• They want full control. Yet by micro-managing they
de-motivate the team, overload themselves, lose
sight of the big picture, and eventually cede control
to destiny.
Tasks Manager not Relationship Manager
• This is a common mistake for those who believe in the old schools of
project management.
• They focus on managing every task down to the lowest level,
thinking that as long as the team produces every agreed deliverable
on time and within budget, the customers are bound to be happy.
• Research after research, however, reveals the growing importance of
stakeholder relationship management.
• It’s absolutely essential for a project manager to build up solid
relationship with customers, vendors, project team, and other
stakeholders.
• Through managing their expectation, a relationship-oriented project
manager will ensure customer satisfaction and project success.
Working Hard not Smart
• Asians tend to work long hours as Confucianism sees diligence as a
virtue. Taken to the extreme managers in Japan, Korea and Hong
Kong spend 16 hours a day working and feeling proud of it.
• Incompetent project managers think working hard can make up for
their ineffective leadership style, lack of planning, and inept
problem solving skills.
• They think their bosses and clients want to see them working hard,
and expect their subordinates to work even harder. Yet in projects it
is result that counts.
• To deliver results the team does need to work extensive hours
under stress for certain spells of the project. Regular overtime is
however a disservice and a symptom of project failure.
• Good project managers with high success rate always devote
sufficient time to planning, resolve problems in a timely manner,
stay alert to risks, and negotiate adequate resources.
‘Fault-Intolerant’
• Good leaders always give credit to the team when it is due, and take on
blame on behalf of the team.
• They are willing to take calculated risk and encourage their team to do
so.
• They take minor setbacks positively and learn from mistakes.
• They provide constructive criticism privately rather than making
personal attacks.
• Incompetent project managers cannot tolerate the slightest faults and
point fingers to everyone else except themselves.
• They are ‘fault-intolerant’. They don’t have the same problem with
credit though, and won’t hesitate to heap on themselves praises that
don’t belong to them.
Technically Focused
• Some project managers cannot overcome the
temptation to go back to their root as a techie.
• They would jump right into any technical issues, even
though their role is to ensure overall project objectives
are to be met.
• Instead of focusing on planning communications to
stakeholders about possible schedule delay, seeking
alternatives and workarounds, or acquiring additional
resources, they would rather spend time on resolving
the technical issues, sometimes taking over from the
real technical experts.
Mr. Nice Guy
• While there are merits with being nice, a good project manager has to be firm and
committed to the agreed project objectives, i.e. on time, within budget, and 100%
scope.
• Mr. Nice Guy tends to accept change requests from customers (e.g. new requirements)
or senior management (e.g. less manpower) without even trying to negotiate.
• Their rationale – To maintain good relationship with every project stakeholder.
However, genuine relationship cannot be built by yielding your position too easily
without sufficient debates based on reasoning.
• Contrary to Mr. Nice Guy’s belief, a competent project manager can earn the trust and
respect of customers, senior executives, and team members by sticking to what she
believes to be right for the project.
System and Structure
• A system is a set of interacting or interdependent components forming an integrated
whole
– A system has structure, it contains parts (or components) that are directly or
indirectly related to each other;
– A system has behavior, it exhibits processes that fulfill its function or purpose;
– A system has interconnectivity: the parts and processes are connected by
structural and/or behavioral relationships.
• A structure may be a hierarchy (a cascade of one-to-many relationships), a network
featuring many-to-many links, or a lattice featuring connections between
components that are neighbors in space.
The 7 habits of highly ineffective project managers

More Related Content

What's hot

Why Projects Fail + Four Steps to Succeed
Why Projects Fail + Four Steps to SucceedWhy Projects Fail + Four Steps to Succeed
Why Projects Fail + Four Steps to SucceedKevin Wordon
 
Why Do So Many Software Projects Fail?
Why Do So Many Software Projects Fail?Why Do So Many Software Projects Fail?
Why Do So Many Software Projects Fail?Phil Comelio
 
10 Project Management Mistakes
10 Project Management Mistakes10 Project Management Mistakes
10 Project Management MistakesOrangescrum
 
