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TESTA: an evidence –
informed approach to
improving programme
assessment
Dr Tansy Jessop
TESTA Project Leader & Senior Fellow
Kingston University L&T Conference
20 April 2012
What is TESTA?
“Transforming the experience of Students through
Assessment”
HEA funded research project (2009-12)
Seven programmes in four partner universities
Mapping programme assessment
Listening to student voice
Engaging with Quality Assurance processes
Diagnosis - Intervention - Evaluation
TESTA ‘Cathedrals Group’ Universities
Two Paradigms
Transmission model
Expert to novice
Planned & ‘delivered’
Feedback by experts
Feedback to novices
Privatised
Monologue
Emphasis on measuring
Competition
Metaphor - machine
Social constructivist model
Participatory, democratic
Messy and process-oriented
Peer review
Self-evaluation
Social process
Dialogue
Emphasis on learning
Collaboration
Metaphor - the journey
1. Programme assessment patterns
2. Robust research methods (Gibbs &
Dunbar-Goddet 2007,2009)
3. Educational principles (Gibbs and Simpson
2004).
4. Changing concepts and discourse (Nicol
2012)
5. Participatory social process
TESTA principles of transformation
Programme Audit
• How much summative assessment
• How much formative (reqd, formal,
feedback)
• How many varieties of assessment
• Proportion exams to coursework
• Word count of written feedback
• How much ‘formal’ oral feedback
• Criteria, learning outcomes, course docs
Assessment Experience Questionnaire
• 28 questions
• 5 point Likert scale where 5 = strongly
agree
• 9 scales & an overall satisfaction question
• Scales link to conditions of learning
• Examples:
• quantity and distribution of effort;
• use of feedback;
• quantity and quality of feedback;
• clear goals and standards
Focus groups
• Different kinds of assessment
• How assessment influences study
behaviour
• Whether and how students know what
quality work looks like
• The quality and timing of feedback
• The usefulness of feedback
Research Methodology
ASSESSMENT
EXPERIENCE
QUESTIONNAIRE
(AEQ n= 1200+)
FOCUS GROUPS
(n=50 with
301 students)
PROGRAMME AUDIT
(n =22)
Programme
Team
Meeting
Case Study
TESTA Case Study 1: what’s going
on?
• Lots of coursework, of very varied forms
• Very few exams
• Masses of written feedback on assignments
• Learning outcomes and criteria clearly specified
….looks like a ‘model’ assessment environment
But students:
• Don’t put in a lot of effort and distribute their effort across few
topics
• Don’t think there is a lot of feedback or that it very useful, and
don’t make use of it
• Don’t think it is at all clear what the goals and standards are
TESTA Case Study 2: what’s going
on?
• 35 summative assessments
• No formative assessment specified in documents
• Learning outcomes and criteria wordy and woolly
• Marking by global, tacit, professional judgements
• Teaching staff mainly part-time and hourly paid
….looks like a problematic assessment environment
But students:
• Put in a lot of effort and distribute their effort across topics
• Have a very clear idea of goals and standards
• Are self-regulating and have a good idea of how to close the
gap
Case Study 1:
• Staff do loads of work, and it doesn’t really
work for students.
• Students are unable to evaluate their own
performance.
• Students don’t take control of their own
learning.
• Summative assessment drives effort but not
necessarily engagement & learning.
Case Study 2:
• Students do loads of work, and it works well
as a programme.
• Students are continually engaged in
evaluating their own and others’
performance.
• Students control and manage their own
learning.
• Formative assessment drives effort,
engagement and learning.
Assessment trends on TESTA
• High summative, low formative (36:11?)
• High variety (ave 11; range 7-17)
• Written feedback (ave 7,153; range 2,869-
15,412 )
• Oral feedback (ave 6 hours, range 37 mins
to 30 hrs)
• Watertight documents, tacit standards
• Huge institutional and programme variations
Gibbs and Simpson’s effort principles
(2004)
1. Assessed tasks need to capture
sufficient student time and effort
2. These tasks should distribute effort
evenly across topics and weeks
TESTA evidence on effort
• Audit: Mean 36 summative assessments
• AEQ: Students from only 1/7 programmes agreed
that assessment encouraged regular effort
• Focus groups:
We could do with more assessments over the
course of the year to make sure that people are
actually doing stuff.
The more you write the better you become at it…
and if we’ve only written 40 pieces over three years
that’s not a lot.
• So you could have a great time doing nothing until
like a month before Christmas and you’d suddenly
panic. I prefer steady deadlines, there’s a gradual
move forward, rather than bam!
• If it’s not going to be in the exam, and it is quite
difficult, I wouldn’t bother with that.
• We get too much of this end or half way through the
term essay type things. Continual assessments
would be so much better.
