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IT Shades
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T-Bytes
Platforms & Applications
February Edition 2021
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates..................................................................................................................................................7
3. Rewards and Recognition Updates...................................................................................................................26
4. Customer Success Updates................................................................................................................................40
5. Partnership Ecosystem Updates.......................................................................................................................79
6. Environmental & Social Updates.....................................................................................................................91
7. Miscellaneous Updates......................................................................................................................................93
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Financial, M & A Updates
Platforms & Applications Industry
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Financial, M&A Updates
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Apptio Acquires Targetprocess
Apptio, Inc., the leading provider of technology business management (TBM) solutions that help
organizations analyze, optimize, and plan technology spend, announced the completion of the
acquisition of Targetprocess, a leading Agile portfolio and work management solution. Founded in
2004, Targetprocess empowers organizations to plan, track, and prioritize work from the strategic
portfolio of projects and products to the software delivery team. It was named a Leader in Gartner’s
Magic Quadrant for Enterprise Agile Planning Tools, 2020 and recognized as a Strong Performer in
Forrester’s Value Stream Management Solutions Wave for Q3 2020. The acquisition of Targetprocess
builds on Apptio’s robust platform and reinforces its position as a market-leading provider of solutions
that offer a holistic view of technology investments across on-premise, cloud, and development
resources. It will allow customers to not only make smarter decisions about their technology
investments but also optimize the delivery of those investments. With the acquisition, the planned
integration of Apptio and Targetprocess will enable organizations to align their portfolio, product
management, and software delivery teams with a single source of truth. The rebranded Apptio
Targetprocess will deliver critical insights on a common platform, enabling customers to accelerate
their Agile transformations, manage demand and resource capacity to reduce costs, and track business
value of investments through the enterprise. Apptio Targetprocess will bring together Apptio’s proven
IT financial management applications and Targetprocess’s SAFe-aligned solution to create a
differentiated offering that will deliver more value through transparency, greater business agility, and
a stronger and more accountable partnership with the business.
Executive Commentary
“COVID-19 has forced every organization to be digital first – enterprises are moving from
waterfall to Agile project development so they can deliver continuous innovation. Agile
represents an incredibly powerful set of software development practices but its dynamic and
continual nature leads to complex ongoing challenges in planning resource investments,
optimizing those investments, and measuring the value they deliver,” said Chief Product and
Technology Officer at Apptio.
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Description
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Financial, M&A Updates
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Fonteva Acquired by Togetherwork
Fonteva is excited to announce that it has been acquired by
Togetherwork, the leader in integrated software and payments for
managing communities, groups and organizations. Fonteva will
operate as a business unit within Togetherwork, led by Fonteva
Chief Revenue Officer who has been named President of Fonteva.
Following a planned transition period, Fonteva CEO and
Co-founder will leave the company later in 2021. The majority of
senior management and staff have been retained and Fonteva will
continue to be based and operate out of their headquarters in
Arlington, VA.
Executive Commentary
“Having spent the last 10 years putting customers first and
building Fonteva into a ‘forever home’ for them, Fonteva CEO
believes Togetherwork is the right choice for the company. I’ve
always wanted to find the perfect ‘Forever Home’ for Fonteva,
and I’m delighted in having found that in Togetherwork. I first
met (Togetherwork CEO) and his team three years ago, and I’ve
come to be impressed with how they help companies they
acquire grow and flourish all while keeping true to their mission.
The combination of Togetherwork’s resources and product
capabilities, particularly in payments, will be a huge win for our
customers, our partners, and our employees.”
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Description
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Financial, M&A Updates
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MRI Software Enters Agreement to Acquire Manhattan Real Estate and
Workplace Solutions from Trimble
MRI Software, a global leader in real estate software, announces that it has entered into an
agreement to acquire Manhattan, the real estate and workplace solutions division of Trimble
based in Sunnyvale, California. The acquisition will extend the range of MRI’s occupier
solutions, providing a broader scope of offerings for commercial property owners, operators
and tenants worldwide. The transaction is subject to a number of closing conditions and is
expected to close in the first half of 2021. The acquisition aligns with the ongoing strategic
expansion of MRI’s corporate occupier business, giving clients a 360-degree view of their
workplace and simplifying the complexities of managing diverse portfolios. Additionally,
the acquisition enhances MRI’s Integrated Workplace Management System (IWMS) offering
with robust workplace scheduling and facilities management capabilities, complementing its
comprehensive lease accounting and administration offering. Manhattan clients gain access
to a broader scope of applications to manage their lease portfolio, including MRI’s artificial
intelligence (AI)-powered lease abstraction platform. In addition to strengthening MRI’s
technological footprint, the acquisition also bolsters its client base in North America, Europe
and Asia Pacific, and the combined company will serve 2,300 corporate occupiers.
Manhattan has employees in the United States, United Kingdom, India and Australia.
Executive Commentary
“The world of work has changed fundamentally over the past year, and companies
require innovative solutions that enable flexibility for their workplaces and leases,” says
Chief Executive Officer of MRI Software. “The acquisition of Manhattan will bring a
well-respected industry leader with a strong heritage into the MRI fold, and our
combined workplace management capabilities uniquely position us to serve the needs of
owners, operators and tenants across the real estate spectrum.”
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Description
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Financial, M&A Updates
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SAP Store and SAPApp Center Merged into One Marketplace for SAP and
Partner Solutions
SAP SE Said it has created one marketplace for solutions and services from
SAP and its partners, merging SAPApp Center for partner solutions with SAP
Store for SAP solutions. The new consolidated marketplace, called SAP Store
and available at store.sap.com, simplifies the shopping experience of
customers making their journeys to the intelligent enterprise. The consolidated
SAP Store introduces new capabilities, including a unified home page and
intelligent search functionality, which bring together all of SAP’s digitally
available solutions from SAP Store with more than 1,700 partner apps
previously available through SAP App Center. It includes and builds on the
many enhancements introduced on SAPApp Center in 2020. Partner solutions
certified by SAP and SAP Endorsed Apps continue to be prominently noted
with visual identifiers. These features make it easier than ever to navigate
through SAP and partner solutions, allowing customers to browse by
industries, categories, SAP products and lines of business.
Executive Commentary
“The merging of SAP’s two marketplaces into one storefront is important
to the success of the platform,” IDC Research Director said. “The ability to
discover SAP and partner solutions side-by-side is valuable for customers.
The guided search also is vital to those seeking solutions via SAP’s Store,
and the clean design and intuitive site navigation make discovery quick and
frictionless at a time where speed and agility are critical success factors.”
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Financial, M&A Updates
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SurveyMonkey Announces Fourth Quarter and Full Year 2020 Financial
Results
• Total revenue was $101.0 million, an increase of 20% year-over-year.
• Enterprise sales revenue was $29.8 million, an increase of 39% year-over year. Enterprise sales
revenue accounted for approximately 29% of total revenue, up from approximately 25% in Q4 2019.
We ended the quarter with approximately 8,200 enterprise sales customers, up 24% from
approximately 6,600 in Q4 2019.
• Self-serve revenue was $71.2 million, an increase of 13% year-over-year.
• Deferred revenue was $170.6 million, an increase of 21% year-over-year. Remaining
performance obligations (RPO) were $187.9 million, an increase of 17% year-over-year.
• Paying users totaled approximately 820,300, an increase of approximately 99,400, or 14% from
approximately 720,900 in Q4 2019, and an increase of approximately 17,100 paying users from Q3
2020. Approximately 88% of our paying users were on annual plans, up from 84% a year ago.
• Average revenue per user was $494, up approximately 6% from $467 in Q4 2019.
• GAAP operating margin was negative 16.0% and non-GAAP operating margin was 7.2%.
• GAAP net loss was $18.3 million and GAAP diluted net loss per share was $0.13. Non-GAAP
net income was $5.1 million and non-GAAP diluted net income per share was $0.03.
• Net cash provided by operating activities was $11.6 million and free cash flow was $9.5 million
for 11.5% and 9.4% margin, respectively.
Executive Commentary
“The SurveyMonkey team remained focused in a challenging 2020, delivering 22%
year-over-year revenue growth, over $45 million in free cash flow, and agile, new products and
solutions that help customers listen, learn, and take action for their stakeholders,” said chief
executive officer of SurveyMonkey. “Our Q4 book of business remained strong with more than
500 new enterprise customers like Avon, Carrefour, Evernote, Headspace, Mulberry, and
Norwegian Cruise Lines, and we are confident we can move further up-market in 2021 through
continued product innovation that helps even more enterprises turn feedback into action.”
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Key Financial Highlights
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Diligent to Become Largest Global GRC SaaS Company through Galvanize
Acquisition
Diligent Corporation the modern governance company with a platform used by nearly 700,000 board directors
and leaders, across 19,000 clients, announced that it has signed an agreement to acquire Galvanize, a global leader
in SaaS governance, risk, and compliance (GRC) software. Financial terms of the transaction were not disclosed.
The Galvanize transaction follows Diligent’s planned acquisition of Steele Compliance Solutions, Inc. (“Steele”)
a leader in ethics and compliance SaaS, which the Company signed in February 2021. Both transactions are
expected to close in March. With the acquisition of Galvanize, Diligent will become the largest SaaS GRC
provider. The combined solution with enrichment from Steele will enable an integrated GRC picture – from
Audit, Risk, Information Security, Ethics and Compliance across the organization directly to the CEO, CFO and
Board. Customers will benefit from a powerful operating system that enables governance programs
organization-wide, backed by trusted concierge level customer support with NPS scores over 50. Galvanize, the
only company with comprehensive “Leader” recognition from both Gartner and Forrester analysts, brings the
only integrated cloud GRC platform powered by robotic data automation across security, risk management,
compliance, and audit software for 6,000 global customers in 130 countries, including more than half of the
Fortune 1000 and S&P 500. As a FedRAMP-authorized cloud service provider, Galvanize is trusted by more than
900 government agencies worldwide, including most large agencies in the U.S. federal government, to advance
their missions transparently and efficiently. Diligent plans to enhance its modern governance platform with
Galvanize’s 11 integrated risk and compliance solutions, bringing new insights to its leading board and leadership
application and operational governance solutions. Galvanize’s flagship cloud-based platform – HighBond –
aggregates risk and compliance concerns to top-level strategy across the organization, with real-time dashboards
of comprehensive business metrics to the C-Suite and Board.
Executive Commentary
“We are on the cusp of a new era. Executives and their boards are navigating incredible challenges and
opportunities across all of their stakeholders. More than ever, they need an integrated view of data and
information, as well as clear visibility and confidence for decision-making, to effectively maximize
performance and mitigate risk,” said CEO of Diligent. “Risk and Compliance data traditionally sits in
disparate systems across audit, compliance and risk functions and make it difficult and laborious to combine
into one view for the CFO, CEO and Board. Together with Galvanize and Steele, we are excited to drive
even greater impact for our clients through a completely integrated GRC platform so they can run more
effective, equitable, sustainable, and successful organizations.”
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Solutions Updates
Platforms & Applications Industry
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ABAS ERP 20 - New Product Release
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7
Solution Description
Announcing the most extensive upgrade in abas 40-year company history - abas ERP 20. Feature rich with customer-specific updates made possible thanks
to the unique architecture. The new release focuses on more process security with enhanced controls, offering a new dashboard technology and integrating
previously chargeable add-ons into an overall ERP package, while being highly customizable. With the release of abas ERP 20, abas Software is expanding
the range of functions of its ERP software, which has over 120,000 users in small and medium-sized manufacturing and distribution businesses around the
world. The focus of the updated version is on increasing process security while maximizing flexibility in order to adapt processes to individual company
needs. In addition, over a dozen functions that were previously subject to a surcharge are now included in the standard scope of delivery. These functions
include mobile applications for warehouse management and shop floor for production data acquisition (BDE). The electronic invoice function is now also
integrated in the bundle - optionally in the now supported e-invoice format ZUGFeRD 2.1, which enables the automatic transfer of invoices to the document
management system. Plus the abas Dashboard technology, which in addition to preconfigured standard overviews and cockpits, allows you to build views
according to individual requirements in the dashboard editor - without any programming? Another unique feature of the abas upgrade is that all
customer-specific adaptations are retained during the update. This is not the case with most ERP manufacturers. With abas, the individual programming in
the installed version does not have to be carried out again after the update is in place. This lowers the total cost of ownership.
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Abbott Informatics Announces The Release Of STARLIMS SDMS V12.2
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8
Solution Description
Abbott Informatics is pleased to announce the release of STARLIMS SDMS (Scientific Data Management System) V12.2. In
addition to being available as part of the Abbott Informatics STARLIMS integrated solution, it is now available as a standalone
product to help clients achieve compliance with the data integrity expectations of the Food and Drug Administration (FDA) as well
as other regulatory authorities. STARLIMS SDMS V12.2 can work with an existing LIMS or without a LIMS, interfacing effectively
with any LIMS (Laboratory Information Management System), CDS (Chromatography Data System), ELN (Electronic Laboratory
Notebook), SAP (Systems Applications Products) and other lab systems through web services without replacing them. STARLIMS
SDMS V12.2 can benefit three types of clients:
• Organizations purchasing the Integrated STARLIMS Laboratory Information Management Solution which includes SDMS
• Organizations with an existing LIMS lacking SDMS capabilities
• And organizations without a LIMS, seeking a Standalone SDMS solution to manage their data and better meet regulatory
requirements
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Solution Updates
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See How Artificial Intelligence is Revolutionizing Healthcare and Medical
Companies
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9
Solution Description
AI tools help build and develop medical market sectors such as test result analysis, telediagnosis, and medical data processing. They
change not only the hospital management system, but also the lives of individual patients. With the aid of IBM Power servers,
Comarch experts have developed an algorithmic platform for EKG signal analysis, an advanced document classifier, a medical
e-interview, and a remote diagnostic point. Comarch Medical AI Cloud is a package of services that assist doctors and nurses, hospital
and outpatient clinic managers, as well as the patients themselves. With the aid of artificial intelligence, the Comarch solutions
support doctors and patients, speed up data analysis and diagnosis, improve the organization of medical knowledge and data, simplify
the treatment process, boost performance and healthcare quality, and cut costs. All thus is made possible by IBM Power servers,
designed to support processes that require reliability and high computing power, such as those that use artificial intelligence or
machine learning. Comarch’s AI products allow huge amount of patient data to be collected remotely, after which this information
can be transmitted directly to the center responsible for data analysis. The mechanism has been used, for example, in devices designed
to monitor ECG signals, such as an advanced Holter monitor that performs 24-48h testing.
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Fresenius Medical Care North America Enhances Nationwide Distribution of Home
Dialysis Machines and Supplies with Descartes Last Mile Delivery Solution
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Solution Description
Fresenius Medical Care North America (FMCNA), the nation’s leading provider of kidney care products and services, and Descartes Systems Group
the global leader in uniting logistics-intensive businesses in commerce, announce the rollout of Descartes’ last mile delivery solution to improve the
distribution of equipment and services to home patients and dialysis centres across the U.S. Descartes’last mile delivery solution provides an end-to-end
platform for home and last mile delivery operations. The solution spans delivery appointment booking, route planning and execution, mobile
proof-of-delivery (POD) and notifications processes. For FMCNA, in addition to creating more efficiencies with route planning, the solution improves
customer experience by providing home patients with more detailed information and control over the delivery of life-sustaining dialysis supplies. These
enhancements support efforts to increase adoption of home dialysis treatment for people living with kidney failure, an FMCNA priority and a goal of
the U.S. government’s Advancing American Kidney Health initiative. Using advanced continuous optimization technology, Descartes’ last mile
delivery solution takes committed appointments and improves route productivity, which generates additional delivery capacity and reduces costs. The
solution manages delivery execution with intelligent dispatching and GPS-based real-time vehicle tracking. The related mobile application helps drivers
execute the route and capture essential POD details. Real-time alerts keep customers up to date with the progress of the delivery through text or email
messages and engage the customer through surveys to provide a superior customer experience.
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Solution Updates
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AIO and Finastra awarded $1M grant from the BIRD Foundation to expedite
banks’ customer onboarding and loan origination
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Solution Description
AIO - Verified Financial Identity, a Fintech company based in Tel Aviv, and Finastra, announced that they have been awarded a USD $1 million
grant from the Board of Governors of the Israel-U.S. Binational Industrial Research and Development (BIRD) Foundation for the co-development
of a digital customer onboarding solution. Developed by AIO and available on Finastra’s FusionFabric.cloud open developer platform and app
marketplace, the solution automates the process of establishing the financial identity of a loan applicant in order to meet Know Your Customer
(KYC)/Know Your Business (KYB) regulations. The project received the largest available grant through the BIRD Foundation following a
thorough review by BIRD-appointed evaluators from the National Institute of Standards and Technology (NIST) of the U.S. Department of
Commerce and the Israel Innovation Authority. Driving factors that led to the grant being awarded to AIO and Finastra include the creation of an
innovative solution that solves real-world problems and the ease with which financial institutions can leverage that technology. Current manual
processes related to loan origination can be costly and time consuming. AIO’s solution, which integrates with Finastra’s Total Lending suite,
speeds up customer onboarding by up to 80% and saves costs by securely automating the collection and verification of digital financial documents.
Patented AIO technology maintains data collection with the customer, automatically verifying digital documents. These are then supplied digitally
to the financial institution through Finastra’s Total Lending.
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Payment Fraud Prevention app from NetGuardians sees success on
Finastra’s FusionFabric.cloud
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Solution Description
Finastra announced the availability of NetGuardians’ Payment Fraud Prevention app on its FusionFabric.cloud open development platform. The
app uses artificial intelligence to proactively detect fraudulent payments in real-time and reduce fraud losses. NetGuardians’ operational
experience shows that compared with traditional anti-fraud offerings the software reduces the number of false positives by up to 83 percent,
resulting in bank staff spending an estimated 93 percent less time investigating suspicious payments. The NetGuardians app, available via
FusionFabric.cloud, is pre-integrated with Finastra’s corporate payments, cash management and retail banking solutions: Fusion Global PAYplus,
Fusion Payments To Go, Fusion Cash Management, Financial Messaging Services and Fusion Essence. A handful of customers have already
selected the pre-integrated app to fight payment fraud more effectively. The app uses AI and machine learning to analyze customer behavior and
accurately score payments for fraud. This approach allows banks to reduce their fraud losses while blocking fewer legitimate customer payments
than traditional rules-based fraud detection engines. Using the NetGuardians pre-defined AI/ML risk models, banks are able to tackle payment
fraud challenges by detecting suspicious payments coming from social engineering techniques or scams, such as invoice redirection, CEO-fraud
and others. When a fraudulent transaction is detected, it is temporarily held and an alert is generated in real-time and routed to the relevant
stakeholders through risk dashboards and forensics tools for further investigation.
