Rail Revenue World Congress brings together experts implementing the most innovative projects, new revenue strategies and business plans that are helping to grow revenue and increase customer engagement.
No matter where your interest lies, we have content, networking and new partners for you to meet.
By bringing four events together under one roof, you get to choose the sessions most relevant for you to help your business grow revenues and implement new technologies and strategies to bring real innovation to your organisation.
To some extent, Australia is already
well positioned to be a driving force of the digital revolution. Our infrastructure is well developed, consumers and businesses are rapidly embracing digital services and we have talented people who can innovate
and execute.
To fulfil Australia’s potential to take a leadership position in an increasingly
global and digital economy, however, Australian corporate leaders must accept this accountability and direct their resources accordingly.
Increasingly, a complex digital ecosystem consisting of technologies such as web-delivered services, mobile applications, social media, machine-to-machine (M2M) and many others move centre stage creating opportunities for innovators,
yet challenging laggards.
Leading our economy and our country successfully through this change requires wisdom, courage and conviction.
This whitepaper outlines the expected rate of growth in the Australian digital economy and highlights the choices incumbent corporations face as a result.
Telstra itself is such an incumbent
corporate leader and has started its own digital transformation to ensure its future success. Through its core business in mobility, networks and cloud computing, Telstra is also a provider of infrastructure enablers to the digital economy.
Deloitte advises and implements
digital solutions for businesses seeking
to win in their transformation through
digital solutions.
Driven by the need to focus on new products and services, while countering increased competition from Internet players, operators are looking to ensure their IT systems are in sync with the need of the hour. Key factors driving this change include a renewed push from telcos to cut down on their time-to-market while cutting down on their costs. Telcos will have to bear in mind that a successful IT transformation is the result of the coming together of a variety of elements from the business and IT side of operations. In doing so, the first step is to identify and understand the building blocks of a business transformation. Thereon, a strong understanding of the key success factors of a transformation program completes the early steps towards creating a large-scale successful IT transformation.
Top 8 digital transformation trends shaping 2021run_frictionless
In a world that’s increasingly dependent on digital, IT’s role is more critical than ever. To meet rising demands, organizations are accelerating their digital transformation. This report identifies the top 8 technology trends that will face CIOs, IT leaders, and organizations in their digital transformation journey in 2021.
https://runfrictionless.com/b2b-white-paper-service/
Powered by AI: Communications and Marketing in the Algorithm AgeMSL
MSL partnered with research firm Toluna to survey 1,846 marketing and communications leaders from Brazil, China, France, Germany, India, Italy, Poland, UK and US. We partnered with our colleagues at sister agency Publicis.Sapient who are experts in counselling companies and brands on the AI revolution.
Explore the trends that will shape the state of retail tech in 2021 and what could be coming next. Take a deep dive into global retail tech investment trends, top initiatives, and more.
n the new digital economy, we are in the midst of a third industrial revolution comparable in scale and impact to the introduction of electrification. Digital technology has the potential to improve corporate performance and reach radically, leading to demonstrably better financial performance. However, while the potential of digital is clear, how to practically deliver on a digital vision is less so. In this third Digital Transformation Review, we aim to help business leaders understand more about the managerial and change challenge that they are facing. We look at how an organization defines its digital vision, how to drive change through effective governance and a people strategy, and how to seize the opportunity offered by big data.
We also offer a fresh perspective from pioneers across the globe, looking at an Indian organization’s approach to innovation in healthcare. One company that has defined an ambitious digital vision is Pfizer. We interview Kristin Peck, executive VP of worldwide business development and innovation, and John Young, president and general manager of the primary care business unit, who share the opportunities they see in the digital space as well as their journey in transforming their organization to create more value for their customers.
Ctrl-alt-del: Rebooting the Business Model for the Digital AgeCapgemini
Our research with the MIT Sloan Management Review reveals that only 16% of organizations are leveraging digital technologies to develop new business models. Most organizations follow traditional approaches to innovation that focus on new products and services, rather than on business models. However, research suggests that the returns from traditional approaches have been diminishing with time. As Serguei Netessine, Professor at INSEAD Singapore says, “Pharmaceutical companies spend as much as 30% of their revenues on R&D, trying to develop new products or technologies. But the return from this enormous expenditure has been very elusive and it is a common problem across industries.” Business model reinvention can be as good a route as technology, product or service innovations. This research highlight five different approaches that organizations can adopt to reinvent their business model with digital technologies.
To some extent, Australia is already
well positioned to be a driving force of the digital revolution. Our infrastructure is well developed, consumers and businesses are rapidly embracing digital services and we have talented people who can innovate
and execute.
To fulfil Australia’s potential to take a leadership position in an increasingly
global and digital economy, however, Australian corporate leaders must accept this accountability and direct their resources accordingly.
Increasingly, a complex digital ecosystem consisting of technologies such as web-delivered services, mobile applications, social media, machine-to-machine (M2M) and many others move centre stage creating opportunities for innovators,
yet challenging laggards.
Leading our economy and our country successfully through this change requires wisdom, courage and conviction.
This whitepaper outlines the expected rate of growth in the Australian digital economy and highlights the choices incumbent corporations face as a result.
Telstra itself is such an incumbent
corporate leader and has started its own digital transformation to ensure its future success. Through its core business in mobility, networks and cloud computing, Telstra is also a provider of infrastructure enablers to the digital economy.
Deloitte advises and implements
digital solutions for businesses seeking
to win in their transformation through
digital solutions.
Driven by the need to focus on new products and services, while countering increased competition from Internet players, operators are looking to ensure their IT systems are in sync with the need of the hour. Key factors driving this change include a renewed push from telcos to cut down on their time-to-market while cutting down on their costs. Telcos will have to bear in mind that a successful IT transformation is the result of the coming together of a variety of elements from the business and IT side of operations. In doing so, the first step is to identify and understand the building blocks of a business transformation. Thereon, a strong understanding of the key success factors of a transformation program completes the early steps towards creating a large-scale successful IT transformation.
Top 8 digital transformation trends shaping 2021run_frictionless
In a world that’s increasingly dependent on digital, IT’s role is more critical than ever. To meet rising demands, organizations are accelerating their digital transformation. This report identifies the top 8 technology trends that will face CIOs, IT leaders, and organizations in their digital transformation journey in 2021.
https://runfrictionless.com/b2b-white-paper-service/
Powered by AI: Communications and Marketing in the Algorithm AgeMSL
MSL partnered with research firm Toluna to survey 1,846 marketing and communications leaders from Brazil, China, France, Germany, India, Italy, Poland, UK and US. We partnered with our colleagues at sister agency Publicis.Sapient who are experts in counselling companies and brands on the AI revolution.
Explore the trends that will shape the state of retail tech in 2021 and what could be coming next. Take a deep dive into global retail tech investment trends, top initiatives, and more.
n the new digital economy, we are in the midst of a third industrial revolution comparable in scale and impact to the introduction of electrification. Digital technology has the potential to improve corporate performance and reach radically, leading to demonstrably better financial performance. However, while the potential of digital is clear, how to practically deliver on a digital vision is less so. In this third Digital Transformation Review, we aim to help business leaders understand more about the managerial and change challenge that they are facing. We look at how an organization defines its digital vision, how to drive change through effective governance and a people strategy, and how to seize the opportunity offered by big data.
We also offer a fresh perspective from pioneers across the globe, looking at an Indian organization’s approach to innovation in healthcare. One company that has defined an ambitious digital vision is Pfizer. We interview Kristin Peck, executive VP of worldwide business development and innovation, and John Young, president and general manager of the primary care business unit, who share the opportunities they see in the digital space as well as their journey in transforming their organization to create more value for their customers.
