Telco Implementation Project Management
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The document outlines the vision, mission, basic elements, and processes for project implementation at a telecommunications company. The vision is to promote services, solutions, and improve customer satisfaction while the mission is to provide the best end-to-end customer service. The basic elements of project implementation are asset management, manpower/resources, tools/equipment, operational costs, and timelines. The project management chart shows the roles and responsibilities of the project manager, finance, quality control, document control, engineering and implementation teams. The implementation and acceptance flows illustrate the processes for project deployment and handoff.
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Purpose of this guide ............................................................................ 3
Step 1: Establishing the project team ................................................... 4
Step 2: Project activities and phases .................................................... 5
Step 3: Planning for change .................................................................. 9
Step 4: Communication planning ........................................................ 10
Step 5: Data migration and data retention from legacy systems ....... 11
Step 6: Training ................................................................................... 12
Step 7: Identifying EMR reporting requirements ............................... 13
Step 8: Executing and validating deployment .................................... 14
Step 9: Executive approval to go live .................................................. 15
Step 10: Post-Go Live activities and support ...................................... 16
For questions or comments, please contact:
AOHC EMR Project
Association of Ontario Health Centres
[email protected]
AOHC EMR Implementation Toolkit | EMR Implementation Planning Guide – Version 1.0
AOHC EMR IMPLEMENTATION TOOLKIT
EMR Implementation Planning Guide
3
Purpose of this guide
The EMR Implementation Planning Guide is a ten-step framework to help
you understand activities necessary for successful implementation of the
new Electronic Medical Record (EMR) system at your health centre. It’s
designed to provide opportunities for advance planning and resource
allocation, and timelines for deployment activities.
EMR implementation will be a collaborative effort involving teams from
your centre, the EMR vendor, and AOHC staff working on the EMR
project. Depending on the size of your centre and resource availability,
the number of project team members will vary. At a minimum, however,
all executive directors or a designated senior manager will need to
review the Guide to understand funding and resource commitments and
assign staff to the EMR project as appropriate.
When and how to use the Guide
Intended as a step-by-step planning tool, the Guide provides valuable
information to help you make decisions regarding the timing of the EMR
Go Live date, and resource commitments necessary for successful
adoption of the new EMR. Regardless of when your centre is ...
AOHC EMR Implementation Toolkit EMR Implementation Plannin.docx
This document provides a 10-step guide for planning the successful implementation of an electronic medical record (EMR) system. It outlines key activities and considerations for each step, including establishing a project team, planning project phases and activities, change management, communications, data migration, training, reporting requirements, deployment execution, go-live approval, and post-go-live support. The guide is intended to help health centers understand all that is required for implementation and ensure resources and timelines are in place to adopt the new EMR system.
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Glasswall uses freelancers from Upwork to help accelerate project delivery. Some benefits of using Upwork include being able to quickly scale engineering capabilities up or down as needed, enhancing their capabilities by delegating work, and keeping costs low with minimal onboarding needs. Glasswall aims to measure the value gained from using Upwork to ensure it exceeds the costs, and defines processes for requesting, approving, and managing projects and resources from Upwork.
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AOHC EMR Implementation Toolkit EMR Implementation Plannin.docx
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AOHC EMR Implementation Toolkit EMR Implementation Plannin.docx
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