This document brings together a set
of latest data points and publicly
available information relevant for
Consulting & IT Services Industry.
We are very excited to share this
content and believe that readers will
benefit from this periodic publication
immensely.
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T-Bytes
Consulting & IT Services
March Edition 2021
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This document brings together a set
of latest data points and publicly
available information relevant for
Consulting & IT Services Industry.
We are very excited to share this
content and believe that readers will
benefit from this periodic publication
immensely.
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates.................................................................................................................................................10
3. Rewards and Recognition Updates...................................................................................................................19
4. Customer Success Updates................................................................................................................................24
5. Partnership Ecosystem Updates.......................................................................................................................27
6. Environmental & Social Updates.....................................................................................................................36
7. Miscellaneous Updates......................................................................................................................................38
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Financial, M & A Updates
Consulting & IT Services Industry
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Accenture to Acquire Cygni to Help Clients Accelerate Cloud First Strategies With
Software Engineering Services
Accenture has entered into an agreement to acquire Cygni, a cloud native
full-stack development firm that helps companies transform their business
through advanced technical software development services and innovative
technical solutions. Terms of the transaction were not disclosed. With
experience across multiple industry sectors – from communications to
utilities — and in digital-led projects for the national government, Cygni
helps some of the country’s most recognized brands to transform digitally.
Cygni will further enhance the global capabilities of Accenture Cloud First.
Cygni has approximately 190 developers who provide a range of IT
consulting and implementation services across the complete technology
stack, including serverless and cloud. Cygni was founded in 2006 and has
been recognized by ’The Great Place To Work Foundation’ as the best
workplace in Europe five times as well as the best workplace in Sweden for
seven consecutive years.
Executive Commentary
“Today, there is no business leadership without technology leadership.
Companies who use technology to master change will define the
future,” said global lead of Accenture Cloud First. “Having Cygni’s
talented team join Accenture Cloud First strengthens our ability to help
clients use the cloud and technology innovation to act faster, operate
sustainably, and deliver exceptional new experiences. Our new Cygni
colleagues bring key skills to help clients master change in an era of
compressed transformation.”
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Financial, M&A Updates
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Accenture Completes Acquisition of Imaginea to Expand its Global Cloud
First Capabilities
Accenture has completed its acquisition of Imaginea, a cloud native product and platform engineering firm that helps companies
drive innovation through disruptive technologies to transform their businesses digitally and capture new opportunities. The terms of
the transaction were not disclosed. With headquarters in Mountain View, Calif., and offices in London and throughout India,
Imaginea excels in using its world-class product and platform engineering skills and leads with a design-thinking approach steeped
in innovation. The company currently advises more than 200 global clients to deliver cloud-first transformations. The acquisition
adds approximately 1,350 cloud professionals to Accenture, bringing a highly skilled, cloud native, full stack engineering team with
cloud data and cloud modernization skills across multiple platforms from Amazon Web Services, Azure and Google Cloud Platform.
Imaginea will further enhance the global capabilities of Accenture Cloud First. Powered by 70,000 cloud professionals, and a $3
billion investment over the next three years, the Accenture Cloud First group brings together unmatched depth and breadth of cloud
expertise, industry cloud solutions, ecosystem partner capabilities, and assets that help clients realize greater value from cloud at
speed and scale.
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Accenture Acquires fable+ to Expand Capabilities in Analytics-Driven Transformation
and Workplace Cultures
Accenture has acquired fable+, a consulting firm specializing in business
agility and analytics-driven transformation. Located in Mannheim and
Berlin, fable+’s team of 50 professionals have joined Accenture’s Talent &
Organization / Human Potential team, adding highly specialized expertise
focused on organizational transformation. fable+ has a proven track record
of enabling viable, innovation-promoting work environments. By
leveraging their proprietary cloud-based app to measure psychological
safety and team performance, fable+ can quantify key culture factors that
drive performance across different levels of an organization. A team’s
psychological safety level indicates how secure its members feel to speak
up, contribute their expertise and share ideas. In an increasingly complex,
fast-paced operating environment, the competitive advantages of an
organization will depend on its ability to create trust-based agile cultures
rooted in psychological safety.
Executive Commentary
“What the past year taught us, is that sudden disruption must be met
with an equally rapid response in the workplace by leaders seeking to
create cultures grounded in trust and focused on supporting people
across many dimensions of well-being,” said global lead of Talent &
Organization / Human Potential. “fable+’s methodologies will enable
our clients to shape their workplace culture and support the growth of
agile and resilient teams that are central to sustainable businesses
growth.”
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Accenture Acquires REPL to Expand Retail Technology and Supply Chain Capabilities
Accenture has acquired REPL Group, a U.K.-based technology
consultancy specializing in solutions for supply chain, workforce
management, store operations and retail customer experiences. Terms
of the acquisition were not disclosed. The acquisition expands
Accenture’s capabilities that help clients across retail and adjacent
industries transform their supply chains and operations and deliver
seamless customer and employee experiences. REPL uses its deep
retail expertise, coupled with cutting-edge technology skills, to help
global businesses deliver sustainable value. Founded in 2007, REPL is
headquartered in Henley-In-Arden, U.K., with additional offices in
London, Warwick and Leeds in the U.K. as well as in the U.S., South
Africa and Germany. REPL’s team of approximately 440 professionals
will join Accenture Technology.
Executive Commentary
“With COVID-19 permanently disrupting the retail landscape,
businesses need technology more than ever to embrace change and
deliver products to customers where and when they want them,”
said a managing director at Accenture Technology in the U.K. and
Ireland. “With REPL now part of Accenture, we have significantly
grown our capabilities to help clients reimagine their supply
chains, people and store technologies to become more efficient and
meet new customer needs.”