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Solution Updates
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Filogix, a Finastra company, digitizes the end-to-end mortgage process
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Solution Description
Filogix, a Finastra company, announced that it has enhanced its Filogix Expert offering with the launch of Filogix Expert Pro and
Filogix Expert Plus – solutions that digitize the full end-to-end mortgage process. Both Filogix Expert Pro and Filogix Expert Plus
are built on the cloud-based point-of-sale mortgage capabilities obtained through the acquisition of Doorr to give Canadian mortgage
professionals a dynamic platform to run their business, their way – anytime, anywhere. Filogix Expert Plus is available for free to
Canadian mortgage professionals. Filogix Expert Pro and Filogix Expert Plus allow mortgage professionals to centralize their
business through workflow optimization, resulting in improved consumer experience, more time to manage new opportunities and
the ability to fund deals more rapidly. For broker-owners, this means improved visibility over brokerage operations, with insight into
performance metrics and business analytics. Mortgage lenders will gain greater ability to receive enhanced, more complete deal
submissions improving the efficiency of the mortgage process. Filogix Expert Pro and Filogix Expert Plus are fully integrated with
the Filogix Mortgage Marketplace, Canada’s largest marketplace specifically serving the mortgage industry and are both available in
English and French.
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VR FleetCare Goes for Growth with Infor and Midport
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Solution Description
Infor announced that Finnish rail maintenance leader VR FleetCare will standardise on Infor CloudSuite Industrial Enterprise as the
technology platform for the digital transformation of operations throughout the Nordic and Baltic countries. Spanning all business
processes, the solution will be rolled out to approximately 1,000 users and replaces a legacy system that can no longer support VR
FleetCare’s plans for aggressive growth. Implemented by local Infor partner and rail maintenance, repair, and overhaul (MRO)
industry specialist Midport Scandinavia, Infor CloudSuite Industrial Enterprise will enable VR FleetCare to adapt to the regulatory
changes in the Finnish passenger rail transport industry and enable the sale and delivery of services to multiple rail operators.
Following a thorough review of the market, a cloud-based deployment of Infor CloudSuite Industrial Enterprise was chosen based on
the functionality offered by the applications. Strong, industry-specific references also featured heavily in the decisions made by VR
FleetCare. These demonstrated not only rapid deployment of the software but also that VR FleetCare will always be on the latest
release of the software without expensive and time-consuming upgrade projects. The ability of the Infor OS cloud platform to connect
with third-party ERP and group financial software was an additional, vital factor.
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Blue Yonder Expands Relationship with HEINEKEN to Plan Volatile
Demand in Fast Changing World
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Solution Description
Global brewer expands Blue Yonder supply chain footprint to digitally manage volatile demand changes powered by machine learning, With demand rapidly changing
during the COVID-19 pandemic, beverage producers need more accurate forecasting capabilities to stay ahead of the thirsty consumer. That’s why HEINEKEN, the
world’s most international brewer, has expanded its demand planning capabilities with Blue Yonder, a world leader in digital supply chain and omni-channel commerce
fulfillment. HEINEKEN will implement Blue Yonder’s machine-learning(ML)-powered demand planning solution to keep pace with rapidly changing consumer demand
patterns. Committed to innovation and long-term brand investment, HEINEKEN was looking for a solution that would expand its digital capabilities to allow for more
accurate, integrated and automated forecasting. Blue Yonder will provide solutions to achieve improved forecast accuracy, always-on planning capabilities and a new
user experience. The improved demand signal will feed into Blue Yonder’s Luminate Platform, powered by a fast optimization engine, that will translate into even greater
supply chain performance. A long-time Blue Yonder customer, HEINEKEN already utilizes Blue Yonder’s end-to-end supply chain planning solutions in many of its
operating companies to optimize and orchestrate decisions across sales, supply chain, operations, and finance. Going forward in the next few years they will deploy the
new demand planning solution in five of its largest operating companies worldwide. Powered by Microsoft Azure, Blue Yonder’s demand planning solution continuously
provides insights into a customer’s supply chain to allow for smarter, more profitable business decisions using AI and ML. The solution can ingest hundreds of internal
and external influencing factors that drive demand to provide a unique demand projection with calculated business impact and risk. HEINEKEN will realize better
inventory management and an improved understanding of demand drivers and consumer behavior.
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Oracle Expands Hybrid Cloud Portfolio with New Oracle Roving Edge
Infrastructure
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Solution Description
Oracle has expanded its hybrid cloud portfolio with Oracle Roving Edge Infrastructure, a new offering that brings core infrastructure services to the edge
with Roving Edge Devices (REDs)—ruggedized, portable, scalable server nodes. Using Oracle Roving Edge Infrastructure, organizations can run cloud
workloads wherever they need them, even in the world’s most remote locations. Whether it is in the back of a plane, a polar observatory, or an oil tanker in
the mid-Atlantic, the power of Oracle Cloud is always accessible with Oracle Roving Edge Infrastructure. The new service is part of Oracle’s comprehensive
hybrid cloud portfolio, which provides customers with more flexibility and control over their cloud deployments than other vendors. Global customers across
financial services, public sector, healthcare, logistics, and communications industries are using Oracle’s hybrid cloud solutions to support their cloud
transformations without the trade-offs in scale, data sovereignty, and control that they have had to make in the past. Only Oracle offers a comprehensive cloud
portfolio that meets customers where they are in their cloud transformation. In addition to its public cloud offerings, which include 29 Oracle Cloud regions,
Oracle Government Cloud, and six global Oracle-Microsoft Azure Interconnect regions, Oracle offers the most complete support for hybrid cloud strategies.
Services include Oracle Dedicated Region Cloud@Customer, Oracle Exadata Cloud@Customer, Oracle VMware Cloud Solution, and now Oracle Roving
Edge Infrastructure. Together, these solutions provide customers with flexibility of location and a high degree of customer control so customers can run an
identical set of Oracle Cloud services in their datacenters, run core cloud services entirely disconnected from the internet, and minimize dependencies on the
public cloud.
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Oracle Supports Nemours Children’s Health System’s Move to the Cloud
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17
Solution Description
Oracle is supporting Nemours Children’s Health System, an internationally recognized pediatric healthcare system, with cloud business applications to
support its mission of creating a healthier future for all who walk through its doors. With Oracle Fusion Cloud Applications Suite, Nemours will be able to
integrate its finance, HR, and supply chain operations on a single cloud applications suite in order to break down silos between departments, quickly and
easily embrace the latest innovations, and improve the engagement, collaboration, and performance of its more than 8,000 dedicated associates. For more
than 80 years, Nemours has been improving the lives of children across the Delaware Valley and Florida, earning recognition as one of the nation’s leading
pediatric healthcare systems. To continue delivering world-class care, Nemours needed to replace its existing individual business applications with a single,
integrated cloud platform that could break down silos and help its associates improve decision-making by providing real-time access to data. After much
consideration, Nemours selected Oracle Fusion Applications. Oracle Fusion Cloud Enterprise Resource Planning (ERP), Oracle Fusion Cloud Human
Capital Management (HCM) and Oracle Fusion Cloud Supply Chain & Manufacturing (SCM) will enable Nemours to manage its finance, HR, and supply
chain data on a single, integrated platform. With Oracle Cloud ERP, Nemours will be able to simplify business processes and improve decision making by
gaining a complete view of its financials. Oracle Cloud SCM will help Nemours more efficiently manage suppliers and logistics as demand changes. And
with Oracle Cloud HCM, Nemours will be able to automate repetitive tasks to focus on more strategic initiatives such as career development and workforce
planning, quickly and easily process payroll, and improve employee experience through a conversational user interface.
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Al Dahra Digitally Transforms Food Security Supply Chain in the Middle
East Amid COVID-19
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18
Solution Description
SAP SE announced that SAP Ariba solutions have helped Middle East agribusiness Al Dahra save 10% to 15% in
procurement, while helping the region avoid a potential food shortage during the COVID-19 pandemic. The Middle
East and North Africa region is among the world’s largest food importers, according to a recent report by the Brookings
Institution. Over the past two years, Al Dahra has doubled its workforce from 2,500 to more than 5,000 employees and
now operates in 15 countries across four continents. As part of its digital transformation road map, Al Dahra digitalized
its end-to-end procurement processes with SAP Ariba solutions, increasing cost savings, better managing categories,
and enhancing compliance and transparency. With access to Ariba Network, which connects millions of companies
around the world, Al Dahra can tap into new suppliers and host competitive e-auctions, requests for quotations (RFQs)
and requests for proposals (RFPs).
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SAP Launches SAP Learning Hub, Partner Edition, Designed Specifically
for Partners
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19
Solution Description
SAP SE announced the launch of SAP Learning Hub, partner edition. This is the first SAP Learning Hub solution that combines all the learning content
that partners of the SAP PartnerEdge program require. SAP Learning Hub, partner edition, bundles the necessary learning tools into one affordable
solution. It includes access to the entire enablement content portfolio, hands-on practice, and assessments to help partners stay up-to-date on the latest
SAP innovations and to keep their certifications current. As today’s digital transformation technology advances and cloud innovations rapidly emerge,
SAP experts and partners need to update their relevant skills and knowledge continually. The new edition of SAP Learning Hub, tailored for SAP
partners, is built on the existing partner engagement framework and signals SAP’s commitment to partner and customer success. With a highly
proficient and certified workforce across SAP solution areas, SAP partners can more effectively differentiate themselves, encourage continuous
customer engagement and ultimately drive value and success for customers. Certifications not only demonstrate a commitment to deliver excellence in
a tangible way but also help to differentiate organizations by verifying high-quality expertise. Amid the quick pace of digital transformation – and the
subsequent need to adapt quickly and continually – SAP Learning Hub, partner edition, provides a comprehensive solution that covers initial learning
content, certification and ongoing training. As new product innovations and releases are available throughout 2021, SAP will update the partner edition
learning content to enable partners to keep their knowledge, skill sets and certifications current.
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SurveyMonkey Expands Return-to-Work Solutions to Empower HR and
Business Leaders with Crucial Employee Sentiment Data
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Solution Description
SurveyMonkey a leader in agile software solutions for customer experience, market research, and survey feedback, announced its
expanded Return-to-Work solutions to support people leaders as they seek to manage strategic change by understanding and acting
on employee needs and sentiment as businesses reopen their doors. Available through SurveyMonkey’s Enterprise plan, the solutions
feature automated insights, industry benchmarking, trend analysis, and quick set up guided by SurveyMonkey Genius™, which
combines AI, machine learning and decades of industry expertise. Global restrictions, remote work models, and physical distancing
efforts have fundamentally changed how businesses operate. While a return to in-office environments will look different for every
organization, people leaders will need to understand constantly shifting employee attitudes and needs in order to keep operations
running while minimizing business risks and keeping their workforce engaged. This enormous change management challenge
requires a large scale effort. The new Return-to-Work solutions feature templates including a Remote Worker Engagement Survey,
Return-to-Work Assessment, and Onsite Worker Check-in. The company also offers a solution for COVID-19 Symptom Tracking in
the United States.
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Temenos MarketPlace Welcomes Open Banking Platform Tink
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21
Solution Description
Temenos the banking software company, announced that Tink, one of Europe’s leading open banking platform providers, has joined
Temenos MarketPlace. Tink’s platform provides connections to more than 3,400 banks, reaching over 250 million bank customers
across 13 European markets. Tink’s market-leading open banking and personal finance management solutions will enable Temenos
clients to empower their banking customers with consolidated, enriched views of their accounts and transactions and to deliver
enhanced, streamlined and seamless data-driven financial services. Temenos customers will be able to access Tink’s technology
through Temenos’Infinity digital front-office platform, which enables banks to deliver outstanding customer experiences with a rapid
time-to-market. The addition of Tink to the Temenos MarketPlace will further enhance banks’ ability to gain actionable insights and
offer targeted, multi-banking services for their clients. Temenos MarketPlace allows banks to leverage the cutting-edge fintech
solutions that complement Temenos software. Solutions are curated and pre-integrated for rapid implementation and time-to-value.
the MarketPlace comprises over 50 fintech solutions, enabling Temenos clients to easily pursue their journey of differentiation and
innovation.
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New Accounting Courses Offered by Yardi Aspire Available for CPA
Professional Development
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22
Solution Description
Property managers that use Yardi® software have a new option for mandatory Certified Public Accountant (CPA) training requirements. Yardi®
Aspire now offers immersive, online course bundles that adhere to the National Association of State Board of Accounting (NASBA) recognized
standards, providing CPAs the opportunity to earn Continuing Professional Education (CPE) credits in a convenient, on-demand learning platform.
Accounting professionals that work for Yardi clients now have a cost-effective and convenient way to maintain, reinforce, and develop essential
accounting software skills. Yardi Aspire courses follow Yardi’s best practices and utilize industry-leading training technology. The CPE-approved
Aspire courses, developed by Yardi experts, feature immersive software simulations that guide the learner through best practices for the essential
accounting software functions. Accountants will not only learn how to use the software properly, but how to prevent and correct data entry errors.
Yardi Aspire is the industry’s only online learning management solution that offers exclusive Yardi training in a user-friendly online solution. In
addition to self-paced courses, the software features advanced authoring, live event management, survey, eSign, assessment modules, centralized
document and resource library, and host of online communication tools. Administrators enjoy hand-free training management and automated
reporting. Aspire’s NASBA-aligned CPE courses are designed to be accessible and flexible. Coursework includes convenient, modular training
content that can be completed in manageable chunks, over days or weeks.
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Resident Care Reinforced by New Feature of Yardi Senior IQ
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23
Solution Description
Yardi® Senior IQ delivers business intelligence that helps senior living community managers make safe, smart
decisions. Staffing Analysis, a new addition to the solution, mitigates risk further by ensuring that shift assignments
meet resident care requirements. Staffing Analysis automatically draws resident care information from Yardi® EHR,
an electronic health record system, then lists the workers, task time allotments and skillsets assigned to each shift on a
dashboard. If a shift is overstaffed or understaffed by workers or skillsets, managers can transfer tasks or staff with
drag-and-drop functionality. When care plans change in Yardi EHR, the Staffing Analysis dashboard automatically
resets task time allocations. Executive directors, lead nurses and others who assign shifts gain efficiency with a
streamlined staff efficiency tool. Staffing Analysis leverages existing care records without interfaces and eliminates the
need to compile multiple reports, prepare spreadsheets or rekey data.
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Yardi Launches Rent Relief Software to Help Government Agencies
Manage Emergency Rental Assistance Funds
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24
Solution Description
Yardi® is launching Rent Relief powered by Yardi, a powerful all-in-one platform that will help get payments to households and landlords quickly
and easily. To help governments manage the distribution process of federal emergency rental assistance, A trusted leader in the property
management technology space, Yardi brings the development expertise and proven history as a software provider for nearly every real estate
vertical. Managing more than 12 million U.S. residential units, Yardi processes monthly rental payments for 8 million apartments, posts more than
40 million electronic invoices, and administers more than $8 billion in payments. Yardi has consistently stepped up in crisis situations to offer
funds, resources and expertise. In 2016, Yardi worked with the Provincial Government of Alberta to develop a searchable, easy-to-use housing
registry after 2,000 homes were lost in the devastating Fort McMurray wildfire. In 2017, after Hurricane Harvey devastated southern Texas, Yardi
created a regional housing site and hotline for displaced residents and also donated $1 million in disaster relief. That response was repeated after
Hurricane Irma later the same year. Yardi donated $1 million in support of rental support resources for the newly launched COVID-19 Rental
Housing Support Initiative, a collaboration of The Institute of Real Estate Management (IREM), National Apartment Association (NAA), National
Multifamily Housing Council (NMHC) and National Association of Residential Property Managers (NARPM).
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T2 Mobile Enforcement App Now Integrates with Genetec ALPR System
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25
Solution Description
T2 Systems’ Mobile Enforcement App (MEA), a citation issuance app available for iOS and Android smartphones and
tablets, now integrates with security solution leader Genetec’s AutoVu automatic license plate recognition (ALPR)
system, providing parking operations with a mobile LPR-based enforcement solution. This integration allows an
enforcement vehicle equipped with Genetec AutoVu to communicate directly with the MEA, enabling enforcement staff
to view and enforce LPR detected violations in the MEA in real time. All data is stored in T2 Flex®, and the two solutions
work together to streamline data and make issuing citations as easy as the press of a button. Benefits of this integration
include improved enforcement efficiency, the ability to see claimed detected violations, improved safety for enforcement
officers. Additionally, this combined solution helps keep traffic moving, as officers can park their LPR vehicle and return
to any cars in violation to enforce, rather than stopping for each violation. If you are a current T2 customer, reach out to
your Account Manager for more information on this integration.
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Rewards & Recognition Updates
Platforms & Applications Industry
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Blackline Takes Top Spot For Enterprise Financial Close Software In
Annual G2 Ranking Of The Best Finance Products
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26
Leading online peer reviews platform G2 recently announced that BlackLine, Inc took the No. 1 spot for Financial
Close software in the Enterprise category on G2’s list of the ‘Best Finance Products of 2021’. Recognized for ‘Market
Presence’ and ‘Satisfaction’, BlackLine also ranked No. 15 on the overall list – the only company in G2’s Financial
Close category to make the top 15, ahead of such industry giants as NetSuite, Oracle and Workday. G2’s Best Software
Awards and Lists rank the world’s best software companies and products based on authentic, timely reviews from real
users. As of Feb. 11, BlackLine customers had posted 545 reviews at G2.com. G2 created the 2021 lists based on data
from over a million authentic, verified customer reviews spanning over 86,000 software products from nearly 65,000
companies. Winners were determined based on 241,441 reviews left on G2 between Jan. 1st and Dec. 31st, 2020 and
were limited to companies that had received at least 100 reviews in the past year.
