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Transcending the
Traditional Product
Roadmap
Planning for Growth Across Horizons
Sep 24, 2019
● Tenni Theurer
● VP Product @ Verizon Media
● Formerly @ Yahoo, Visa, IBM, Qualcomm
● Innovation & Growth
● Media & Commerce
● B2B & B2C
Who Am I?
My Personal Journey
WHERE ARE WE? → WHERE ARE WE HEADED NEXT?
… AND HOW WILL WE GET THERE?
Build MVP
Lorem ipsum dolor sit amet,
consectetur adipiscing elit, sed
Learn & Iterate
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consectetur adipiscing elit, sed
Q2
Research and Design
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consectetur adipiscing elit, sed
Q1 Q3
Engage & Retain
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consectetur adipiscing elit, sed
Audience Development
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consectetur adipiscing elit, sed
Launch
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consectetur adipiscing elit, sed
Build More Features
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consectetur adipiscing elit, sed
Q4
The “Quarterly” Product Roadmap
Launch!
Iterate
MVP
Design
Beta
Engagement MonetizationRetain
The “Milestone” Product Roadmap
Research Learn Repeat
time
Build
Login and Registration
Lorem ipsum dolor sit amet,
consectetur adipiscing elit, sed
Search
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consectetur
User Profile
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consectetur adipiscing elit, sed
Search by Category
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consectetur adipiscing elit, sed
Share
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consectetur adipiscing elit, sed
User Onboarding
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amet,
Customer Support
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consectetur adipiscing elit, sed
The “Feature” Product Roadmap
time
Login and Registration
Lorem ipsum dolor sit amet,
consectetur adipiscing elit, sed
NextNow
Search
Lorem ipsum dolor sit amet,
consectetur
User Profile
Lorem ipsum dolor sit amet,
consectetur adipiscing elit, sed
Search by Category
Lorem ipsum dolor sit amet,
consectetur adipiscing elit, sed
Share
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consectetur adipiscing elit, sed
Later
User Onboarding
Lorem ipsum dolor sit
amet,
Customer Support
Lorem ipsum dolor sit amet,
consectetur adipiscing elit, sed
The “Now-Next-Later” Product Roadmap
time
The “Platform” Product Roadmap
Mobile App
Web
Tools
time
Update Forgot Password Flow
Update TOS & Privacy Help Page Improvements
Analytics
Admin Tools Push Notifications
Dashboards
New Product Listings
UI/UX Refresh Shopping Cart Integration
App Onboarding Flows
Accessibility
Launch Loyalty & Rewards
Partner Console
Seller Insights
NPS Pilot
Trends
Vision of the
Future
The “Visionary” Product Roadmap
Video Conference
Mobile
Image Downloading
Video Streaming
1G - TACS (Total Access Communication System)
2G - GSM / EDGE (Global System for Mobile Communication)
3G - WCDMA (Wideband Code Division Multiple Access)
4G - LTE (Long Term Evolution)
5G - NR (New Radio)
1980 1990 2000 2010 2020
Peer to Peer Sharing
AR / VR / MR
Connected Cars Connected CitiesPortable Devices
Media Everywhere
2030 time
The “Swimlane” Product Roadmap
New Features
Partner Integrations
Growth & Retention
Product Marketing
Platform & Infrastructure
Testing
time
New Product Customization Multiple Store Shopping Cart Fingerprint Authentication
New Partner Onboarding Partner Console Refresh
Newsletter Launch Discounts
Pricing Review GTM Planning
Migration Planning Tech Upgrade Site Reliability Performance
Automation Smoke Test Suite
CRM Campaign
Continuous Build
Macrotrends and 2nd & 3rd order effects
Global, sustained forces of changes of significant magnitude and pace that impacts business, economy, society,
culture, and personal lives and defines our future.
For Example
● US consumer behavior shifts
● Global economic shifts
● Rise of AI and human augmentation
● Accelerated urbanization and connectivity
● Society, security and privacy
● The Future of Work
Macrotrend: The rise of AI and
human augmentation
● 20x growth in venture funding for US AI startups
● 2.3x increase in global AR/VR market in 2017 alone
● ~75% increase in devices with AI virtual assistance
“Technology tends to disappear into the background and the
innovation starts to focus on the human experiential elements,
how things feel.” — @mikewalsh
What are 2nd and 3rd order effects & consequences?
1st
Order Decisions: Automation
2nd
Order Decisions: AI + Humans
3rd
Order Decisions: Only Humans Mike Walsh, Futurist
EVENTUAL DISRUPTION
IMMEDIATE
DISRUPTION
Three Horizons of Innovation
HORIZON 1
HORIZON 2
HORIZON 3
Mature
Business
Growing
Business
Emerging
Business
Source: McKinsey & Company
Limitation of Time-Based Axes
HORIZON 1
HORIZON 2
HORIZON 3
Mature
Business
Growing
Business
Emerging
Business
time
Planning Across Horizons
HORIZON 1 = NOW
HORIZON 2 = NEXT
HORIZON 3 = LATER
Applying to Versions
HORIZON 1 = v1
HORIZON 2 = v2
HORIZON 3 = v3
Thinking in Terms of Growth
HORIZON 1 = CORE
HORIZON 2 = GROWING
HORIZON 3 = EMERGING
Planning for Disruption
HORIZON 3HORIZON 2HORIZON 1
CORE
GROWING
EMERGING
DISRUPTION
Putting Everything Together
How do you keep a pipeline of
ideas? And how do you improve
upon those pipelines over time?