Ctrl-alt-del: Rebooting the Business Model for the Digital AgeCapgemini
Our research with the MIT Sloan Management Review reveals that only 16% of organizations are leveraging digital technologies to develop new business models. Most organizations follow traditional approaches to innovation that focus on new products and services, rather than on business models. However, research suggests that the returns from traditional approaches have been diminishing with time. As Serguei Netessine, Professor at INSEAD Singapore says, “Pharmaceutical companies spend as much as 30% of their revenues on R&D, trying to develop new products or technologies. But the return from this enormous expenditure has been very elusive and it is a common problem across industries.” Business model reinvention can be as good a route as technology, product or service innovations. This research highlight five different approaches that organizations can adopt to reinvent their business model with digital technologies.
Volvo Cars Corporation: Shifting from a B2B to a “B2B+B2C” Business ModelCapgemini
Volvo is undertaking a deep transformation in its business model leveraging four digital technologies: mobility, social media, analytics and smart embedded devices. The intent is to develop a more direct relationship with the end-customer without disrupting the relationship dealers have with their customers.
Fjord Trends 2020: Emerging Trends in Business | Accentureaccenture
Accenture's Fjord Trends 2020 provides insight on business trends impacting business, tech & design to help brands thrive in a changing world. Read more.
Apps for the Connected World: Supercharge Customer Data with Code HalosCognizant
By making meaning from the data that swirls around every digital interaction, companies can gain unprecedented insight into what customer and prospects want and value, essentially what makes them "tick."
The ongoing digital revolution and the rise of the commercial Internet have empowered customers to engage at their convenience with companies across multiple channels. Likewise, contact centers have become multichannel, self-enabling engagement hubs spanning the customer lifecycle – from marketing, to sales, and service. Enterprises that adopt this model will emerge as masters of the customer experience (CX) – driven by three megatrends: systems convergence, intelligent self-service technologies, and zero-UI design thinking.
This edition of Cognizanti gets real personal by highlighting digital transformation stories penned by senior business leaders representing Deutsche Telekom, UBS, Levi Strauss & Co. and Anthem Inc.
Turning AI into Concrete Value: The Successful Implementers' ToolkitCapgemini
A Capgemini study of nearly 1,000 organizations implementing Artificial Intelligence highlights the growth opportunity of AI and counters fears that AI will cause massive job losses in the short term.
The Digital Enterprise Vol 5 - A Framework for TransformationStuart Lamb
We outline the many aspects of digital transformation and a roadmap for getting there. This issue of Perspectives exudes the enthusiasm and capabilities that TCS has in
supporting the transformation ahead.
In a world of digital disruption, how ready are Swiss companies to face the digital challenge? Accenture assessed the digital maturity of the largest Swiss companies and industries and offers insights into how to seize the digital opportunity.
It is the age of the digital customer. And digital customer experience is something that most companies have on top of their agenda. It is not hard to see why. In a survey, 70% of respondents said that good service had a considerable influence on their loyalty and 69% would recommend the company to others. The reverse is also true. Poor customer experience drives customers away. Research shows that nearly 89% of customers walk away from a company after a single poor customer experience. And this can have a significant impact. Businesses are estimated to lose as much as 20% of revenue from poor customer experiences. And this is precisely the reason we chose to focus the sixth edition of our Digital Transformation Review on Customer Experience. How can organizations create compelling digital customer experiences that work? We posed this very question to a diverse panel from around the world. Our panel for this edition includes industry leaders, academics, startup founders, platform vendors and technology gurus. They come from all over the world, including the home of innovation in the digital age — Silicon Valley
It Takes an Ecosystem: How Technology Companies Deliver Exceptional ExperiencesCognizant
Experience is evolving into a strategy that reaches across technology companies. We offer guidance on the rise of experience and its role in business modernization, with details on how orgnizations can build the ecosystem to support it.
Telstra: Securing a Bright Digital Future for One of Australia’s Most Iconic ...Capgemini
We explore Telstra’s 5 year Digital transformation journey which started in 2011 where 20% of their customer transactions were digital compared to 56% in H1 2016. Telstra’s broad focus on being a more digital rather than physical company aligned with massive investment in IT systems together with their long term organic transformation route is also explored giving a clear indication of strategic imperatives to achieve successful digital transformation.
Through interviewing Monty Hamilton, Director of Digital Operations, we look at some of Telstra’s key achievements including their launch of a crowd-sourced customer support model, startup accelerator and their Digital First Program to name a few.
2015-16 Global Chief Procurement Officer Survey - CPOCapgemini
Capgemini Consulting’s sixth Chief Procurement Officer (CPO) Survey examines Procurement Trends, Compliance Management, Advanced Analytics in Procurement, and the Total Supplier Experience. Since our last CPO Survey, much has changed. During the darkest economic hours, Procurement was called upon in many troubled organizations to stem costs in new and creative ways. For many Procurement executives, there was no longer the need to sell the value of its standard services (cutting costs). Instead, Procurement was being called upon as a partner to drive cost out across the organization, thus elevating Procurement executives into a highly visible role in the organization.
Realising Digital’s Full Potential in the Value ChainCognizant
When we spoke with executives across Europe who lead digitising efforts, they described a diverse range of deployments, but digital can, and must, deliver far more than it has so far. In this ebook, we explore how businesses can explore digital's full potential across their value chain.
Leaders spend billions on digital transformation. How to keep up?N-iX
Digital disruption is like a giant white shark hunting businesses in the deep waters of the global economy. Industry leaders respond with digital transformation initiatives and we can learn a lot from their examples..
Volvo Cars Corporation: Shifting from a B2B to a “B2B+B2C” Business ModelCapgemini
Volvo is undertaking a deep transformation in its business model leveraging four digital technologies: mobility, social media, analytics and smart embedded devices. The intent is to develop a more direct relationship with the end-customer without disrupting the relationship dealers have with their customers.
Fjord Trends 2020: Emerging Trends in Business | Accentureaccenture
Accenture's Fjord Trends 2020 provides insight on business trends impacting business, tech & design to help brands thrive in a changing world. Read more.
Apps for the Connected World: Supercharge Customer Data with Code HalosCognizant
By making meaning from the data that swirls around every digital interaction, companies can gain unprecedented insight into what customer and prospects want and value, essentially what makes them "tick."
The ongoing digital revolution and the rise of the commercial Internet have empowered customers to engage at their convenience with companies across multiple channels. Likewise, contact centers have become multichannel, self-enabling engagement hubs spanning the customer lifecycle – from marketing, to sales, and service. Enterprises that adopt this model will emerge as masters of the customer experience (CX) – driven by three megatrends: systems convergence, intelligent self-service technologies, and zero-UI design thinking.
This edition of Cognizanti gets real personal by highlighting digital transformation stories penned by senior business leaders representing Deutsche Telekom, UBS, Levi Strauss & Co. and Anthem Inc.
Turning AI into Concrete Value: The Successful Implementers' ToolkitCapgemini
A Capgemini study of nearly 1,000 organizations implementing Artificial Intelligence highlights the growth opportunity of AI and counters fears that AI will cause massive job losses in the short term.
The Digital Enterprise Vol 5 - A Framework for TransformationStuart Lamb
We outline the many aspects of digital transformation and a roadmap for getting there. This issue of Perspectives exudes the enthusiasm and capabilities that TCS has in
supporting the transformation ahead.
In a world of digital disruption, how ready are Swiss companies to face the digital challenge? Accenture assessed the digital maturity of the largest Swiss companies and industries and offers insights into how to seize the digital opportunity.