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Accenture to Acquire Industrial Robotics and Automation Solutions Provider Pollux
Accenture has agreed to acquire Pollux, a provider of industrial robotics and automation
solutions, headquartered in Joinville, Brazil. The acquisition will expand Accenture’s
capabilities for clients in consumer goods, pharmaceutical and automotive industries seeking
to make their factories, plants and supply chains more productive, safe and sustainable.
Pollux provides solutions to optimize manufacturing and logistics processes. The company
designs, engineers and deploys fully functional assembly lines that include robots and other
hardware, plus the software that controls them. Pollux also offers visual analytics inspection
solutions, autonomous mobile robots and robots as a service for shopfloors and warehouses.
Pollux has implemented more than 1,000 projects for manufacturing companies, primarily in
Brazil. Many of the world’s largest pharmaceutical and food companies use technology
solutions from Pollux in their Brazil operations, and a high number of vehicles made in the
country involve Pollux’s manufacturing solutions. This is Accenture’s first acquisition of an
industrial robotics solutions provider and will encompass Pollux’s operations in Brazil,
Ecuador, Mexico, Canada and the United States. Pollux’s more than 290 professionals will
join Accenture’s Industry X group, which embeds intelligence in how clients run factories
and plants, as well as design and engineer connected products and services.
Executive Commentary
Global lead for Accenture Industry X, said: “Automation and human + machine
collaboration are digitally transforming manufacturing and supply chain operations to be
more flexible, resilient, sustainable and safe, and to better meet ever-changing customer
demands. Tangibly seeing these benefits in practice requires a true integration of
information technology and operations technology, which is what Pollux will allow us to
offer our manufacturing clients.”
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Accenture Acquires Leadership and Talent Consultancy Cirrus to Support C-Suite
Transformations
Accenture has acquired Cirrus, a UK headquartered leadership and
talent consultancy. Cirrus joins Accenture’s Talent & Organization /
Human Potential team and strengthens its development and
coaching capabilities for leaders seeking business transformation.
Terms of the transaction were not disclosed. With 70 experts located
in the U.K. and Australia serving global clients, Cirrus blends
leadership, talent, and engagement expertise to assess and develop
leaders — creating behavioral change and implementing agile ways
of working to unlock their potential. Cirrus has a proven track
record of delivering business impact through bespoke leadership
and team development solutions run via virtual, face-to-face and
digital channels.
Executive Commentary
“Our clients look to us for guidance and innovation alongside
them in their transformation journeys, especially during times of
change. By acquiring Cirrus, we can deliver leadership and talent
development programs to serve them at a greater pace and scale,”
said global lead for Talent & Organization / Human Potential at
Accenture. “Cirrus’s digital learning capabilities, in particular,
will help transform and reinvent our clients’C-suites and broader
teams in innovative ways.”
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Cognizant to Expand Expertise in Autonomous, Connected and Electric Vehicles
with Acquisition of ESG Mobility
Cognizant announced that it is acquiring Munich, Germany-based ESG Mobility,
a digital automotive engineering R&D provider for connected, autonomous and
electric vehicles. ESG Mobility is a wholly-owned subsidiary of ESG
Elektroniksystem - and Logistik - GmbH, a privately-held technology
consultancy for the design, integration and operation of complex, security-related
electronic and IT systems. Upon the close of the acquisition, approximately 1,000
engineering R&D specialists will join Cognizant in the automotive innovation
hubs of Germany, the US and China. Acquiring ESG Mobility will expand
Cognizant's automotive engineering expertise, particularly in connected vehicles.
The global connected car market was valued at approximately $63 billion in
2019, and is projected to reach more than $225 billion by 2027, according to
Allied Market Research. Among the growth drivers is the European
Commission's Third Mobility Package, which requires development of safe,
clean, connected cars and autonomous and electric vehicles, as well as all new
vehicles to be connected to the internet by 2022.
Executive Commentary
"The automotive industry is undergoing a fundamental shift, embracing new
mobility concepts that rely heavily on software, connectivity and artificial
intelligence," said President of Digital Business and Technology, Cognizant.
"Our priority is providing clients with the capabilities they need to compete as
modern digital businesses, and ESG Mobility is a natural complement to our
existing connected mobility offerings and global delivery model. This
acquisition will empower our clients to innovate more quickly in shaping the
future of transportation. We look forward to welcoming ESG Mobility's
talented team to Cognizant."
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Financial, M&A Updates
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Globant Acquires CloudShift and broadens its digital and cognitive transformation
expertise
Globant a digitally native technology services company, announced its
acquisition of CloudShift, a leading Salesforce partner in the UK
specializing in multi cloud digital transformation. With this acquisition,
Globant reinforces its leadership in digital and cognitive transformation by
scaling its cloud expertise in market leading platforms like Salesforce. At
the same time, it will help the Company continue growing its operations in
Europe. Headquartered in London UK, CloudShift has 89 professionals
working for renowned brands such as Hitachi, Square Enix, GoCardless
and Colliers International. The company is one of the leading Salesforce
Regional System Integrators in the UK. Like Globant, CloudShift is a
Salesforce Platinum Partner, and has a proven track record of enterprise
level digital transformation. This includes deep multi cloud technical
expertise in the entire Salesforce product stack including MuleSoft, Tableau
and Slack.