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Arcoro Wins Two 2021 Stevie Awards
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27
Arcoro®, a proven SaaS provider of human resources (HR) management solutions for high-risk industries, announced that it received
a gold Stevie® Award for Contact Center of the Year (Up to 100 Seats) and silver Stevie Award for Most Valuable [COVID-19]
Response by a Customer Service Team in the 15th annual Stevie Awards. Arcoro garnered a gold designation in the category of
Contact Center of the Year (Up to 100 Seats) – Business Services. This was to recognize the outstanding work related to the
consolidation of three companies and brands. Arcoro was proud to be acknowledged among many major Contact Center award
recipients. Arcoro was also honored with a silver Stevie award for its COVID-19 response. The teams were able to create a valuable
employee health screening tool, quickly scale up delivery, and add it as a permanent feature of Arcoro’s ExakTime® advanced,
construction-targeted time and attendance software in just two months. The Stevie Awards were established in 2002 and are among
the world’s most widely recognized business awards, recognizing all facets of achievement in the workplace. More than 2,300
nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition.
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Inspired eLearning Wins Three Platinum Awards at the 2021 AVA Digital
Awards
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28
Continuing on the heels of a record-setting 2020, Inspired eLearning kicks off the new year by winning three AVA Digital
Awards. The company’s courses, Invoice Fraud – BECs and VECs, Defending Against Phishers, and Coronavirus Phishes and
Scams earned Platinum awards in the Web-Based Production/Short Form Category. Inspired eLearning designs its training
content with the end-user in mind to help reinforce learnings from the training, increase retention, and promote positive
behavior that ultimately reduces your company’s overall risk to today’s most threatening cyberattacks. AVA Digital Awards is
administered and judged by the Association of Marketing and Communication Professionals (AMCP). The international
organization consists of several thousand productions, marketing, communication, advertising, public relations, and freelance
professionals. AMCP administers recognition programs, provides judges, and rewards outstanding achievement and service
to the profession. Judges are industry professionals who look for companies and individuals whose talent exceeds a high
standard of excellence and whose work serves as a benchmark for the industry.
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Kinaxis Investment in its People Leads to Recognition as a Top Company
to Grow Career
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29
Kinaxis® Inc. the authority in driving agility for fast, confident decision-making in an unpredictable world, has been recognized as a top company to
grow a career based on its investment in employees and culture. The company has been named one of Canada's Top Employers for Young People and
one of the National Capital Region's Top Employers as a result of editorial competitions held by the Canada's Top 100 Employers project. As a leader
in supply chain planning since 1984, Kinaxis has been committed to providing its employees with an innovative work environment that is committed
to supporting them not only in their careers, but in their personal growth. In response to the COVID-19 pandemic, Kinaxis expanded its support to
provide even more tools to employees and the community. The company has implemented a variety of mental and physical health and wellness
programs to support employees across the globe and has doubled its counseling-focused benefit to ensure employees have access to outside tools that
support their wellness, too. Most recently, the company implemented "Kinaxis Days," where the organization takes the last Friday of each month off
paid as a way to allow all employees to unplug and recharge. Kinaxis has also reconfirmed its commitment to its community with the launch of Kinaxis
InConcert, a program run in partnership with the Canadian Live Music Association to sponsor approximately 30 concerts that will be live streamed from
stages across Canada. The company also hosted its own #TakeoutChallenge, allowing every employee and their family to purchase dinner from a local
restaurant, paid for by Kinaxis, as a way of showing support for industries especially hard hit by the pandemic.
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Oracle Cloud VMware Solution Obtains FedRAMP High Authorization
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Oracle Cloud VMware Solution has obtained Provisional Authority to Operate (P-ATO) at the High impact level from the
FedRAMP Joint Authorization Board (JAB). The accreditation recognizes the solution for adhering to stringent
performance, security and compliance standards. Now, US government customers can operate VMware software-defined
data centers in Oracle Cloud to manage and run critical applications and workloads. The Oracle Cloud VMware Solution
allows government agencies to accelerate their cloud strategies by migrating VMware environments to Oracle Cloud
while maintaining continuity of operations, staffing, best practices, and tools from their on-premises VMware
environments. VMware provides major technology that US Federal civilian and defense agencies depend on to manage
their IT infrastructure. Oracle Cloud VMware Solution is VMware Cloud Verified. This designation validates integration
and interoperability for customers operating VMware environments in the Oracle Cloud VMware Solution.
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SAP Takes Top Spot in Internationally Recognized CeFPro Fintech
Leaders 2021 Report
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31
SAP SE announced that it took first place in both core banking/back-end systems and accounting and treasury
management in the Fintech Leaders 2021 Report by the Center for Financial Professionals (CeFPro), an international
research organization. CeFPro also named SAP among the top 20 in the overall fintech ecosystem. The rankings
categorize and evaluate leading fintech companies, vendors and solution providers and are based on data gathered from
surveys of practitioners, end users and subject matter experts. The report uses original research and market analysis
conducted by CeFPro and backed by an advisory board of 60 international industry professionals. CeFPro’s Fintech
Leaders 2021 Report also includes research on industry trends, priorities and challenges. Key findings highlight
advanced analytics and artificial intelligence as leading opportunities. These takeaways underscore the importance of
making technology the backbone of fintech strategies for a state-of-the-art intelligent suite and digital platform.
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SAPAnnounces 2021 Recipients of Regional Awards for Partner
Excellence
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32
SAP SE presented 85 regional awards for partner excellence in a variety of categories at the recent SAP Customer
Success Summit event. The awards recognize top partners for their excellence in overall sales, innovation, technology
and services, as well as in solution-specific areas. Winners of the regional awards for partner excellence were selected
from SAP’s wide-ranging partner base, and nominations were based on SAP’s internal sales data. A steering committee
composed of regional and global SAP representatives determined the winning partners in each category by region
according to numerous criteria, such as sales achievement and performance. SAP congratulates this year’s top
performers across the globe. Partners are essential to SAP’s success, and these awards are a testament to the amazing
work and value they deliver. SAP and its partners help customers adopt innovation easily, gain results rapidly, grow
sustainably and run better with their solutions.
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Sapiens Wins Celent Xcelent Award 2021 For Property & Casualty Policy
Administration Systems In Emea
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33
Sapiens International Corporation, a leading global provider of software solutions for the insurance industry,
announced that Sapiens IDITSuite for Property and Casualty has won Celent’s XCelent award for the Breadth of
Functionality category. The award follows a string of recent Sapiens’ XCelent wins, illustrating Sapiens’ significant
impact on the global insurance industry. Recent XCelent awards include two for Sapiens IllustrationPro and one for
Sapiens UnderwritingPro for Life & Annuities. This marks the 12th consecutive year that Sapiens IDITSuite received
a Celent XCelent Award. The report describes IDITSuite’s diverse configuration tools, including a visual workflow
editor and rules engine editor. It also credits the solution’s strong, rich user interface, impressive API and ability for
ecosystem integration and excellent internationalisation of products, offering multi-currency and multi-lingual
capabilities.
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Nucleus Research ranks Wolters Kluwer as CPM Leader for its CCH®
Tagetik expert solutions
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34
Wolters Kluwer, with its CCH Tagetik global expert solutions, has been recognized as a Leader in the Nucleus Research CPM
Technology Value Matrix 2021 for the full scope of Corporate Performance Management (CPM) providing close and consolidation,
planning, reporting, analytics, disclosure and compliance capabilities. Each year, Nucleus Research evaluates CPM vendors based on
their usability and functionality, as well as the value that customers realized from each product’s capabilities. Their findings are based
on customer feedback, product demonstrations, and conversations about the market with vendors and users. Wolters Kluwer
advanced from ‘Expert’to ‘Leader’in the 2021 evaluation of its CCH Tagetik software. CCH Tagetik expert solutions are used across
all industries including banking, insurance, manufacturing, healthcare, retail, services and telecommunications verticals. CCH
Tagetik software enables businesses to achieve complex forecasts and plans, drill-down to greater granularity, close and report
quickly, and unify planning activities across finance and operations. With access to the latest advanced technologies out-of-the-box,
finance professionals at mid-size to global enterprises are empowered to make a difference in their business.
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Unit4 Named as a Facilitator by Nucleus Research in the CPM Value
Matrix 2021
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Unit4, a leader in enterprise cloud applications for mid-market services organizations, announced it has been recognized as a
“Facilitator” in the Nucleus Research CPM Value Matrix 2021, for its FP&A solution. With the increased demand for
Corporate Performance Management (CPM) solutions, the CPM Value Matrix looked at CPM vendors whose presence is
increasing in this market and examined them based on their usability and functionality, as well as the value that customers
realized from each product’s capabilities. Unit4 is one of four vendors recognized as a facilitator and one of the few
companies within the matrix to have improved their scoring. Since last year, Unit4’s ease-of-use scores have increased and
Unit4 FP&A has been recognized for its flexibility for ease of implementation, with users gaining greater visibility across
finance, sales, operations, HR, and inventory on the front-end. Nucleus Research also highlighted tighter integrations across
Unit4’s enterprise application portfolio, strengthening of the application’s connections to the overall platform and notes that
the AI-driven capabilities such as digital assistant Wanda, is a differentiator.
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Galvanize Named One of BC’s Top Employers for Eighth Consecutive
Year
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Galvanize, the global leader in SaaS governance, risk, and compliance (GRC) software, announced it has been selected as one of BC’s Top Employers for the eighth year
in a row. The award is given in recognition of Galvanize’s exceptional workplace practices, including its commitment to employee training and career advancement
opportunities, work-life benefits, and overall connected culture, as well as its pandemic response plan, which includes increased employee communication, ongoing
surveys on employee well-being, and initiatives to ensure employees stay connected. Galvanize’s employee-first culture emphasizes open communication, innovation,
and career growth. Industry-leading in-house and online training programs like Change Agents and Peer Coaching, along with generous budgets for external training and
continued education, showcase Galvanize’s commitment to employee development. Employee well-being and maintaining a connected culture remain a top priority for
Galvanize, with initiatives to promote employee engagement and socialization while working from home, including online game nights, happy hours, morning coffees,
daily challenges, and talent showcases. The award also recognizes Galvanize for their COVID-19 response plan, which allowed for an effective transition from in-office
to work-from-home with minimal disruption to productivity. Employee well-being has been the number one priority throughout this time. During the first several months
of the pandemic, Schultz provided daily company-wide updates to keep every team member informed and connected. Employee engagement surveys were implemented
to evaluate stress levels and mental well-being. Throughout the pandemic, Galvanize has also run wellness sessions over Zoom featuring internal and external presenters
on topics such as mindfulness and meditation, healthy eating, and virtual yoga and workout sessions. Employees continue to be provided with a collection of wellness
resources that are free or covered by Galvanize’s comprehensive extended benefits plan.
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Zerto Named ‘Best Emerging Vendor’ at 14th Annual Canadian Reseller
Choice Awards
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37
Zerto, an industry leader in cloud data management and protection, announced it has been named the “Best Emerging Vendor” in the
eChannelNews 2021 Reseller Choice Awards. The award recognizes Zerto’s track record over the past 12 months in delivering its
solutions for disaster recovery, backup, and cloud. With more than 600 vendors nominated across 68 categories, winners were determined
by votes from thousands of Canadian VARs, solution providers, IT consultants and MSPs, based on their overall performance in the
Canadian channel. Working with a range of channel partners across Canada, including CDW Canada, GlassHouse Systems, and
Softchoice to name a few, Zerto delivers the only cloud data management and protection platform that enables enterprises to mobilize,
protect, and recover applications across public and hybrid clouds without downtime or data loss. Zerto enables its Canadian customers to
fully utilize the cloud across private, public, or hybrid cloud environments for disaster recovery (DR), backup, or data mobility.
Organizations are turning to Zerto when their current DR solution doesn’t meet business SLA requirements for RTO/RPO needs, when
they are utilizing cloud to reduce real estate costs of an on-premises DR target, or when they are using cloud for backup. As a result, Zerto
has doubled year-over-year the number of cloud deployments, seeing tremendous growth from its platform.
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CRN® Names Zerto as a Coolest Cloud Company for 2021
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Zerto, an industry leader in cloud data management and protection, announced that CRN®, a brand of the The Channel Company, has named Zerto
as one of its 100 Coolest Cloud Companies for 2021. This annual list recognizes the leading cloud technology providers in five critical categories:
infrastructure, monitoring and management, security, storage, and software. This year’s 100 Coolest Cloud Companies were selected by the CRN
editorial team based on their demonstrated commitment to working with channel partners and innovation in product and service development.
CRN’s 100 Coolest Cloud Companies list not only honors exceptional technology suppliers, but it has become a trusted resource for solutions
providers looking for cloud technology providers to partner with — presenting a list of the companies best positioned to support their cloud
service’s needs. Zerto provides the only cloud data management and protection platform that enables enterprises to mobilize, protect, and recover
applications across public and hybrid clouds without downtime or data loss. Zerto has thousands of customers utilizing the cloud—whether
private, public, or hybrid cloud environments—for disaster recovery (DR), backup, or data mobility. Zerto has doubled year-over-year the number
of cloud deployments, seeing tremendous growth from its platform. Many organizations are turning to Zerto when their current DR solution
doesn’t meet business SLA requirements for RTO/RPO needs, when they are utilizing cloud to reduce real estate costs of an on-premises DR target,
or when they are using cloud for backup.
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Talview is the First AI-led Video Interviewing and Proctoring Company
to Attain WCAG 2.0 Compliance, Ensuring Accessibility for All Talent
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39
Award-winning recruitment and proctoring software leader, Talview, recognizes that organizations, candidates, and students rely on
the company to level the playing field for talent applying for openings or taking tests using Talview, while protecting their data and
privacy. As part of the company’s continued dedication toward these efforts, Talview announced that its recruitment, candidate, and
proctoring applications comply with Web Content Accessibility Guidelines 2.0 (WCAG 2.0) regarding web content accessibility. The
company also released enhanced corporate Privacy Policy around data security and data privacy processes. Certified compliant with
WCAG 2.0, Talview’s recruit, candidate, and proctoring applications are designed to make it easier for people with a diverse range
of hearing, movement, sight, and cognitive ability to apply for openings and take exams. Talview’s enhanced privacy policy details
the company’s data collection and disclosure practices and processes for data disputes. The company also proactively complies with
top global regulations to secure and protect personally identifiable information, including General Data Protection Regulation
(GDPR), California Consumer Privacy Act (CCPA), Lei Geral de Proteção de Dados (LGPD), Personal Data Protection Act (PDPA),
GDPR-K, and Children’s Online Privacy Protection Rule (COPPA).
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Taiwan’s ezTravel joins Amadeus’ NDC [X] to spearhead innovation with
NDC-enabled API
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40
ezTravel, Taiwan’s leading online travel agency (OTA), is implementing the cutting-edge Amadeus Travel API. This
NDC-enabled solution gives OTAs in Asia Pacific and across the world access to new content and fares from airlines via NDC
connectivity. NDC is modernizing retailing, but it requires the right technical infrastructure. This is why ezTravel chose Amadeus
NDC [X] as its partner to help implement and power the new standard. The new NDC-enabled Amadeus Travel API will give
ezTravel access to aggregated NDC and non-NDC content. Through this solution, ezTravel will also have access to the main
servicing capabilities that an agency requires once a booking via NDC has been made, such as changes, cancellations, or adding
ancillaries. As the first travel agency in Taiwan to adopt an NDC-enabled web services solution to fit the needs of OTAs, ezTravel
customers will be empowered to shop, order, and pay for flights and related services, and to add ancillaries and services to the
booking, using the NDC standard. Amadeus NDC-enabled Travel API, an API which integrates with travel agencies’ existing
systems and allows them to build their own customized travel booking applications, is being rolled out globally.
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Orkla based in Norway chooses Wolters Kluwer and its CCH Tagetik expert solution to
meet current and future Financial Consolidation, Regulatory and Reporting needs
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41
CCH Tagetik, part of Wolters Kluwer Tax & Accounting and a global provider of market-leading software solutions
and information services for finance professionals, has signed an agreement with Orkla, to effectively support them in
replacing their legacy consolidation solution. Orkla is a leading supplier of branded consumer goods to the grocery,
out-of-home, specialized retail, pharmacy and bakery sectors. The Nordic and Baltic regions and selected countries in
Central Europe are Orkla's main markets. The Orkla Group also holds strong positions in selected product categories
in India. The CCH Tagetik unified platform will replace their legacy systems and Orkla will utilize the platform for
their statutory consolidation, management, and financial reporting, including IFRS 16 Lease Accounting and iXBRL.
Orkla will now have a flexible platform with built-in financial intelligence that is finance owned and maintained where
modifications can be done without scripting or relying on IT.
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Air Senegal selects Amadeustech to enhance passenger services and drive
recovery
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42
As Air Senegal resumes services in the region, the carrier is placing emphasis on automation, and relevant, real-time information. The
Amadeus Altéa Passenger Service System (PSS) offers these elements by way of full reservation, inventory, and departure control
capabilities. It also enables the airline to support travelers throughout their journey, providing real-time, personalized alerts to inform
of flight changes, services, or personalized offers. The system helps airlines to customize services for passengers and offers faster and
simpler check-in procedures. In case of disruption, the Altéa PSS will allow Air Senegal to re-accommodate passengers in a matter
of minutes. If a last-minute aircraft change occurs, the airline will be able to immediately and automatically reseat passengers and
adjust weight and load balance. With end-to-end automated aircraft configuration and reconfiguration, the airline will avoid
expensive, time-consuming and resource-intensive manual involvement. Air Senegal was in a state of rapid global expansion when
the pandemic hit. Despite the pandemic, the carrier is still planning to add European destinations to its growing portfolio, as well as
flights to various destinations in Africa. It also recently invested in a modern fleet with eight Airbus A220-300s ordered at the Dubai
Air Show in 2019.
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Chinese travel platform Fliggy adopts Amadeus MetaConnect to provide
superior shopping experience
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43
Fliggy, Alibaba’s online travel platform, has announced a new long-term agreement with leading travel technology
provider Amadeus to deliver seamless traveler shopping experiences. The multi-year agreement will see Fliggy, supported
by Amadeus’ cutting-edge search and assisted booking technology, create more personalized experiences for Chinese
travelers. The agreement will enable Fliggy to leverage Amadeus’ MetaConnect technology to improve the Fliggy user
experience, making searching and booking a breeze – whether on mobile, tablet or desktop, turning shopping customers
into booked travelers. Amadeus has been one of the most important travel technology providers for Fliggy’s international
flight business since 2015. Fliggy has seen a steady growth of travel bookings on its platform, with the Hangzhou-based
travel platform now servicing more than 100,000 global partners. Amadeus’ advanced search technology has also been
critical in supporting high volumes of traffic and transactions on Fliggy’s platform during China’s “Double Eleven”
shopping festival each year.