Top Ten Reasons Why Projects Fail
Top Ten Reasons Why Projects FailTop Ten Reasons Why Projects Fail
Top Ten Reasons Why Projects Failjpstewar
 
Top Ten Obstacles To Project Success
Top Ten Obstacles To Project SuccessTop Ten Obstacles To Project Success
Top Ten Obstacles To Project SuccessLou Gasco
 
How to Think Like a Project Manager
How to Think Like a Project ManagerHow to Think Like a Project Manager
How to Think Like a Project ManagerPMO Advisory LLC
 
Project rescue fix it ot kill it
Project rescue fix it ot kill itProject rescue fix it ot kill it
Project rescue fix it ot kill itJohn Cachat
 
The 8 Worst Managed Projects of All Time
The 8 Worst Managed Projects of All TimeThe 8 Worst Managed Projects of All Time
The 8 Worst Managed Projects of All TimeWorkfront
 
Top 10 project mgt. problems
Top 10 project mgt. problemsTop 10 project mgt. problems
Top 10 project mgt. problemsMaksudul Munna
 
Project Management Best Practices: Brock Boddie/General Assembly
Project Management Best Practices: Brock Boddie/General AssemblyProject Management Best Practices: Brock Boddie/General Assembly
Project Management Best Practices: Brock Boddie/General AssemblyGeneral Assembly
 
Project Management for the Non-Project Manager
Project Management for the Non-Project ManagerProject Management for the Non-Project Manager
Project Management for the Non-Project ManagerGary Gelb
 
A Short Workshop on Project Management
A Short Workshop on Project ManagementA Short Workshop on Project Management
A Short Workshop on Project ManagementNicole Fronda
 
7-point checklist that every Project Manager needs to look at
7-point checklist that every Project Manager needs to look at 7-point checklist that every Project Manager needs to look at
7-point checklist that every Project Manager needs to look at ProofHub
 
It project management and best practices
It project management and best practicesIt project management and best practices
It project management and best practicesNaresh Pokhriyal
 

What's hot (20)

Why Projects Fail + Four Steps to Succeed
Why Projects Fail + Four Steps to SucceedWhy Projects Fail + Four Steps to Succeed
Why Projects Fail + Four Steps to Succeed
 
Introduction to PMP
Introduction to PMPIntroduction to PMP
Introduction to PMP
 
Why Do So Many Software Projects Fail?
Why Do So Many Software Projects Fail?Why Do So Many Software Projects Fail?
Why Do So Many Software Projects Fail?
 
10 Project Management Mistakes
10 Project Management Mistakes10 Project Management Mistakes
10 Project Management Mistakes
 
Tips to manage project efficiently
Tips to manage project efficientlyTips to manage project efficiently
Tips to manage project efficiently
 
Top Ten Reasons Why Projects Fail
Top Ten Reasons Why Projects FailTop Ten Reasons Why Projects Fail
Top Ten Reasons Why Projects Fail
 
Top Ten Obstacles To Project Success
Top Ten Obstacles To Project SuccessTop Ten Obstacles To Project Success
Top Ten Obstacles To Project Success
 
How to Think Like a Project Manager
How to Think Like a Project ManagerHow to Think Like a Project Manager
How to Think Like a Project Manager
 
Project rescue fix it ot kill it
Project rescue fix it ot kill itProject rescue fix it ot kill it
Project rescue fix it ot kill it
 
The 8 Worst Managed Projects of All Time
The 8 Worst Managed Projects of All TimeThe 8 Worst Managed Projects of All Time
The 8 Worst Managed Projects of All Time
 
Top 10 project mgt. problems
Top 10 project mgt. problemsTop 10 project mgt. problems
Top 10 project mgt. problems
 
Project Management Best Practices: Brock Boddie/General Assembly
Project Management Best Practices: Brock Boddie/General AssemblyProject Management Best Practices: Brock Boddie/General Assembly
Project Management Best Practices: Brock Boddie/General Assembly
 
Project Management for the Non-Project Manager
Project Management for the Non-Project ManagerProject Management for the Non-Project Manager
Project Management for the Non-Project Manager
 
Project Management 09
Project Management 09Project Management 09
Project Management 09
 