It is the age of the digital customer. And digital customer experience is something that most companies have on top of their agenda. It is not hard to see why. In a survey, 70% of respondents said that good service had a considerable influence on their loyalty and 69% would recommend the company to others. The reverse is also true. Poor customer experience drives customers away. Research shows that nearly 89% of customers walk away from a company after a single poor customer experience. And this can have a significant impact. Businesses are estimated to lose as much as 20% of revenue from poor customer experiences. And this is precisely the reason we chose to focus the sixth edition of our Digital Transformation Review on Customer Experience. How can organizations create compelling digital customer experiences that work? We posed this very question to a diverse panel from around the world. Our panel for this edition includes industry leaders, academics, startup founders, platform vendors and technology gurus. They come from all over the world, including the home of innovation in the digital age — Silicon Valley
It Takes an Ecosystem: How Technology Companies Deliver Exceptional ExperiencesCognizant
Experience is evolving into a strategy that reaches across technology companies. We offer guidance on the rise of experience and its role in business modernization, with details on how orgnizations can build the ecosystem to support it.
Telstra: Securing a Bright Digital Future for One of Australia’s Most Iconic ...Capgemini
We explore Telstra’s 5 year Digital transformation journey which started in 2011 where 20% of their customer transactions were digital compared to 56% in H1 2016. Telstra’s broad focus on being a more digital rather than physical company aligned with massive investment in IT systems together with their long term organic transformation route is also explored giving a clear indication of strategic imperatives to achieve successful digital transformation.
Through interviewing Monty Hamilton, Director of Digital Operations, we look at some of Telstra’s key achievements including their launch of a crowd-sourced customer support model, startup accelerator and their Digital First Program to name a few.
2015-16 Global Chief Procurement Officer Survey - CPOCapgemini
Capgemini Consulting’s sixth Chief Procurement Officer (CPO) Survey examines Procurement Trends, Compliance Management, Advanced Analytics in Procurement, and the Total Supplier Experience. Since our last CPO Survey, much has changed. During the darkest economic hours, Procurement was called upon in many troubled organizations to stem costs in new and creative ways. For many Procurement executives, there was no longer the need to sell the value of its standard services (cutting costs). Instead, Procurement was being called upon as a partner to drive cost out across the organization, thus elevating Procurement executives into a highly visible role in the organization.
Realising Digital’s Full Potential in the Value ChainCognizant
When we spoke with executives across Europe who lead digitising efforts, they described a diverse range of deployments, but digital can, and must, deliver far more than it has so far. In this ebook, we explore how businesses can explore digital's full potential across their value chain.
Leaders spend billions on digital transformation. How to keep up?N-iX
Digital disruption is like a giant white shark hunting businesses in the deep waters of the global economy. Industry leaders respond with digital transformation initiatives and we can learn a lot from their examples..
How can we enable a more efficient and streamlined operational environment that enhances our employee experience? What needs to happen in order for us to succeed in our vision to create the best intelligent travel ecosystem? What role does AI, data and emerging technologies play across our organization? Learn how Finnair, a 95 year old airline, has been navigating towards a future proof working environment.
World Automotive Conference 2019 - BrochureErsin KARA
Welcome to the 6th Annual World Automotive Conference in Istanbul!
We would like to thank you all for your growing interest and continued support for making the event what it is today. Special thanks to our international and local speakers for sharing their expertise. We hope you find today useful to your business, that you discuss mutual experiences and new knowledge, and meet with potential future business partners…
Startup Stage - Transportation - Presentation by Mehmet Golhan, CEO of Lojika at the Axel Springer NOAH Conference Berlin 2016, Tempodrom on the 9th of June 2016.
https://automotivetechsummit.com/
We are proud to introduce the frst Automotive Tech Summit in Poland, which will take place on 21st May 2019. ATS 2019 will bring together strategic decision makers from the region’s leading vehicle manufacturers, suppliers and solution providers. Focusing on the current Manufacturing and Supply Chain Solutions, as well as the impact of Electro-Mobility and Autonomous Technology Innovations, this event will ensure your business has the tools and knowledge to stay ahead of the game!
Transportation organizations must reinvent their rail and transit companies to capture these 4 opportunities that will characterize the post-digital future. Read more.
Mobile World Congress is the world’s greatest mobile event where the industry gathers to experience new ideas and discuss future opportunities.
In our hall in Barcelona, customers and visitors had the opportunity to learn how we enable change and change-makers in the Networked Society, and how our latest technologies and services unlock new business opportunities.
This presentation gives you a taste from what we saw and heard during Mobile World Congress 2015, which was held in Barcelona, March 2-5.
A fully immersed and information packed trip through the world of payments, exploring the new EU regulations and directives that must be adhered to. By stripping back new products appearing in the market to their bare bones and understanding the legal implications of how they work, attendees will learn how the industry fits together and who all the players are. In addition, participants will gain a peek behind the scenes at what is new and what is hot in payments.
This masterclass will provide delegates with an invaluable insight into the potential of mobile wallets, crypto currencies, and new acquiring models, assessing what each will mean for the industry.
Hosted by: Mr Robert Courtneidge, Global Head of Cards and Payments, Locke Lord LLP
Why you should attend:
• This masterclass will give you unparalleled knowledge of new competitive players and products in the market
• Gain an in-depth understanding on the latest regulations and where they are going
• Assess the potential of the latest innovations, from virtual cards to new acquiring models as well as the regulated world of fiat currencies into the un-/less-regulated world of cryptocurrencies and Blockchain
• Join us and take a look at products through the microscope and see how they really work, whilst evaluating the potential benefits for the industry
For more information and to register, please visit www.smi-online.co.uk/2016futurepayments.asp
Book by 29th April to save £100
Book by 27th May to save £50
SMi Group’s inaugural Mortar Systems Technology conference will bring together opinion leaders from across the world to discuss how to optimise Mortar Systems in order to create Land Force Superiority.
Join SMi on the 29th and 30th June 2016 in London and examining key issues facing mortar systems teams today. Attendees will get the unique opportunity to discuss best practices in the training mortar teams and commanders. Secure your place today and hear from a diverse range of speakers from across the world that have expertise in mortar systems.
BENEFITS OF ATTENDING:
• Hear from Military and Engineering experts about the latest advances in the mortar field
• Discuss effectively implementing training drills to optimise preparation for the field
• Network with key decision makers in the mortar domain to establish best practices for mortar development
• Explore critical topics such as the digitisation mortar systems to discuss current trends and cutting edge technologies
UNRIVALLED SPEAKER LINE-UP:
• Chairman: Lieutenant Colonel Adam Clarke, Commanding Officer, Specialist Weapons School, Warminster, British Army
• Lieutenant Colonel Robert Dunn, Director of Land Requirements, DLR 2 – Artillery, Air Defence, ISTAR & UAV, FOO-FAC Modernization, Canadian Army
• Major Nicholas French, Officer Commanding, B Company, 2 PARA, British Army
• Major Ben Jones, SO3 Mortar Division, Specialist Weapons School, Warminster, British Army
• Major Tony Dixon, OC Strike Coy, 1st Battalion, The Royal Irish Regiment, British Armed Forces
• Major Michael Johnsson, Head of Guns and Mortars Branch, Danish Army Combat and Fire Support Centre, Danish Army
• Mr Jan Roman, Branch Director, Institute of Armament and Ammunition, Military Technical Institute, Czech Republic
• Mr Václav Hejtmánek, Commercial Manager, Military Technical Institute, Czech Republic
• Christophe Soleil, Director of Research and Development, Mecar SA
Military, Government and Public Sector Rates available. For more information and to register, please visit www.mortarsystems.com/slideshare
Media Enquiries:
Interested in promoting your service to this market? Contact Ina Luft on +44 20 7827 6732 or email if you want to become a Media Partner in 2016.