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C Spire Selects Amdocs to Deploy Wireless Policy and Charging for 5G
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44
Amdocs a leading provider of software and services to communications and media companies, announced that C Spire, a
privately held U.S. telecommunications and technology company, has selected its next generation Amdocs Openet
microservices-based Policy and Charging Controls to support its 5G plans. The agile design of the Amdocs Openet policy
and charging solution will empower C Spire to roll out new 4G and 5G network services to its residential and commercial
customers. The Amdocs Openet solution provides a foundation that empowers C Spire to quickly launch next generation
5G services to consumers and businesses and explore new monetization opportunities with a diversity of new business
models and use cases. As part of this implementation, C Spire will be leveraging the latest version of Amdocs Openet
Policy Controller and Evolved Charging Suite and as a result will gain a comprehensive set of policy blueprints to meet
specific customer use cases as well as the flexibility to develop new monetization models for 5G networks.
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Digitizing Data Exchange in Order to Increase Business Competitiveness: Angelini
Holding S.P.A Chooses Comarch EDI Platform for its Foreign Branches
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45
Angelini Holding S.P.A, part of the industrial group of the same name, which operates mainly in the pharmaceutical and consumer goods sectors,
is constantly working towards the future and seeking the best solutions in the fields of innovation and sustainability. The group, which has always
used traditional communication tools with its customers and suppliers abroad, has recently launched a project to digitize document flows, with the
aim of optimizing business processes. Angelini has embarked on the path towards complete digitization of the order cycle, which will make the
exchange of document flows with its business partners more efficient for its foreign branches. The incoming and outgoing flows such as purchase
orders, order confirmations and invoice flows will be managed in a digital format, imported and exported according to the integration methods and
management formats most suitable for Angelini Holding and its customers, bringing the same benefits from the company’s original strategy back
home. With its EDI platform, Comarch has given the customer the opportunity to embark on its digital transformation path and thus become more
competitive in other markets. Comarch EDI is a scalable and configurable platform that allows you to optimize data exchange processes in a
reliable and timely manner. With vast knowledge of the international market and the experience of managing thousands of projects in this area,
Comarch is perfectly adapted to the business processes and complexity of major players on the market.
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Casey’s General Stores Doubles Down on Convenience with Coupa
Business Spend Management
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46
Coupa Software announced that Casey’s General Stores selected Coupa to transform its procurement operations amid
the chain’s significant growth. As the fourth-largest convenience store retailer in the United States, with 2,200 locations
in16 Midwestern states, Casey’s was looking to modernize its largely manual and paper-based procurement system to
create more visibility, control, and value for the company’s future. Previously, Casey’s relied on largely manual and
paper-based processes that were becoming more costly and inefficient, especially as the company worked to grow and
scale. With Coupa, the company will be able to achieve full visibility, control, and management of procurement spend
while saving valuable time. Casey’s plans to run almost all of its procurement spend through Coupa, having set
ambitious goals for reducing costs and strengthening relationships with suppliers. Additionally, Casey’s employees
will be able to purchase the goods and services they need through Coupa.
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Baptist Health Federal Credit Union to deliver a robust digital banking
experience with Finastra
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47
Finastra announced that Baptist Health Federal Credit Union - a credit union serving Baptist Health of Arkansas, their
affiliates, and other health care related groups and organizations - has selected Fusion Digital Banking, to deliver a
modern, digital banking experience to its members. In addition to transitioning its entire digital banking to Finastra for
a best-in-class, seamless digital experience, the credit union will use Allied Bill Payment from Allied Payment
Network for fully-integrated, real-time person-to-person payments and account-to-account transfers. Baptist Health
FCU is not only improving its member experience, but will be able to do so more cost-effectively than with its current
technology, delivering greater value to its members, which is vital to a credit union’s mission. Fusion Digital Banking
will enable the credit union to reduce its physical costs and reach more members without having to add to its physical
presence.
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Global Medical Technology Manufacturer Selects IFS For Business
Efficiency And Legal Compliance
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48
Efficiency, effectiveness, and quality assurance at the fore as Dutch Ophthalmic Research Center (D.O.R.C.), a high-quality
supplier of ophthalmic surgical instruments, equipment, liquids and accessories, turns to IFS, the global enterprise applications
company, to ensure compliance with international norms and regulations for medical technology, most prominently the European
Union Medical Device Regulation (EU MDR). Previously relying on a multitude of disparate business systems to manage its
international business, D.O.R.C. began scanning the market for a fully integrated, cloud-based enterprise solution that could be
rolled out to all staff working at its 13 sites in 12 countries worldwide and support sales operations in over 80 countries. Following
a comprehensive evaluation process, the company selected IFS as its technology partner. IFS will deliver an integrated solution
covering all business-critical processes, including manufacturing, supply chain management, product data management, export
control, planning and scheduling, quality control and sales. Drawing on one version of the truth, D.O.R.C. staff will be able to
access real-time insights into the business while ensuring a robust audit trail for legal compliance.
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Stoddart Selects IFS To Deliver Outstanding Customer Service
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49
IFS, the global enterprise applications company, announces that Stoddart Group, Australia's leading supplier and
installer of products to the residential building industry, has selected IFS to enable digitization of job scheduling,
automate critical business processes and deliver service excellence. To strengthen its leading market position and ready
the company for accelerated growth, Stoddart Group launched a comprehensive evaluation process to select a service
platform to replace legacy business systems. Having identified IFS through the review and as the leader in the Gartner
Magic Quadrant for Field Service Management, Stoddart Group selected IFS as a partner for its scalability, intuitive
user experience and robust functionality. The solution will be delivered using IFS managed cloud services to reduce
total cost of ownership and drive faster time to value.
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Climate First Bank (I/O) selects Finastra software to deliver values-based
banking
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50
Finastra announced that Climate First Bank (In Organization), the nation’s first climate-focused bank, has selected a complete
suite of banking software from Finastra. Using Finastra’s Fusion Phoenix core banking system, Fusion Digital Banking, Total
Lending, and other solutions for payments, analytics and more, the de novo bank will be prepared to launch as a full-service
community bank in Spring of 2021. Initially servicing the Tampa/St. Petersburg region, Climate First Bank (I/O) will not only
provide world-class, traditional banking services to its customers but will invest in the future by offering climate-focused
programs, including an unrivaled solar loan option. The bank’s mission is to elevate the typical banking model by supporting local
communities, encouraging green infrastructure and promoting sustainable business practices. Carbon neutral from the day it
opens, the bank’s programs will Drawdown levels of atmospheric CO2 to reverse the existential climate crisis that threatens our
planet and our lives. By fulfilling a growing demand for more socially responsible institutions, Climate First Bank (I/O) will
expand to become the largest and most profitable eco-conscious and values-based institution in the Southeastern United States.
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responsAbility Renewable Energy Holding (rAREH) Commences Digital
Transformation Journey
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51
Infor announced that Africa-focused responsAbility Renewable Energy Holding (rAREH) has begun its digital transformation
journey with Infor Gold partner TouchstoneEnergy. rAREH has selected Infor SunSystems Financial Management Systems as its
replacement accounting system to support the continuing growth of its business in Sub-Saharan Africa. rAREH invests in
developing, constructing and operating renewable energy infrastructure across Sub-Saharan Africa, with a particular focus in the
development phase. The company’s mandate is to invest in all forms of renewable energy sources (wind, solar, biomass, hydro
and geothermal) and currently has a portfolio of 41.4 megawatts (MW) under operation, 28.8 MW under construction and 398
MW under development across 11 countries. TouchstoneEnergy’s focus is on the energy sector, and was chosen to supply Infor
SunSystems FMS above a selection of competing systems that rAREH evaluated. Infor SunSystems will replace the existing
QuickBooks accounting software as this project gains momentum. Key to rAREH’s decision was the future scale and investment
Infor has committed to development of its ERP software.
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HedgePoint Global Markets Selects TouchstoneEnergy to Deliver Infor
Financial Management Solution
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52
Infor announced that HedgePoint Global Markets LLC has selected Infor gold partner TouchstoneEnergy to implement Infor’s
financial management solution. Touchstone will supply HedgePoint with a financial management system centred around Infor OS
operating service and Infor SunSystems, an advanced financial and analytics accounting software designed to ensure continuous
access to critical accounting and management information. HedgePoint uses technology to provide financial risk management
products and services to global commodity markets, with deep expertise in agriculture and energy markets and presence in the
US, Switzerland, and Latin America. HedgePoint was founded in 2014 as a division of ED&F Man Capital Markets, and
rebranded when Albright Capital and De Jong Capital jointly acquired the business in a transaction announced Jan. 12, 2021.
Touchstone will deploy Infor OS and Infor SunSystems in the Amazon Web Services cloud and integrate them with the Murex
risk management software that HedgePoint uses. The Infor systems are expected go live within 8 to 10 weeks, including a data
migration from the existing ED&F Man Capital Markets system.
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SanMar Digitizes its Financial Supply Chain with Infor to Drive Growth
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53
Infor announced that SanMar Corporation, the largest supplier of apparel and other soft goods to the imprinted sportswear and promotional
products industries, has selected cloud-based Infor Nexus Financial Supply Chain Management solutions to streamline collaboration with
trading partners for greater visibility and control of orders, statuses and payments. The ability to collaborate on purchase orders more easily,
automate invoices and perform N-way matching in a digital network will help SanMar reduce manual processes internally and with trading
partners. This will support its efforts to improve scalability and better serve customers. SanMar Corporation is a national supplier of 21 retail,
private label and mill brands. The company supplies apparel and accessories to screen printers, embroiderers, promotional products
distributors, athletic dealers, industrial launderers and more, whether they are outfitting a Fortune 500 corporation or the local bowling team.
A family owned and operated business since 1971, SanMar is based in Issaquah, Wash., with 10 distribution centers nationwide. Infor will
provide a single cloud network to connect internal and external parties and systems. Document automation and digitization of surrounding
processes, including invoice approvals, purchase order delivery and settlements, will remove friction from the supplier transaction process.
Factory management and quality assurance automation will deliver efficiency and data integrity to improve compliance and performance.
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El Palace Barcelona Books in for Customer Service Excellence with Infor
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54
Infor announced that the five-star hotel El Palace Barcelona has chosen Infor Hospitality Management System (HMS)
and Infor Sales and Catering System (SCS) to help provide a premium customer experience. Implemented by Infor in
collaboration with Infor partner Sulcus, the software will help create an integrated, standardised platform for this
landmark property. Part of the prestigious Leading Hotels of the World group, the 120-room El Palace Barcelona will
use the Infor software to deliver a superior guest experience and meet the challenges of a constantly evolving
hospitality industry in Spain. Following a thorough review of the market, Infor HMS and Infor SCS were chosen based
on keen, industry-specific functionality, ease of use and integration, references from other leading luxury hotel brands
and a commercial flexibility that beat competing pitches.
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Botanique Hotel Prague Blooms with Infor
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55
Infor announced that Botanique Hotel Prague, a newly independent lifestyle hotel in central Prague, has implemented
Infor EzRMS. The application provides a centralised revenue management software solution that delivers an
intelligent, dynamic, and consistent view of optimal potential revenue for the hotel’s 214 rooms. Infor EzRMS was
chosen based on its capacity for artificial intelligence (AI) algorithms to recognise patterns and help ensure optimised
rate and pricing recommendations. The intelligent software solution will help maximise the hotel’s yield and profit.
The cloud-based deployment of EzRMS provides a complete view of the various market segments and channels within
specialised dashboards to empower the team at the Botanique Hotel Prague to gain essential market insights to enable
more effective strategies.
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NSE Group Chooses Infor to Support Evolution of its Information
System for its Activities Related to Services
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56
Infor announced that the business unit dedicated to services at NSE Group, a company specializing in the design, manufacture and
maintenance of high-tech electronic equipment, has chosen Infor SyteLine as part of a project to rationalize and perpetuate its
activities. The objective of the project — which started early in 2021 with Infor and its partner G4 — was to replace the legacy
enterprise resource planning (ERP) system set up in 2007 in NSE Group’s services business unit, which coordinates and handles the
interface with customers, the supply chain operations and the repairs of consumer electronics, aeronautics and defence equipment.
The previous solution required too many specific developments, thereby taking up time and IT resources that the group wanted to
allocate to higher-value tasks. As the system no longer met the changing expectations and regulations of the targeted markets, NSE
needed a modern, agile and scalable solution capable of adapting to its activities and business constraints. In addition to Infor
SyteLine, the NSE Group has also opted for the Infor Factory Track solution, a complete production automation solution that
promotes warehouse mobility and traceability, the Infor CPQ (Configure Price Quote) pricing and quotation software, and the Infor
OS (Operating Service) platform.
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HEB Mexico Drives E-Commerce Growth with Blue Yonder’s Warehouse
Management System
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57
The impact of COVID-19 is changing the traditional way end consumers make purchases, moving to new channels such as e-commerce, home delivery
services, and buy online, picking up in store, among others. That’s why Supermercados Internacionales HEB, also known as HEB México selected Blue
Yonder®, the world leader in digital supply chain and omni-channel commerce fulfillment. HEB México will utilize Blue Yonder’s warehouse management
solution to continue fulfilling its promise to its customers: keeping the lowest prices, having the high-quality products, and, above all, offering quality service.
HEB México started in Texas 115 years ago and opened its first location in Mexico in 1997. HEB, short for Howard Edward Butt Grocery Company, has
approximately 345 stores and more than 95,000 employees. While the company only has two decades of presence in Mexico, it already has 71 stores located
in the states of Nuevo León, Tamaulipas, Coahuila, San Luis Potosí, Guanajuato, Querétaro, and Aguascalientes, employing more than 15,500. Blue Yonder
partner Netlogistik will drive this project with a goal to implement in Q1 2021. With Blue Yonder’s warehouse management solution, HEB México is
augmenting its existing footprint with industry-leading supply chain execution capabilities, which will be focused on merchandise processes, demand
planning, replenishment, and category management. With the current COVID-19 pandemic environment, e-commerce transactions at HEB México have
been growing rapidly in the last 10 months, even more than in the last five years. For this reason, HEB México required a more powerful way to manage the
demand for e-commerce products through the dark warehouse.
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EVAAir confirmed its confidence by contract renewal
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58
EVA Air signed a long-term agreement with Lufthansa Systems extending the use of the codeshare management
solution SchedConnect. SchedConnect is currently the most technologically advanced system of its kind. The solution
ensures a high degree of automation by processing schedule data from more than 25 customers and their codeshare
partners to calculate the optimal codeshare connections for the customers’ current schedules on a daily basis.
SchedConnect receives schedule data from more than 160 airlines and sends schedule data in different formats to
clients’ codeshare partners, booking systems and other interested parties. The multi-tenant philosophy is unique and
allows a real-time schedule data exchange.
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Metrics Implements nCino to Scale Its Corporate Lending Business
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59
nCino, Inc. a pioneer in cloud banking and digital transformation solutions for the global financial services industry, announced that Metrics Credit
Partners, a leading Australian non-bank corporate lender, has adopted the nCino Bank Operating System® to transform their corporate lending
practices to further support sustained growth. Metrics selected Industrie&Co to support project delivery. As an organisation focusing on highly
structured, larger corporate loans of A$10 million to A$150 million, Metrics needed a digital solution that would allow them to handle a wide range
of borrowers, loan types and structures with varying financial and reporting covenants. With nCino’s Commercial Banking Solution, Metrics has
access to enhanced dashboards and reporting, giving them more granular portfolio and client level insights. The Metrics Investment Team also has
a holistic view of their clients and greater insight into the entire portfolio, helping them to enhance their risk management practices. Additionally,
nCino’s Document Manager enables Metrics to store and categorise all of their deal-related files for quick identification and retrieval. Due to the
COVID-19 pandemic, the entire nCino implementation was run remotely. To assist with the delivery of the nCino platform, Metrics partnered with
Industrie&Co, a technology company with extensive financial services experience that helps institutions navigate digital transformation. Through
the combined efforts of teams from all three organisations, Metrics was able to quickly adopt nCino despite the remote working environment.
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T Bytes Platforms & Applications

  • 1. IT Shades Engage & Enable T-Bytes Platforms & Applications February Edition 2021 Email us - solutions@itshades.com Website : www.itshades.com
  • 2. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com About Us Who We are Aim of this T-Byte Reasons to talk to us ITShades.com has been founded with singular aim of engaging and enabling the best and brightest of businesses, professionals and students with opportunities, learnings, best practices, collaboration and innovation from IT industry. This document brings together a set of latest data points and publicly available information relevant for Platforms & Applications Industry. We are very excited to share this content and believe that readers will benefit from this periodic publication immensely. 1. Publishing of your company’s solutions/ announcements in this document. 2. Subscribe to this and other periodic publications i.e. T-Bytes, Solution Letters from ITShades.com. 3. For placement of your company's click-able logo and advertisements. 4. Feedback for us to improve the content and format of these periodic publications.