Managing multiple projects
Managing multiple projectsManaging multiple projects
Managing multiple projects
 
Am I A Project Manager
Am I A Project ManagerAm I A Project Manager
Am I A Project Manager
 
A Short Workshop on Project Management
A Short Workshop on Project ManagementA Short Workshop on Project Management
A Short Workshop on Project Management
 
7-point checklist that every Project Manager needs to look at
7-point checklist that every Project Manager needs to look at 7-point checklist that every Project Manager needs to look at
7-point checklist that every Project Manager needs to look at
 
It project management and best practices
It project management and best practicesIt project management and best practices
It project management and best practices
 
Tools and Techniques for Project Management
Tools and Techniques for Project Management Tools and Techniques for Project Management
Tools and Techniques for Project Management
 

Similar to The 7 habits of highly ineffective project managers

Project Management Challenges
Project Management Challenges Project Management Challenges
Project Management Challenges Mohan Arumugam
 
1. what are some of the positives and negatives of being a proje.pdf
1. what are some of the positives and negatives of being a proje.pdf1. what are some of the positives and negatives of being a proje.pdf
1. what are some of the positives and negatives of being a proje.pdfarchigallery1298
 
Recruitment and Selection
Recruitment and SelectionRecruitment and Selection
Recruitment and SelectionPadmasinh Patil
 
3 tips that can improve your teamwork in 2019
3 tips that can improve your teamwork in 20193 tips that can improve your teamwork in 2019
3 tips that can improve your teamwork in 2019Orangescrum
 
Project management and its strategic importance
Project management and its strategic importanceProject management and its strategic importance
Project management and its strategic importanceabhianvbansal
 
14.project manager characteristics By Allah Dad Khan
14.project manager characteristics By Allah Dad Khan14.project manager characteristics By Allah Dad Khan
14.project manager characteristics By Allah Dad KhanMr.Allah Dad Khan
 
Presentation pmi - october 26 - 2017 - naji bejjani
Presentation   pmi - october 26 - 2017 - naji bejjaniPresentation   pmi - october 26 - 2017 - naji bejjani
Presentation pmi - october 26 - 2017 - naji bejjaniPMILebanonChapter
 
Project Management case analysis
Project Management case analysisProject Management case analysis
Project Management case analysisWakas Khalid
 
Qualities of a Great Program Manager
Qualities of a Great Program ManagerQualities of a Great Program Manager
Qualities of a Great Program ManagerRomains Bos, PMP, MBA
 
Project initiation topic 2.7_the project manager
Project initiation topic 2.7_the project managerProject initiation topic 2.7_the project manager
Project initiation topic 2.7_the project managerRudreshSamant
 
Project failure reason 1
Project failure reason 1Project failure reason 1
Project failure reason 1Arash Moto
 
Technical project coordinator performance appraisal
Technical project coordinator performance appraisalTechnical project coordinator performance appraisal
Technical project coordinator performance appraisalbethanygriffin174
 
Project rescue & the heroic project manager
Project rescue & the heroic project managerProject rescue & the heroic project manager
Project rescue & the heroic project managerRamanjit Dhillon
 
Project Manager Job Description.pdf
Project Manager Job Description.pdfProject Manager Job Description.pdf
Project Manager Job Description.pdfDivya Malik
 
Project management and Success Criteria
Project management and Success Criteria Project management and Success Criteria
Project management and Success Criteria ujjwal Mania
 
Project management 02112009
Project management 02112009Project management 02112009
Project management 02112009Manish Chaurasia
 
The Chief Project Officer And How One Can Benefit Your Organization
The Chief Project Officer And How One Can Benefit Your OrganizationThe Chief Project Officer And How One Can Benefit Your Organization
The Chief Project Officer And How One Can Benefit Your OrganizationEd Kozak
 

Similar to The 7 habits of highly ineffective project managers (20)

Project Management Challenges
Project Management Challenges Project Management Challenges
Project Management Challenges
 
1. what are some of the positives and negatives of being a proje.pdf
1. what are some of the positives and negatives of being a proje.pdf1. what are some of the positives and negatives of being a proje.pdf
1. what are some of the positives and negatives of being a proje.pdf
 
