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Talkdesk - Call center in the browser
This document discusses Talkdesk, a cloud-based call center solution that allows users to create a call center with up to 10,000 agents entirely within a web browser. It offers international phone numbers, support for public and CRM data, call recording and transcription capabilities. Pricing is $49 per agent per month with the first agent free, and $0.04 per call minute. The company is gaining traction with over 4,500 agents on its waiting list and has raised $400k in funding as it seeks partnerships and clients.
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Talkdesk - Call center in the browser
- 1. @talkdesk @talkdesk create a call center in 5 minutes all in the browser Tuesday, January 24, 2012
- 2. @talkdesk callcenterstoday Tuesday, January 24, 2012
- 3. @talkdesk callcenterstoday Tuesday, January 24, 2012
- 4. @talkdesk callcenterstoday Tuesday, January 24, 2012
- 5. @talkdesk callcenterstoday Tuesday, January 24, 2012
- 6. @talkdesk callcenterstoday Tuesday, January 24, 2012
- 7. @talkdesk callcenterstoday Tuesday, January 24, 2012
- 8. @talkdesk callcenterstoday Tuesday, January 24, 2012
- 9. @talkdesk callcenterstoday Tuesday, January 24, 2012
- 10. @talkdesk callcenterstoday Tuesday, January 24, 2012
- 11. @talkdesk callcenterstoday I need... Tuesday, January 24, 2012
- 12. @talkdesk callcenterstoday Tuesday, January 24, 2012
- 13. @talkdesk callcenterstoday Tuesday, January 24, 2012
- 14. @talkdesk callcenterstoday Tuesday, January 24, 2012
- 15. @talkdesk create a call center in 5 minutes all in the browser scale from 1 to 10k agents international phone numbers Tuesday, January 24, 2012
- 16. @talkdesk INthebrowser Tuesday, January 24, 2012
- 17. @talkdesk INthebrowser call in the browser Tuesday, January 24, 2012
- 18. @talkdesk INthebrowser call in the browser public & CRM data Tuesday, January 24, 2012
- 19. @talkdesk INthebrowser call in the browser public & CRM data support tickets Tuesday, January 24, 2012
- 20. @talkdesk INthebrowser call in the browser public & CRM data Records & transcriptions support tickets Tuesday, January 24, 2012
- 21. @talkdesk revenuemodel revenue model flat fee per agent/month - 1st agent is free Pay per minute 5 agents = 4 x $49 = $196 90k minutes = 90k x $0.04 = $3.600 1 client = $3.796/month Tuesday, January 24, 2012
- 22. @talkdesk ourTraction number of agents waiting list 600 companies 4500 agents Tuesday, January 24, 2012
- 23. @talkdesk ourTraction number of agents 5000 waiting list 3750 600 companies 2500 4500 agents 1250 0 SEP OCT NOV DEZ Tuesday, January 24, 2012
- 24. @talkdesk I J 4months “@salesforce you should acquire this company... like now!” Luke Bornheimer “... one of the most disruptive companies in the cloud...” Tuesday, January 24, 2012
- 25. @talkdesk meettheTeam tiago paiva cristina fonseca raoul félix CEO CTO software engineer MASTERS DEGREE IN COMPUTER ENGINEERING startup experience procter & gamble employee Tuesday, January 24, 2012
- 26. @talkdesk moneyraised $400K Looking for partnerships and clients Tuesday, January 24, 2012
- 27. @talkdesk founders@talkdeskapp.com @talkdesk angel.co/talkdesk http://talkdeskapp.com Tuesday, January 24, 2012