  • 3. IT Shades Engage & Enable Feel free to contact us at marketing@itshades.com for any queries Sponsoring Companies for this Edition LOGO 1 LOGO 2 LOGO 3 LOGO 4 LOGO 5
  • 4. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Table of Contents 1. Financial, M & A Updates...................................................................................................................................1 2. Solution Updates..................................................................................................................................................7 3. Rewards and Recognition Updates...................................................................................................................26 4. Customer Success Updates................................................................................................................................40 5. Partnership Ecosystem Updates.......................................................................................................................79 6. Environmental & Social Updates.....................................................................................................................91 7. Miscellaneous Updates......................................................................................................................................93
  • 5. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Financial, M & A Updates Platforms & Applications Industry
  • 6. Lorem ipsum dolor sit amet, consec- tetuer Financial, M&A Updates IT Shades Engage & Enable Apptio Acquires Targetprocess Apptio, Inc., the leading provider of technology business management (TBM) solutions that help organizations analyze, optimize, and plan technology spend, announced the completion of the acquisition of Targetprocess, a leading Agile portfolio and work management solution. Founded in 2004, Targetprocess empowers organizations to plan, track, and prioritize work from the strategic portfolio of projects and products to the software delivery team. It was named a Leader in Gartner’s Magic Quadrant for Enterprise Agile Planning Tools, 2020 and recognized as a Strong Performer in Forrester’s Value Stream Management Solutions Wave for Q3 2020. The acquisition of Targetprocess builds on Apptio’s robust platform and reinforces its position as a market-leading provider of solutions that offer a holistic view of technology investments across on-premise, cloud, and development resources. It will allow customers to not only make smarter decisions about their technology investments but also optimize the delivery of those investments. With the acquisition, the planned integration of Apptio and Targetprocess will enable organizations to align their portfolio, product management, and software delivery teams with a single source of truth. The rebranded Apptio Targetprocess will deliver critical insights on a common platform, enabling customers to accelerate their Agile transformations, manage demand and resource capacity to reduce costs, and track business value of investments through the enterprise. Apptio Targetprocess will bring together Apptio’s proven IT financial management applications and Targetprocess’s SAFe-aligned solution to create a differentiated offering that will deliver more value through transparency, greater business agility, and a stronger and more accountable partnership with the business. Executive Commentary “COVID-19 has forced every organization to be digital first – enterprises are moving from waterfall to Agile project development so they can deliver continuous innovation. Agile represents an incredibly powerful set of software development practices but its dynamic and continual nature leads to complex ongoing challenges in planning resource investments, optimizing those investments, and measuring the value they deliver,” said Chief Product and Technology Officer at Apptio. For any queries, Please write to marketing@itshades.com Description 1
  • 7. Lorem ipsum dolor sit amet, consec- tetuer Financial, M&A Updates IT Shades Engage & Enable Fonteva Acquired by Togetherwork Fonteva is excited to announce that it has been acquired by Togetherwork, the leader in integrated software and payments for managing communities, groups and organizations. Fonteva will operate as a business unit within Togetherwork, led by Fonteva Chief Revenue Officer who has been named President of Fonteva. Following a planned transition period, Fonteva CEO and Co-founder will leave the company later in 2021. The majority of senior management and staff have been retained and Fonteva will continue to be based and operate out of their headquarters in Arlington, VA. Executive Commentary “Having spent the last 10 years putting customers first and building Fonteva into a ‘forever home’ for them, Fonteva CEO believes Togetherwork is the right choice for the company. I’ve always wanted to find the perfect ‘Forever Home’ for Fonteva, and I’m delighted in having found that in Togetherwork. I first met (Togetherwork CEO) and his team three years ago, and I’ve come to be impressed with how they help companies they acquire grow and flourish all while keeping true to their mission. The combination of Togetherwork’s resources and product capabilities, particularly in payments, will be a huge win for our customers, our partners, and our employees.” For any queries, Please write to marketing@itshades.com Description 2
  • 8. Lorem ipsum dolor sit amet, consec- tetuer Financial, M&A Updates IT Shades Engage & Enable MRI Software Enters Agreement to Acquire Manhattan Real Estate and Workplace Solutions from Trimble MRI Software, a global leader in real estate software, announces that it has entered into an agreement to acquire Manhattan, the real estate and workplace solutions division of Trimble based in Sunnyvale, California. The acquisition will extend the range of MRI’s occupier solutions, providing a broader scope of offerings for commercial property owners, operators and tenants worldwide. The transaction is subject to a number of closing conditions and is expected to close in the first half of 2021. The acquisition aligns with the ongoing strategic expansion of MRI’s corporate occupier business, giving clients a 360-degree view of their workplace and simplifying the complexities of managing diverse portfolios. Additionally, the acquisition enhances MRI’s Integrated Workplace Management System (IWMS) offering with robust workplace scheduling and facilities management capabilities, complementing its comprehensive lease accounting and administration offering. Manhattan clients gain access to a broader scope of applications to manage their lease portfolio, including MRI’s artificial intelligence (AI)-powered lease abstraction platform. In addition to strengthening MRI’s technological footprint, the acquisition also bolsters its client base in North America, Europe and Asia Pacific, and the combined company will serve 2,300 corporate occupiers. Manhattan has employees in the United States, United Kingdom, India and Australia. Executive Commentary “The world of work has changed fundamentally over the past year, and companies require innovative solutions that enable flexibility for their workplaces and leases,” says Chief Executive Officer of MRI Software. “The acquisition of Manhattan will bring a well-respected industry leader with a strong heritage into the MRI fold, and our combined workplace management capabilities uniquely position us to serve the needs of owners, operators and tenants across the real estate spectrum.” For any queries, Please write to marketing@itshades.com Description 3
  • 9. Lorem ipsum dolor sit amet, consec- tetuer Financial, M&A Updates IT Shades Engage & Enable SAP Store and SAPApp Center Merged into One Marketplace for SAP and Partner Solutions SAP SE Said it has created one marketplace for solutions and services from SAP and its partners, merging SAPApp Center for partner solutions with SAP Store for SAP solutions. The new consolidated marketplace, called SAP Store and available at store.sap.com, simplifies the shopping experience of customers making their journeys to the intelligent enterprise. The consolidated SAP Store introduces new capabilities, including a unified home page and intelligent search functionality, which bring together all of SAP’s digitally available solutions from SAP Store with more than 1,700 partner apps previously available through SAP App Center. It includes and builds on the many enhancements introduced on SAPApp Center in 2020. Partner solutions certified by SAP and SAP Endorsed Apps continue to be prominently noted with visual identifiers. These features make it easier than ever to navigate through SAP and partner solutions, allowing customers to browse by industries, categories, SAP products and lines of business. Executive Commentary “The merging of SAP’s two marketplaces into one storefront is important to the success of the platform,” IDC Research Director said. “The ability to discover SAP and partner solutions side-by-side is valuable for customers. The guided search also is vital to those seeking solutions via SAP’s Store, and the clean design and intuitive site navigation make discovery quick and frictionless at a time where speed and agility are critical success factors.” For any queries, Please write to marketing@itshades.com Description 4
  • 10. Financial, M&A Updates IT Shades Engage & Enable SurveyMonkey Announces Fourth Quarter and Full Year 2020 Financial Results • Total revenue was $101.0 million, an increase of 20% year-over-year. • Enterprise sales revenue was $29.8 million, an increase of 39% year-over year. Enterprise sales revenue accounted for approximately 29% of total revenue, up from approximately 25% in Q4 2019. We ended the quarter with approximately 8,200 enterprise sales customers, up 24% from approximately 6,600 in Q4 2019. • Self-serve revenue was $71.2 million, an increase of 13% year-over-year. • Deferred revenue was $170.6 million, an increase of 21% year-over-year. Remaining performance obligations (RPO) were $187.9 million, an increase of 17% year-over-year. • Paying users totaled approximately 820,300, an increase of approximately 99,400, or 14% from approximately 720,900 in Q4 2019, and an increase of approximately 17,100 paying users from Q3 2020. Approximately 88% of our paying users were on annual plans, up from 84% a year ago. • Average revenue per user was $494, up approximately 6% from $467 in Q4 2019. • GAAP operating margin was negative 16.0% and non-GAAP operating margin was 7.2%. • GAAP net loss was $18.3 million and GAAP diluted net loss per share was $0.13. Non-GAAP net income was $5.1 million and non-GAAP diluted net income per share was $0.03. • Net cash provided by operating activities was $11.6 million and free cash flow was $9.5 million for 11.5% and 9.4% margin, respectively. Executive Commentary “The SurveyMonkey team remained focused in a challenging 2020, delivering 22% year-over-year revenue growth, over $45 million in free cash flow, and agile, new products and solutions that help customers listen, learn, and take action for their stakeholders,” said chief executive officer of SurveyMonkey. “Our Q4 book of business remained strong with more than 500 new enterprise customers like Avon, Carrefour, Evernote, Headspace, Mulberry, and Norwegian Cruise Lines, and we are confident we can move further up-market in 2021 through continued product innovation that helps even more enterprises turn feedback into action.” For any queries, Please write to marketing@itshades.com 5 Key Financial Highlights
  • 11. Lorem ipsum dolor sit amet, consec- tetuer Financial, M&A Updates IT Shades Engage & Enable Diligent to Become Largest Global GRC SaaS Company through Galvanize Acquisition Diligent Corporation the modern governance company with a platform used by nearly 700,000 board directors and leaders, across 19,000 clients, announced that it has signed an agreement to acquire Galvanize, a global leader in SaaS governance, risk, and compliance (GRC) software. Financial terms of the transaction were not disclosed. The Galvanize transaction follows Diligent’s planned acquisition of Steele Compliance Solutions, Inc. (“Steele”) a leader in ethics and compliance SaaS, which the Company signed in February 2021. Both transactions are expected to close in March. With the acquisition of Galvanize, Diligent will become the largest SaaS GRC provider. The combined solution with enrichment from Steele will enable an integrated GRC picture – from Audit, Risk, Information Security, Ethics and Compliance across the organization directly to the CEO, CFO and Board. Customers will benefit from a powerful operating system that enables governance programs organization-wide, backed by trusted concierge level customer support with NPS scores over 50. Galvanize, the only company with comprehensive “Leader” recognition from both Gartner and Forrester analysts, brings the only integrated cloud GRC platform powered by robotic data automation across security, risk management, compliance, and audit software for 6,000 global customers in 130 countries, including more than half of the Fortune 1000 and S&P 500. As a FedRAMP-authorized cloud service provider, Galvanize is trusted by more than 900 government agencies worldwide, including most large agencies in the U.S. federal government, to advance their missions transparently and efficiently. Diligent plans to enhance its modern governance platform with Galvanize’s 11 integrated risk and compliance solutions, bringing new insights to its leading board and leadership application and operational governance solutions. Galvanize’s flagship cloud-based platform – HighBond – aggregates risk and compliance concerns to top-level strategy across the organization, with real-time dashboards of comprehensive business metrics to the C-Suite and Board. Executive Commentary “We are on the cusp of a new era. Executives and their boards are navigating incredible challenges and opportunities across all of their stakeholders. More than ever, they need an integrated view of data and information, as well as clear visibility and confidence for decision-making, to effectively maximize performance and mitigate risk,” said CEO of Diligent. “Risk and Compliance data traditionally sits in disparate systems across audit, compliance and risk functions and make it difficult and laborious to combine into one view for the CFO, CEO and Board. Together with Galvanize and Steele, we are excited to drive even greater impact for our clients through a completely integrated GRC platform so they can run more effective, equitable, sustainable, and successful organizations.” For any queries, Please write to marketing@itshades.com Description 6
  • 12. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Solutions Updates Platforms & Applications Industry
  • 13. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable ABAS ERP 20 - New Product Release For any queries, Please write to marketing@itshades.com 7 Solution Description Announcing the most extensive upgrade in abas 40-year company history - abas ERP 20. Feature rich with customer-specific updates made possible thanks to the unique architecture. The new release focuses on more process security with enhanced controls, offering a new dashboard technology and integrating previously chargeable add-ons into an overall ERP package, while being highly customizable. With the release of abas ERP 20, abas Software is expanding the range of functions of its ERP software, which has over 120,000 users in small and medium-sized manufacturing and distribution businesses around the world. The focus of the updated version is on increasing process security while maximizing flexibility in order to adapt processes to individual company needs. In addition, over a dozen functions that were previously subject to a surcharge are now included in the standard scope of delivery. These functions include mobile applications for warehouse management and shop floor for production data acquisition (BDE). The electronic invoice function is now also integrated in the bundle - optionally in the now supported e-invoice format ZUGFeRD 2.1, which enables the automatic transfer of invoices to the document management system. Plus the abas Dashboard technology, which in addition to preconfigured standard overviews and cockpits, allows you to build views according to individual requirements in the dashboard editor - without any programming? Another unique feature of the abas upgrade is that all customer-specific adaptations are retained during the update. This is not the case with most ERP manufacturers. With abas, the individual programming in the installed version does not have to be carried out again after the update is in place. This lowers the total cost of ownership.
  • 14. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Abbott Informatics Announces The Release Of STARLIMS SDMS V12.2 For any queries, Please write to marketing@itshades.com 8 Solution Description Abbott Informatics is pleased to announce the release of STARLIMS SDMS (Scientific Data Management System) V12.2. In addition to being available as part of the Abbott Informatics STARLIMS integrated solution, it is now available as a standalone product to help clients achieve compliance with the data integrity expectations of the Food and Drug Administration (FDA) as well as other regulatory authorities. STARLIMS SDMS V12.2 can work with an existing LIMS or without a LIMS, interfacing effectively with any LIMS (Laboratory Information Management System), CDS (Chromatography Data System), ELN (Electronic Laboratory Notebook), SAP (Systems Applications Products) and other lab systems through web services without replacing them. STARLIMS SDMS V12.2 can benefit three types of clients: • Organizations purchasing the Integrated STARLIMS Laboratory Information Management Solution which includes SDMS • Organizations with an existing LIMS lacking SDMS capabilities • And organizations without a LIMS, seeking a Standalone SDMS solution to manage their data and better meet regulatory requirements
  • 15. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable See How Artificial Intelligence is Revolutionizing Healthcare and Medical Companies For any queries, Please write to marketing@itshades.com 9 Solution Description AI tools help build and develop medical market sectors such as test result analysis, telediagnosis, and medical data processing. They change not only the hospital management system, but also the lives of individual patients. With the aid of IBM Power servers, Comarch experts have developed an algorithmic platform for EKG signal analysis, an advanced document classifier, a medical e-interview, and a remote diagnostic point. Comarch Medical AI Cloud is a package of services that assist doctors and nurses, hospital and outpatient clinic managers, as well as the patients themselves. With the aid of artificial intelligence, the Comarch solutions support doctors and patients, speed up data analysis and diagnosis, improve the organization of medical knowledge and data, simplify the treatment process, boost performance and healthcare quality, and cut costs. All thus is made possible by IBM Power servers, designed to support processes that require reliability and high computing power, such as those that use artificial intelligence or machine learning. Comarch’s AI products allow huge amount of patient data to be collected remotely, after which this information can be transmitted directly to the center responsible for data analysis. The mechanism has been used, for example, in devices designed to monitor ECG signals, such as an advanced Holter monitor that performs 24-48h testing.
  • 16. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Fresenius Medical Care North America Enhances Nationwide Distribution of Home Dialysis Machines and Supplies with Descartes Last Mile Delivery Solution For any queries, Please write to marketing@itshades.com 10 Solution Description Fresenius Medical Care North America (FMCNA), the nation’s leading provider of kidney care products and services, and Descartes Systems Group the global leader in uniting logistics-intensive businesses in commerce, announce the rollout of Descartes’ last mile delivery solution to improve the distribution of equipment and services to home patients and dialysis centres across the U.S. Descartes’last mile delivery solution provides an end-to-end platform for home and last mile delivery operations. The solution spans delivery appointment booking, route planning and execution, mobile proof-of-delivery (POD) and notifications processes. For FMCNA, in addition to creating more efficiencies with route planning, the solution improves customer experience by providing home patients with more detailed information and control over the delivery of life-sustaining dialysis supplies. These enhancements support efforts to increase adoption of home dialysis treatment for people living with kidney failure, an FMCNA priority and a goal of the U.S. government’s Advancing American Kidney Health initiative. Using advanced continuous optimization technology, Descartes’ last mile delivery solution takes committed appointments and improves route productivity, which generates additional delivery capacity and reduces costs. The solution manages delivery execution with intelligent dispatching and GPS-based real-time vehicle tracking. The related mobile application helps drivers execute the route and capture essential POD details. Real-time alerts keep customers up to date with the progress of the delivery through text or email messages and engage the customer through surveys to provide a superior customer experience.
  • 17. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable AIO and Finastra awarded $1M grant from the BIRD Foundation to expedite banks’ customer onboarding and loan origination For any queries, Please write to marketing@itshades.com 11 Solution Description AIO - Verified Financial Identity, a Fintech company based in Tel Aviv, and Finastra, announced that they have been awarded a USD $1 million grant from the Board of Governors of the Israel-U.S. Binational Industrial Research and Development (BIRD) Foundation for the co-development of a digital customer onboarding solution. Developed by AIO and available on Finastra’s FusionFabric.cloud open developer platform and app marketplace, the solution automates the process of establishing the financial identity of a loan applicant in order to meet Know Your Customer (KYC)/Know Your Business (KYB) regulations. The project received the largest available grant through the BIRD Foundation following a thorough review by BIRD-appointed evaluators from the National Institute of Standards and Technology (NIST) of the U.S. Department of Commerce and the Israel Innovation Authority. Driving factors that led to the grant being awarded to AIO and Finastra include the creation of an innovative solution that solves real-world problems and the ease with which financial institutions can leverage that technology. Current manual processes related to loan origination can be costly and time consuming. AIO’s solution, which integrates with Finastra’s Total Lending suite, speeds up customer onboarding by up to 80% and saves costs by securely automating the collection and verification of digital financial documents. Patented AIO technology maintains data collection with the customer, automatically verifying digital documents. These are then supplied digitally to the financial institution through Finastra’s Total Lending.
  • 18. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Payment Fraud Prevention app from NetGuardians sees success on Finastra’s FusionFabric.cloud For any queries, Please write to marketing@itshades.com 12 Solution Description Finastra announced the availability of NetGuardians’ Payment Fraud Prevention app on its FusionFabric.cloud open development platform. The app uses artificial intelligence to proactively detect fraudulent payments in real-time and reduce fraud losses. NetGuardians’ operational experience shows that compared with traditional anti-fraud offerings the software reduces the number of false positives by up to 83 percent, resulting in bank staff spending an estimated 93 percent less time investigating suspicious payments. The NetGuardians app, available via FusionFabric.cloud, is pre-integrated with Finastra’s corporate payments, cash management and retail banking solutions: Fusion Global PAYplus, Fusion Payments To Go, Fusion Cash Management, Financial Messaging Services and Fusion Essence. A handful of customers have already selected the pre-integrated app to fight payment fraud more effectively. The app uses AI and machine learning to analyze customer behavior and accurately score payments for fraud. This approach allows banks to reduce their fraud losses while blocking fewer legitimate customer payments than traditional rules-based fraud detection engines. Using the NetGuardians pre-defined AI/ML risk models, banks are able to tackle payment fraud challenges by detecting suspicious payments coming from social engineering techniques or scams, such as invoice redirection, CEO-fraud and others. When a fraudulent transaction is detected, it is temporarily held and an alert is generated in real-time and routed to the relevant stakeholders through risk dashboards and forensics tools for further investigation.