Recruitment and Selection
Recruitment and SelectionRecruitment and Selection
Recruitment and Selection
 
3 tips that can improve your teamwork in 2019
3 tips that can improve your teamwork in 20193 tips that can improve your teamwork in 2019
3 tips that can improve your teamwork in 2019
 
Project management and its strategic importance
Project management and its strategic importanceProject management and its strategic importance
Project management and its strategic importance
 
Rules
RulesRules
Rules
 
14.project manager characteristics By Allah Dad Khan
14.project manager characteristics By Allah Dad Khan14.project manager characteristics By Allah Dad Khan
14.project manager characteristics By Allah Dad Khan
 
Presentation pmi - october 26 - 2017 - naji bejjani
Presentation   pmi - october 26 - 2017 - naji bejjaniPresentation   pmi - october 26 - 2017 - naji bejjani
Presentation pmi - october 26 - 2017 - naji bejjani
 
Project Management case analysis
Project Management case analysisProject Management case analysis
Project Management case analysis
 
Qualities of a Great Program Manager
Qualities of a Great Program ManagerQualities of a Great Program Manager
Qualities of a Great Program Manager
 
Project initiation topic 2.7_the project manager
Project initiation topic 2.7_the project managerProject initiation topic 2.7_the project manager
Project initiation topic 2.7_the project manager
 
Project failure reason 1
Project failure reason 1Project failure reason 1
Project failure reason 1
 
Book review framenewp_mnotes.doc
Book review framenewp_mnotes.docBook review framenewp_mnotes.doc
Book review framenewp_mnotes.doc
 
Technical project coordinator performance appraisal
Technical project coordinator performance appraisalTechnical project coordinator performance appraisal
Technical project coordinator performance appraisal
 
Project rescue & the heroic project manager
Project rescue & the heroic project managerProject rescue & the heroic project manager
Project rescue & the heroic project manager
 
Project Manager Job Description.pdf
Project Manager Job Description.pdfProject Manager Job Description.pdf
Project Manager Job Description.pdf
 
Project management and Success Criteria
Project management and Success Criteria Project management and Success Criteria
Project management and Success Criteria
 
Unit 1 PM.pptx
Unit 1 PM.pptxUnit 1 PM.pptx
Unit 1 PM.pptx
 
Project management 02112009
Project management 02112009Project management 02112009
Project management 02112009
 
The Chief Project Officer And How One Can Benefit Your Organization
The Chief Project Officer And How One Can Benefit Your OrganizationThe Chief Project Officer And How One Can Benefit Your Organization
The Chief Project Officer And How One Can Benefit Your Organization
 

Recently uploaded

Sternal Fractures & Dislocations - EMGuidewire Radiology Reading Room
Sternal Fractures & Dislocations - EMGuidewire Radiology Reading RoomSternal Fractures & Dislocations - EMGuidewire Radiology Reading Room
Sternal Fractures & Dislocations - EMGuidewire Radiology Reading RoomSean M. Fox
 
Contoh Aksi Nyata Refleksi Diri ( NUR ).pdf
Contoh Aksi Nyata Refleksi Diri ( NUR ).pdfContoh Aksi Nyata Refleksi Diri ( NUR ).pdf
Contoh Aksi Nyata Refleksi Diri ( NUR ).pdfcupulin
 
8 Tips for Effective Working Capital Management
8 Tips for Effective Working Capital Management8 Tips for Effective Working Capital Management
8 Tips for Effective Working Capital ManagementMBA Assignment Experts
 
OSCM Unit 2_Operations Processes & Systems
OSCM Unit 2_Operations Processes & SystemsOSCM Unit 2_Operations Processes & Systems
OSCM Unit 2_Operations Processes & SystemsSandeep D Chaudhary
 
Observing-Correct-Grammar-in-Making-Definitions.pptx
Observing-Correct-Grammar-in-Making-Definitions.pptxObserving-Correct-Grammar-in-Making-Definitions.pptx
Observing-Correct-Grammar-in-Making-Definitions.pptxAdelaideRefugio
 