Start with an evaluation
framework for decision making.
What are the inputs, outputs
and desired outcomes in each
horizon? Who are the
stakeholders?
Roadmapping for the three
horizons requires different
strategies, tactics, processes,
prioritization and mindsets.

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Tenni Theurer

  • 1. Transcending the Traditional Product Roadmap Planning for Growth Across Horizons Sep 24, 2019
  • 2. ● Tenni Theurer ● VP Product @ Verizon Media ● Formerly @ Yahoo, Visa, IBM, Qualcomm ● Innovation & Growth ● Media & Commerce ● B2B & B2C Who Am I?
  • 4.
  • 5. WHERE ARE WE? → WHERE ARE WE HEADED NEXT? … AND HOW WILL WE GET THERE?
  • 6.
  • 7. Build MVP Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed Learn & Iterate Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed Q2 Research and Design Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed Q1 Q3 Engage & Retain Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed Audience Development Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed Launch Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed Build More Features Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed Q4 The “Quarterly” Product Roadmap
  • 9. Login and Registration Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed Search Lorem ipsum dolor sit amet, consectetur User Profile Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed Search by Category Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed Share Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed User Onboarding Lorem ipsum dolor sit amet, Customer Support Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed The “Feature” Product Roadmap time
  • 10. Login and Registration Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed NextNow Search Lorem ipsum dolor sit amet, consectetur User Profile Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed Search by Category Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed Share Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed Later User Onboarding Lorem ipsum dolor sit amet, Customer Support Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed The “Now-Next-Later” Product Roadmap time
  • 11. The “Platform” Product Roadmap Mobile App Web Tools time Update Forgot Password Flow Update TOS & Privacy Help Page Improvements Analytics Admin Tools Push Notifications Dashboards New Product Listings UI/UX Refresh Shopping Cart Integration App Onboarding Flows Accessibility Launch Loyalty & Rewards Partner Console Seller Insights NPS Pilot
  • 12. Trends Vision of the Future The “Visionary” Product Roadmap Video Conference Mobile Image Downloading Video Streaming 1G - TACS (Total Access Communication System) 2G - GSM / EDGE (Global System for Mobile Communication) 3G - WCDMA (Wideband Code Division Multiple Access) 4G - LTE (Long Term Evolution) 5G - NR (New Radio) 1980 1990 2000 2010 2020 Peer to Peer Sharing AR / VR / MR Connected Cars Connected CitiesPortable Devices Media Everywhere 2030 time
  • 13. The “Swimlane” Product Roadmap New Features Partner Integrations Growth & Retention Product Marketing Platform & Infrastructure Testing time New Product Customization Multiple Store Shopping Cart Fingerprint Authentication New Partner Onboarding Partner Console Refresh Newsletter Launch Discounts Pricing Review GTM Planning Migration Planning Tech Upgrade Site Reliability Performance Automation Smoke Test Suite CRM Campaign Continuous Build
  • 14. Macrotrends and 2nd & 3rd order effects Global, sustained forces of changes of significant magnitude and pace that impacts business, economy, society, culture, and personal lives and defines our future. For Example ● US consumer behavior shifts ● Global economic shifts ● Rise of AI and human augmentation ● Accelerated urbanization and connectivity ● Society, security and privacy ● The Future of Work
  • 15. Macrotrend: The rise of AI and human augmentation ● 20x growth in venture funding for US AI startups ● 2.3x increase in global AR/VR market in 2017 alone ● ~75% increase in devices with AI virtual assistance “Technology tends to disappear into the background and the innovation starts to focus on the human experiential elements, how things feel.” — @mikewalsh What are 2nd and 3rd order effects & consequences? 1st Order Decisions: Automation 2nd Order Decisions: AI + Humans 3rd Order Decisions: Only Humans Mike Walsh, Futurist
  • 18. Three Horizons of Innovation HORIZON 1 HORIZON 2 HORIZON 3 Mature Business Growing Business Emerging Business Source: McKinsey & Company
  • 19. Limitation of Time-Based Axes HORIZON 1 HORIZON 2 HORIZON 3 Mature Business Growing Business Emerging Business time
  • 20. Planning Across Horizons HORIZON 1 = NOW HORIZON 2 = NEXT HORIZON 3 = LATER
  • 21. Applying to Versions HORIZON 1 = v1 HORIZON 2 = v2 HORIZON 3 = v3
  • 22. Thinking in Terms of Growth HORIZON 1 = CORE HORIZON 2 = GROWING HORIZON 3 = EMERGING
  • 23. Planning for Disruption HORIZON 3HORIZON 2HORIZON 1 CORE GROWING EMERGING DISRUPTION
  • 24. Putting Everything Together How do you keep a pipeline of ideas? And how do you improve upon those pipelines over time? Start with an evaluation framework for decision making. What are the inputs, outputs and desired outcomes in each horizon? Who are the stakeholders? Roadmapping for the three horizons requires different strategies, tactics, processes, prioritization and mindsets.