The document outlines the technical writing process in 7 steps: 1) Understanding the audience to tailor the technical information appropriately, 2) Gathering information on the subject and audience, 3) Designing the document structure and outline, 4) Creating a draft document using simple language, 5) Reviewing the document internally and with peers, 6) Publishing the document electronically or in print based on user needs, 7) The overall goal is to convey complex technical information to a variety of audiences clearly and effectively.