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PinnacleGames, Inc.
Moving to the Cloud
Universal | On-Demand | Quality
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Agenda
Industry Outlook
Customer Profile
Game Development
Financial Model
Company Structure
The People
The Roadmap
Industry
Customer
The Game
Finance
Structure
Roadmap
The People
Industry Outlook
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Market growth is moving away from console games
Source: Nielson VOD and Streaming Service Survey 2012
According to Nielsen usage of Video-on-demand (VOD) and streaming services accounted
for:
•  22% of users overall time in 2012
•  Compared to 19% in 2011 and 13% in 2010
Playstation 3 accounted for most growth:
•  24% in 2012 compared with 15% in 2011
Wii has already captured a large audience:
•  32% of current users spend their overall time
with VOD and streaming
XBox users focus on online game play:
•  33% of current users play video games online
Industry Customer The Game Finance Structure The People Roadmap
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Gaming dominates the Smartphone industry
Industry Customer The Game Finance Structure The People Roadmap
Mobile applications is a $10 billion software
industry
•  More than 80% of all revenue generated is from
gaming
•  76 of the top 100 grossing iOS apps are games
Gaming is biggest Smartphone application
use in:
•  BRIC (Brazil, Russia, India, China) where current
economic growth is 6.9% compared to 1.5% for
advanced economies
On a global scale over 30% of all Smartphones activities are for gaming
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Cisco Predicts Cloud is the Future
Industry Customer The Game Finance Structure The People Roadmap
Mobile Network connection speeds will
follow the same trend
•  A 700% increase in network data transfer
from 2012 to 2017
Mobile video/streaming currently accounts
for 50% of all data traffic
•  By 2017 will be 66% of all data traffic
Overall Growth in data traffic will grow exponentially
•  A 1,300% increase in traffic from 2012 to 2017
Figures in Legend refer to traffic share in 2017.
Source: Cisco VNI Mobile Forecast, 2013
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Zynga
•  Create games with revenue bookings for a significant period
•  Moving from web to mobile and gaming
•  Monetize player base more effectively
Activision
•  Continue growth through strategic acquisitions and alliances
•  Slowly shift delivery of digital content and online services
•  Exploration of new business models for delivering content digitally
Electronic Arts
•  Fastest growing part of business is delivering games through online networks
•  Providing games for mobile devices & internet games through online delivery
•  Struggling to meet support requirements by consumers
Competitors Hint Investment in Cloud Service Integration
Industry Customer The Game Finance Structure The People Roadmap
Customer Profile
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
The market is shifting to social gaming
Industry Customer The Game Finance Structure The People Roadmap
Console Game Customer Profile Social Game Customer Profile
Gender: Male
Age: 18-35
Game Price: $40-60
Console Price: <$200
Preference:
•  Rich graphics and sounds
•  A solid storyline
Gender: Male, Female
Age: 5-55
Game Price: <$10
Console Price: N/A
Preference:
•  Easy-to-use games (time killer)
•  High enjoyment at low cost
•  Low demand for quality
Gross Margin (High):
High cost; low volume
Gross Margin (Low):
Low cost; high volume
Game Development
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Vendor List
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Cloud Gaming Revolutionizes Gaming Delivery Experience
Industry Customer The Game Finance Structure The People Roadmap
Cloud Gaming à Game Delivery
•  Setup
•  On-Demand
•  Accessibility
•  Multiple platforms capabilities
•  Continue saved games anywhere
•  Hardware
•  No independent console
•  No more gaming discs
•  Customer’s After-purchase Experience
•  No digital downloads
•  No game installations (universal
compatibility)
•  No more game patches (seamless
updates)
•  Anti-piracy DRM
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Games are Developing with the Cloud
Console Games
•  Currently used for providing older content
•  Cloud won’t be major part for 5 years or more
Social and Mobile Games
•  Much more content to compete with
•  Market cycle is more rapid
–  Puts more stress on development studios
•  Acquisition is best way to enter market
–  Trend in the industry
–  Will bolster studio capacity
Industry Customer The Game Finance Structure The People Roadmap
Financial Model
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Missing Out on the Social Gaming Industry can be Costly
Industry Customer The Game Finance Structure The People Roadmap
Console Games PC and Mobile
Games
Online/Social
Netork Games
28
20 19
22
25
35
Forecasted Revenue Growth by
Sectors (billions)
2012 2017
2012 2017
Revenue(Billions)
Forecasted Revenue Growth In
Global Video Game Market
Console Games
PC and Mobile Games
Online/Social Netork Games
67
Revenue(Billions)
82
What if we stick with Console
games instead?