Eastern Europe’s Most Focused Armoured Vehicles Meeting
17th - 18th May 2016, Prague, Czech Republic
www.futurearmouredvehicles.com/linkedin
Due to the huge success of our inaugural Future Armoured Vehicles Eastern Europe conference in Prague, June 2015, we are delighted to announce the dates of our 2016 event. The conference will once again be in Prague and will take place on the 6th and 7th of June.
The participants of Future Armoured Vehicles Eastern Europe 2016 will cover the whole value chain of the armoured vehicle equipment market. The speakers and invited participants will be carefully selected to bring together those with active requirements for armoured vehicles and will ensure that as well as military leaders, the OEMS and prime contractors participate. We will also make sure that the very latest technology innovators will be present to share their ground breaking equipment with a captive audience all looking to advance their combat vehicle programmes.
Benefits of Attending:
• Launch new products or services at AVTAF and give your company the opportunity to
• Educate the market on your company’s capability and make the business case for how they can solve your potential customers challenges and requirements
• Build your brand so your solutions are front of mind when your prospects are putting potential solution providers on their short list
• Meet and network with active buyers while there is still a chance to influence their purchase decision
• Generate new leads through meeting new prospects from a variety of new countries and programmes
• Learn how to do business in Eastern Europe from procurement and high level military decision makers
REGISTER BY 29 FEBRUARY AND SAVE £400!
REGISTER BY 31 MARCH AND SAVE £200!
For more information and to register, please visit www.futurearmouredvehicles.com/linkedin
Enhancing SatCom Capabilities For Effective Military Communications Across Asia-Pacific
26th May to 27th May 2016, Singapore
www.milsatcomasia.com/linkedin
SMi Group are delighted to announce the 6th annual MilSatCom Asia-Pacific, which convenes in Singapore on 26th-27th May 2016. This year's conference will provide national updates on space and MilSatCom programmes and how the development of these programmes is satisfying current critical regional requirements.
Space is becoming more apart of modern and political warfare and the current climate is rapidly evolving in Asia-Pacific. Japan have recently changed their overall defence policy and space will be a key component for national security and the likes of Malaysia and India are developing their national space programmes. In this backdrop, MilSatCom Asia-Pacific will prove to be a critical conference that will allow for greater regional collaboration to both combat external threats but also enhance disaster response with effective use of regional space assets.
Benefits of Attending:
• Meet and network with the Singapore Armed Forces
• Hear the latest developments in national MilSatCom and space programmes
• Learn how the US Armed Forces are optimising space assets in disaster response and ensuring a strategic advantage
• Discuss current allied partnerships and how these can be developed to maximise common goals and initiatives
REGISTER BY 29 FEBRUARY AND SAVE $800!
REGISTER BY 31 MARCH AND SAVE $400!
For more information and to register, please visit www.milsatcomasia.com/linkedin
Defence Logistics Eastern Europe 2016 will bring together the highest ranking commanders of logistics and support commands from across the Eastern European region.
As the nations in the area begin the process of modernizing their logistics forces to meet new operational demands while at the same time going through extensive budget reforms, there is a recognized need to meet and discuss the most relevant issues, as such the Czech MoD is hosting this forum.
The 2016 speaker line-up features:
• Brigadier General Jaromir Zuna, Director Support Division, Armed Forces of the Czech Republic
• Brigadier General Imre Pogacsas, Head of Logistics Directorate, Hungarian Defence Forces
• Brigadier General Dariusz Lukowski, Head of J4 Logistics Department, Polish Armed Forces
• Brigadier Simon Hutchings, Commander 104 Logistics Support Brigade, British Army
• Brigadier General Ivica Olujic, Chief of J4, Croatian General Staff, Croatian Armed Forces
• Brigadier General Arild Dregelid, Head of the LOS Programme, Norwegian Armed Forces
• Brigadier General Diogini Maria Loria, Head of Logistics, EU Military Staff
• Brigadier General Herman Ruys, Deputy Chief of Staff Support and Enabling, EUROCORPS
• Commodore Marcel Hallé, ACOS J4, NATO SHAPE
• Colonel Jan Husak, Director, Multinational Logistics Coordination Centre
• Colonel Dr. Pavel Foltin, Director of Logistics Department – Faculty of Military Leadership, University of Defence, Armed Forces of the Czech Republic
• Colonel Zoltan Bubenik, Surgeon General/Director of the Medical Agency, Armed Forces of the Czech Republic
• Colonel Sylvain Turbide, Deputy Military Representative of Canada to NATO, Canadian Forces
• Jiri Hynek, President, Defence and Security Industry Association of the Czech Republic (DSIA)
Hosted by Colonel Zoltan Bubenik from Armed Forces of the Czech Republic
Visit www.defence-logistics.eu for further details or contact the team on +44 (0) 20 7827 6000 or email: events@smi-online.co.uk
Cyber Resilience: A New Perspective on SecurityIna Luft
Developing advanced cyber security strategies for the creation of a layered cyber defence, Cyber Resilience: A New Perspective on Security shall explore the establishment of a comprehensive defence from contemporary cyber threats to critical national infrastructure
As well as the strategies and architectures necessary for the establishment of this protection, the master class will explore optimal protocol for organizations of all sizes to take the necessary steps to prepare for the worst-case scenarios. Specifically, the ability to recover quickly in the event of a cyber-attack on their network and deal with the fall out of such an attack.
WHY YOU SHOULD ATTEND:
• Understand the contemporary threats to critical national infrastructure, the approaches of attackers and their intentions
• Master cyber security strategies and architectures for a thorough 1st line of defence
• from cyber threats, in doing so, build a more cyber resilient enterprise
• Prepare for the event in which your organisation’s cyber security is breached, effectively respond and recover by minimizing its impact and restore the functions of your people, processes and systems as soon as possible
EARLY BIRD DISCOUNT: Book by 29th January to save £100 – Book by 29th February to save £50
For more information and to register, please visit www.smi-online.co.uk/2016cyberresilience.asp or contact events@smi-online.co.uk.
SETAF: Soldier Equipment and Technology Advancement Forum Ina Luft
After the successful inaugural this April, SETAF 2016 shall seek to bring together soldier modernisation program managers, technical leaders from industry, leading researchers and end users.
Taking place 14 - 15 March in London we invite you to proactively advance and develop optimum approaches to dismounted soldier capability.
What is so unique about this event? With its interactive format, we maintain our original belief in “NO ATTENDEES ONLY PARTICIPANTS”. Unlike other events, SETAF is designed around a combination of panel discussions and focused discussion groups, run by co-chairs who are experts in their respective subject matter.
With no PowerPoint presentations or keynotes, SETAF will dedicate the precious time of participants to networking and interactive discussions, making it a complementary part of the soldier modernisation communities’ annual training and development programme.
SMi's 3rd annual conference on Gas to Liquids Americas will provide a platform of discourse for the industry to consolidate the current state of Gas to Liquids within the wider midstream agenda.
Returning to Houston in March 9 - 10, Gas to Liquids Americas 2016 will help you understand the commercial, economic and financial considerations associated with GTL technology and projects.
What will you gain? Attendees will benefit from key insights into short and long term trends in commodity prices. The panel of expert speakers will help you understand the drivers behind GTL demand and update your knowledge on the latest technologies and advancements in the field.
7th annual Joint Forces Simulation & Training conferenceIna Luft
Join us and be part of a major networking experience where you will hear presentations, cases studies and panel discussions from international military services from UK, Europe and USA, focusing on the latest developments and technological advances in the quest for a more unified military unit.
Masterclass: Technological Impact on Operations for C4ISR Ina Luft
Overview:
• Have a deeper understanding of the operational principles of modern C4ISR systems and the impact of new technologies.
• Have a wider perspective on the complex C4ISR linkages between technology, people, process, tools, business benefit and balance of investment decisions.