Executive Commentary
“We found in CloudShift an amazing team with deep Salesforce
multi-cloud experience and a strong vision of how to deliver digital
transformation,” said Globant’s CEO and co-founder. “Just like we do,
CloudShift truly understands the challenges that organizations are
facing today and have the necessary experience to reinvent business
models. We are excited to have this highly innovative and agile
company as part of our team and to expand our presence throughout
Europe”.
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Wipro to acquire Capco, a global management and technology consultancy to
banking and financial services industry, for $ 1.45 billion
Wipro Limited a leading global information technology, consulting and business process services
company, announced that it has signed an agreement to acquire Capco, a global management and
technology consultancy providing digital, consulting and technology services to financial
institutions in the Americas, Europe and the Asia Pacific. London-headquartered Capco’s clients
include many marquee names in the global financial services industry. Over the past 20 years, the
company has worked closely with business leaders, including Boards and C-Suites in the
banking, capital markets, wealth, asset management and insurance sectors and is widely
acknowledged for its deep domain and consulting expertise, risk and regulatory offerings and
thought leadership around key industry technology challenges and opportunities. In addition,
Capco services clients in the energy and commodities trading sector. Capco has an experienced
executive team and over 5,000 world-class business and technology consultants based across
more than 30 global locations supporting clients through their expert insights, entrepreneurial
approach and focus on delivery excellence. This acquisition will make Wipro one of the largest
end-to-end global consulting, technology and transformation service providers to the banking and
financial services industry. By combining Wipro’s capabilities in strategic design, digital
transformation, cloud, cybersecurity, IT and operations services with Capco’s domain and
consulting strength, clients will gain access to a partner who can deliver integrated, bespoke
solutions to help fuel growth and achieve their transformation objectives.
Executive Commentary
CEO and Managing Director of Wipro Limited said, “We are very excited to welcome
Capco’s admirable leadership team and employees, and global clients, to Wipro. Together,
we can deliver high-end consulting and technology transformations, and operations offerings
to our clients. Wipro and Capco share complementary business models and core guiding
values, and I am certain that our new Capco colleagues will be proud to call Wipro home.”
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Solutions Updates
Consulting & IT Services Industry
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Solution Updates
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Asite, Llewellyn & Partners and Zutec become first organizations to
achieve BSI Kitemark™ for BIM software
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Solution Description
BSI, the business improvement company, launches the Kitemark for Building Information Modelling (BIM) software. The
Kitemark provides assurance that BSI-certified BIM software supports alignment with the BIM ISO 19650 framework.
Software that enables BIM processes is being increasingly used to support organizations in realizing the benefits of BIM
through greater efficiencies in building information management and collaboration. This new BSI Kitemark certification
scheme has been designed in collaboration with both vendors and users of BIM software. The Kitemark gives the
opportunity for software vendors to demonstrate that their software supports BIM-standard alignment. This allows users
to procure more efficiently and smartly, supporting them in ensuring they use appropriate software products for their
needs. The first organizations to undergo this pilot assessment and achieve the BSI Kitemark for BIM software globally
are BIM software vendors Asite, Llewellyn & Partners and Zutec. As part of the pilot process BSI will continue to work
with the built environment industry to further develop this Kitemark.
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Tax Calculator solution brings tax capabilities for cryptocurrency to EY
Blockchain Analyzer
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Solution Description
EY announces the availability of the Tax Calculator solution for the 2020 tax year. The solution is the latest addition to
the EY Blockchain Analyzer product suite and automatically calculates capital gains for various cryptocurrency
transactions. The new Tax Calculator is a software as a service (SaaS) application that can simplify the process for US
tax filings for individuals who hold crypto and need to report it on their US tax returns. The Tax Calculator expands the
capabilities of the EY CryptoPrep tool, integrated in a single global platform available on blockchain.ey.com.
Specifically, the Tax Calculator imports crypto transactions from multiple major cryptocurrency coins and exchanges,
providing a clear view of all transactions by exchanges, years and type of transaction. In addition, the tool
automatically calculates a user’s capital gains and losses, simplifying the process of calculating tax returns and
generating a draft Form 8949 on sales and dispositions of capital assets for individuals to review and file.
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EY Intelligent Delivery Platform for SAP to support organizations looking
to leverage RISE with SAP
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Solution Description
EY announces the EY Intelligent Delivery Platform for SAP to help clients transform their businesses through RISE with SAP. The EY Intelligent
Delivery Platform for SAP helps clients with a broad range of services, including understanding their cloud strategy and vision while driving an
enterprise resource planning (ERP) road map, migration strategy and business case. In addition, the platform provides industry-specific solutions
focused on codified industry and domain trends, core processes, orchestration of cloud architectures and business transformation programs to provide
a highly integrated solution. As the adoption of cloud technology continues to accelerate due to the impact of the COVID-19 pandemic, organizations
are focused on implementing cloud strategies that enable them to be more agile and resilient to innovate at scale. Now combining EY Intelligent
Delivery Platform for SAP with SAP know-how and leading practices, teams can help clients analyze industry trends, determine a business need for
transformation and accelerate this shift to the cloud via RISE with SAP S/4HANA Cloud. EY teams offer a suite of more than 30 innovations powering
the SAP Business Technology Platform including Business Traveler, EY Intelligent Transformation Platform, EY Risk Navigator and EY Intelligent
Industry Solutions for SAP. These capabilities coupled with EY solutions, such as Agile Tax, Agile Finance and the new EY Intelligent Delivery
Platform for SAP, provide a portfolio of products and accelerators based on various SAP solutions to guide and help simplify clients’ journeys to the
cloud. In addition, EY wavespace™ centers globally help drive design and advanced thinking into client SAP transformation processes.