•  It is forecasted that 39% of console game
revenue will come from online distribution
and sources by 2017.
•  Global market for video games is expected
to grow from $67 billion in 2012 to $82
billion in 2017
•  Revenue from PC games is estimated to
grow to more than $25 billion by 2017, up
from $20 Billion in 2012
•  Revenue from Online/Social Network
games is estimated to grow from $19 billion
to more than $35 billion in 2017
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Invest in the Future
Console
Games
50%PC/
Mobile
Games
20%
Online
Games
30%
REVENUE
BREAKDOWN - YEAR
1
•  Gross margins of leading firms
of the sectors
•  Console: 55-60%
•  Social/Mobile: 65-70%
•  We expect 65% overall gross
margin under our product mix
and pricing model by 2017
•  Cost savings from console
game development
•  At least 22% Top Line growth
by 2017
( Revenue in
Billions)	
   2012	
   2017	
   Growth	
  
Market	
   67 82 22%	
  
Pinnacle	
   3.093	
   3.785	
   22%	
  
Market Share	
   4.6%	
   4.6%	
   -	
  
Industry Customer The Game Finance Structure The People Roadmap
Social/
Mobile
Games
20%
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Acquisition of small social gaming companies
•  Acquisition Targets
–  Start-ups
–  Online casino games
–  Budget: $50M
•  Additional studios
–  Developing PC/Mobile Apps
–  Adapting the established franchises to new markets
•  Capitalize Growth in Emerging Markets
–  PC/Mobile is the major platform
–  Highest percentage of paying casual and social gamers
Listing games on Vendor’s cloud
•  New distribution channels
•  Cost savings
Increasing M&A Activities Lead the Way to Social Gaming Market
Industry Customer The Game Finance Structure The People Roadmap
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Traditional Console games
•  High price, low volume, high profit margin
“Freemium” - PC/mobile/Social Network games
•  F2P
•  Paying gamers ranging from 2.5%-10% and more of all players
•  High volume, low profit margin
Cloud game pricing models
•  Monthly subscriptions
•  One time purchase for new games
•  Reformat old console games and list on vendor stores
•  Demo new games
Growing Revenue through Non-traditional ways
Industry Customer The Game Finance Structure The People Roadmap
Company Structure
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Game Delivery
Cloud Computing will Create more Collaboration within the Company
Industry Customer The Game Finance Structure The People Roadmap
Development
Consolidation
Culture
•  Refer to previous
•  Live customer
feedback with CRM.
Increase specificity and
speed of targeted
updates
•  15 Worldwide Studios
•  Integrate development
process
•  Tools in the cloud allow
for ability to collaborate
•  Cut down on delivery
time among
•  Increased
connectedness with
consumers
•  Increased camaraderie
within company
•  In depth understanding
of gaming industry
through communication
with customers and
local markets of global
studios
The People
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Retrain
The Cloud provides many employee motivating tools
Industry Customer The Game Finance Structure The People Roadmap
Lower Attrition Refocus
IT Department
•  Interactive learning
experience using cloud
bank of information
•  Any device on any
platform anywhere:
more personalized and
time convenient
•  Job security is highest
concern: Transparent
at all times during
change
•  80/20 rule work
implementation
•  Real time tracking
progress, automatically
updated in cloud,
reward accordingly
•  Current employees will
need new skills
•  Areas of the
department will be
shifted over to cloud
provider
•  Involve transitioning
workers with
implementation
process. Will increase
their skill set, give time
to find other work,
understand industry
trends
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Proper Mitigation of Risk will Ease Cloud Integration
Industry Customer The Game Finance Structure The People Roadmap
Risk of
Relationship
with the
Vendor
Due diligence in
implementing and
optimizing cloud
solutions
Understanding
contract
management
process and
agreements
Thorough analysis
of current assets
and technology to
understand what is
transferrable and to
what degree
The Roadmap
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
1. Foster long term partnership with
cloud gaming vendors.