• Better appreciate the impact of modern unmanned systems on the C4ISR mission
• Be able to better articulate how new technologies impact C4ISR sytem design and operational employment.
• Be able to better execute your responsibilities within the wider C4ISR arena.
Why Attend:
This course on C4ISR should appeal to a variety of audiences including but not limited to senior executives and military commanders, military staff officers, government acquisition staff, industry marketing personnel, development engineers from government and industry, and diplomatic and political staff. The technical depth of the course will be adjusted to the backgrounds of the audience. For an audience consisting of technical staff, quantitative aspects of the subjects can be explored, while for a more general audience quantitative aspects will be downplayed.
This year, SMi’s 15th annual UAS Conference shall aim to explore the most highly relevant and niche developments within the field of UAS’s and UAV’s in relation to the Military. The conference shall provide a platform for the industry to discuss the legislative, physical and technological challenges in implementing UAV’s and will assess the advancements in the commercial sector and how they can be applied to optimize Military operations.
Through a series of exciting case studies, presentations and panel discussions this premier event will allow unrivalled networking allowing for a gathering of industry’s infrastructure developers, investors, financiers & government agencies as they discuss and debate latest developments in the Benelux region.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Connector Corner: Automate dynamic content and events by pushing a button
Rail Revenue World Congress 2016
1. 14-15 November 2016
Grand Hotel Krasnapolsky
Amsterdam, The Netherlands
6th
annual
Created byPart of
www.terrapinn.com/RailRevenue
Co-located with
REVENUE AND
SERVICE INNOVATION
FOR THE WORLD’S
RAILWAYS
Platinum Sponsor
2. Rail Revenue World Congress brings together experts implementing the most innovative
projects, new revenue strategies and business plans that are helping to grow revenue
and increase customer engagement. No matter where your interest lies, we have
content, networking and new partners for you to meet.
By bringing four events together under one roof, you get to choose the sessions most
relevant for you to help your business grow revenues and implement new technologies
and strategies to bring real innovation to your organisation.
Remember to book early for the best rates www.terrapinn.com/RailRevenue
Managing Revenue and access new
markets in a rapidly evolving travel
industry
The latest E-ticketing innovations and
creating partnerships with other travel
providers
Digital Transformation: How Big Data
and IoT are impacting the future of Rail
Improving interaction with customers,
providing excellent on-board
experiences and offering a broader
range of services to facilitate end to
end journeys
3. DMITRY GORBATOV
DIRECTOR OF REVENUE
MANAGEMENT AND LOYALTY,
RUSSIAN RAILWAYS
“THIS WAS ONE OF THE MOST EXCITING CONFERENCES
I HAVE ATTENDED. THE PLENARIES WERE EXCEPTIONAL,
THE PRESENTATIONS WERE RICH AND THE QUALITY OF
THE PRESENTERS WAS EXTRAORDINARY HIGH.”
4. YOUR EVENT, YOUR WAY
KEYNOTES EXHIBITION
ROUND TABLE
DISCUSSIONS
NETWORKING
EXPERT PANELS
ONE TO ONE
MEETINGS
Big Picture and vision
Choose which sessions
are relevant to you
Develop your business
relationships
Controversial issues
and debate
New strategies and
ideas for your network
Remember to book early for the best rates www.terrapinn.com/RailRevenue
4 EVENTS IN 1
With four co-located events covering Revenue, Ticketing, IT and Customer you
can pick and choose where you want to spend your time to hear the case studies,
strategies and news most relevant to you and your business.
5. INSPIRING SPEAKERS
Barbara Juillet
Head of Revenue
Management
SNCF
Pascal Lannoo
Head of Digital
Customer Experience
Voyages-SNCF
Andreas
Willich
Head of Passenger
Transport
BLS (Confirmed)
Dato’ Zohari
Sulaiman
CEO Prasarana Rail
and Infrastructure
Project, Malaysia
Prasarana
Hendrik
Dueringe
Head of National
Yield Management
Deutsche Bahn
Fanney Mathey
Head of Revenue and
Pricing
Lyria
Andreas
Kronawitter
Head of IT-Strategy,
Innovation and
Architecture
BLS
Sherisse
Shelton-Smith
Distribution Systems
Manager
Govia Thamslink
Railway
Denis Grenier
VP Business
Development
APC Marketing
Thomas
Kraemer
Business Development
Manager
iQuest
Markus Basler
Deputy Director Digital
Transformation
SBB
Danny
Gonzalez
Sales and Marketing
Director
Virgin Trains East
Coast
River Taimoor-
Baig,
Co-Founder
Hacktrain
Alessandra
Berto
Innovation Program
Manager, IT
Shift2Rail
Yves
Desjardins-
Siciliano
CEO
VIA Rail Canada
Johan Soor
CEO
MTR Express
Pablo Vazquez
Vega
President
Renfe
Jeannine
Pilloud
Head of Passenger
Traffic
SBB
Danilo
Gismondi
CIO
Trenitalia
Bart Quinton-
Smith
Industry Manager –
Travel
Google
Rozenn
Belliard
Finance and
Commercial Director
iDTGV
Ryan Gaus
Director of Sales and
Business Development
Comply365
Raj Verma
CEO
Opinsta
Fabrizio Bona
CCO
NTV
Andrew Camp
Commercial Director
Abellio Greater
Anglia
Mohamed
Bhanji
Special Advisor to Chief
Commercial Officer
VIA Rail Canada
Lenetta
McCampbell
Senior Director,
Passenger Experience
Amtrak
Frederic Miel
Director
IZY
Nigel
Richardson
Distribution Systems
Manager
Eurostar
Prashanth
Kuchibhotla
Director Transport
Strategy and Business
Development
Expedia
Jenny Gejke
Head of Sales
Channels
SJ
Guy Levin
Head of Policy
Research, EMEA
Uber
Mark Kramer
Senior Manager,
Customer Relations &
Interaction
KLM
Kuldeep
Gharatya
HeadofTechnicalStrategy,
SystemPerformanceand
Innovation
LondonUnderground
Sofia Edholm
Head of Customer
Intelligence and Loyalty
SJ
Ingo Winkler
Europe Rail Segment
Leader
IBM
Justin Stenner
Head of Technology,
Heathrow Express
Bjørn Wahlsten
Managing Director
Rejsekort
Birgit Wirth
Head of Touch&Travel
and Projects
Deutsche Bahn
Jørgen
Villadsen
Head of Revenue
Management
DSB
Sami Sahala
Project Manager
Forum Helsinki
Fulvio D’Aloia
Cascone
Travel & Transportation
Business Solution
Leader, Associate
Partner
IBM
Maria Hofberg
Director Revenue
Management and
Pricing
SJ
Emil Eike
Commercial Director
Flytoget Oslo
Pierpaolo
Marabitti
Trenitalia Lead Account
Director
IBM
Thomas
Drexler
Global Head of Rail and
Ground Transportation
Amadeus
Keith Dierkx
Global Industry Leader
for Rail and Director
of the Global Rail
Innovation Center
IBM
Simone Lini
CEO & Co-Founder
Waynaut
Foutoun Hajjar
Head of Bahrain Office
Al Tamimi
Remember to book early for the best rates www.terrapinn.com/RailRevenue
6. Hear exclusively from Yves Desjardins-Siciliano who will discuss
VIA Rail’s plans for the future of travel in Canada and their focus
on developing innovative and sustainable infrastructures to provide
travellers with a seamless experience.
