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SYNCH AND SWIM: 
Conducting Effective Teaching/Training in 
a Virtual Classroom 
Michael Coghlan 
NewLearning 
9/12/14
AGENDA 
• The nature of the live online environment 
• Synchronous v Asynchronous communication 
• Creating interactive environments live online 
• Skills of the live online presenter
PERSONALISE THE 
EXPERIENCE
WHO’S ONLINE TODAY?
WHERE ARE YOU?
WHERE ARE YOU?
WHERE ARE YOU?
The Andes Egypt Buenos Aires 
Cape Town London NY 
Australia Hawaii India
WHY THESE INTRODUCTORY 
ACTIVITIES?
TO CAM OR NOT TO CAM?
USE OF WEBCAMS 
• Use your webcam (or at least show a 
picture) briefly at the start of the session as 
part of the introduction 
• Have participants do the same if they have 
them, if they want to, and if bandwidth 
allows 
• Unless you’re all on the NBN (or other 
high speed network) I recommend you then 
turn off webcams to conserve bandwidth, 
but it is a personal choice.
Establish ‘Modus Operandi’ (Ground Rules) 
for the session 
• Questions/Comments: any time? 
Throughout session? At the end? In 
text chat? Via voice? Using 
the hands-up tool? 
• How will you handle the 
text chat? Will you use a co-moderator?
MAKING YOUR PRESENCE FELT
Poll Question: 
Are you 
A) In your office? 
B) In a computer suite? 
C) At home? 
D) Other?
MULTIPLE VENUE 
PRESENTATIONS 
(MVPs) 
CLASSROOM/ 
F2F VENUE 
remote 
students guest 
lecturer 
public 
space
MVPs: Implications 
Participants can be in a variety of 
locations: 
• F2f classroom, lecture theatre 
• PC suite 
• Office (at work) 
• Home office/study 
• Other (café, beach)
SYNCHRONOUS ASYNCHRONOUS
What is synchronous/asynchronous 
communication? 
• SYNCHRONOUS (real time) eg f2f 
conversation, telephone calls, text chat, 
Instant Messaging 
• ASYNCHRONOUS – some delay between 
initial communication and the reply eg 
letters, email, forums, Facebook newsfeed
Asynch 
Synch 
COMMUNICATION AXIS 
Reflective Structured; 
expository 
Minimalist; rapid 
(evolving) 
Spontaneous; 
dialogue 
Oral Written
COMMUNICATION AXIS 
Most classroom communications take place here 
New – have been enabled by technology (only happen online)
QUICK POLL 
IT IS IMPORTANT TO SPELL 
CORRECTLY IN TEXT CHAT 
AGREE OR DISAGREE?
See http://en.wikipedia.org/wiki/Typoglycemia for more
PURPOSE? 
• a presentation tool? 
• a collaboration tool?
ADVANTAGES (+) DISADVANTAGES (-)
ADVANTAGES (+) DISADVANTAGES (-)
TEXT CHAT 
ACTIVITY
Use the text chat to make suggestions 
on.... 
How to improve 
the VET in Schools 
experience in NSW 
schools...
TRACKING THE BACK CHANNEL 
CC image: Dean Shareski
Impact for Participants 
Advantages Disadvantages
Impact for Participants 
Advantages Disadvantages 
• Audience is more engaged 
• You don’t have to wait till the end of a 
presentation to ask questions or 
comment 
• Can communicate with other people in 
the room about issues raised in the 
presentation 
• Provides you with an archive of the 
presentation (note taking) 
• May miss some points while writing 
commentary, responding to other 
backchannellers 
• Is mentally very taxing 
• May start to stray off-topic (what’s for 
lunch? How are the kids? Etc) 
• Opportunity to make negative remarks 
about the speaker
Impact for Speaker/Presenter 
Advantages Disadvantages
Impact for Speaker/Presenter 
Advantages Disadvantages 
• Can get real time feedback from audience 
• Can ensure that you are meeting audience 
needs/answering urgent questions 
• Promotes greater level of engagement 
• a listener may elaborate on something you’re 
saying (eg add more information about a 
theory, post a URL, suggested a related blog, 
etc) 
• May get positive feedback from audience as it 
happens 
• Models a new way of teaching/presenting 
that is less teacher-centric and more network-centric 
• May appear as if many are not paying 
attention 
• Your audience has access to a ‘critical channel’ 
• Your thoughts may be communicated to an 
audience for whom they were not intended 
• Can be overwhelming to keep track of (may 
require working in tandem with a moderator)
QUICK POLL – 
ENCOURAGE 
PARTICIPANTS TO USE 
TEXT CHAT? 
YES OR NO?
TAKE A 
BREAK??
DESIGNING FOR 
INTERACTION 
examples of this in this 
session?
Skills of the Live Online Presenter 
• Golden Rule: 6-8 minutes talking at a stretch 
maximum 
• Intersperse presentations with questions, polls, other 
speakers (from the floor), whiteboard activity 
• Decide how to handle direct messaging – will you 
monitor/respond? Or ignore it? Dip in and out of it? 