2. Utilize vendor cloud for initial 3 years.
Then develop own cloud system.
3. Same as 2.
1. Forecasted revenue to increase by
22%.
2. Better organizational integration with
cloud.
3. Cloud allows better customer
interaction.
1. Cloud and Social gaming on the rise.
2. Oracle ERP to be implemented.
3. No customer relations management
system in place.
1. Partner with the top cloud gaming
providers.
2. Partner with Oracle for ERP, CRM,
and HRM (3 Years).
3. Begin develop own cloud.
1. Constantly research for gaming
market change and top cloud gaming
providers.
2. Reassess partnership with Oracle
after 3 years. Assess own cloud
system after year 5.
3. Same as 2.
Industry Customer The Game Finance Structure The People Roadmap
Project
Identification
and Selection
Project Initiation
and Planning
Analysis
Design
Implementation
Maintenance
1. Game delivery in the cloud.
2. Business functions in the cloud.
3. Customer service in the cloud.
Cloud System Development in 5 years
1. Game Development | 2. Organizational | 3. Customer Service
Drexel-Deloitte 2013 Business Technology Case Competition
Pinnacle
Games, Inc.
Industry Customer The Game Finance Structure The People Roadmap
Year 1 Year 2 Year 3 Year 4 Year 5Year 0
Oracle Cloud Service
Oracle Cloud Service
Develop own cloud system
Cloud storage
Cloud CRM
Partner with top cloud gaming services
Cloud HRM
Acquire social gaming arm
Acquire additional gaming development studio
Questions & Answers
Team 5   fy2013 drexel case competition v final

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Team 5 fy2013 drexel case competition v final

  • 1. PinnacleGames, Inc. Moving to the Cloud Universal | On-Demand | Quality
  • 2. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Agenda Industry Outlook Customer Profile Game Development Financial Model Company Structure The People The Roadmap Industry Customer The Game Finance Structure Roadmap The People
  • 4. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Market growth is moving away from console games Source: Nielson VOD and Streaming Service Survey 2012 According to Nielsen usage of Video-on-demand (VOD) and streaming services accounted for: •  22% of users overall time in 2012 •  Compared to 19% in 2011 and 13% in 2010 Playstation 3 accounted for most growth: •  24% in 2012 compared with 15% in 2011 Wii has already captured a large audience: •  32% of current users spend their overall time with VOD and streaming XBox users focus on online game play: •  33% of current users play video games online Industry Customer The Game Finance Structure The People Roadmap
  • 5. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Gaming dominates the Smartphone industry Industry Customer The Game Finance Structure The People Roadmap Mobile applications is a $10 billion software industry •  More than 80% of all revenue generated is from gaming •  76 of the top 100 grossing iOS apps are games Gaming is biggest Smartphone application use in: •  BRIC (Brazil, Russia, India, China) where current economic growth is 6.9% compared to 1.5% for advanced economies On a global scale over 30% of all Smartphones activities are for gaming
  • 6. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Cisco Predicts Cloud is the Future Industry Customer The Game Finance Structure The People Roadmap Mobile Network connection speeds will follow the same trend •  A 700% increase in network data transfer from 2012 to 2017 Mobile video/streaming currently accounts for 50% of all data traffic •  By 2017 will be 66% of all data traffic Overall Growth in data traffic will grow exponentially •  A 1,300% increase in traffic from 2012 to 2017 Figures in Legend refer to traffic share in 2017. Source: Cisco VNI Mobile Forecast, 2013
  • 7. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Zynga •  Create games with revenue bookings for a significant period •  Moving from web to mobile and gaming •  Monetize player base more effectively Activision •  Continue growth through strategic acquisitions and alliances •  Slowly shift delivery of digital content and online services •  Exploration of new business models for delivering content digitally Electronic Arts •  Fastest growing part of business is delivering games through online networks •  Providing games for mobile devices & internet games through online delivery •  Struggling to meet support requirements by consumers Competitors Hint Investment in Cloud Service Integration Industry Customer The Game Finance Structure The People Roadmap