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Solution Updates
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Firstsource Selects IntelliH as Technology Partner to Deliver Turn-key
Telehealth Solutions to Health Plans and Provider Organizations
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Solution Description
Firstsource Solutions Limited a leading provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group
company; and IntelliH, a multi-disease, patient engagement and remote monitoring company, announced that Firstsource has selected
IntelliH as its technology partner to deliver turn-key remote patient monitoring solutions to health plans and provider organizations in the
U.S. The combined offering will focus initially on areas of critical need, including proactively managing Congestive Heart Failure (CHF),
diabetic and post-acute care patients. Firstsource has deep expertise in helping healthcare organizations reduce costs and deliver
unmatched patient/member experience. The IntelliH platform has been recognized as one of the most innovative remote care solutions in
healthcare, empowering healthcare organizations to deliver exceptional care to patients, when and where they need it. The unified
Firstsource-IntelliH offering creates a technology-driven bridge between caregivers and patients outside of traditional healthcare settings,
and ensures compliant and exceptional remote care coordination, preventing unnecessary hospital visits and reducing hospital
readmissions. The combined solution supports seamless workflows and leverages patient data intelligently and accurately to proactively
monitor patients and provides the right reinforcement over their care term.
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Globant Lands in Malaga and Opens an Artificial Intelligence (AI)
Innovation Center
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Solution Description
Globant a digitally-native technology services company, has announced a new regional hub in Malaga where it will
hire up to 200 professionals. Therefore, contributing towards generating opportunities for the local talent. Globant also
announced plans for a new Artificial Intelligence Innovation Center in the city. From this AI Innovation Center,
Globant will deepen the research and knowledge in AI, and will collaborate with the development of disruptive
solutions such as Augmented Coding, Fluent Lab and StarMeUp. Globant is a Technology unicorn listed on the New
York Stock Exchange under the ticker GLOB. It has more than 16,250 professionals in 16 countries in America, Europe
and Asia. Its focus is on developing digital and cognitive transformations, providing services for leading organizations
worldwide, such as Google, Electronic Arts and Santander, among others. More information about Globant
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Hcl Technologies Launches Digital Acceleration Center In Canada
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Solution Description
HCL Technologies Ltd (HCL), a leading global technology company, announced the opening of its Innovation center
focused on digital acceleration in Mississauga, Ontario. From this newest Global Delivery center (GDC), HCL will
deliver advanced technology solutions to its global client base to help accelerate their digital transformation journeys.
HCL will provide next-gen services including digital and analytics solutions, cloud consulting and migration,
cybersecurity, IT infrastructure and application services. HCL continues to significantly invest in Canada to build
innovation and delivery capabilities and strengthen its workforce. The Mississauga center, which has a seating capacity
of 350, will be one of the largest for HCL in Canada, housing co-innovation labs for customers to ideate, collaborate,
develop and deliver futuristic solutions through next generation technologies in their business transformation journeys.
HCL plans to create 2,000 new employment opportunities in Canada in the next three years, engaging Canada’s diverse
and highly skilled local talent to serve its global clients.
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NTT DATA launches Platea Banking – a new Digital Banking platform
that helps banks compose innovative open banking propositions
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Solution Description
NTT DATA, a recognized leader in consulting and IT services for the banking and financial services industry, announced the launch of Platea
Banking, a new digital banking platform. Platea Banking helps banks to address transformation challenges with their legacy technology, and to
launch new services or innovative new business models faster. Banks are slowly adapting to modern banking, hindered by legacy systems and a
lack of resources to create the digital experiences that consumers demand. As long-term partners to some of the world's largest retail banks, NTT
DATA has experienced these challenges for traditional banks first-hand and witnessed changes in the structure of banking created by the Open
Banking era. As a result, Platea Banking has been built to help banks around the globe move away from monolithic models and enable them to
create new operational models through a platform-based approach, which facilitates a more customer-centric focus to banking. Built with modern
cloud-native banking architecture, Platea Banking is an open banking platform that brings an extensive integrated partner ecosystem and a set of
functional modules that enables banks to build their own digital platforms. The modules include a full suite of services, from customer onboarding
to lending, planning and financial management, card issuing and processing, and payments, among others. This cloud-focussed approach grants
both elasticity and flexibility, so banks can use Platea Banking to grow their digital offering at a pace that suits them, without being locked into a
specific vendor.
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aliquam
erat
volutpat.
Ut wisi enim ad
minim veniam, quis nostrud exerci tation
ullamcorper
Lorem
ipsum dolor sit
amet, consectetuer
adipiscing elit, sed diam
nonummy
nib
Solution Updates
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The Epicenter of QuEST’s Digital Solutions
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Solution Description
QuEST Global is a global product engineering and lifecycle services company with 11,250+ employees across the globe, helping customers solve
some of the toughest problems they face to create new products, open new markets and maximize efficiency. Being QuEST’s core center for
advanced digital technology projects, Pune is at the forefront of the convergence of Mechanical, Electronics, Software, and Digital engineering
innovations that help us add precision and quality in our services spanning the entire product lifecycle. With 350+ employees, it’s here in Pune that
QuEST is evaluating and building technology solutions -in advanced digital technologies such as AR/VR, AI, IoT, cybersecurity, UI/UX design,
and other new-age technologies – to provide innovative solutions for hi-tech and industrial customers. By establishing strategic practices around
these verticals, QuEST is looking to expand its footprint in the city. The company will be hiring many engineers in technologies like Cloud, JAVA,
Android & iOS, Web Technologies, Angular, React, Restful API technologies, and .NET/C++. Most recently, Microsoft partnered with QuEST to
launch a Center of Excellence (CoE) for Microsoft Azure at Pune to develop innovative platforms and solutions based on Azure technologies for
industrial and healthcare sectors. QuEST has developed many innovative solutions out of its Pune center to help customers address various
engineering challenges. These include the fleet management solution Third Eye AI Solution, AR360 for Equipment Training & Servicing, Energy
management platforms, and Intelligent & Multi-platform Test Automation Frameworks.