Effort ideas
1. Multi-stage assessment
2. Social pressure – public work
3. Spread and co-ordinate hand in dates
4. Formative course requirements
5. Peer marking in class
6. Sampling
7. Set first year expectations
8. Frequent, authentic, innovative
Clear and high standards principles
3. Assessment communicates clear and high
expectations to students (Gibbs et al, 2004)
4. Students should:
(a)know what is expected,
(b)know how this relates to their actual
performance, and
(c)have some information about how to close
the gap (Sadler, 1989).
TESTA evidence on clarity
Audit: clear written statements mapped to
outcomes; low formative feedback; huge
variety of tasks
AEQ: Students on 0/7 programmes agreed.
Focus groups:
There are criteria, but I find them really strange.
There’s “writing coherently, making sure the
argument that you present is backed up with
evidence” but that isn’t enough.
I’m not a marker so I can’t really think like them... I
don’t have any idea of why it got that mark.
They have different criteria, build up their own
criteria. Some of them will mark more interested in
how you word things.
It’s easier to know if you’ve done a good essay than
creative piece... it’s very subjective.
You know who are going to give crap marks and
who are going to give decent marks.
Ideas for internalising standards
1. Marking workshops (Aske CETL, Oxford Brookes)
2. Students rewriting criteria in own words
3. Criteria-based peer review
4. Self-evaluation against criteria
5. Observation, imitation, participation, dialogue
(Bloxham and Campbell, 2010).
6. Contextualised Feedback – standards, criteria,
outcomes
Feedback principles (Gibbs & Simpson
2004)
5) Sufficient feedback is provided, both often
enough and in enough detail
6) It is quick enough for students to act on it
7) It focuses on learning rather than marks
8) It is understandable
9) Students attend to feedback and act on it to
improve their learning
TESTA evidence on feedback
• Audit: high volumes of written, low oral, delivered
slowly
• AEQ: Students from only 1/7 programmes agreed
that it was useful
I read it and think “Well that’s fine, but I’ve already handed it
in now and got the mark. It’s too late”.
It was about nine weeks before we got it back. I’d forgotten
what I’d written.
You know that twenty other people have got the same sort of
comment.
Once the deadline comes up to just look on the Internet and
say ‘Right, that’s my mark. I don’t need to know too much
about why I got it’.
I only apply feedback to that module because I have this fear
that if I transfer it to other modules it’s not going to transfer
smoothly.
You can’t carry forward most of the comments because you
might have an essay first & your next assignment might be a
poster.
Getting feedback from other students in my class, I can relate
more to what they’re saying and take it on board. I’d just shut
down if I was getting constant feedback from my lecturer.
TESTA: patterns of changesChanges through TESTAChanges through TESTA
Types of changesTypes of changes
• Reducing summative
• Increasing formative tasks
• Streamlining variety
• Student workload expectations
• Sequencing and linking tasks
• Practice based changes
• Changed conceptions of A&F
www.testa.ac.uk
References:
Gibbs, G. & Simpson, C. (2004) Conditions under which assessment
supports students' learning. Learning and Teaching in Higher
Education. 1(1): 3-31.
Gibbs, G. & Dunbar-Goddet, H. (2009). Characterising programme-
level assessment environments that support learning. Assessment &
Evaluation in Higher Education. 34,4: 481-489.
Jessop, T, McNab, N and Gubby, L. (2012) Mind the gap: An analysis
of how quality assurance processes influence programme assessment
patterns. Active Learning in Higher Education. 13(3).
Nicol, D. (2010) From monologue to dialogue: improving written
feedback processes in mass higher education, Assessment &
Evaluation in Higher Education, 35: 5, 501 – 517
Nicol, D. (2012) Assessment Principles Webinar on JISC.
Sadler, D.R. (1989) Formative assessment and the design of
instructional systems, Instructional Science, 18, 119-144.
Sambell, K (2011) Rethinking Feedback in Higher Education. Higher
Education Academy Escalate Subject Centre Publication.

