This session will take a deep dive into the evolution of data and analytics solutions in the Insurance industry. Then we will bring it right up to date with examples of how Qlik’s modern analytics platform can transform the way you can think about using data to benefit you, your colleagues, your partners and most importantly your customers.

1. The 3rd Wave of
Data Analytics
February 2020
Simon Kirby
Director– Financial Services

2. 2
The world before
Data Analytics…

3. 3
I grew up asking
A LOT of questions

4. 4
Here
30 years ago - Reporting was like this…

5. 5
Static Report Spreadsheet Reporting
And was revolutionised by Spreadsheets…

6. 6
On computers
like this…

7. 7
And in 1993 QlikView was born…

8. 8
And began to revolutionize Business Intelligence…

9. 9
Which grew up to become…

10. 10
The 1st Wave of
Data Analytics…

11. 11
In 2000 I was just like this…

12. 12
Yes – I’m afraid I was an Auditor…

13. 13
My first exposure to
Data Analytics
software was with
tools like this…

14. 14
Faster, easy to
use and very
easy to build
Today, dashboards have come a long way…
And they have many uses…

15. 15
From sales dashboards…

16. 16
…to Workforce Analysis

17. 17
And …
Document / Asset Catalogues

18. 18
Great dashboards can
have dramatic
effects…

19. 19
1st Wave of Data Analytics:
Dashboards
Internal looking analysis
focused on the past and present

20. 20
The 2nd Wave of
Data Analytics

21. 21
I was working here…

22. 22
Example Only
With Risk data like this…

23. 23
And lots of
Excel extracts
for Analysis…
It was tough !

24. 24
And a lot of time
doing this…

25. 25
Finding data is
easier
Connecting &
modelling data is
intuitive
You don’t need to
write SQL to
transform your
data
Today – a lot has changed…

26. 26
And finding the
answers is now
instinctive and
natural

27. 27
ANZ Bank agrees
and thinks that
anyone can do it !

28. 28
The 2nd Wave of Data Analytics:
“Self Service” data analysis…
Powerful, fast and easy to use

29. 29
The 3rd Wave of
Data Analytics

30. 1.The Empowered
Financial Consumer

31. This year, ‘mobile’ will account for
45% of total all digital sales
Source: Demandware research analysing the behavioural trends ofmore than 200m consumers
Source: businessinsider.com

32. 2. Regulation & Protection

33. 33
Financial sector regulation
costs $780 Bn per year
Source: 2018 - IFAC (International Federationof Accountants) and Business at the OECD (BIAC) survey of over 250 regulatory
and compliance leaders from major global financial institutions

34. 3. Technology
and Data

35. 35
Source: 2018 - IFAC (International Federationof Accountants) and Business at the OECD (BIAC) survey of over 250 regulatory
and compliance leaders from major global financial institutions
AI is now working next to humans
in their organizations as a
co-worker, collaborator, and
trusted advisor
Source: 2018 – Accenture Report on “Building the Future-ReadyBank”

36. 36
So what do 3rd wave Data Analytics
solutions look like ?

37. 37
Data Driven
Portals

38. 38
Customer facing
portals with built
in data and
analytics…

39. 39
Analytics portals
that allow
customers to
enrich with
locally held data

40. 40
Demonstrations
of best practice
and “Thought
Leadership”
Image from the CHUBB Cyber Index website

41. 41
Public service portals
for example…
The Lloyds of London
City Risk Index

42. 42
Insights delivered
direct to you -
anywhere

43. 43
Chatbot Analytics - if you like, Siri and Alexa… You’ll love this ☺

44. 44
Actionable Alerting…
e.g. for…
- Investment Valuation
Triggers
- Large Losses
- Exception alerts
- Fraud alerts etc.

45. 45
KPI’s, Risk Indicators,
Comparisons or
Trends.
Everything you need
to run your business
built into the systems
you use everyday
Embedding data

46. 46
Natural Language
analysis – making
sense of your data

47. 47
Predictive Analytics: Qlik Sense working with R to predict possible future outcomes
Values shaded Grey are provided by the R model

48. 48
Strong Data Foundations
are vital.
- Data warehouse
access
- Big data storage
- Real time data
replication
- Data catalogues
- Intuitive data
management
Are all vital ingredients
for a modern Data and
Analytics Platform

49. 49
3rd Wave of Data Analytics:
Data & Analytics - delivered to the
point of decision for customers,
suppliers, partners and staff