  • 19. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Filogix, a Finastra company, digitizes the end-to-end mortgage process For any queries, Please write to marketing@itshades.com 13 Solution Description Filogix, a Finastra company, announced that it has enhanced its Filogix Expert offering with the launch of Filogix Expert Pro and Filogix Expert Plus – solutions that digitize the full end-to-end mortgage process. Both Filogix Expert Pro and Filogix Expert Plus are built on the cloud-based point-of-sale mortgage capabilities obtained through the acquisition of Doorr to give Canadian mortgage professionals a dynamic platform to run their business, their way – anytime, anywhere. Filogix Expert Plus is available for free to Canadian mortgage professionals. Filogix Expert Pro and Filogix Expert Plus allow mortgage professionals to centralize their business through workflow optimization, resulting in improved consumer experience, more time to manage new opportunities and the ability to fund deals more rapidly. For broker-owners, this means improved visibility over brokerage operations, with insight into performance metrics and business analytics. Mortgage lenders will gain greater ability to receive enhanced, more complete deal submissions improving the efficiency of the mortgage process. Filogix Expert Pro and Filogix Expert Plus are fully integrated with the Filogix Mortgage Marketplace, Canada’s largest marketplace specifically serving the mortgage industry and are both available in English and French.
  • 20. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable VR FleetCare Goes for Growth with Infor and Midport For any queries, Please write to marketing@itshades.com 14 Solution Description Infor announced that Finnish rail maintenance leader VR FleetCare will standardise on Infor CloudSuite Industrial Enterprise as the technology platform for the digital transformation of operations throughout the Nordic and Baltic countries. Spanning all business processes, the solution will be rolled out to approximately 1,000 users and replaces a legacy system that can no longer support VR FleetCare’s plans for aggressive growth. Implemented by local Infor partner and rail maintenance, repair, and overhaul (MRO) industry specialist Midport Scandinavia, Infor CloudSuite Industrial Enterprise will enable VR FleetCare to adapt to the regulatory changes in the Finnish passenger rail transport industry and enable the sale and delivery of services to multiple rail operators. Following a thorough review of the market, a cloud-based deployment of Infor CloudSuite Industrial Enterprise was chosen based on the functionality offered by the applications. Strong, industry-specific references also featured heavily in the decisions made by VR FleetCare. These demonstrated not only rapid deployment of the software but also that VR FleetCare will always be on the latest release of the software without expensive and time-consuming upgrade projects. The ability of the Infor OS cloud platform to connect with third-party ERP and group financial software was an additional, vital factor.
  • 21. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Blue Yonder Expands Relationship with HEINEKEN to Plan Volatile Demand in Fast Changing World For any queries, Please write to marketing@itshades.com 15 Solution Description Global brewer expands Blue Yonder supply chain footprint to digitally manage volatile demand changes powered by machine learning, With demand rapidly changing during the COVID-19 pandemic, beverage producers need more accurate forecasting capabilities to stay ahead of the thirsty consumer. That’s why HEINEKEN, the world’s most international brewer, has expanded its demand planning capabilities with Blue Yonder, a world leader in digital supply chain and omni-channel commerce fulfillment. HEINEKEN will implement Blue Yonder’s machine-learning(ML)-powered demand planning solution to keep pace with rapidly changing consumer demand patterns. Committed to innovation and long-term brand investment, HEINEKEN was looking for a solution that would expand its digital capabilities to allow for more accurate, integrated and automated forecasting. Blue Yonder will provide solutions to achieve improved forecast accuracy, always-on planning capabilities and a new user experience. The improved demand signal will feed into Blue Yonder’s Luminate Platform, powered by a fast optimization engine, that will translate into even greater supply chain performance. A long-time Blue Yonder customer, HEINEKEN already utilizes Blue Yonder’s end-to-end supply chain planning solutions in many of its operating companies to optimize and orchestrate decisions across sales, supply chain, operations, and finance. Going forward in the next few years they will deploy the new demand planning solution in five of its largest operating companies worldwide. Powered by Microsoft Azure, Blue Yonder’s demand planning solution continuously provides insights into a customer’s supply chain to allow for smarter, more profitable business decisions using AI and ML. The solution can ingest hundreds of internal and external influencing factors that drive demand to provide a unique demand projection with calculated business impact and risk. HEINEKEN will realize better inventory management and an improved understanding of demand drivers and consumer behavior.
  • 22. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Oracle Expands Hybrid Cloud Portfolio with New Oracle Roving Edge Infrastructure For any queries, Please write to marketing@itshades.com 16 Solution Description Oracle has expanded its hybrid cloud portfolio with Oracle Roving Edge Infrastructure, a new offering that brings core infrastructure services to the edge with Roving Edge Devices (REDs)—ruggedized, portable, scalable server nodes. Using Oracle Roving Edge Infrastructure, organizations can run cloud workloads wherever they need them, even in the world’s most remote locations. Whether it is in the back of a plane, a polar observatory, or an oil tanker in the mid-Atlantic, the power of Oracle Cloud is always accessible with Oracle Roving Edge Infrastructure. The new service is part of Oracle’s comprehensive hybrid cloud portfolio, which provides customers with more flexibility and control over their cloud deployments than other vendors. Global customers across financial services, public sector, healthcare, logistics, and communications industries are using Oracle’s hybrid cloud solutions to support their cloud transformations without the trade-offs in scale, data sovereignty, and control that they have had to make in the past. Only Oracle offers a comprehensive cloud portfolio that meets customers where they are in their cloud transformation. In addition to its public cloud offerings, which include 29 Oracle Cloud regions, Oracle Government Cloud, and six global Oracle-Microsoft Azure Interconnect regions, Oracle offers the most complete support for hybrid cloud strategies. Services include Oracle Dedicated Region Cloud@Customer, Oracle Exadata Cloud@Customer, Oracle VMware Cloud Solution, and now Oracle Roving Edge Infrastructure. Together, these solutions provide customers with flexibility of location and a high degree of customer control so customers can run an identical set of Oracle Cloud services in their datacenters, run core cloud services entirely disconnected from the internet, and minimize dependencies on the public cloud.
  • 23. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Oracle Supports Nemours Children’s Health System’s Move to the Cloud For any queries, Please write to marketing@itshades.com 17 Solution Description Oracle is supporting Nemours Children’s Health System, an internationally recognized pediatric healthcare system, with cloud business applications to support its mission of creating a healthier future for all who walk through its doors. With Oracle Fusion Cloud Applications Suite, Nemours will be able to integrate its finance, HR, and supply chain operations on a single cloud applications suite in order to break down silos between departments, quickly and easily embrace the latest innovations, and improve the engagement, collaboration, and performance of its more than 8,000 dedicated associates. For more than 80 years, Nemours has been improving the lives of children across the Delaware Valley and Florida, earning recognition as one of the nation’s leading pediatric healthcare systems. To continue delivering world-class care, Nemours needed to replace its existing individual business applications with a single, integrated cloud platform that could break down silos and help its associates improve decision-making by providing real-time access to data. After much consideration, Nemours selected Oracle Fusion Applications. Oracle Fusion Cloud Enterprise Resource Planning (ERP), Oracle Fusion Cloud Human Capital Management (HCM) and Oracle Fusion Cloud Supply Chain & Manufacturing (SCM) will enable Nemours to manage its finance, HR, and supply chain data on a single, integrated platform. With Oracle Cloud ERP, Nemours will be able to simplify business processes and improve decision making by gaining a complete view of its financials. Oracle Cloud SCM will help Nemours more efficiently manage suppliers and logistics as demand changes. And with Oracle Cloud HCM, Nemours will be able to automate repetitive tasks to focus on more strategic initiatives such as career development and workforce planning, quickly and easily process payroll, and improve employee experience through a conversational user interface.
  • 24. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Al Dahra Digitally Transforms Food Security Supply Chain in the Middle East Amid COVID-19 For any queries, Please write to marketing@itshades.com 18 Solution Description SAP SE announced that SAP Ariba solutions have helped Middle East agribusiness Al Dahra save 10% to 15% in procurement, while helping the region avoid a potential food shortage during the COVID-19 pandemic. The Middle East and North Africa region is among the world’s largest food importers, according to a recent report by the Brookings Institution. Over the past two years, Al Dahra has doubled its workforce from 2,500 to more than 5,000 employees and now operates in 15 countries across four continents. As part of its digital transformation road map, Al Dahra digitalized its end-to-end procurement processes with SAP Ariba solutions, increasing cost savings, better managing categories, and enhancing compliance and transparency. With access to Ariba Network, which connects millions of companies around the world, Al Dahra can tap into new suppliers and host competitive e-auctions, requests for quotations (RFQs) and requests for proposals (RFPs).
  • 25. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable SAP Launches SAP Learning Hub, Partner Edition, Designed Specifically for Partners For any queries, Please write to marketing@itshades.com 19 Solution Description SAP SE announced the launch of SAP Learning Hub, partner edition. This is the first SAP Learning Hub solution that combines all the learning content that partners of the SAP PartnerEdge program require. SAP Learning Hub, partner edition, bundles the necessary learning tools into one affordable solution. It includes access to the entire enablement content portfolio, hands-on practice, and assessments to help partners stay up-to-date on the latest SAP innovations and to keep their certifications current. As today’s digital transformation technology advances and cloud innovations rapidly emerge, SAP experts and partners need to update their relevant skills and knowledge continually. The new edition of SAP Learning Hub, tailored for SAP partners, is built on the existing partner engagement framework and signals SAP’s commitment to partner and customer success. With a highly proficient and certified workforce across SAP solution areas, SAP partners can more effectively differentiate themselves, encourage continuous customer engagement and ultimately drive value and success for customers. Certifications not only demonstrate a commitment to deliver excellence in a tangible way but also help to differentiate organizations by verifying high-quality expertise. Amid the quick pace of digital transformation – and the subsequent need to adapt quickly and continually – SAP Learning Hub, partner edition, provides a comprehensive solution that covers initial learning content, certification and ongoing training. As new product innovations and releases are available throughout 2021, SAP will update the partner edition learning content to enable partners to keep their knowledge, skill sets and certifications current.
  • 26. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable SurveyMonkey Expands Return-to-Work Solutions to Empower HR and Business Leaders with Crucial Employee Sentiment Data For any queries, Please write to marketing@itshades.com 20 Solution Description SurveyMonkey a leader in agile software solutions for customer experience, market research, and survey feedback, announced its expanded Return-to-Work solutions to support people leaders as they seek to manage strategic change by understanding and acting on employee needs and sentiment as businesses reopen their doors. Available through SurveyMonkey’s Enterprise plan, the solutions feature automated insights, industry benchmarking, trend analysis, and quick set up guided by SurveyMonkey Genius™, which combines AI, machine learning and decades of industry expertise. Global restrictions, remote work models, and physical distancing efforts have fundamentally changed how businesses operate. While a return to in-office environments will look different for every organization, people leaders will need to understand constantly shifting employee attitudes and needs in order to keep operations running while minimizing business risks and keeping their workforce engaged. This enormous change management challenge requires a large scale effort. The new Return-to-Work solutions feature templates including a Remote Worker Engagement Survey, Return-to-Work Assessment, and Onsite Worker Check-in. The company also offers a solution for COVID-19 Symptom Tracking in the United States.
  • 27. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Temenos MarketPlace Welcomes Open Banking Platform Tink For any queries, Please write to marketing@itshades.com 21 Solution Description Temenos the banking software company, announced that Tink, one of Europe’s leading open banking platform providers, has joined Temenos MarketPlace. Tink’s platform provides connections to more than 3,400 banks, reaching over 250 million bank customers across 13 European markets. Tink’s market-leading open banking and personal finance management solutions will enable Temenos clients to empower their banking customers with consolidated, enriched views of their accounts and transactions and to deliver enhanced, streamlined and seamless data-driven financial services. Temenos customers will be able to access Tink’s technology through Temenos’Infinity digital front-office platform, which enables banks to deliver outstanding customer experiences with a rapid time-to-market. The addition of Tink to the Temenos MarketPlace will further enhance banks’ ability to gain actionable insights and offer targeted, multi-banking services for their clients. Temenos MarketPlace allows banks to leverage the cutting-edge fintech solutions that complement Temenos software. Solutions are curated and pre-integrated for rapid implementation and time-to-value. the MarketPlace comprises over 50 fintech solutions, enabling Temenos clients to easily pursue their journey of differentiation and innovation.
  • 28. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable New Accounting Courses Offered by Yardi Aspire Available for CPA Professional Development For any queries, Please write to marketing@itshades.com 22 Solution Description Property managers that use Yardi® software have a new option for mandatory Certified Public Accountant (CPA) training requirements. Yardi® Aspire now offers immersive, online course bundles that adhere to the National Association of State Board of Accounting (NASBA) recognized standards, providing CPAs the opportunity to earn Continuing Professional Education (CPE) credits in a convenient, on-demand learning platform. Accounting professionals that work for Yardi clients now have a cost-effective and convenient way to maintain, reinforce, and develop essential accounting software skills. Yardi Aspire courses follow Yardi’s best practices and utilize industry-leading training technology. The CPE-approved Aspire courses, developed by Yardi experts, feature immersive software simulations that guide the learner through best practices for the essential accounting software functions. Accountants will not only learn how to use the software properly, but how to prevent and correct data entry errors. Yardi Aspire is the industry’s only online learning management solution that offers exclusive Yardi training in a user-friendly online solution. In addition to self-paced courses, the software features advanced authoring, live event management, survey, eSign, assessment modules, centralized document and resource library, and host of online communication tools. Administrators enjoy hand-free training management and automated reporting. Aspire’s NASBA-aligned CPE courses are designed to be accessible and flexible. Coursework includes convenient, modular training content that can be completed in manageable chunks, over days or weeks.
  • 29. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Resident Care Reinforced by New Feature of Yardi Senior IQ For any queries, Please write to marketing@itshades.com 23 Solution Description Yardi® Senior IQ delivers business intelligence that helps senior living community managers make safe, smart decisions. Staffing Analysis, a new addition to the solution, mitigates risk further by ensuring that shift assignments meet resident care requirements. Staffing Analysis automatically draws resident care information from Yardi® EHR, an electronic health record system, then lists the workers, task time allotments and skillsets assigned to each shift on a dashboard. If a shift is overstaffed or understaffed by workers or skillsets, managers can transfer tasks or staff with drag-and-drop functionality. When care plans change in Yardi EHR, the Staffing Analysis dashboard automatically resets task time allocations. Executive directors, lead nurses and others who assign shifts gain efficiency with a streamlined staff efficiency tool. Staffing Analysis leverages existing care records without interfaces and eliminates the need to compile multiple reports, prepare spreadsheets or rekey data.
  • 30. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Yardi Launches Rent Relief Software to Help Government Agencies Manage Emergency Rental Assistance Funds For any queries, Please write to marketing@itshades.com 24 Solution Description Yardi® is launching Rent Relief powered by Yardi, a powerful all-in-one platform that will help get payments to households and landlords quickly and easily. To help governments manage the distribution process of federal emergency rental assistance, A trusted leader in the property management technology space, Yardi brings the development expertise and proven history as a software provider for nearly every real estate vertical. Managing more than 12 million U.S. residential units, Yardi processes monthly rental payments for 8 million apartments, posts more than 40 million electronic invoices, and administers more than $8 billion in payments. Yardi has consistently stepped up in crisis situations to offer funds, resources and expertise. In 2016, Yardi worked with the Provincial Government of Alberta to develop a searchable, easy-to-use housing registry after 2,000 homes were lost in the devastating Fort McMurray wildfire. In 2017, after Hurricane Harvey devastated southern Texas, Yardi created a regional housing site and hotline for displaced residents and also donated $1 million in disaster relief. That response was repeated after Hurricane Irma later the same year. Yardi donated $1 million in support of rental support resources for the newly launched COVID-19 Rental Housing Support Initiative, a collaboration of The Institute of Real Estate Management (IREM), National Apartment Association (NAA), National Multifamily Housing Council (NMHC) and National Association of Residential Property Managers (NARPM).
  • 31. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable T2 Mobile Enforcement App Now Integrates with Genetec ALPR System For any queries, Please write to marketing@itshades.com 25 Solution Description T2 Systems’ Mobile Enforcement App (MEA), a citation issuance app available for iOS and Android smartphones and tablets, now integrates with security solution leader Genetec’s AutoVu automatic license plate recognition (ALPR) system, providing parking operations with a mobile LPR-based enforcement solution. This integration allows an enforcement vehicle equipped with Genetec AutoVu to communicate directly with the MEA, enabling enforcement staff to view and enforce LPR detected violations in the MEA in real time. All data is stored in T2 Flex®, and the two solutions work together to streamline data and make issuing citations as easy as the press of a button. Benefits of this integration include improved enforcement efficiency, the ability to see claimed detected violations, improved safety for enforcement officers. Additionally, this combined solution helps keep traffic moving, as officers can park their LPR vehicle and return to any cars in violation to enforce, rather than stopping for each violation. If you are a current T2 customer, reach out to your Account Manager for more information on this integration.