  • 9. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. The market is shifting to social gaming Industry Customer The Game Finance Structure The People Roadmap Console Game Customer Profile Social Game Customer Profile Gender: Male Age: 18-35 Game Price: $40-60 Console Price: <$200 Preference: •  Rich graphics and sounds •  A solid storyline Gender: Male, Female Age: 5-55 Game Price: <$10 Console Price: N/A Preference: •  Easy-to-use games (time killer) •  High enjoyment at low cost •  Low demand for quality Gross Margin (High): High cost; low volume Gross Margin (Low): Low cost; high volume
  • 11. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Vendor List
  • 12. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Cloud Gaming Revolutionizes Gaming Delivery Experience Industry Customer The Game Finance Structure The People Roadmap Cloud Gaming à Game Delivery •  Setup •  On-Demand •  Accessibility •  Multiple platforms capabilities •  Continue saved games anywhere •  Hardware •  No independent console •  No more gaming discs •  Customer’s After-purchase Experience •  No digital downloads •  No game installations (universal compatibility) •  No more game patches (seamless updates) •  Anti-piracy DRM
  • 13. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Games are Developing with the Cloud Console Games •  Currently used for providing older content •  Cloud won’t be major part for 5 years or more Social and Mobile Games •  Much more content to compete with •  Market cycle is more rapid –  Puts more stress on development studios •  Acquisition is best way to enter market –  Trend in the industry –  Will bolster studio capacity Industry Customer The Game Finance Structure The People Roadmap
  • 15. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Missing Out on the Social Gaming Industry can be Costly Industry Customer The Game Finance Structure The People Roadmap Console Games PC and Mobile Games Online/Social Netork Games 28 20 19 22 25 35 Forecasted Revenue Growth by Sectors (billions) 2012 2017 2012 2017 Revenue(Billions) Forecasted Revenue Growth In Global Video Game Market Console Games PC and Mobile Games Online/Social Netork Games 67 Revenue(Billions) 82 What if we stick with Console games instead? •  It is forecasted that 39% of console game revenue will come from online distribution and sources by 2017. •  Global market for video games is expected to grow from $67 billion in 2012 to $82 billion in 2017 •  Revenue from PC games is estimated to grow to more than $25 billion by 2017, up from $20 Billion in 2012 •  Revenue from Online/Social Network games is estimated to grow from $19 billion to more than $35 billion in 2017
  • 16. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Invest in the Future Console Games 50%PC/ Mobile Games 20% Online Games 30% REVENUE BREAKDOWN - YEAR 1 •  Gross margins of leading firms of the sectors •  Console: 55-60% •  Social/Mobile: 65-70% •  We expect 65% overall gross margin under our product mix and pricing model by 2017 •  Cost savings from console game development •  At least 22% Top Line growth by 2017 ( Revenue in Billions)   2012   2017   Growth   Market   67 82 22%   Pinnacle   3.093   3.785   22%   Market Share   4.6%   4.6%   -   Industry Customer The Game Finance Structure The People Roadmap Social/ Mobile Games 20%
  • 17. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Acquisition of small social gaming companies •  Acquisition Targets –  Start-ups –  Online casino games –  Budget: $50M •  Additional studios –  Developing PC/Mobile Apps –  Adapting the established franchises to new markets •  Capitalize Growth in Emerging Markets –  PC/Mobile is the major platform –  Highest percentage of paying casual and social gamers Listing games on Vendor’s cloud •  New distribution channels •  Cost savings Increasing M&A Activities Lead the Way to Social Gaming Market Industry Customer The Game Finance Structure The People Roadmap
