Telecom support refers to supporting network configuration, monitoring traffic patterns, and protocols to maintain network versatility. It uses a flexible engineering approach to meet customer needs, implements high-availability infrastructure, and employs proven design and maintenance procedures. Operations support systems provide business support to telecommunications providers through software tools, while business support systems help service providers gain customer insight and introduce new revenue-generating services. Elite provides telecom support services through OSS/BSS solutions that simplify business operations and ensure transparent and efficient network status updates.

1. TELECOM
SUPPORT
The need for the hour…..

2. WHAT ISTELECOM SUPPORT?
• Networks have become the backbone of today's
business, transforming the way we do business.
• The majority of traffic is related to the
proliferation of e-business and reliance on the
Internet, Intranets, and private networks as key
communications conduits.
• Supporting network configuration, monitoring
traffic patterns, protocols, and peak usage as it
relates to distributed systems and applications is
essential to maintain versatility.

3. TELECOM SUPPORT:
• Uses flexible, engineering approach to meet
customer's networking needs
• Implements high-availability infrastructure
• Employs proven design, implementation, and
maintenance procedures

4. OPERATIONS SUPPORT SYSTEM (OSS)
• The term operations support systems (OSS) is
applied to the set of software tools that provide
business support to providers of
telecommunications, data communications, and
other network services.
• OSSs are expected to conform to a number of
regulatory/compliance standards, and these vary,
based not only on where the service provider
operates but on its size, the nature of its business,
and so on.

5. BUSINESS SUPPORT SYSTEM (BSS)
• A business support system (BSS) is a group of
business elements used in networking to help
service providers gain customer insight,
compile real-time subscriptions and introduce
new revenue generating services.
• Business support systems are used by all
service providers, including mobile, fixed and
cable networks.

6. DIFFERENCE B/W OSS & BSS
• BSS are used to support various end-to-end
telecommunication services and OSS have
their own data and service responsibilities.
• BSS supports businesses (money, time and
effort), while OSS helps to get maximum
utilization of organization resources
(operating).
• Proper integration between OSS and BSS
systems are very important in telecom
operations.

7. WHERETO FINDTHE BEST TELECOM SUPPORT SERVICES?
• Elite’s OSS/BSS solutions empowers the
businesses to improve their operational and
technical efficiency by focusing on products
and services that simplifies the complexity of
business operations.
• We ensure that we deliver complete Telecom
Implementation Management Process which
enables customers to receive information and
status updates on the network in a transparent,
accurate and efficient manner.

8. For more details visit: http://www. www.eisiltd.com
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