  • 32. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Rewards & Recognition Updates Platforms & Applications Industry
  • 33. R & R Updates IT Shades Engage & Enable Blackline Takes Top Spot For Enterprise Financial Close Software In Annual G2 Ranking Of The Best Finance Products For any queries, Please write to marketing@itshades.com 26 Leading online peer reviews platform G2 recently announced that BlackLine, Inc took the No. 1 spot for Financial Close software in the Enterprise category on G2’s list of the ‘Best Finance Products of 2021’. Recognized for ‘Market Presence’ and ‘Satisfaction’, BlackLine also ranked No. 15 on the overall list – the only company in G2’s Financial Close category to make the top 15, ahead of such industry giants as NetSuite, Oracle and Workday. G2’s Best Software Awards and Lists rank the world’s best software companies and products based on authentic, timely reviews from real users. As of Feb. 11, BlackLine customers had posted 545 reviews at G2.com. G2 created the 2021 lists based on data from over a million authentic, verified customer reviews spanning over 86,000 software products from nearly 65,000 companies. Winners were determined based on 241,441 reviews left on G2 between Jan. 1st and Dec. 31st, 2020 and were limited to companies that had received at least 100 reviews in the past year. R&R Description
  • 34. R & R Updates IT Shades Engage & Enable Arcoro Wins Two 2021 Stevie Awards For any queries, Please write to marketing@itshades.com 27 Arcoro®, a proven SaaS provider of human resources (HR) management solutions for high-risk industries, announced that it received a gold Stevie® Award for Contact Center of the Year (Up to 100 Seats) and silver Stevie Award for Most Valuable [COVID-19] Response by a Customer Service Team in the 15th annual Stevie Awards. Arcoro garnered a gold designation in the category of Contact Center of the Year (Up to 100 Seats) – Business Services. This was to recognize the outstanding work related to the consolidation of three companies and brands. Arcoro was proud to be acknowledged among many major Contact Center award recipients. Arcoro was also honored with a silver Stevie award for its COVID-19 response. The teams were able to create a valuable employee health screening tool, quickly scale up delivery, and add it as a permanent feature of Arcoro’s ExakTime® advanced, construction-targeted time and attendance software in just two months. The Stevie Awards were established in 2002 and are among the world’s most widely recognized business awards, recognizing all facets of achievement in the workplace. More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. R&R Description
  • 35. R & R Updates IT Shades Engage & Enable Inspired eLearning Wins Three Platinum Awards at the 2021 AVA Digital Awards For any queries, Please write to marketing@itshades.com 28 Continuing on the heels of a record-setting 2020, Inspired eLearning kicks off the new year by winning three AVA Digital Awards. The company’s courses, Invoice Fraud – BECs and VECs, Defending Against Phishers, and Coronavirus Phishes and Scams earned Platinum awards in the Web-Based Production/Short Form Category. Inspired eLearning designs its training content with the end-user in mind to help reinforce learnings from the training, increase retention, and promote positive behavior that ultimately reduces your company’s overall risk to today’s most threatening cyberattacks. AVA Digital Awards is administered and judged by the Association of Marketing and Communication Professionals (AMCP). The international organization consists of several thousand productions, marketing, communication, advertising, public relations, and freelance professionals. AMCP administers recognition programs, provides judges, and rewards outstanding achievement and service to the profession. Judges are industry professionals who look for companies and individuals whose talent exceeds a high standard of excellence and whose work serves as a benchmark for the industry. R&R Description
  • 36. R & R Updates IT Shades Engage & Enable Kinaxis Investment in its People Leads to Recognition as a Top Company to Grow Career For any queries, Please write to marketing@itshades.com 29 Kinaxis® Inc. the authority in driving agility for fast, confident decision-making in an unpredictable world, has been recognized as a top company to grow a career based on its investment in employees and culture. The company has been named one of Canada's Top Employers for Young People and one of the National Capital Region's Top Employers as a result of editorial competitions held by the Canada's Top 100 Employers project. As a leader in supply chain planning since 1984, Kinaxis has been committed to providing its employees with an innovative work environment that is committed to supporting them not only in their careers, but in their personal growth. In response to the COVID-19 pandemic, Kinaxis expanded its support to provide even more tools to employees and the community. The company has implemented a variety of mental and physical health and wellness programs to support employees across the globe and has doubled its counseling-focused benefit to ensure employees have access to outside tools that support their wellness, too. Most recently, the company implemented "Kinaxis Days," where the organization takes the last Friday of each month off paid as a way to allow all employees to unplug and recharge. Kinaxis has also reconfirmed its commitment to its community with the launch of Kinaxis InConcert, a program run in partnership with the Canadian Live Music Association to sponsor approximately 30 concerts that will be live streamed from stages across Canada. The company also hosted its own #TakeoutChallenge, allowing every employee and their family to purchase dinner from a local restaurant, paid for by Kinaxis, as a way of showing support for industries especially hard hit by the pandemic. R&R Description
  • 37. R & R Updates IT Shades Engage & Enable Oracle Cloud VMware Solution Obtains FedRAMP High Authorization For any queries, Please write to marketing@itshades.com 30 Oracle Cloud VMware Solution has obtained Provisional Authority to Operate (P-ATO) at the High impact level from the FedRAMP Joint Authorization Board (JAB). The accreditation recognizes the solution for adhering to stringent performance, security and compliance standards. Now, US government customers can operate VMware software-defined data centers in Oracle Cloud to manage and run critical applications and workloads. The Oracle Cloud VMware Solution allows government agencies to accelerate their cloud strategies by migrating VMware environments to Oracle Cloud while maintaining continuity of operations, staffing, best practices, and tools from their on-premises VMware environments. VMware provides major technology that US Federal civilian and defense agencies depend on to manage their IT infrastructure. Oracle Cloud VMware Solution is VMware Cloud Verified. This designation validates integration and interoperability for customers operating VMware environments in the Oracle Cloud VMware Solution. R&R Description
  • 38. R & R Updates IT Shades Engage & Enable SAP Takes Top Spot in Internationally Recognized CeFPro Fintech Leaders 2021 Report For any queries, Please write to marketing@itshades.com 31 SAP SE announced that it took first place in both core banking/back-end systems and accounting and treasury management in the Fintech Leaders 2021 Report by the Center for Financial Professionals (CeFPro), an international research organization. CeFPro also named SAP among the top 20 in the overall fintech ecosystem. The rankings categorize and evaluate leading fintech companies, vendors and solution providers and are based on data gathered from surveys of practitioners, end users and subject matter experts. The report uses original research and market analysis conducted by CeFPro and backed by an advisory board of 60 international industry professionals. CeFPro’s Fintech Leaders 2021 Report also includes research on industry trends, priorities and challenges. Key findings highlight advanced analytics and artificial intelligence as leading opportunities. These takeaways underscore the importance of making technology the backbone of fintech strategies for a state-of-the-art intelligent suite and digital platform. R&R Description
  • 39. R & R Updates IT Shades Engage & Enable SAPAnnounces 2021 Recipients of Regional Awards for Partner Excellence For any queries, Please write to marketing@itshades.com 32 SAP SE presented 85 regional awards for partner excellence in a variety of categories at the recent SAP Customer Success Summit event. The awards recognize top partners for their excellence in overall sales, innovation, technology and services, as well as in solution-specific areas. Winners of the regional awards for partner excellence were selected from SAP’s wide-ranging partner base, and nominations were based on SAP’s internal sales data. A steering committee composed of regional and global SAP representatives determined the winning partners in each category by region according to numerous criteria, such as sales achievement and performance. SAP congratulates this year’s top performers across the globe. Partners are essential to SAP’s success, and these awards are a testament to the amazing work and value they deliver. SAP and its partners help customers adopt innovation easily, gain results rapidly, grow sustainably and run better with their solutions. R&R Description
  • 40. R & R Updates IT Shades Engage & Enable Sapiens Wins Celent Xcelent Award 2021 For Property & Casualty Policy Administration Systems In Emea For any queries, Please write to marketing@itshades.com 33 Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced that Sapiens IDITSuite for Property and Casualty has won Celent’s XCelent award for the Breadth of Functionality category. The award follows a string of recent Sapiens’ XCelent wins, illustrating Sapiens’ significant impact on the global insurance industry. Recent XCelent awards include two for Sapiens IllustrationPro and one for Sapiens UnderwritingPro for Life & Annuities. This marks the 12th consecutive year that Sapiens IDITSuite received a Celent XCelent Award. The report describes IDITSuite’s diverse configuration tools, including a visual workflow editor and rules engine editor. It also credits the solution’s strong, rich user interface, impressive API and ability for ecosystem integration and excellent internationalisation of products, offering multi-currency and multi-lingual capabilities. R&R Description
  • 41. R & R Updates IT Shades Engage & Enable Nucleus Research ranks Wolters Kluwer as CPM Leader for its CCH® Tagetik expert solutions For any queries, Please write to marketing@itshades.com 34 Wolters Kluwer, with its CCH Tagetik global expert solutions, has been recognized as a Leader in the Nucleus Research CPM Technology Value Matrix 2021 for the full scope of Corporate Performance Management (CPM) providing close and consolidation, planning, reporting, analytics, disclosure and compliance capabilities. Each year, Nucleus Research evaluates CPM vendors based on their usability and functionality, as well as the value that customers realized from each product’s capabilities. Their findings are based on customer feedback, product demonstrations, and conversations about the market with vendors and users. Wolters Kluwer advanced from ‘Expert’to ‘Leader’in the 2021 evaluation of its CCH Tagetik software. CCH Tagetik expert solutions are used across all industries including banking, insurance, manufacturing, healthcare, retail, services and telecommunications verticals. CCH Tagetik software enables businesses to achieve complex forecasts and plans, drill-down to greater granularity, close and report quickly, and unify planning activities across finance and operations. With access to the latest advanced technologies out-of-the-box, finance professionals at mid-size to global enterprises are empowered to make a difference in their business. R&R Description
  • 42. R & R Updates IT Shades Engage & Enable Unit4 Named as a Facilitator by Nucleus Research in the CPM Value Matrix 2021 For any queries, Please write to marketing@itshades.com 35 Unit4, a leader in enterprise cloud applications for mid-market services organizations, announced it has been recognized as a “Facilitator” in the Nucleus Research CPM Value Matrix 2021, for its FP&A solution. With the increased demand for Corporate Performance Management (CPM) solutions, the CPM Value Matrix looked at CPM vendors whose presence is increasing in this market and examined them based on their usability and functionality, as well as the value that customers realized from each product’s capabilities. Unit4 is one of four vendors recognized as a facilitator and one of the few companies within the matrix to have improved their scoring. Since last year, Unit4’s ease-of-use scores have increased and Unit4 FP&A has been recognized for its flexibility for ease of implementation, with users gaining greater visibility across finance, sales, operations, HR, and inventory on the front-end. Nucleus Research also highlighted tighter integrations across Unit4’s enterprise application portfolio, strengthening of the application’s connections to the overall platform and notes that the AI-driven capabilities such as digital assistant Wanda, is a differentiator. R&R Description
  • 43. R & R Updates IT Shades Engage & Enable Galvanize Named One of BC’s Top Employers for Eighth Consecutive Year For any queries, Please write to marketing@itshades.com 36 Galvanize, the global leader in SaaS governance, risk, and compliance (GRC) software, announced it has been selected as one of BC’s Top Employers for the eighth year in a row. The award is given in recognition of Galvanize’s exceptional workplace practices, including its commitment to employee training and career advancement opportunities, work-life benefits, and overall connected culture, as well as its pandemic response plan, which includes increased employee communication, ongoing surveys on employee well-being, and initiatives to ensure employees stay connected. Galvanize’s employee-first culture emphasizes open communication, innovation, and career growth. Industry-leading in-house and online training programs like Change Agents and Peer Coaching, along with generous budgets for external training and continued education, showcase Galvanize’s commitment to employee development. Employee well-being and maintaining a connected culture remain a top priority for Galvanize, with initiatives to promote employee engagement and socialization while working from home, including online game nights, happy hours, morning coffees, daily challenges, and talent showcases. The award also recognizes Galvanize for their COVID-19 response plan, which allowed for an effective transition from in-office to work-from-home with minimal disruption to productivity. Employee well-being has been the number one priority throughout this time. During the first several months of the pandemic, Schultz provided daily company-wide updates to keep every team member informed and connected. Employee engagement surveys were implemented to evaluate stress levels and mental well-being. Throughout the pandemic, Galvanize has also run wellness sessions over Zoom featuring internal and external presenters on topics such as mindfulness and meditation, healthy eating, and virtual yoga and workout sessions. Employees continue to be provided with a collection of wellness resources that are free or covered by Galvanize’s comprehensive extended benefits plan. R&R Description
  • 44. R & R Updates IT Shades Engage & Enable Zerto Named ‘Best Emerging Vendor’ at 14th Annual Canadian Reseller Choice Awards For any queries, Please write to marketing@itshades.com 37 Zerto, an industry leader in cloud data management and protection, announced it has been named the “Best Emerging Vendor” in the eChannelNews 2021 Reseller Choice Awards. The award recognizes Zerto’s track record over the past 12 months in delivering its solutions for disaster recovery, backup, and cloud. With more than 600 vendors nominated across 68 categories, winners were determined by votes from thousands of Canadian VARs, solution providers, IT consultants and MSPs, based on their overall performance in the Canadian channel. Working with a range of channel partners across Canada, including CDW Canada, GlassHouse Systems, and Softchoice to name a few, Zerto delivers the only cloud data management and protection platform that enables enterprises to mobilize, protect, and recover applications across public and hybrid clouds without downtime or data loss. Zerto enables its Canadian customers to fully utilize the cloud across private, public, or hybrid cloud environments for disaster recovery (DR), backup, or data mobility. Organizations are turning to Zerto when their current DR solution doesn’t meet business SLA requirements for RTO/RPO needs, when they are utilizing cloud to reduce real estate costs of an on-premises DR target, or when they are using cloud for backup. As a result, Zerto has doubled year-over-year the number of cloud deployments, seeing tremendous growth from its platform. R&R Description
  • 45. R & R Updates IT Shades Engage & Enable CRN® Names Zerto as a Coolest Cloud Company for 2021 For any queries, Please write to marketing@itshades.com 38 Zerto, an industry leader in cloud data management and protection, announced that CRN®, a brand of the The Channel Company, has named Zerto as one of its 100 Coolest Cloud Companies for 2021. This annual list recognizes the leading cloud technology providers in five critical categories: infrastructure, monitoring and management, security, storage, and software. This year’s 100 Coolest Cloud Companies were selected by the CRN editorial team based on their demonstrated commitment to working with channel partners and innovation in product and service development. CRN’s 100 Coolest Cloud Companies list not only honors exceptional technology suppliers, but it has become a trusted resource for solutions providers looking for cloud technology providers to partner with — presenting a list of the companies best positioned to support their cloud service’s needs. Zerto provides the only cloud data management and protection platform that enables enterprises to mobilize, protect, and recover applications across public and hybrid clouds without downtime or data loss. Zerto has thousands of customers utilizing the cloud—whether private, public, or hybrid cloud environments—for disaster recovery (DR), backup, or data mobility. Zerto has doubled year-over-year the number of cloud deployments, seeing tremendous growth from its platform. Many organizations are turning to Zerto when their current DR solution doesn’t meet business SLA requirements for RTO/RPO needs, when they are utilizing cloud to reduce real estate costs of an on-premises DR target, or when they are using cloud for backup. R&R Description
  • 46. R & R Updates IT Shades Engage & Enable Talview is the First AI-led Video Interviewing and Proctoring Company to Attain WCAG 2.0 Compliance, Ensuring Accessibility for All Talent For any queries, Please write to marketing@itshades.com 39 Award-winning recruitment and proctoring software leader, Talview, recognizes that organizations, candidates, and students rely on the company to level the playing field for talent applying for openings or taking tests using Talview, while protecting their data and privacy. As part of the company’s continued dedication toward these efforts, Talview announced that its recruitment, candidate, and proctoring applications comply with Web Content Accessibility Guidelines 2.0 (WCAG 2.0) regarding web content accessibility. The company also released enhanced corporate Privacy Policy around data security and data privacy processes. Certified compliant with WCAG 2.0, Talview’s recruit, candidate, and proctoring applications are designed to make it easier for people with a diverse range of hearing, movement, sight, and cognitive ability to apply for openings and take exams. Talview’s enhanced privacy policy details the company’s data collection and disclosure practices and processes for data disputes. The company also proactively complies with top global regulations to secure and protect personally identifiable information, including General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Lei Geral de Proteção de Dados (LGPD), Personal Data Protection Act (PDPA), GDPR-K, and Children’s Online Privacy Protection Rule (COPPA). R&R Description
  • 47. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Customer Success Updates Platforms & Applications Industry
  • 48. Customer Success Updates IT Shades Engage & Enable Taiwan’s ezTravel joins Amadeus’ NDC [X] to spearhead innovation with NDC-enabled API For any queries, Please write to marketing@itshades.com 40 ezTravel, Taiwan’s leading online travel agency (OTA), is implementing the cutting-edge Amadeus Travel API. This NDC-enabled solution gives OTAs in Asia Pacific and across the world access to new content and fares from airlines via NDC connectivity. NDC is modernizing retailing, but it requires the right technical infrastructure. This is why ezTravel chose Amadeus NDC [X] as its partner to help implement and power the new standard. The new NDC-enabled Amadeus Travel API will give ezTravel access to aggregated NDC and non-NDC content. Through this solution, ezTravel will also have access to the main servicing capabilities that an agency requires once a booking via NDC has been made, such as changes, cancellations, or adding ancillaries. As the first travel agency in Taiwan to adopt an NDC-enabled web services solution to fit the needs of OTAs, ezTravel customers will be empowered to shop, order, and pay for flights and related services, and to add ancillaries and services to the booking, using the NDC standard. Amadeus NDC-enabled Travel API, an API which integrates with travel agencies’ existing systems and allows them to build their own customized travel booking applications, is being rolled out globally. Description
  • 49. Customer Success Updates IT Shades Engage & Enable Orkla based in Norway chooses Wolters Kluwer and its CCH Tagetik expert solution to meet current and future Financial Consolidation, Regulatory and Reporting needs For any queries, Please write to marketing@itshades.com 41 CCH Tagetik, part of Wolters Kluwer Tax & Accounting and a global provider of market-leading software solutions and information services for finance professionals, has signed an agreement with Orkla, to effectively support them in replacing their legacy consolidation solution. Orkla is a leading supplier of branded consumer goods to the grocery, out-of-home, specialized retail, pharmacy and bakery sectors. The Nordic and Baltic regions and selected countries in Central Europe are Orkla's main markets. The Orkla Group also holds strong positions in selected product categories in India. The CCH Tagetik unified platform will replace their legacy systems and Orkla will utilize the platform for their statutory consolidation, management, and financial reporting, including IFRS 16 Lease Accounting and iXBRL. Orkla will now have a flexible platform with built-in financial intelligence that is finance owned and maintained where modifications can be done without scripting or relying on IT. Description