MuleSoft Integration with AWS Textract | Calling AWS Textract API |AWS - Clou...
MuleSoft Integration with AWS Textract | Calling AWS Textract API |AWS - Clou...MuleSoft Integration with AWS Textract | Calling AWS Textract API |AWS - Clou...
MuleSoft Integration with AWS Textract | Calling AWS Textract API |AWS - Clou...MysoreMuleSoftMeetup
 
The Story of Village Palampur Class 9 Free Study Material PDF
The Story of Village Palampur Class 9 Free Study Material PDFThe Story of Village Palampur Class 9 Free Study Material PDF
The Story of Village Palampur Class 9 Free Study Material PDFVivekanand Anglo Vedic Academy
 
Basic Civil Engineering notes on Transportation Engineering & Modes of Transport
Basic Civil Engineering notes on Transportation Engineering & Modes of TransportBasic Civil Engineering notes on Transportation Engineering & Modes of Transport
Basic Civil Engineering notes on Transportation Engineering & Modes of TransportDenish Jangid
 
Analyzing and resolving a communication crisis in Dhaka textiles LTD.pptx
Analyzing and resolving a communication crisis in Dhaka textiles LTD.pptxAnalyzing and resolving a communication crisis in Dhaka textiles LTD.pptx
Analyzing and resolving a communication crisis in Dhaka textiles LTD.pptxLimon Prince
 
ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH FORM 50 CÂU TRẮC NGHI...
ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH FORM 50 CÂU TRẮC NGHI...ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH FORM 50 CÂU TRẮC NGHI...
ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH FORM 50 CÂU TRẮC NGHI...Nguyen Thanh Tu Collection
 
會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽
會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽
會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽中 央社
 
Major project report on Tata Motors and its marketing strategies
Major project report on Tata Motors and its marketing strategiesMajor project report on Tata Motors and its marketing strategies
Major project report on Tata Motors and its marketing strategiesAmanpreetKaur157993
 
DEMONSTRATION LESSON IN ENGLISH 4 MATATAG CURRICULUM
DEMONSTRATION LESSON IN ENGLISH 4 MATATAG CURRICULUMDEMONSTRATION LESSON IN ENGLISH 4 MATATAG CURRICULUM
DEMONSTRATION LESSON IN ENGLISH 4 MATATAG CURRICULUMELOISARIVERA8
 
Andreas Schleicher presents at the launch of What does child empowerment mean...
Andreas Schleicher presents at the launch of What does child empowerment mean...Andreas Schleicher presents at the launch of What does child empowerment mean...
Andreas Schleicher presents at the launch of What does child empowerment mean...EduSkills OECD
 
diagnosting testing bsc 2nd sem.pptx....
diagnosting testing bsc 2nd sem.pptx....diagnosting testing bsc 2nd sem.pptx....
diagnosting testing bsc 2nd sem.pptx....Ritu480198
 
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptxCOMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptxannathomasp01
 
The Liver & Gallbladder (Anatomy & Physiology).pptx
The Liver &  Gallbladder (Anatomy & Physiology).pptxThe Liver &  Gallbladder (Anatomy & Physiology).pptx
The Liver & Gallbladder (Anatomy & Physiology).pptxVishal Singh
 

Recently uploaded (20)

Supporting Newcomer Multilingual Learners
Supporting Newcomer  Multilingual LearnersSupporting Newcomer  Multilingual Learners
Supporting Newcomer Multilingual Learners
 
Sternal Fractures & Dislocations - EMGuidewire Radiology Reading Room
Sternal Fractures & Dislocations - EMGuidewire Radiology Reading RoomSternal Fractures & Dislocations - EMGuidewire Radiology Reading Room
Sternal Fractures & Dislocations - EMGuidewire Radiology Reading Room
 
Contoh Aksi Nyata Refleksi Diri ( NUR ).pdf
Contoh Aksi Nyata Refleksi Diri ( NUR ).pdfContoh Aksi Nyata Refleksi Diri ( NUR ).pdf
Contoh Aksi Nyata Refleksi Diri ( NUR ).pdf
 
8 Tips for Effective Working Capital Management
8 Tips for Effective Working Capital Management8 Tips for Effective Working Capital Management
8 Tips for Effective Working Capital Management
 