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dolor sit amet,
consec-
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sed
diam
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my
nibh
euis-
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unt ut
laoreet
dolore
magna
aliquam
erat
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ipsum dolor sit
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World Wide Technology Among First Technology Solutions Providers to
Offer Professional Services in AWS Marketplace
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Solution Description
World Wide Technology, a market-leading $12 billion technology provider, announced its consulting and integration solutions for
Amazon Web Services (AWS) are now available in AWS Marketplace. The move arrives as AWS announced that Professional
Services are now available in AWS Marketplace today, helping customers accelerate procurement cycles through a curated digital
catalog of software, data and services that make it easy to find, test, buy and deploy software and data products that run on AWS. As
a participant in the launch, WWT is one of the first AWS Advanced Consulting Partners to provide professional services in AWS
Marketplace. WWT’s participation gives enterprise customers a seamless solution for locating and contracting WWT’s professional
services, alongside leading cloud software products in a single, digital procurement experience. The centralized location also
provides a simplified way to manage billing and contract terms of software and related services purchases. As organizations migrate
to the cloud, they increasingly want to use their preferred software solutions and consulting providers on AWS, particularly as they
take advantage of new infrastructure-as-code solutions to accelerate applications and code releases with fewer errors and reduced
risk.
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Rewards & Recognition Updates
Consulting & IT Services Industry
26. R & R Updates
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Accenture Recognized with Three Partner Awards by Tableau
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Accenture has been named the Tableau Global Services Partner of Year, the Tableau EMEA Services Partner of the
Year, and the recipient of the Americas Strategic Win award. Accenture received these awards as a result of the deep
analytics experience it brings to shared clients and for delivering implementation, systems integration, training, and
solutions-building services for Tableau offerings. The awards recognize a 5x increase in Tableau license sales
influenced by Accenture in just two years, as well as Accenture’s focus on growing Tableau certified professionals, and
its continued focus on investing in new solutions across industries. The Tableau Partner Awards is an annual awards
program honoring the outstanding performance and significant achievements for its partners around the world. The
2020 Tableau Partner Awards recognize contributions from partners across ten regional categories and five global
categories.
R&R Description
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Infosys Wins Three Awards at the 4th International DevOps Industry
Awards
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Infosys the global leader in next-generation digital services and consulting, won three awards at the 4th DevOps
Industry Awards. Infosys is the only participating service provider to have won the highest number of recognitions
at these industry awards for three consecutive years. The DevOps industry awards recognize organizations and
individuals who have demonstrated noteworthy achievements in integrating and adopting DevOps practices.
Infosys was a finalist across 11 categories and was distinguished for its ability to continuously improve and achieve
end-to-end DevOps outcomes. Infosys was recognized for its wide range of DevOps offerings, industry-leading
practices, and unwavering commitment towards providing the best-in-class DevOps services for its clients.
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Hcl Technologies Recognized As A Leader In Idc Marketscape: Canadian
Cloud Professional Services 2021 Vendor Assessment
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HCL Technologies (HCL), a leading global technology company, announced that it has been recognized as a leader in the
IDC MarketScape: Canadian Cloud Professional Services 2021 Vendor Assessment. HCL was recognized for its strategy
for cloud professional services driven by its robust delivery model, functionality, and innovation. HCL was named as a
leader based on the organization’s delivery execution and cost competitiveness, among other capabilities. The report
mentions that HCL has broad infrastructure and application capabilities, which are beneficial to a client’s changing
requirements as they increase their cloud maturity. HCL's offering portfolio has always benefited clients because of its
industry-focused intellectual property and complementary services beyond just the cloud. This recognition reflects HCL’s
ongoing growth in the Canadian market, most recently seen with the investment in its New Brunswick facility. The facility
focuses on technology areas in application development, support, testing, and servicing global clients, allowing for a
three-tier delivery strategy to provide Canadian customers with more flexibility and lower costs.
R&R Description
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IT Shades
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Wipro recognised at ASSOCHAM Diversity & Inclusion Excellence Awards
2020
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Wipro Limited a leading global information technology, consulting and business process services company, announced
that it has been recognised at the ASSOCHAM Diversity & Inclusion Excellence Awards, 2020 as the winner for ‘Best
Employer for Persons with Disabilities’. Wipro has also been awarded second runner-up for ‘Best Employer for
Diversity & Inclusion’ in the category for organizations with more than 5000 employees. The ASSOCHAM
(Associated Chambers of Commerce and Industry of India) Diversity & Inclusion Excellence Awards recognise the
efforts of organizations and their leadership to promote Diversity and Inclusivity (D&I) at the workplace. The awards
assessed more than 80 organizations on the comprehensiveness of their approach to equality, diversity and fairness in
all aspects of business.