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TESTA, Kingston University Keynote

  • 1. TESTA: an evidence – informed approach to improving programme assessment Dr Tansy Jessop TESTA Project Leader & Senior Fellow Kingston University L&T Conference 20 April 2012
  • 2. What is TESTA? “Transforming the experience of Students through Assessment” HEA funded research project (2009-12) Seven programmes in four partner universities Mapping programme assessment Listening to student voice Engaging with Quality Assurance processes Diagnosis - Intervention - Evaluation
  • 4. Two Paradigms Transmission model Expert to novice Planned & ‘delivered’ Feedback by experts Feedback to novices Privatised Monologue Emphasis on measuring Competition Metaphor - machine Social constructivist model Participatory, democratic Messy and process-oriented Peer review Self-evaluation Social process Dialogue Emphasis on learning Collaboration Metaphor - the journey
  • 5. 1. Programme assessment patterns 2. Robust research methods (Gibbs & Dunbar-Goddet 2007,2009) 3. Educational principles (Gibbs and Simpson 2004). 4. Changing concepts and discourse (Nicol 2012) 5. Participatory social process TESTA principles of transformation
  • 6. Programme Audit • How much summative assessment • How much formative (reqd, formal, feedback) • How many varieties of assessment • Proportion exams to coursework • Word count of written feedback • How much ‘formal’ oral feedback • Criteria, learning outcomes, course docs
  • 7. Assessment Experience Questionnaire • 28 questions • 5 point Likert scale where 5 = strongly agree • 9 scales & an overall satisfaction question • Scales link to conditions of learning • Examples: • quantity and distribution of effort; • use of feedback; • quantity and quality of feedback; • clear goals and standards
  • 8. Focus groups • Different kinds of assessment • How assessment influences study behaviour • Whether and how students know what quality work looks like • The quality and timing of feedback • The usefulness of feedback
  • 9. Research Methodology ASSESSMENT EXPERIENCE QUESTIONNAIRE (AEQ n= 1200+) FOCUS GROUPS (n=50 with 301 students) PROGRAMME AUDIT (n =22) Programme Team Meeting Case Study
  • 10. TESTA Case Study 1: what’s going on? • Lots of coursework, of very varied forms • Very few exams • Masses of written feedback on assignments • Learning outcomes and criteria clearly specified ….looks like a ‘model’ assessment environment But students: • Don’t put in a lot of effort and distribute their effort across few topics • Don’t think there is a lot of feedback or that it very useful, and don’t make use of it • Don’t think it is at all clear what the goals and standards are
  • 11. TESTA Case Study 2: what’s going on? • 35 summative assessments • No formative assessment specified in documents • Learning outcomes and criteria wordy and woolly • Marking by global, tacit, professional judgements • Teaching staff mainly part-time and hourly paid ….looks like a problematic assessment environment But students: • Put in a lot of effort and distribute their effort across topics • Have a very clear idea of goals and standards • Are self-regulating and have a good idea of how to close the gap
  • 12. Case Study 1: • Staff do loads of work, and it doesn’t really work for students. • Students are unable to evaluate their own performance. • Students don’t take control of their own learning. • Summative assessment drives effort but not necessarily engagement & learning.
  • 13. Case Study 2: • Students do loads of work, and it works well as a programme. • Students are continually engaged in evaluating their own and others’ performance. • Students control and manage their own learning. • Formative assessment drives effort, engagement and learning.
  • 14. Assessment trends on TESTA • High summative, low formative (36:11?) • High variety (ave 11; range 7-17) • Written feedback (ave 7,153; range 2,869- 15,412 ) • Oral feedback (ave 6 hours, range 37 mins to 30 hrs) • Watertight documents, tacit standards • Huge institutional and programme variations
  • 15. Gibbs and Simpson’s effort principles (2004) 1. Assessed tasks need to capture sufficient student time and effort 2. These tasks should distribute effort evenly across topics and weeks
  • 16. TESTA evidence on effort • Audit: Mean 36 summative assessments • AEQ: Students from only 1/7 programmes agreed that assessment encouraged regular effort • Focus groups: We could do with more assessments over the course of the year to make sure that people are actually doing stuff. The more you write the better you become at it… and if we’ve only written 40 pieces over three years that’s not a lot.
  • 17. • So you could have a great time doing nothing until like a month before Christmas and you’d suddenly panic. I prefer steady deadlines, there’s a gradual move forward, rather than bam! • If it’s not going to be in the exam, and it is quite difficult, I wouldn’t bother with that. • We get too much of this end or half way through the term essay type things. Continual assessments would be so much better.
  • 18. Effort ideas 1. Multi-stage assessment 2. Social pressure – public work 3. Spread and co-ordinate hand in dates 4. Formative course requirements 5. Peer marking in class 6. Sampling 7. Set first year expectations 8. Frequent, authentic, innovative
  • 19. Clear and high standards principles 3. Assessment communicates clear and high expectations to students (Gibbs et al, 2004) 4. Students should: (a)know what is expected, (b)know how this relates to their actual performance, and (c)have some information about how to close the gap (Sadler, 1989).
  • 20. TESTA evidence on clarity Audit: clear written statements mapped to outcomes; low formative feedback; huge variety of tasks AEQ: Students on 0/7 programmes agreed. Focus groups: There are criteria, but I find them really strange. There’s “writing coherently, making sure the argument that you present is backed up with evidence” but that isn’t enough.