YVES DESJARDINS
SICILIANO
CEO
VIA Rail Canada
7. Monday 14th
NovemberCONFERENCE DAY 1 1
Registration08:00
Chair’s opening remarks09:00
KEYNOTE SESSION: RETHINKING RAIL – DISRUPTION AND DIGITAL DISTRIBUTION
KEYNOTE INTERVIEWS WITH NICOLAS OWEN, JOURNALIST & RAIL ENTHUSIAST, BBC
Following their interviews, our keynote speakers will join a panel discussion, where they will debate some of the biggest
challenges facing global rail operators. Key issues they will address include:
• What are we doing to adapt to the changing needs and expectations of passengers?
• How can you utilise on board Wi-Fi to create a new revenue stream?
• What will the next generation of rail travel experience look like?
• Is intermodality an important innovation in rail to provide a seamless travel experience for customers?
Yves Desjardins-Siciliano, President and CEO, VIA Rail Canada
Pablo Vazquez Vega, President, Renfe
09:45
10:30 Speed Networking
A fun, exciting and effective way to make a lot of initial connections (in a very different environment from the standard business
network meetings).
Technology and Strategy Round Tables - With rising passenger expectations and rapidly-changing technology, how can we as
an industry evolve to meet these challenges? Our roundtables are hosted by senior level topic specialists. Participants are asked to
introduce themselves to the table, and then as a group, they brainstorm and produce their suggestions on what technology would work
best for them. After 45 minutes, there is one rotation, so participants can join two tables during the session.
11:30
Yves Desjardins-Siciliano, President and CEO, VIA Rail Canada
Nicolas sits down with Yves Desjardins-Siciliano to discuss VIA Rail’s plans for the future of
travel in Canada and their focus on developing innovative and sustainable infrastructures to
provide travellers with a seamless experience
09:05
Thinking beyond the rails
• How are disruptions and digitalisation in mobility driving shifts in thinking?
• Turning the physical to the digital, from information to insight
• Understand how cognitive computing will enable this transformation
Keith Dierkx, Global Industry Leader for Rail and Director of the Global Rail Innovation Center, IBM
10:00
TABLE 3:
Building Rail in the Middle East (the GCC and
Egypt)
Foutoun Hajjar, Head of Bahrain Office, Al Tamimi
Euan Lloyd, Senior Associate, Al Tamimi
TABLE 2:
What are the challenges and requirements of
seamless multi-modal travelling considering
evolving technology, demands and needs?
Ingo Winkler, Europe Rail Segment Leader, IBM
TABLE 1:
How Deutsche Bahn are embracing BLE beacons
and other technologies to provide innovative
smart ticketing solutions
Birgit Wirth, Head of Touch&Travel and Projects,
DeutscheBahn
TABLE 6:
Which role to play into the digital competitive
landscape to keep control of the value to the
traveller? Using vision, partnership and assets to
face the digital disruptor
Fulvio D’Aloia Cascone. Travel & Transportation
Business Solution Leader, Associate Partner, IBM
TABLE 5:
How can Rail Operators be proactive in their CRM
strategy during disruption and capture new loyal
customers?
Frederic Miel, Director, IZY
TABLE 4:
Online travel is no longer just about flights. How
can Train Operators seize the opportunity in
multimodal travel?
Simone Lini, CEO & Co-Founder, Waynaut
Pablo Vazquez Vega, President, Renfe
Pablo joins us to discuss the digital revolution and how it is impacting the high-speed
passenger rail industry. Hear his thoughts on how Renfe are adapting to position itself to
compete with new entrants after 2022 and how rail can embrace new technologies to offer
more to its customers than ever before.
09:25
8. TABLE 13:
How organizations can implement agile not only
in IT but also in business practices for success in
the digital era?
Marko Javornik, VP/GM Mobility & Travel, Comtrade
Digital Services
TABLE 12:
The value of embracing digital transformation
within your organisation: crafting a truly digital
railway
Ryan Gaus, Director of Sales and Business
Development, Comply365
TABLE 11:
The benefits of increasing the number of price
points to capture more customer segments
Fanny Mathey, Head of Pricing and Revenue
Management, Lyria TGV
TABLE 10:
How Shift2Rail JU is promoting research and
innovation on IT solutions for passenger services
and how will the European rail market benefit?
Alessandra Berto, Innovation Program Manager, IT,
Shift2Rail
TABLE 9:
Exploring technology that supports front-
line employees to deliver amazing Customer
Experience
Raj Verma, CEO, Opinsta
TABLE 8:
What impact Can live booking streams & live
reporting have for Revenue Management?
Nathanaël de Tarade, CCO, Wiremind
TABLE 7:
Using Predicitive Analysis and Digital innovation to
create accurate forecast and intelligent Revenue
Management approach
Maria Hofberg, Head of Revenue Management and
Pricing, SJ
13:00 Networking refreshment break
GLOBAL DISTRIBUTION
How can rail use OTAs to challenge air
travel’s supremacy?
• How operators can make the most of
distribution channels such as OTAs
• Challenges of managing the OTA relationship
• Investing in mobile booking technology to meet
the modern needs of your passengers
Prashanth Kuchibhotla, Director Transport Strategy and
Business Development, Expedia
How to compete with airlines for the
business traveller via GDS
• A look at how Eurostar have sold via GDS to
compete against their airline competitors
• Make booking rail as easy as air for the TMC
market
• Is distribution via GDS on a level playing
field with Airlines essential for reaching the
business traveller and higher yield tickets?
Nigel Richardson, Distribution Systems Manager,
Eurostar
Will Jane find you? A story about
engaging the always connected
traveler
• LIVE DEMO of Rail Commerce Platform:
paperless ticketing, personalisation and
ancillaries
• Put your budget where your passengers are:
changing customer engagement to drive sales
• Digital transformation asks for willingness,
courage and the right platform to support you
Thomas Kraemer, Business Development Manager,
iQuest
14:30
14:50
15:10
Monday 14th
NovemberCONFERENCE DAY 1 2
DOOR TO DOOR SERVICES &
CUSTOMER RELATIONS
SwissPass: How SBB builds a mobility
ecosystem together with over 200 public
transport and car/bike sharing providers
• Vision of a mobility ecosystem
• Bringing together over 200 public transport
and car/bike sharing providers
• Customer value creation and challenges
Jeannine Pilloud, Head of Passenger Traffic, SBB
Helsinki’s ground breaking project:
Providing flexible and connected travel
building a transport ecosystem
• Viewing mobility as a service: what innovative
types of public transport could benefit the
transport system?
• Next generation trip planning: integrating
a range of services to ensure convenient
connected travel
• What can train operators gain from smart
connected transport ecosystem?
Sami Sahala, Project Manager, Forum Helsinki
Whatareairlinesdoingdifferentlytoimprove
customerexperienceanddriveretention?
• Understand Air France KLM’s customer journey
model: Identify weak areas and innovate for
solutions
• Don’t just focus on the journey: Driving
customer value from the dreaming phase to
post-travel reflection
• Using innovation to create a broader strategy:
working with other industries to create inspired
partnerships
Mark Kramer, Director Customer Relations & Interaction,
KLM - Air-France
IOT & DIGITAL THINKING
Digital Transformation in Rail
• Understanding the critical areas that justify
investment to upgrade and improve crucial IT
systems
• Focusing on the financial justification for
investment and the long term benefits
• Future proofing your upgrade and looking at
the newest trends in digital – chatbots, AI and
data
Enhancing tomorrow’s rail experience
through embracing digital
• Voyage-SNCF’s vision for 2020: what will
travel by Rail look like?
• Hear about our newest projects facilitating real
change in digital innovation
• IOT and selling with Robots – what will the
impact on customer experience be?
Pascal Lannoo, Head of Digital Customer Experience,
Voyages-SNCF
Market pressure, mindset, technology
and digital innovation: Hear about
SBB’s Digital Transformation Program
• An overview of the areas the transformation
program isimpacting – a customer’s
perspective
• What are our biggest success stories and how
did we makethis happen?
