Tech for Good
How technology is driving
change in the voluntary sector
Karl Wilding, NCVO
Twitter: @karlwilding
National Council for Voluntary Organisations
Championing volunteering and civil society
GROWING UP IN A DIGITAL
WORLD
GROWING UP IN A DIGITAL
WORLD
1990s
2010s
SOME OF THE MAIN TRENDS IN TECHNOLOGY?
• Cheaper
• More powerful
• Simpler: the post-PC world
• Connected: always-on, inter-connected
• Growth: pervasive and ubiquitous (Google ‘Shift
Happens’)
• Embedded
• Mobile
• Location aware
• Open (software, standards, data, culture)
MOBILE
THE TECHNOLOGY HYPE
CYCLE
WHAT DOES ALL THIS MEAN FOR THE VOLUNTARY
SECTOR?
We can think about how tech will shape the different
functions of organisations:
1. Resource gathering: fundraising, financing, volunteering,
sharing
2. Resource distribution: grantmaking
3. Reporting: outcomes, M&E, data visualisation
4. Campaigning, influencing and communications
5. Service delivery: digital by default?
6. Membership: still relevant?
7. Running the organisation: governance, transaction
processes, managing the workforce, managing
stakeholders
FUNDRAISING: DONOR RELATIONSHIPS
FUNDRAISING: DISINTERMEDIATION
CROWDFUNDING
GRANTMAKING
REPORTING
COMMUNICATIONS: THE NEED TO BE A SOCIAL
ENTERPRISE
CAMPAIGNING: PLATFORMS, DISINTERMEDIATION
SERVICE DELIVERY
MEMBERSHIP: STILL
RELEVANT?
GOVERNANCE ETC
Thankyou
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Tech futures for charities