Operation Support System & Business Support Systems are the two major tools that help businesses like telecom, BPO and many others to perform efficiently.

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OSS/BSS
A Journey From 2014-2019.
OSS/BSS

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The Operation Support Systems (OSS) and
Business Support Systems (BSS) contribute
towards smooth network operations and
business management functions.
OSS/BSS & Its Versatile
Usage

3. The service providers and network equipment
manufacturers add value to the business by -
• maximizing revenue
• providing cost-effective solutions
• offering superior customer service
About OSS/BSS
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4. The telecom industry offers products and
services that comprise of number of
components such as TV, internet, digital set
linking.
Telecom Industry & OSS/BSS
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5. • Operation support systems are advantageous for
telecommunication service providers & operators to
plan their network and assure network performance as
per the requirements. OSS ensures that the network
handles customer request, no matter where they are
located.
• Business Support Systems help telecommunication
service provider to track business related operations
such as accounts management, customer
management, revenue management, payments and
service modification and such others.
OSS/BSS Industrial Application

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• Amdocs
• Tech Mahindra
• Oracle Corporation
• Accenture
• IBM
• HP
• Ericsson
• CSG System International
• TCS
OSS/BSS
Players Performing

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Segmented by Regions-:
• North America
• Europe
• Asia-Pacific
• Middle East & Africa
• Latin America
Race Among Countries for
Global OSS/BSS

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OSS/BSS