  • 50. Customer Success Updates IT Shades Engage & Enable Air Senegal selects Amadeustech to enhance passenger services and drive recovery For any queries, Please write to marketing@itshades.com 42 As Air Senegal resumes services in the region, the carrier is placing emphasis on automation, and relevant, real-time information. The Amadeus Altéa Passenger Service System (PSS) offers these elements by way of full reservation, inventory, and departure control capabilities. It also enables the airline to support travelers throughout their journey, providing real-time, personalized alerts to inform of flight changes, services, or personalized offers. The system helps airlines to customize services for passengers and offers faster and simpler check-in procedures. In case of disruption, the Altéa PSS will allow Air Senegal to re-accommodate passengers in a matter of minutes. If a last-minute aircraft change occurs, the airline will be able to immediately and automatically reseat passengers and adjust weight and load balance. With end-to-end automated aircraft configuration and reconfiguration, the airline will avoid expensive, time-consuming and resource-intensive manual involvement. Air Senegal was in a state of rapid global expansion when the pandemic hit. Despite the pandemic, the carrier is still planning to add European destinations to its growing portfolio, as well as flights to various destinations in Africa. It also recently invested in a modern fleet with eight Airbus A220-300s ordered at the Dubai Air Show in 2019. Description
  • 51. Customer Success Updates IT Shades Engage & Enable Chinese travel platform Fliggy adopts Amadeus MetaConnect to provide superior shopping experience For any queries, Please write to marketing@itshades.com 43 Fliggy, Alibaba’s online travel platform, has announced a new long-term agreement with leading travel technology provider Amadeus to deliver seamless traveler shopping experiences. The multi-year agreement will see Fliggy, supported by Amadeus’ cutting-edge search and assisted booking technology, create more personalized experiences for Chinese travelers. The agreement will enable Fliggy to leverage Amadeus’ MetaConnect technology to improve the Fliggy user experience, making searching and booking a breeze – whether on mobile, tablet or desktop, turning shopping customers into booked travelers. Amadeus has been one of the most important travel technology providers for Fliggy’s international flight business since 2015. Fliggy has seen a steady growth of travel bookings on its platform, with the Hangzhou-based travel platform now servicing more than 100,000 global partners. Amadeus’ advanced search technology has also been critical in supporting high volumes of traffic and transactions on Fliggy’s platform during China’s “Double Eleven” shopping festival each year. Description
  • 52. Customer Success Updates IT Shades Engage & Enable C Spire Selects Amdocs to Deploy Wireless Policy and Charging for 5G For any queries, Please write to marketing@itshades.com 44 Amdocs a leading provider of software and services to communications and media companies, announced that C Spire, a privately held U.S. telecommunications and technology company, has selected its next generation Amdocs Openet microservices-based Policy and Charging Controls to support its 5G plans. The agile design of the Amdocs Openet policy and charging solution will empower C Spire to roll out new 4G and 5G network services to its residential and commercial customers. The Amdocs Openet solution provides a foundation that empowers C Spire to quickly launch next generation 5G services to consumers and businesses and explore new monetization opportunities with a diversity of new business models and use cases. As part of this implementation, C Spire will be leveraging the latest version of Amdocs Openet Policy Controller and Evolved Charging Suite and as a result will gain a comprehensive set of policy blueprints to meet specific customer use cases as well as the flexibility to develop new monetization models for 5G networks. Description
  • 53. Customer Success Updates IT Shades Engage & Enable Digitizing Data Exchange in Order to Increase Business Competitiveness: Angelini Holding S.P.A Chooses Comarch EDI Platform for its Foreign Branches For any queries, Please write to marketing@itshades.com 45 Angelini Holding S.P.A, part of the industrial group of the same name, which operates mainly in the pharmaceutical and consumer goods sectors, is constantly working towards the future and seeking the best solutions in the fields of innovation and sustainability. The group, which has always used traditional communication tools with its customers and suppliers abroad, has recently launched a project to digitize document flows, with the aim of optimizing business processes. Angelini has embarked on the path towards complete digitization of the order cycle, which will make the exchange of document flows with its business partners more efficient for its foreign branches. The incoming and outgoing flows such as purchase orders, order confirmations and invoice flows will be managed in a digital format, imported and exported according to the integration methods and management formats most suitable for Angelini Holding and its customers, bringing the same benefits from the company’s original strategy back home. With its EDI platform, Comarch has given the customer the opportunity to embark on its digital transformation path and thus become more competitive in other markets. Comarch EDI is a scalable and configurable platform that allows you to optimize data exchange processes in a reliable and timely manner. With vast knowledge of the international market and the experience of managing thousands of projects in this area, Comarch is perfectly adapted to the business processes and complexity of major players on the market. Description
  • 54. Customer Success Updates IT Shades Engage & Enable Casey’s General Stores Doubles Down on Convenience with Coupa Business Spend Management For any queries, Please write to marketing@itshades.com 46 Coupa Software announced that Casey’s General Stores selected Coupa to transform its procurement operations amid the chain’s significant growth. As the fourth-largest convenience store retailer in the United States, with 2,200 locations in16 Midwestern states, Casey’s was looking to modernize its largely manual and paper-based procurement system to create more visibility, control, and value for the company’s future. Previously, Casey’s relied on largely manual and paper-based processes that were becoming more costly and inefficient, especially as the company worked to grow and scale. With Coupa, the company will be able to achieve full visibility, control, and management of procurement spend while saving valuable time. Casey’s plans to run almost all of its procurement spend through Coupa, having set ambitious goals for reducing costs and strengthening relationships with suppliers. Additionally, Casey’s employees will be able to purchase the goods and services they need through Coupa. Description
  • 55. Customer Success Updates IT Shades Engage & Enable Baptist Health Federal Credit Union to deliver a robust digital banking experience with Finastra For any queries, Please write to marketing@itshades.com 47 Finastra announced that Baptist Health Federal Credit Union - a credit union serving Baptist Health of Arkansas, their affiliates, and other health care related groups and organizations - has selected Fusion Digital Banking, to deliver a modern, digital banking experience to its members. In addition to transitioning its entire digital banking to Finastra for a best-in-class, seamless digital experience, the credit union will use Allied Bill Payment from Allied Payment Network for fully-integrated, real-time person-to-person payments and account-to-account transfers. Baptist Health FCU is not only improving its member experience, but will be able to do so more cost-effectively than with its current technology, delivering greater value to its members, which is vital to a credit union’s mission. Fusion Digital Banking will enable the credit union to reduce its physical costs and reach more members without having to add to its physical presence. Description
  • 56. Customer Success Updates IT Shades Engage & Enable Global Medical Technology Manufacturer Selects IFS For Business Efficiency And Legal Compliance For any queries, Please write to marketing@itshades.com 48 Efficiency, effectiveness, and quality assurance at the fore as Dutch Ophthalmic Research Center (D.O.R.C.), a high-quality supplier of ophthalmic surgical instruments, equipment, liquids and accessories, turns to IFS, the global enterprise applications company, to ensure compliance with international norms and regulations for medical technology, most prominently the European Union Medical Device Regulation (EU MDR). Previously relying on a multitude of disparate business systems to manage its international business, D.O.R.C. began scanning the market for a fully integrated, cloud-based enterprise solution that could be rolled out to all staff working at its 13 sites in 12 countries worldwide and support sales operations in over 80 countries. Following a comprehensive evaluation process, the company selected IFS as its technology partner. IFS will deliver an integrated solution covering all business-critical processes, including manufacturing, supply chain management, product data management, export control, planning and scheduling, quality control and sales. Drawing on one version of the truth, D.O.R.C. staff will be able to access real-time insights into the business while ensuring a robust audit trail for legal compliance. Description
  • 57. Customer Success Updates IT Shades Engage & Enable Stoddart Selects IFS To Deliver Outstanding Customer Service For any queries, Please write to marketing@itshades.com 49 IFS, the global enterprise applications company, announces that Stoddart Group, Australia's leading supplier and installer of products to the residential building industry, has selected IFS to enable digitization of job scheduling, automate critical business processes and deliver service excellence. To strengthen its leading market position and ready the company for accelerated growth, Stoddart Group launched a comprehensive evaluation process to select a service platform to replace legacy business systems. Having identified IFS through the review and as the leader in the Gartner Magic Quadrant for Field Service Management, Stoddart Group selected IFS as a partner for its scalability, intuitive user experience and robust functionality. The solution will be delivered using IFS managed cloud services to reduce total cost of ownership and drive faster time to value. Description
  • 58. Customer Success Updates IT Shades Engage & Enable Climate First Bank (I/O) selects Finastra software to deliver values-based banking For any queries, Please write to marketing@itshades.com 50 Finastra announced that Climate First Bank (In Organization), the nation’s first climate-focused bank, has selected a complete suite of banking software from Finastra. Using Finastra’s Fusion Phoenix core banking system, Fusion Digital Banking, Total Lending, and other solutions for payments, analytics and more, the de novo bank will be prepared to launch as a full-service community bank in Spring of 2021. Initially servicing the Tampa/St. Petersburg region, Climate First Bank (I/O) will not only provide world-class, traditional banking services to its customers but will invest in the future by offering climate-focused programs, including an unrivaled solar loan option. The bank’s mission is to elevate the typical banking model by supporting local communities, encouraging green infrastructure and promoting sustainable business practices. Carbon neutral from the day it opens, the bank’s programs will Drawdown levels of atmospheric CO2 to reverse the existential climate crisis that threatens our planet and our lives. By fulfilling a growing demand for more socially responsible institutions, Climate First Bank (I/O) will expand to become the largest and most profitable eco-conscious and values-based institution in the Southeastern United States. Description
  • 59. Customer Success Updates IT Shades Engage & Enable responsAbility Renewable Energy Holding (rAREH) Commences Digital Transformation Journey For any queries, Please write to marketing@itshades.com 51 Infor announced that Africa-focused responsAbility Renewable Energy Holding (rAREH) has begun its digital transformation journey with Infor Gold partner TouchstoneEnergy. rAREH has selected Infor SunSystems Financial Management Systems as its replacement accounting system to support the continuing growth of its business in Sub-Saharan Africa. rAREH invests in developing, constructing and operating renewable energy infrastructure across Sub-Saharan Africa, with a particular focus in the development phase. The company’s mandate is to invest in all forms of renewable energy sources (wind, solar, biomass, hydro and geothermal) and currently has a portfolio of 41.4 megawatts (MW) under operation, 28.8 MW under construction and 398 MW under development across 11 countries. TouchstoneEnergy’s focus is on the energy sector, and was chosen to supply Infor SunSystems FMS above a selection of competing systems that rAREH evaluated. Infor SunSystems will replace the existing QuickBooks accounting software as this project gains momentum. Key to rAREH’s decision was the future scale and investment Infor has committed to development of its ERP software. Description
  • 60. Customer Success Updates IT Shades Engage & Enable HedgePoint Global Markets Selects TouchstoneEnergy to Deliver Infor Financial Management Solution For any queries, Please write to marketing@itshades.com 52 Infor announced that HedgePoint Global Markets LLC has selected Infor gold partner TouchstoneEnergy to implement Infor’s financial management solution. Touchstone will supply HedgePoint with a financial management system centred around Infor OS operating service and Infor SunSystems, an advanced financial and analytics accounting software designed to ensure continuous access to critical accounting and management information. HedgePoint uses technology to provide financial risk management products and services to global commodity markets, with deep expertise in agriculture and energy markets and presence in the US, Switzerland, and Latin America. HedgePoint was founded in 2014 as a division of ED&F Man Capital Markets, and rebranded when Albright Capital and De Jong Capital jointly acquired the business in a transaction announced Jan. 12, 2021. Touchstone will deploy Infor OS and Infor SunSystems in the Amazon Web Services cloud and integrate them with the Murex risk management software that HedgePoint uses. The Infor systems are expected go live within 8 to 10 weeks, including a data migration from the existing ED&F Man Capital Markets system. Description
  • 61. Customer Success Updates IT Shades Engage & Enable SanMar Digitizes its Financial Supply Chain with Infor to Drive Growth For any queries, Please write to marketing@itshades.com 53 Infor announced that SanMar Corporation, the largest supplier of apparel and other soft goods to the imprinted sportswear and promotional products industries, has selected cloud-based Infor Nexus Financial Supply Chain Management solutions to streamline collaboration with trading partners for greater visibility and control of orders, statuses and payments. The ability to collaborate on purchase orders more easily, automate invoices and perform N-way matching in a digital network will help SanMar reduce manual processes internally and with trading partners. This will support its efforts to improve scalability and better serve customers. SanMar Corporation is a national supplier of 21 retail, private label and mill brands. The company supplies apparel and accessories to screen printers, embroiderers, promotional products distributors, athletic dealers, industrial launderers and more, whether they are outfitting a Fortune 500 corporation or the local bowling team. A family owned and operated business since 1971, SanMar is based in Issaquah, Wash., with 10 distribution centers nationwide. Infor will provide a single cloud network to connect internal and external parties and systems. Document automation and digitization of surrounding processes, including invoice approvals, purchase order delivery and settlements, will remove friction from the supplier transaction process. Factory management and quality assurance automation will deliver efficiency and data integrity to improve compliance and performance. Description
  • 62. Customer Success Updates IT Shades Engage & Enable El Palace Barcelona Books in for Customer Service Excellence with Infor For any queries, Please write to marketing@itshades.com 54 Infor announced that the five-star hotel El Palace Barcelona has chosen Infor Hospitality Management System (HMS) and Infor Sales and Catering System (SCS) to help provide a premium customer experience. Implemented by Infor in collaboration with Infor partner Sulcus, the software will help create an integrated, standardised platform for this landmark property. Part of the prestigious Leading Hotels of the World group, the 120-room El Palace Barcelona will use the Infor software to deliver a superior guest experience and meet the challenges of a constantly evolving hospitality industry in Spain. Following a thorough review of the market, Infor HMS and Infor SCS were chosen based on keen, industry-specific functionality, ease of use and integration, references from other leading luxury hotel brands and a commercial flexibility that beat competing pitches. Description
  • 63. Customer Success Updates IT Shades Engage & Enable Botanique Hotel Prague Blooms with Infor For any queries, Please write to marketing@itshades.com 55 Infor announced that Botanique Hotel Prague, a newly independent lifestyle hotel in central Prague, has implemented Infor EzRMS. The application provides a centralised revenue management software solution that delivers an intelligent, dynamic, and consistent view of optimal potential revenue for the hotel’s 214 rooms. Infor EzRMS was chosen based on its capacity for artificial intelligence (AI) algorithms to recognise patterns and help ensure optimised rate and pricing recommendations. The intelligent software solution will help maximise the hotel’s yield and profit. The cloud-based deployment of EzRMS provides a complete view of the various market segments and channels within specialised dashboards to empower the team at the Botanique Hotel Prague to gain essential market insights to enable more effective strategies. Description
  • 64. Customer Success Updates IT Shades Engage & Enable NSE Group Chooses Infor to Support Evolution of its Information System for its Activities Related to Services For any queries, Please write to marketing@itshades.com 56 Infor announced that the business unit dedicated to services at NSE Group, a company specializing in the design, manufacture and maintenance of high-tech electronic equipment, has chosen Infor SyteLine as part of a project to rationalize and perpetuate its activities. The objective of the project — which started early in 2021 with Infor and its partner G4 — was to replace the legacy enterprise resource planning (ERP) system set up in 2007 in NSE Group’s services business unit, which coordinates and handles the interface with customers, the supply chain operations and the repairs of consumer electronics, aeronautics and defence equipment. The previous solution required too many specific developments, thereby taking up time and IT resources that the group wanted to allocate to higher-value tasks. As the system no longer met the changing expectations and regulations of the targeted markets, NSE needed a modern, agile and scalable solution capable of adapting to its activities and business constraints. In addition to Infor SyteLine, the NSE Group has also opted for the Infor Factory Track solution, a complete production automation solution that promotes warehouse mobility and traceability, the Infor CPQ (Configure Price Quote) pricing and quotation software, and the Infor OS (Operating Service) platform. Description
  • 65. Customer Success Updates IT Shades Engage & Enable HEB Mexico Drives E-Commerce Growth with Blue Yonder’s Warehouse Management System For any queries, Please write to marketing@itshades.com 57 The impact of COVID-19 is changing the traditional way end consumers make purchases, moving to new channels such as e-commerce, home delivery services, and buy online, picking up in store, among others. That’s why Supermercados Internacionales HEB, also known as HEB México selected Blue Yonder®, the world leader in digital supply chain and omni-channel commerce fulfillment. HEB México will utilize Blue Yonder’s warehouse management solution to continue fulfilling its promise to its customers: keeping the lowest prices, having the high-quality products, and, above all, offering quality service. HEB México started in Texas 115 years ago and opened its first location in Mexico in 1997. HEB, short for Howard Edward Butt Grocery Company, has approximately 345 stores and more than 95,000 employees. While the company only has two decades of presence in Mexico, it already has 71 stores located in the states of Nuevo León, Tamaulipas, Coahuila, San Luis Potosí, Guanajuato, Querétaro, and Aguascalientes, employing more than 15,500. Blue Yonder partner Netlogistik will drive this project with a goal to implement in Q1 2021. With Blue Yonder’s warehouse management solution, HEB México is augmenting its existing footprint with industry-leading supply chain execution capabilities, which will be focused on merchandise processes, demand planning, replenishment, and category management. With the current COVID-19 pandemic environment, e-commerce transactions at HEB México have been growing rapidly in the last 10 months, even more than in the last five years. For this reason, HEB México required a more powerful way to manage the demand for e-commerce products through the dark warehouse. Description
  • 66. Customer Success Updates IT Shades Engage & Enable EVAAir confirmed its confidence by contract renewal For any queries, Please write to marketing@itshades.com 58 EVA Air signed a long-term agreement with Lufthansa Systems extending the use of the codeshare management solution SchedConnect. SchedConnect is currently the most technologically advanced system of its kind. The solution ensures a high degree of automation by processing schedule data from more than 25 customers and their codeshare partners to calculate the optimal codeshare connections for the customers’ current schedules on a daily basis. SchedConnect receives schedule data from more than 160 airlines and sends schedule data in different formats to clients’ codeshare partners, booking systems and other interested parties. The multi-tenant philosophy is unique and allows a real-time schedule data exchange. Description
  • 67. Customer Success Updates IT Shades Engage & Enable Metrics Implements nCino to Scale Its Corporate Lending Business For any queries, Please write to marketing@itshades.com 59 nCino, Inc. a pioneer in cloud banking and digital transformation solutions for the global financial services industry, announced that Metrics Credit Partners, a leading Australian non-bank corporate lender, has adopted the nCino Bank Operating System® to transform their corporate lending practices to further support sustained growth. Metrics selected Industrie&Co to support project delivery. As an organisation focusing on highly structured, larger corporate loans of A$10 million to A$150 million, Metrics needed a digital solution that would allow them to handle a wide range of borrowers, loan types and structures with varying financial and reporting covenants. With nCino’s Commercial Banking Solution, Metrics has access to enhanced dashboards and reporting, giving them more granular portfolio and client level insights. The Metrics Investment Team also has a holistic view of their clients and greater insight into the entire portfolio, helping them to enhance their risk management practices. Additionally, nCino’s Document Manager enables Metrics to store and categorise all of their deal-related files for quick identification and retrieval. Due to the COVID-19 pandemic, the entire nCino implementation was run remotely. To assist with the delivery of the nCino platform, Metrics partnered with Industrie&Co, a technology company with extensive financial services experience that helps institutions navigate digital transformation. Through the combined efforts of teams from all three organisations, Metrics was able to quickly adopt nCino despite the remote working environment. Description