Tamika Green is seeking a position to further her professional development and utilize her skills and abilities. She has an Associate's degree in Business Administration from Palm Beach State College and is currently pursuing a Bachelor's degree in Business Administration with a concentration in Entrepreneurship from the same institution. Her relevant work experience includes roles in guest relations and customer service at St. Mary's Medical Center since 2013 and as a paratransit driver and trainer for Metro Mobility Management from 2008 to 2013. She also has administrative experience from prior roles in New York. Tamika has well-developed computer, communication, and organizational skills to succeed in various office environments.

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Tamika Green
1021 W 32nd
Street Riviera Beach, Florida 33404
Phone: 561-252-3117
Email: Tamikagreen33@gmail.com
Objective
To obtain a position within a company to enhance my professional development in which I can utilize my
skills and abilities that will expand my career and enrich the growth of an established corporation.
Education
 Palm Beach State College April 2012- August 2015
Major: Business Administration (AA)
 Palm Beach State College August 2015-current
Major: Business Administration concentrated in Entrepreneurship (BAS)
Required Credit Earned Remaining Hours % Completed
60.00 60.00 n/a 100 %
120.00 60.00 60.00 50 %
 Adult Education Center February 2012
Major: GED
 Institute Of Career Education January 2001
Major: Medical Office Specialist (Technical diploma)
Computer Skills and Abilities
Microsoft
Word
Windows 7 Microsoft
Excel
Publisher Power Point Corel
Job Related Training
Medical
Terminology
Phone
Etiquettes
Team Player Typing abilities
35wpm
Data Entry, Filing
Organizational
Skills
Conflict resolution
experience
Office
equipment
Case Management Public/Guest
Relations
Qualification
Job Title: Guest Relations/ Customer Service St. Mary’s Medical Center May 2013- Current
Job Summary:
 Advance knowledge of physician script orders and insurance verification for patient care.

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 Customer service skills with the ability to receive and translate detailed information orally and
with written response.
 Responsible for verifying documentation of vendors, and community liaison’s regarding patient
care.
 Responsible for resolving conflicts between staff and visitors regarding patient care and in a
confident and courteous manner according to policies and regulations.
 Telephone etiquettes that requires answering inquiries, directing calls to the appropriate staff and
patient rooms.
 Responsible for reporting all hospital emergencies to security personnel in a timely manner.
 General assistance in clerical duties not limited to deliveries, room restrictions and monthly
classes arranged by the hospital education department.
 Strategically identifying visitors and state representatives by proper identification for visitation
with patients and hospital personnel.
Job Title: Paratransit Drive /Trainer Metro Mobility Management LLC. August 2008- February 2013
Job Summary: Palm Tran Connection Contractor
 Operated vehicles designed to transport (6-12) passengers with physical and developmental
disabilities.
 Yearly training of operations concerning wheelchair and electrical scoters safety requirements.
 Radio dispatch with a two way radio regarding route times of pickup and drop off of clients.
 Advance knowledge of ADA regulations for clients with disabilities.
 Exceptional knowledge of Palm Beach County maps.
 Responsible for Pre-Trip inspections on a daily basis.
 Responsible for distribution of manifest and general clerical duties.
 Responsible for detail accident reports.
Job Title: Administrative Assistant JJ Young Inc. Albany, New York February 2006-2008
Job Title: Assistant Case Manager YWCA of Schenectady, New York March 2006-2007
Community Relations / Volunteer Activities
2003 2006 2007 2008 2011-2012 2014
Schenectady
Chamber Of
Commerce
Palm Beach
County Special
Olympics
WMHT
Radio Station
Atlanta PWG
Professional
Women’s Group
Delta Sigma
Sorority
parent
3k Leukemia
walk.
St. Mary’s
Medical Center
References Upon request