• Convincing your board that a cultural change
is key tocontinued success in today’s world
– how we use innovativeideas to ignite the
cultural change
Markus Basler, Deputy Director Digital Transformation, SBB
9. Providing infotainment on-board for a
memorable customer experience
• Understand how Infotainments can be created
to provide both entertainment and real time
communication
• Was it worth the investment? What benefits
has this brought to Eurostar so far?
• How have customers reacted and what future
developments are planned?
15:50
Monday 14th
NovemberCONFERENCE DAY 1 3
18:30 Evening Drinks Reception
16:10 Networking refreshment break
LOW COST HIGH SPEED
Moderated by Pieter Dorhout
ON BOARD EXPERIENCE & WIFI
Fighting for fair open-access conditions in the Swedish
rail market
• Challenges of facing an incumbent on uneven grounds
• Building a new railway operator from scratch
• How have MTR Express been received in Sweden and what are the key
things that we do differently?
Johan Soor, CEO, MTR Express
How Amtrak is modernising its customer relationship and
experience
• Understand the goals for Amtrak and how a new era of customer centric
operation is coming to age
• How will Amtrak achieve improved customer experience?
• Focusing on personalised interaction and real time information to create a
modern CRM approach.
Lenetta McCampbell, Senior Director Customer Experience, Amtrak
16:40
Implementing a Revenue Management strategy and system in a
highly competitive multi-modal markt - what have we learned?
• Preparing to implement a revenue management system – what are the
most important aspects for Rail Operators?
• Hear how the implementation was executed and what we learnt
• How big an impact has the system had? Hear the first results post
implementation
Wouter Cassee, Managing Director, Sqills
Developing the Virgin Trains offer to create an amazing
customer experience
• Tailoring an on board entertainment system to today’s customer needs
• How onboard content has helped transform the customer experience
• Hear how customers have responded and was it worth the investment?
Danny Gonzalez, Sales and Marketing Director, Virgin Trains East Coast
17:00
Remember to book early for the best rates www.terrapinn.com/RailRevenue
Rail Innovation Dragons Den
The Hack Train Rail Tech Accelerator has been inviting some of the best developers from around the world to
solve the everyday problems that the rail industry faces. We will be selecting 5 of the very best projects
that have emerged from the accelerator to give a 5 minute pitch on stage to you the audience and to our
carefully selected judging panel of some of the industry’s most informed executives in the rail industry.
Join us to see how we as industry can innovate through collaborating with start-ups and Universities to meet
the needs of our passengers.
17:20
Panel Discussion: How can 21st
century rail operators become effective
global distributors?
• Air vs Rail – Can we fix the customer
experience for rail tickets to compete more
with air travel?
• Direct vs indirect distribution – What can the rail
industry learn from other sectors when it comes
to getting the right balance?
• What aspects will be key to delivering a more
personalised experience and bosting ancillary
sales?
• How can rail operators differentiate their offer
when selling through third parties?
Nigel Richardson, Distribution Systems Manager,
Eurostar
Prashanth Kuchibhotla, Director Transport Strategy and
Business Development, Expedia
Sherisse Shelton-Smith, Distribution Systems Manager,
Govia Thamslink Railway
Andreas Willich, Head of Passenger Transport, BLS
Key success factors and pit falls when
creating a competitive digital experience
throughout the customer journey
• Engaging the customer and employers in
developing the digital experience and creating
your digital roadmap?
• Aligning the online and offline sales and
service offering?
• Measuring your progress and sharing your
KPIs and insights?
Sofia Edholm, Head of Customer Intelligence and
Loyalty, SJ
Jenny Gejke, Head of Sales Channels, SJ
15:30 IT and Digital driving innovation at
Transport for London
• Looking at the future of transport and how
Digital transformation can achieve real
progress
• TfL’s big innovation projects benefitting
customer experience in addition to the back
end systems
• How can rail embrace Digital innovation and
what are the most pressing
Kuldeep Gharatya, Head of Technical Strategy, System
Performance and Innovation, London Underground
lezzgo – the simplest way to an
intermodal ticket
• Developing a ticketing app with the customers
• One « access » to the public transport system
– no knowledge about tariffs required and
always the correct ticket at the best price
• No infrastructure in vehicles or stations :
minimizing costs and efforts for the transport
enterprises
• Gaining insights and building new business
opportunities on the new data base
Andreas Kronawitter, Head of IT-Strategy, Innovation
and Architecture, BLS
10. Tuesday 15th
NovemberCONFERENCE DAY 2 1
Registration08:00
KEYNOTE SESSION: INTER-MODAL & DIGITISED TRANSPORTATION
Keynote Panel: How are industry disruptors changing the way that we travel and what will the rail industry need to do to adapt
to offer a more digitised inter-modal service?
• Understanding the way that passengers now view and approach travelling is changing and examining what this mean for rail operators?
• How will APi integration become more common to help enable a more seamless passenger experience?
• Convenience, personalisation and seamless experiences. All well and good in theory but is anyone doing it?
• What type of business models and partnerships will emerge from the evolution of digitised intermodal travel?
• Understanding how human behaviour is changing and how we as an industry need to adapt so we can be more nimble to
create and execute new ideas quickly
River Taimoor-Baig, Co-Founder, Hacktrain
Guy Levin, Head of Policy Research, EMEA, Uber
Bart Quinton-Smith, Industry Manager – Travel, Google
Kuldeep Ghuratya, Head of Technical Strategy, Systems Performance and Innovation, London Underground
09:50
Digital, cloud-based, open: How is technology changing the rail industry?
• Technology is powering all customer touch points
• How are railways embracing technological innovation – Understand some of the major trends
• Looking at how technology can increase profitability
Thomas Drexler, Global Head of Rail and Ground Transportation, Amadeus
09:30
10:30 Networking refreshment break
AIRLINE STYLE REVENUE
Moderated by Pieter Dorhout
BEACONS AND NEW SMART TICKETING TECHNOLOGIES
Moderated by Birgit Wirth
Working with beacon enabled technology and its impact on
rail ticketing
• What were the findings behind Greater Abellio Anglia’s Beacon trial?
• Understanding the problems behind beacon technology and what can be
done around this issue?
Andrew Camp, Commercial Director, Abellio Greater Anglia
Implementing an ‘airline style revenue management program’
• Taking a new approach to Revenue Management in rail: How does DSB’s
new approach differ?
• What have been the results of the new program been?
• Creating a range of product price points in order to stimulate new revenue
and fill trains
Jørgen Villadsen, Head of Revenue Management, DSB
11:00
Case Study: How have Thalys adjusted their approach to Revenue
Management and Distribution for their low-cost offering?
• Launching a new offer to compete with route alternatives (ridesharing, bus,
traditional car) and appeal to a new segment of customers
• Izy’s focus on being a web-centric offer and implementing a digitally
focused revenue management system
• Can straight forward revenue management and pricing systems generate
real results?
Frederic Miel, Director, IZY
Overcoming the challenges of E-ticketing and integrating
ticket sales with transport partners
• Understand the most important aspects of the Heathrow Express app
which provides E-ticketing and customer care services
• What are the barriers to introducing a range of e-ticketing services to suit
all demographics
• Partnering with Airlines to provide intermodal ticketing – how can
Integrated ticketing be successfully implemented
Justin Stenner, Head of Technology, Heathrow Express
11:20
Visionary Insight: The technologies revolutionising rail marketing and how TOCs can navigate a
complex travel marketing landscape
• Plugging into the modern travellers expectations: what brands can do to provide great mobile experiences
• What are the biggest marketing tech-trends that Google think will impact the Rail industry?