  • 18. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Traditional Console games •  High price, low volume, high profit margin “Freemium” - PC/mobile/Social Network games •  F2P •  Paying gamers ranging from 2.5%-10% and more of all players •  High volume, low profit margin Cloud game pricing models •  Monthly subscriptions •  One time purchase for new games •  Reformat old console games and list on vendor stores •  Demo new games Growing Revenue through Non-traditional ways Industry Customer The Game Finance Structure The People Roadmap
  • 20. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Game Delivery Cloud Computing will Create more Collaboration within the Company Industry Customer The Game Finance Structure The People Roadmap Development Consolidation Culture •  Refer to previous •  Live customer feedback with CRM. Increase specificity and speed of targeted updates •  15 Worldwide Studios •  Integrate development process •  Tools in the cloud allow for ability to collaborate •  Cut down on delivery time among •  Increased connectedness with consumers •  Increased camaraderie within company •  In depth understanding of gaming industry through communication with customers and local markets of global studios
  • 22. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Retrain The Cloud provides many employee motivating tools Industry Customer The Game Finance Structure The People Roadmap Lower Attrition Refocus IT Department •  Interactive learning experience using cloud bank of information •  Any device on any platform anywhere: more personalized and time convenient •  Job security is highest concern: Transparent at all times during change •  80/20 rule work implementation •  Real time tracking progress, automatically updated in cloud, reward accordingly •  Current employees will need new skills •  Areas of the department will be shifted over to cloud provider •  Involve transitioning workers with implementation process. Will increase their skill set, give time to find other work, understand industry trends
  • 23. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Proper Mitigation of Risk will Ease Cloud Integration Industry Customer The Game Finance Structure The People Roadmap Risk of Relationship with the Vendor Due diligence in implementing and optimizing cloud solutions Understanding contract management process and agreements Thorough analysis of current assets and technology to understand what is transferrable and to what degree
  • 25. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. 1. Foster long term partnership with cloud gaming vendors. 2. Utilize vendor cloud for initial 3 years. Then develop own cloud system. 3. Same as 2. 1. Forecasted revenue to increase by 22%. 2. Better organizational integration with cloud. 3. Cloud allows better customer interaction. 1. Cloud and Social gaming on the rise. 2. Oracle ERP to be implemented. 3. No customer relations management system in place. 1. Partner with the top cloud gaming providers. 2. Partner with Oracle for ERP, CRM, and HRM (3 Years). 3. Begin develop own cloud. 1. Constantly research for gaming market change and top cloud gaming providers. 2. Reassess partnership with Oracle after 3 years. Assess own cloud system after year 5. 3. Same as 2. Industry Customer The Game Finance Structure The People Roadmap Project Identification and Selection Project Initiation and Planning Analysis Design Implementation Maintenance 1. Game delivery in the cloud. 2. Business functions in the cloud. 3. Customer service in the cloud. Cloud System Development in 5 years 1. Game Development | 2. Organizational | 3. Customer Service
  • 26. Drexel-Deloitte 2013 Business Technology Case Competition Pinnacle Games, Inc. Industry Customer The Game Finance Structure The People Roadmap Year 1 Year 2 Year 3 Year 4 Year 5Year 0 Oracle Cloud Service Oracle Cloud Service Develop own cloud system Cloud storage Cloud CRM Partner with top cloud gaming services Cloud HRM Acquire social gaming arm Acquire additional gaming development studio