• Consider working with a producer/co-presenter 
• More at http:// michaelcoghlan.net/fll/blog.htm#skills
RESOURCE 
See the wiki at http://synchfacilitation.wikispaces.com/
Contact Details 
MICHAEL COGHLAN 
http://michaelcoghlan.net 
e: michaelc@chariot.net.au

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Synch and swim nsw det_final

  • 1. SYNCH AND SWIM: Conducting Effective Teaching/Training in a Virtual Classroom Michael Coghlan NewLearning 9/12/14
  • 2. AGENDA • The nature of the live online environment • Synchronous v Asynchronous communication • Creating interactive environments live online • Skills of the live online presenter
  • 4.
  • 9. The Andes Egypt Buenos Aires Cape Town London NY Australia Hawaii India
  • 10. WHY THESE INTRODUCTORY ACTIVITIES?
  • 11. TO CAM OR NOT TO CAM?
  • 12. USE OF WEBCAMS • Use your webcam (or at least show a picture) briefly at the start of the session as part of the introduction • Have participants do the same if they have them, if they want to, and if bandwidth allows • Unless you’re all on the NBN (or other high speed network) I recommend you then turn off webcams to conserve bandwidth, but it is a personal choice.
  • 13. Establish ‘Modus Operandi’ (Ground Rules) for the session • Questions/Comments: any time? Throughout session? At the end? In text chat? Via voice? Using the hands-up tool? • How will you handle the text chat? Will you use a co-moderator?
  • 15. Poll Question: Are you A) In your office? B) In a computer suite? C) At home? D) Other?
  • 16. MULTIPLE VENUE PRESENTATIONS (MVPs) CLASSROOM/ F2F VENUE remote students guest lecturer public space
  • 17. MVPs: Implications Participants can be in a variety of locations: • F2f classroom, lecture theatre • PC suite • Office (at work) • Home office/study • Other (café, beach)
  • 19. What is synchronous/asynchronous communication? • SYNCHRONOUS (real time) eg f2f conversation, telephone calls, text chat, Instant Messaging • ASYNCHRONOUS – some delay between initial communication and the reply eg letters, email, forums, Facebook newsfeed
  • 20. Asynch Synch COMMUNICATION AXIS Reflective Structured; expository Minimalist; rapid (evolving) Spontaneous; dialogue Oral Written
  • 21. COMMUNICATION AXIS Most classroom communications take place here New – have been enabled by technology (only happen online)
  • 22. QUICK POLL IT IS IMPORTANT TO SPELL CORRECTLY IN TEXT CHAT AGREE OR DISAGREE?
  • 24. PURPOSE? • a presentation tool? • a collaboration tool?
  • 28. Use the text chat to make suggestions on.... How to improve the VET in Schools experience in NSW schools...
  • 29. TRACKING THE BACK CHANNEL CC image: Dean Shareski
  • 30. Impact for Participants Advantages Disadvantages
  • 31. Impact for Participants Advantages Disadvantages • Audience is more engaged • You don’t have to wait till the end of a presentation to ask questions or comment • Can communicate with other people in the room about issues raised in the presentation • Provides you with an archive of the presentation (note taking) • May miss some points while writing commentary, responding to other backchannellers • Is mentally very taxing • May start to stray off-topic (what’s for lunch? How are the kids? Etc) • Opportunity to make negative remarks about the speaker
  • 32. Impact for Speaker/Presenter Advantages Disadvantages
  • 33. Impact for Speaker/Presenter Advantages Disadvantages • Can get real time feedback from audience • Can ensure that you are meeting audience needs/answering urgent questions • Promotes greater level of engagement • a listener may elaborate on something you’re saying (eg add more information about a theory, post a URL, suggested a related blog, etc) • May get positive feedback from audience as it happens • Models a new way of teaching/presenting that is less teacher-centric and more network-centric • May appear as if many are not paying attention • Your audience has access to a ‘critical channel’ • Your thoughts may be communicated to an audience for whom they were not intended • Can be overwhelming to keep track of (may require working in tandem with a moderator)
  • 34. QUICK POLL – ENCOURAGE PARTICIPANTS TO USE TEXT CHAT? YES OR NO?
  • 36. DESIGNING FOR INTERACTION examples of this in this session?
  • 37. Skills of the Live Online Presenter • Golden Rule: 6-8 minutes talking at a stretch maximum • Intersperse presentations with questions, polls, other speakers (from the floor), whiteboard activity • Decide how to handle direct messaging – will you monitor/respond? Or ignore it? Dip in and out of it? • Consider working with a producer/co-presenter • More at http:// michaelcoghlan.net/fll/blog.htm#skills
  • 38.
  • 39. RESOURCE See the wiki at http://synchfacilitation.wikispaces.com/
  • 40. Contact Details MICHAEL COGHLAN http://michaelcoghlan.net e: michaelc@chariot.net.au