OSCM Unit 2_Operations Processes & Systems
OSCM Unit 2_Operations Processes & SystemsOSCM Unit 2_Operations Processes & Systems
OSCM Unit 2_Operations Processes & Systems
 
Observing-Correct-Grammar-in-Making-Definitions.pptx
Observing-Correct-Grammar-in-Making-Definitions.pptxObserving-Correct-Grammar-in-Making-Definitions.pptx
Observing-Correct-Grammar-in-Making-Definitions.pptx
 
MuleSoft Integration with AWS Textract | Calling AWS Textract API |AWS - Clou...
MuleSoft Integration with AWS Textract | Calling AWS Textract API |AWS - Clou...MuleSoft Integration with AWS Textract | Calling AWS Textract API |AWS - Clou...
MuleSoft Integration with AWS Textract | Calling AWS Textract API |AWS - Clou...
 
The Story of Village Palampur Class 9 Free Study Material PDF
The Story of Village Palampur Class 9 Free Study Material PDFThe Story of Village Palampur Class 9 Free Study Material PDF
The Story of Village Palampur Class 9 Free Study Material PDF
 
Basic Civil Engineering notes on Transportation Engineering & Modes of Transport
Basic Civil Engineering notes on Transportation Engineering & Modes of TransportBasic Civil Engineering notes on Transportation Engineering & Modes of Transport
Basic Civil Engineering notes on Transportation Engineering & Modes of Transport
 
Analyzing and resolving a communication crisis in Dhaka textiles LTD.pptx
Analyzing and resolving a communication crisis in Dhaka textiles LTD.pptxAnalyzing and resolving a communication crisis in Dhaka textiles LTD.pptx
Analyzing and resolving a communication crisis in Dhaka textiles LTD.pptx
 
VAMOS CUIDAR DO NOSSO PLANETA! .
VAMOS CUIDAR DO NOSSO PLANETA!                    .VAMOS CUIDAR DO NOSSO PLANETA!                    .
VAMOS CUIDAR DO NOSSO PLANETA! .
 
ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH FORM 50 CÂU TRẮC NGHI...
ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH FORM 50 CÂU TRẮC NGHI...ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH FORM 50 CÂU TRẮC NGHI...
ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH FORM 50 CÂU TRẮC NGHI...
 
會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽
會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽
會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽
 
Major project report on Tata Motors and its marketing strategies
Major project report on Tata Motors and its marketing strategiesMajor project report on Tata Motors and its marketing strategies
Major project report on Tata Motors and its marketing strategies
 
DEMONSTRATION LESSON IN ENGLISH 4 MATATAG CURRICULUM
DEMONSTRATION LESSON IN ENGLISH 4 MATATAG CURRICULUMDEMONSTRATION LESSON IN ENGLISH 4 MATATAG CURRICULUM
DEMONSTRATION LESSON IN ENGLISH 4 MATATAG CURRICULUM
 
Andreas Schleicher presents at the launch of What does child empowerment mean...
Andreas Schleicher presents at the launch of What does child empowerment mean...Andreas Schleicher presents at the launch of What does child empowerment mean...
Andreas Schleicher presents at the launch of What does child empowerment mean...
 
diagnosting testing bsc 2nd sem.pptx....
diagnosting testing bsc 2nd sem.pptx....diagnosting testing bsc 2nd sem.pptx....
diagnosting testing bsc 2nd sem.pptx....
 
ESSENTIAL of (CS/IT/IS) class 07 (Networks)
ESSENTIAL of (CS/IT/IS) class 07 (Networks)ESSENTIAL of (CS/IT/IS) class 07 (Networks)
ESSENTIAL of (CS/IT/IS) class 07 (Networks)
 
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptxCOMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
 
The Liver & Gallbladder (Anatomy & Physiology).pptx
The Liver &  Gallbladder (Anatomy & Physiology).pptxThe Liver &  Gallbladder (Anatomy & Physiology).pptx
The Liver & Gallbladder (Anatomy & Physiology).pptx
 