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World Wide Technology Receives Cisco’s Americas Partner of the Year and Technology Excellence:
Enterprise Networking & Cloud Global Awards at Cisco Partner Summit Digital 2020
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World Wide Technology (WWT) announced it has received two global awards from Cisco: Americas Partner of the Year and
Technology Excellence: Enterprise Networking & Cloud. The global partner awards, among 18 honors from Cisco, celebrate WWT’s
partnership, hard work and unwavering commitment to customers during a challenging year. Cisco announced the Global Award
winners during its annual partner conference, this year held digitally. WWT continues to set the bar for innovation, providing
unrivaled access to IT learning for its partners through its state-of-the-art digital platform. The WWT Platform allows Cisco
employees and customers virtual access to a full suite of WWT capabilities, including whitepapers, videos, articles, case studies and
labs from WWT’s Advanced Technology Center (ATC), which aid in accelerating customers’digital transformation plans. WWT was
one of the first Cisco partners to offer a full suite of Business Continuity offerings at the beginning of the coronavirus pandemic,
including solutions for Remote Workers, Home Agents and Telehealth. One solution includes Meraki Vision cloud-managed video
cameras, providing healthcare workers the ability to maximize the number of patients monitored, which in turn reduces the waste of
PPE.
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Customer Success Updates
Consulting & IT Services Industry
32. Customer Success Updates
IT Shades
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Accenture Federal Services Wins $453 Million Veterans Affairs Contract
to Support and Modernize GI Bill Benefits Processing
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Accenture Federal Services (AFS), a subsidiary of Accenture has won a $453 million prime contract from the U.S.
Department of Veterans Affairs (VA) to modernize and improve GI Bill claims processing for veterans, service
members and their dependents. Under the Digital GI Bill Delivery Program, AFS will improve education claims
processing and transform other education and management systems for VA’s Veterans Benefits Administration (VBA)
through automation, user interface / user experience design, service transformation, analytics, and other modern IT
services. AFS’ work includes configuring the GI Bill Claims Processing and Management Service by implementing
updates required by the Veterans Health Care and Benefits Improvement Act of 2020 and providing IT and
management consulting services. The contract runs for a base period of seven months with nine, one-year option
periods. AFS will serve as the prime for this modernization effort, leading an integrated team of 12 subcontractors.
Description
33. Customer Success Updates
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BAE Systems to provide innovative support to a large government IT
enterprise modernization program
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BAE Systems was awarded a five-year single award, indefinite delivery indefinite quantity (IDIQ) contract by a U.S.
government agency to provide network engineering and enterprise computing services. The company will leverage
cloud-based solutions, artificial intelligence, and machine learning technologies to expand the capability and enhance
the security of the agency’s network and IT enterprise. BAE Systems is actively recruiting cleared personnel with
experience in network and system engineering, architecture design, and cybersecurity to support this new program.
Visit jobs.baesystems.com/cobalt to inquire, apply, or reserve a spot in a virtual recruiting event. Joining the company’s
mission-focused team, candidates will help the customer transition to scalable and dynamically-configured virtual
networks and IT infrastructure, which will improve mission performance.
Description
34. Customer Success Updates
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Gulfstream awarded $696 million in contracts for U.S. Air Force special
missions support
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Gulfstream Aerospace Corp., a wholly owned subsidiary of General Dynamics announced that it has been awarded
$696 million in contracts from the U.S. Air Force Life Cycle Management Center for engineering services support and
contractor logistics for C-20 and C-37 aircraft. The Engineering Service Contract (ESC) represents a $612 million,
10-year renewal of a prior ESC. The contractor logistics support (CLS) award for $84 million exercises Option Year
Four of an existing CLS contract, bringing its cumulative face value to $594 million. With the ESC contract,
Gulfstream provides dedicated resources supporting C-20G, C-37A and C-37B aircraft for the U.S. Air Force, Army
and Navy. Gulfstream’s government program and special missions office provides engineering services, aircraft
modifications, configuration management, data delivery and publication management. Gulfstream Customer Support
provides field services and technical operations support.
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Partner Ecosystem Updates
Consulting & IT Services Industry
36. Partner Ecosystem Updates
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Idox partners with Coram Family and Childcare to update website
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Idox, a leading software company, has continued its long-term partnership with Coram Family and Childcare to deliver an
improved and updated web-portal for service users. Coram Family and Childcare is a charity that aims to allow parents to
easily connect with childcare providers in their area, as well as acting as a focal point for gaining access to key decision
makers in government and elsewhere, ensuring parent’s voices are heard. Working on a pro-bono basis, Idox’s Directory
Team have redesigned the Childcare Finder channel of Coram Family and Childcare’s website, to create a better user
journey and enable Coram Family and Childcare to do even more to connect parents with the care they need. Idox already
works with a significant number of local authorities around the country, to deliver smart information, advice and guidance
platforms for residents to engage with, and the Coram Family and Childcare website provides a platform to help families
find out about childcare providers across the country. This allows parents from anywhere in the country to search the
database and find support.
Description
37. Partner Ecosystem Updates
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Infosys BPM and Newmont Corporation Extend their Strategic Collaboration
to Standardize & Digitize Delivery Models Across Mine Sites
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Infosys BPM, the business process management arm of Infosys announced a five-year extension to its strategic collaboration with
Newmont Corporation the world's largest gold mining company, to standardize and digitize delivery models across its mine sites.
Through this renewed engagement, Infosys BPM will drive operational excellence leveraging automation, artificial intelligence
(AI), and design thinking, to deliver increased business value for Newmont. As part of the engagement, Infosys BPM will provide
an enhanced end-to-end digital service to Newmont with its analytics-driven platform-as-a-service offering. Infosys BPM will
leverage DigiTran, a solution applying advanced techniques like knowledge management, simulation, and best-in-class
processes. DigiTran enables remote transition of services and establishes a sound standard operating procedure (SOP) knowledge
base to deliver transparent and harmonized processes. Infosys BPM will also improve Newmont’s touchless invoice processing
across their Accounts Payable processes and provide a Digital Command Center for real-time visibility into process health
metrics and analytical models to identify root causes, and thus boost performance across its operations.