  • 21. I’m not a marker so I can’t really think like them... I don’t have any idea of why it got that mark. They have different criteria, build up their own criteria. Some of them will mark more interested in how you word things. It’s easier to know if you’ve done a good essay than creative piece... it’s very subjective. You know who are going to give crap marks and who are going to give decent marks.
  • 22. Ideas for internalising standards 1. Marking workshops (Aske CETL, Oxford Brookes) 2. Students rewriting criteria in own words 3. Criteria-based peer review 4. Self-evaluation against criteria 5. Observation, imitation, participation, dialogue (Bloxham and Campbell, 2010). 6. Contextualised Feedback – standards, criteria, outcomes
  • 23.
  • 24. Feedback principles (Gibbs & Simpson 2004) 5) Sufficient feedback is provided, both often enough and in enough detail 6) It is quick enough for students to act on it 7) It focuses on learning rather than marks 8) It is understandable 9) Students attend to feedback and act on it to improve their learning
  • 25. TESTA evidence on feedback • Audit: high volumes of written, low oral, delivered slowly • AEQ: Students from only 1/7 programmes agreed that it was useful I read it and think “Well that’s fine, but I’ve already handed it in now and got the mark. It’s too late”. It was about nine weeks before we got it back. I’d forgotten what I’d written. You know that twenty other people have got the same sort of comment.
  • 26. Once the deadline comes up to just look on the Internet and say ‘Right, that’s my mark. I don’t need to know too much about why I got it’. I only apply feedback to that module because I have this fear that if I transfer it to other modules it’s not going to transfer smoothly. You can’t carry forward most of the comments because you might have an essay first & your next assignment might be a poster. Getting feedback from other students in my class, I can relate more to what they’re saying and take it on board. I’d just shut down if I was getting constant feedback from my lecturer.
  • 27. TESTA: patterns of changesChanges through TESTAChanges through TESTA
  • 28. Types of changesTypes of changes • Reducing summative • Increasing formative tasks • Streamlining variety • Student workload expectations • Sequencing and linking tasks • Practice based changes • Changed conceptions of A&F
  • 30. References: Gibbs, G. & Simpson, C. (2004) Conditions under which assessment supports students' learning. Learning and Teaching in Higher Education. 1(1): 3-31. Gibbs, G. & Dunbar-Goddet, H. (2009). Characterising programme- level assessment environments that support learning. Assessment & Evaluation in Higher Education. 34,4: 481-489. Jessop, T, McNab, N and Gubby, L. (2012) Mind the gap: An analysis of how quality assurance processes influence programme assessment patterns. Active Learning in Higher Education. 13(3). Nicol, D. (2010) From monologue to dialogue: improving written feedback processes in mass higher education, Assessment & Evaluation in Higher Education, 35: 5, 501 – 517 Nicol, D. (2012) Assessment Principles Webinar on JISC. Sadler, D.R. (1989) Formative assessment and the design of instructional systems, Instructional Science, 18, 119-144. Sambell, K (2011) Rethinking Feedback in Higher Education. Higher Education Academy Escalate Subject Centre Publication.

Editor's Notes

  1. Einstein story/chauffeur etc.
  2. 22 x 18 = 400 ish modules etc
  3. We’ve had a look at some case snapshots, and how they reflect changing assessment patterns. Now what I’d like to do is take you through a thematic slicing of the data to show how these interact with Graham’s conditions for student learning, but also what the major themes are, and how they are reflected in the data. Time on task principle. HEPI average number of self-directed hours per week – Media Studies 9 years to complete a degree if you equate with Bologna process.
  4. Holland/Alps diagram Philosophical tensions between creating sufficient scaffolding and independent learning/ time management etc..
  5. Chickering and Gamson, Ivy League, 1987. What are the key things that create a good learning environment in HE. 7 principles.
  6. Very difficult to communicate, tacit standards, the four quadrant matrix
  7. The baffled student narrative. Marker variation, how well embedded the criteria are, how well used, recognition of subjectivity, ‘hawks and sparrows’
  8. So really clear written criteria, reasonable quantities of written feedback, and students are still sniffing at a muddled cocktail of ingredients – because so many of the standards are tacit, and learned through social processes, dialogue, communities of practice, practice and feedback; initiation into disciplines rather than the bland words of a criteria statement. Many students miss Sadler’s first point about how you need firstly to know what you are aiming at...then understand the difference between your performance and the standard in order to close the gap.
  9. It’s early days for us. Long view of change. Within the TESTA pack of 8 programmes consisting of some 160 plus courses/modules, we have found teams do different things. Big bang changes affect the degree structure, require revalidation – one programme has done this. Thematic more slicing through one area of data lie feedback or clear goals and standards and addressing them on the whole programme. Pedagogic changes – the aha – where the whole programme team suddenly ‘gets’ the value of formative assessment and takes a consistent line. Course level = micro-level changes. Ingenious sparks of genius.