The 7 habits of highly ineffective project managers

  • 1. The Seven Habits of Highly Ineffective Project Managers Out of the Box Oct 2015 CGST Learning Org. Johnny Wong
  • 2. While it borders on over-generalization incompetent project managers do demonstrate a consistent set of behavior and similar management style. Below is a list of common mistakes a project manager can make
  • 3. Poor Communicator • The first and foremost incompetence of ineffective project managers is their inability to communicate. • They have a tendency to over-emphasize technical matters, and are used to their old working habits as engineers or technocrats. • One PM, when managing a sizable software project, seldom spoke to the customers except during scheduled progress meetings, because they were ‘unreasonable’. He didn’t enjoy talking to his team either because they were ‘sometimes too dumb’. By doing so he had put himself in a precarious position of adding another entry to his failed project list.
  • 4. Micro-managing • While most business schools nowadays teach managers not to manage but to lead, incompetent project managers still cling to micro-managing. • They will check on every minor detail, worry about every task, and pry into the daily schedule of team members. • They want full control. Yet by micro-managing they de-motivate the team, overload themselves, lose sight of the big picture, and eventually cede control to destiny.
  • 5. Tasks Manager not Relationship Manager • This is a common mistake for those who believe in the old schools of project management. • They focus on managing every task down to the lowest level, thinking that as long as the team produces every agreed deliverable on time and within budget, the customers are bound to be happy. • Research after research, however, reveals the growing importance of stakeholder relationship management. • It’s absolutely essential for a project manager to build up solid relationship with customers, vendors, project team, and other stakeholders. • Through managing their expectation, a relationship-oriented project manager will ensure customer satisfaction and project success.
  • 6. Working Hard not Smart • Asians tend to work long hours as Confucianism sees diligence as a virtue. Taken to the extreme managers in Japan, Korea and Hong Kong spend 16 hours a day working and feeling proud of it. • Incompetent project managers think working hard can make up for their ineffective leadership style, lack of planning, and inept problem solving skills. • They think their bosses and clients want to see them working hard, and expect their subordinates to work even harder. Yet in projects it is result that counts. • To deliver results the team does need to work extensive hours under stress for certain spells of the project. Regular overtime is however a disservice and a symptom of project failure. • Good project managers with high success rate always devote sufficient time to planning, resolve problems in a timely manner, stay alert to risks, and negotiate adequate resources.
  • 7. ‘Fault-Intolerant’ • Good leaders always give credit to the team when it is due, and take on blame on behalf of the team. • They are willing to take calculated risk and encourage their team to do so. • They take minor setbacks positively and learn from mistakes. • They provide constructive criticism privately rather than making personal attacks. • Incompetent project managers cannot tolerate the slightest faults and point fingers to everyone else except themselves. • They are ‘fault-intolerant’. They don’t have the same problem with credit though, and won’t hesitate to heap on themselves praises that don’t belong to them.
  • 8. Technically Focused • Some project managers cannot overcome the temptation to go back to their root as a techie. • They would jump right into any technical issues, even though their role is to ensure overall project objectives are to be met. • Instead of focusing on planning communications to stakeholders about possible schedule delay, seeking alternatives and workarounds, or acquiring additional resources, they would rather spend time on resolving the technical issues, sometimes taking over from the real technical experts.
  • 9. Mr. Nice Guy • While there are merits with being nice, a good project manager has to be firm and committed to the agreed project objectives, i.e. on time, within budget, and 100% scope. • Mr. Nice Guy tends to accept change requests from customers (e.g. new requirements) or senior management (e.g. less manpower) without even trying to negotiate. • Their rationale – To maintain good relationship with every project stakeholder. However, genuine relationship cannot be built by yielding your position too easily without sufficient debates based on reasoning. • Contrary to Mr. Nice Guy’s belief, a competent project manager can earn the trust and respect of customers, senior executives, and team members by sticking to what she believes to be right for the project.
  • 10.
  • 11. System and Structure • A system is a set of interacting or interdependent components forming an integrated whole – A system has structure, it contains parts (or components) that are directly or indirectly related to each other; – A system has behavior, it exhibits processes that fulfill its function or purpose; – A system has interconnectivity: the parts and processes are connected by structural and/or behavioral relationships. • A structure may be a hierarchy (a cascade of one-to-many relationships), a network featuring many-to-many links, or a lattice featuring connections between components that are neighbors in space.