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38. Partner Ecosystem Updates
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Leidos Partnership delivers MHS GENESIS health record to Naval Medical
Center San Diego
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The Leidos Partnership for Defense Health announced it successfully delivered the MHS GENESIS electronic health
record to nearly 6,000 additional clinicians and other providers as part of its most recent Wave deployment. The Leidos
partnership has effectively developed and deployed MHS GENESIS, the Military Health System’s new electronic
health record, providing program management and technical expertise to the Program Executive Office Defense
Healthcare Management Systems (PEO DHMS) since 2015. The program is on track to replace the military's existing
health records software with a single, common record connecting the Department of Defense, Department of Veterans
Affairs, U.S. Coast Guard and private-sector health care providers. When fully deployed, MHS GENESIS will provide
a single solution for millions of service members and their families.
Description
39. Partner Ecosystem Updates
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EY announces alliance with EdgeVerve to help drive banking transformation
with Finacle solution suite
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EY announces an alliance between EY India and EdgeVerve to help global banks and financial institutions drive digital
transformation. The alliance also covers EY member firms in the UK, US and Belgium, with further global expansion
planned. dgeVerve, a wholly owned subsidiary of Infosys, will leverage its offering, the Infosys Finacle Digital
Banking solution suite, which provides banks with a comprehensive cloud-native and modular platform across the
digital core, engagement, and experience layers of banking. The alliance will further strengthen the collaboration in
this space. Together, EdgeVerve and EY teams will assist banks of all sizes and stages of digital maturity to accelerate
their transformation journeys. Financial institutions can leverage the joint proposition to provide customers with
intuitive user experiences, data-driven engagement, and improved automation. In doing so, banks and financial
institutions can benefit from increased growth and revenue, improved performance, and operational excellence.
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40. Partner Ecosystem Updates
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Genpact and Envision Virgin Racing Extend Digital Transformation Partnership
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Genpact a global professional services firm focused on delivering digital transformation, has extended its strategic partnership with
Envision Virgin Racing. The organizations will build on their successful co-innovation model to continue to drive breakthrough
results that help the purpose-driven all-electric racing team advance its ambitious transformation agenda – both on and off the track
– through 2022. In an environment where hundredths of a second can determine the winner, data is essential to creating the real-time
insights needed to make lightning-fast decisions. Nowhere is that more evident than on the track of the bespoke FIA Formula E World
Championship, the world's most disruptive motorsport series where drivers race cutting-edge electric vehicles to razor-thin victories.
Envision Virgin Racing and Genpact have combined engineering expertise with data, innovation, real-time insights, and process
excellence to enrich the racing team's strategy and performance. In addition to continuously evolving the team's performance on the
track, the organizations are collaborating to accomplish ambitious goals off the track, leveraging data and innovation to combat
climate change and build and energize a passionate, socially conscious fan base.
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Mindtree Partners with Knauf to Drive its IT Transformation Initiatives
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Mindtree, a leading digital transformation and technology services company, announced a multi-year engagement with
Knauf, a global manufacturer of building materials and construction systems. As Knauf’s preferred supplier, Mindtree will
help accelerate the company’s IT transformation, building a future-ready technology core, driving innovation, reducing time
to market, and improving operating efficiency. Knauf, known for providing customers with the highest quality products,
delivers compatible system solutions for construction that live up to the strictest demands in innovation, energy efficiency,
cost-effectiveness, performance, and design quality. As a result of growth, as well as changing customer expectations, Knauf
is transforming its enterprise architecture, amongst others by adopting new technologies, to better support business growth.
Mindtree will provide application development services, help digitizing their infrastructure, transforming their supply chain
systems, and further develop digital platforms. The engagement will leverage industry-leading IT platforms and will also help
Knauf complete post-merger technology integrations.
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NCC Group strengthens FinTechs’ cyber resilience with Ashurst FinTech
Legal Labs partnership
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Global cyber security and risk mitigation expert, NCC Group, has partnered with Ashurst FinTech Legal Labs, the business
accelerator programme provided by global law firm Ashurst, to strengthen cyber resilience across FinTech businesses by
collaborating on legal, innovation and cyber security initiatives. Through the partnership, NCC Group will coordinate a data
and privacy stream at Ashurst’s FinTech Legal Labs, an intense accelerator programme designed specifically for FinTechs that
provides targeted legal support, access to potential investors and specialist advice from relevant subject matter experts. NCC
Group will also share its specialist cyber security knowledge with Ashurst by identifying, feeding back on and inputting into
prospective start-up and scale-up businesses operating in technology and financial services. In return, NCC Group will have
access to the FinTech Legal Labs ecosystem of institutions and FinTech businesses. Both parties will work together to
influence a wider set of stakeholders to address cyber security in the financial services sector, ensuring that FinTech start-ups
and scale-ups are incorporating security by design from the very beginning.
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Converge International Expands Services with Pegasystems and Virtusa
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Virtusa Corporation, a global provider of digital strategy, digital engineering, and IT services and solutions, and Pegasystems Inc. the software company that
crushes business complexity, announced an agreement with Converge International, Australia’s largest provider of Employee Assistance Program (EAP) and
employer-sponsored mental health and wellbeing services. Working together, Virtusa and Pega will lead Converge International’s digital transformation and
ultimately help double the number of customer cases they manage annually. Converge International’s services provide organizations across multiple industry
sectors with mental health and wellbeing services for employees. More than 1,600 qualified specialists provide over 300,000 hours of service annually. Converge
International’s services are particularly in demand in times of crisis, such as during COVID-19 when pandemic-related stressors have accentuated the toll on
worker’s mental health and wellbeing. With Virtusa’s Digital Transformation Studio (DTS), Pega Customer Service for Healthcare™, and Pega Sales Automation
™, Converge International will expand their cloud-based system to double the number of cases. With extensive digital transformation technology and healthcare
industry expertise, Virtusa estimates completing the implementation in less than 12 months, reducing Converge International’s time to market by up to 50 percent.