• Plugging into the modern travellers expectations:what brands can do to provide great
mobile experiences
• How the use of automation is becoming increasingly important in B2C marketing of travel
and what can TOCs learn from this?
Bart Quinton-Smith, Industry Manager – Travel, Google
09:10
Are you maximizing your rail/air revenue potential
• What are the important approaches to drive growth in rail/air
revenue streams?
• Sales are good but are you collecting all your revenues?
• Interline and code share with airlines: some winning strategies
Denis Grenier, VP Business Development, APC Marketing
Updating your digital channels to reflect your local market
and target customer
• Hear how an International TOC can ensure that their websites are
optimised for local norms
• Understanding how different regions use devices in different situations
• Discover how we approached our transformation and the final results
11:40
11. Tuesday 15th
NovemberCONFERENCE DAY 2 2
13:30 VIA Rail’s vision of a single interconnected ground transport
system providing seamless travel experience
• Hear how VIA Rail has created over 20 partnerships with international airlines,
local & regional transit , inter-city bus and rail services.
• Learn how to provide “last-mile” mobility solutions: Installing innovative kiosk
and vehicle technology to offer smart car rental
• Understand how you can implement similar schemes and how VIA Rail has
created integration frameworks and distribution systems to foster intermodality
Mohamed Bhanji, Special Advisor to Chief Commercial Officer, VIA Rail Canada
13:50
Case Study: Introducing creation of strategic advantages
through value networks – The Airport Express (Flytoget) in
Norway
• Strategic partnerships that create customer value
• Use of technology as the business enabler
• Future opportunities that self-driving cars bring to rail
Emil Eike, Commercial Direct, Flytoget
14:30 Standardising European rail to provide intermodality and
customer satisfaction
• Understanding how European Rail Operators can overcome challenges to
allow data standardisation and ease Distribution and Intermodality
• Looking at how the Shift2Rail project is encouraging research and
innovation in digital data and ticketing solutions
• Looking to 2020 – what will shift2rail achieve and how will the European
rail market benefit?
What does the future for new ticketing and payment
technologies look like?
Themes include:
• Looking at beacons – are the challenges too big for this technology to
become commonplace?
• What do the customers want and need? How can the Smart Ticketing
industry utilise new technologies to solve these issues?
• What opportunities come with the smart phone – how can ticketing create
a smooth journey for regular customers – commuters,business and leisure
travellers?
Moderated by:
Birgit Wirth, Head of Touch&Travel and Projects, Deutsche Bahn
Panellists:
Andrew Camp, CCO, Abellio Greater Anglia
Bjorn Wahlsten, Managing Director, Rejsekort
Paul Bowden, Head of Commercial Strategy, Chiltern Railways
14:50
15:10
One ticket for Rail, Bus and Metro: understand how Denmark
implemented this ticketing system
• Understand how was a country wide interoperate ticketing system
organised and implemented
• Hear how the public have reacted to the system and which unexpected
issues arose
• With all PTOs using Rejsekort, hear the innovative ways in which data is
being used and analysed to continually improve operations
Bjørn Wahlsten, Managing Director, Rejsekort
14:10
12:00 Networking lunch
15:50 Close of Congress
15:30 Sponsored Presentation Sponsored Presentation
INTERMODAL PARTNERSHIPS AND TICKETING CHANNELS
Using innovative revenue management strategies to grow
market share in Germany
• Reacting to a diverse travel market in Germany: targeting low cost customers
• Reassessing the relationship between first and second class pricing to
create new value
• Using new price points to capture a new market
Hendrik Dueringer, Head of Revenue Management, Deutsche Bahn
Responding to the rise of car-sharing across France: IDTGV’s
plan to fight back
• Understanding disruptions in the travel industry which are decreasing Rail’s
market share
• How have customers responded to IDGTV’s unlimited loyalty plan devised
to attract loyalty to rail over car-sharing?
• The latest digital approach may not always be best: Ensuring accuracy in
revenue management forecasting
Rozenn Belliard, Finance and Commercial Director, iDTGV
Creating new revenue streams on Malaysia’s revenue management
• How are Malaysia Prasarana including commercial strategy in the
construction period?
• Creating new services and strategies to increase revenue streams in rail
• Understand what the future could hold and where our strategy could grow
Dato’ Zohari Sulaiman, CEO Rapid Rail, Malaysia Prasarana
NEW RM MODELS
Increasing the focus on customer experience at Trenitalia
• How will the Italian mobility market evolve in the next 5/10 years?
• Hear whatTrenitalia’s core initiatives are and why these areas are being prioritised
• Learn how Trenitalia will implement these transformation goals
Danilo Gismondi, CIO, Trenitalia
Pierpaolo Marabitti, Trenitalia Lead Account Director, IBM
Reaping the rewards of a three year revenue management project
• Hear how SNCF have increased pricing points and understand how much
growth we expect this to stimulate
• How rail operators can ensure that they prepare their teams in order to
capitalise on this opportunity
• Communicating the change to our customers: how did we make sure the
message was heard?
Barbara Juillet, Head of Revenue Management, SNCF
Providing a unique and alternative offer in a competitive rail
environment understanding NTV’s success
• A look at revenue management and our aggressive approach to pricing
• Understand how NTV differentiated their high-speed rail brand in order to
attract younger customers
• Providing a smooth service on board and the impact superb customer
experience on the bottom line
Fabrizio Bona, CCO, NTV
12. FLOOR PLAN
For more information about sponsorship or exhibition call Adam Hayward on +44 207 092 1166 or email adam.hayward@terrapinn.com
Wiremind Opinsta
Sqills
Comtrade
iQuest
Comply365
Expretio
ENTRANCE
CONFERENCE
Buffet Buffet
Buffet Buffet
Coffee
Sqiva
Waynaut
ACP
Marketing
21 Net
IBM
Reserved
Sold Reserved
Amadeus
Jublia
Meeting Area
1-21 Meeting Area
14. SPONSORSHIP OPPORTUNITIES
CASE STUDY
PRESENTATIONS
Showcase one of
your best customer
case studies to
establish awareness
and visibility to a
room of potential
prospects
THOUGHT
LEADERSHIP
PRESENTATIONS
Deliver your message
as a thought leader
on your chosen topic
to a room of up to
300 Senior Rail
Executives
WORKSHOPS
Host an exclusive
workship of up to 40
rail executives on a
topic chosen by you
ROUND TABLES
Host a round table
of up to 15 industry
professionals and
have an in depth
conversation around
key topics
PANEL DISCUSSIONS
Join senior rail executives on
a key panel discussions
For more information about sponsorship or exhibition call Adam Hayward on +44 207 092 1166
or email adam.hayward@terrapinn.com
15. CONFIRMED ATTENDEES FOR
2016 DON’T MISS OUT
Remember to book early for the best rates www.terrapinn.com/RailRevenue
16. RESERVE YOUR PLACE TODAY
The earlier you book the more you’ll save. It’s really easy
to book your place online. And our online calculator will
ensure you take advantage of the best deal.
Go to and book now on
www.terrapinn.com/RailRevenue
Don’t forget that the earlier you book the more you save.
DELEGATE BOOKING
Before
7 Oct 2016
Before
28 Oct 2016
Final PricePACKAGE
€2,395
SAVE €595
€2,690
SAVE €300
€2,990
€425
SAVE €100
€495
SAVE €30
€525
2 Day Conference Pass
2 Day Conference Pass for
rail Operators
17. 2016 SPONSORS & EXHIBITORS
For more information about sponsorship or exhibition call Adam Hayward on +44 207 092 1166
or email adam.hayward@terrapinn.com
Gold Sponsors
Associate Sponsors
Platinum Sponsor
Exhibitors
Media Partners