Once completed, Converge International will improve its speed of service while offering greater levels of engagement and personalized, contextual, and proactive
cross-channel experiences. The new capabilities will be powered by a combination of data analytics, predictive artificial intelligence models, process management,
and case management in an integrated architecture. These new features will deliver significant new benefits to all who access the service. For example, depending
on the nature of the interaction, users can schedule a session with a mental health counselor or be routed to speak with someone immediately.
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Virtusa and Bloomin’ Brands Announce Five-Year Strategic Management
Agreement
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35
Virtusa Corporation, a global provider of digital strategy, digital engineering, and IT services and solutions that help
clients change and disrupt markets through innovation engineering, announced a strategic agreement with Bloomin’
Brands to become the exclusive provider of managed IT infrastructure services, including cloud transformation
initiatives. Bloomin’ Brands is one of the world’s largest casual dining companies with more than 1,450 restaurants
worldwide, including Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill, Fleming’s Prime Steakhouse &
Wine Bar, and Aussie Grill by Outback. Under this five-year agreement, Virtusa will become the exclusive provider of
IT infrastructure management services for company-owned restaurants in the Bloomin’ Brands portfolio.
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Environment & Social Updates
Consulting & IT Services Industry
46. Environment & Social Updates
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Idox Group launches charity funding database
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With the National Council for Voluntary Organisations (NCVO) preparing to discontinue its funding portal – which has been a lifeline for many
organisations in the charitable and voluntary sector – leading software company Idox Group launches My Funding Central. This new service from Idox
Group will allow charitable, voluntary and community sector organisations to continue connecting with funding streams. Idox’s software experts had
previously built and managed the NCVO’s grant-finding database. The My Funding Central service replicates the NCVO database but with enhanced
features that make it even easier to connect funding streams to the organisations that need it. My Funding Central’s advanced search engine allows users
to explore thousands of available funds, with new streams being added daily, making it the most sophisticated grant finding database available. 2020
alone saw a 330% increase in the number of funding opportunities available via the database. The My Funding Central service is specifically aimed at
charities and voluntary organisations with incomes less than £1 million and the service will be free to use for those organisations with incomes below
£30,000. Larger charity and voluntary organisations can still access Idox Group’s GrantFinder service which works with organisations with an income
over £1 million. Smaller organisations in particular, have seen financial positions weakened during the pandemic. Recent research from Nottingham
Trent and Sheffield Hallam universities suggests that 39% of voluntary organisations have seen their financial position deteriorate during the pandemic,
while 56% expect demand for services to increase and 92% have seen demand increase for online services.
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47. Environment & Social Updates
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EY and Enablon announce environmental, social and governance management
and reporting solution
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37
EY and Wolters Kluwer’s Enablon, a global leader in integrated risk, operational risk and environmental, health and safety
(EHS) management software, announce an ESG management and reporting solution built on the Enablon cloud software
platform to help provide organizations with end-to-end management and reporting of ESG data. Businesses are prioritizing
ESG strategies in large part due to increased investor focus on nonfinancial factors. According to the EY Climate Change and
Sustainability Services (CCaSS) Fifth Global Institutional Investor Survey, 72% of investors surveyed say they conduct a
structured and formal review of businesses’ ESG disclosures. In today’s fractured landscape with various disclosure
frameworks available, organizations are looking for resources to guide them through their ESG reporting journey. The ESG
management and reporting solution provides organizations with management and reporting capabilities in alignment with a
variety of the most relevant standards and frameworks. Leveraging the Enablon platform and EY teams’ ESG knowledge,
organizations can manage, track and report ESG data and strategies in one centralized tool.
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Miscellaneous Updates
Consulting & IT Services Industry
49. Miscellaneous Updates
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Genpact Awarded Two U.S. Patents that Help Companies Increase Value from
Process Transformation and Intelligent Automation
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38
Genpact a professional services firm focused on delivering digital transformation, announced that the United States Patent and Trademark Office has awarded
the company two patents for business transformation frameworks: the first for Genpact ProcIndex, a diagnostic tool that uses smart analytics and automation
to measure process health, and a second for its Intelligent Automation Index, designed to drive greater value from digital investments by identifying where
automation will have its biggest potential. Both Genpact patents allow companies to generate insights at speed to deliver strategic business outcomes.
Widespread digital disruption has put transformation at the heart of many business strategies, underscoring the importance of innovative tools companies can
use to reimagine operations, while helping to optimize return on investment. Genpact ProcIndex and the Intelligent Automation Index both address these
needs, and leverage Genpact's digital technology, domain expertise, and deep experience in process improvement to provide meaningful business
transformation. Genpact ProcIndex tracks and evaluates both quantitative and qualitative process health parameters across the enterprise via cutting-edge
methodologies and diagnostic tools to interpret data intelligently. Built on cloud technology and leveraging Genpact's Smart Enterprise Processes (SEPSM)
proprietary framework, ProcIndex creates a holistic view that can measure and quantify the state of finance and accounting process health against
best-in-class models to drive strategic process innovation, standardization, and plan for enterprise transformation. This approach provides a major
improvement over traditional benchmarking methods that do little to identify a process' overall health.
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