10 Insightful Quotes On Designing A Better Customer ExperienceYuan Wang
In an ever-changing landscape of one digital disruption after another, companies and organisations are looking for new ways to understand their target markets and engage them better. Increasingly they invest in user experience (UX) and customer experience design (CX) capabilities by working with a specialist UX agency or developing their own UX lab. Some UX practitioners are touting leaner and faster ways of developing customer-centric products and services, via methodologies such as guerilla research, rapid prototyping and Agile UX. Others seek innovation and fulfilment by spending more time in research, being more inclusive, and designing for social goods.
Experience is more than just an interface. It is a relationship, as well as a series of touch points between your brand and your customer. Here are our top 10 highlights and takeaways from the recent UX Australia conference to help you transform your customer experience design.
For full article, continue reading at https://yump.com.au/10-ways-supercharge-customer-experience-design/
How to Build a Dynamic Social Media PlanPost Planner
Stop guessing and wasting your time on networks and strategies that don’t work!
Join Rebekah Radice and Katie Lance to learn how to optimize your social networks, the best kept secrets for hot content, top time management tools, and much more!
Watch the replay here: bit.ly/socialmedia-plan
http://inarocket.com
Learn BEM fundamentals as fast as possible. What is BEM (Block, element, modifier), BEM syntax, how it works with a real example, etc.
Content personalisation is becoming more prevalent. A site, it's content and/or it's products, change dynamically according to the specific needs of the user. SEO needs to ensure we do not fall behind of this trend.
My role as a Marketing Communications Practitioner involves working from agency side on preparing highly effective campaigns tailored towards the needs of the client and responsible for preparing and delivering pitches and presentations aimed at securing new business.
As a “Brand Ambassador” - throughout the campaign process- it is my responsibility to work closely with creative / media/ production suppliers to ensure that strategy and campaign developed in accordance with the client’s brief and budget. There are usually deadlines that have to be achieved so it’s important that close relationships are developed with the client to ensure any possible problems or disagreements are resolved swiftly. Additionally, it is important to ensure that the client is appropriately invoiced for the advertising service provided so accurate records of expenditure and hours worked must be maintained.
As a “Brand steward” , once the advertising campaign is launched, it is then necessary to monitor its level of success and update the client accordingly.
Sustainable Brands 2011 – Play On! as the Sustainability, Brand & Design Communities Come Together to Shape the Future. Reawaken a sense of play and discover how game thinking and play can inform smart strategic choices, improve problem solving skills, and inspire others to help bring healthier, smarter brands to market. Monterey CA, June 7-10. www.SustainableBrands11.com
10 Insightful Quotes On Designing A Better Customer ExperienceYuan Wang
In an ever-changing landscape of one digital disruption after another, companies and organisations are looking for new ways to understand their target markets and engage them better. Increasingly they invest in user experience (UX) and customer experience design (CX) capabilities by working with a specialist UX agency or developing their own UX lab. Some UX practitioners are touting leaner and faster ways of developing customer-centric products and services, via methodologies such as guerilla research, rapid prototyping and Agile UX. Others seek innovation and fulfilment by spending more time in research, being more inclusive, and designing for social goods.
Experience is more than just an interface. It is a relationship, as well as a series of touch points between your brand and your customer. Here are our top 10 highlights and takeaways from the recent UX Australia conference to help you transform your customer experience design.
For full article, continue reading at https://yump.com.au/10-ways-supercharge-customer-experience-design/
How to Build a Dynamic Social Media PlanPost Planner
Stop guessing and wasting your time on networks and strategies that don’t work!
Join Rebekah Radice and Katie Lance to learn how to optimize your social networks, the best kept secrets for hot content, top time management tools, and much more!
Watch the replay here: bit.ly/socialmedia-plan
http://inarocket.com
Learn BEM fundamentals as fast as possible. What is BEM (Block, element, modifier), BEM syntax, how it works with a real example, etc.
Content personalisation is becoming more prevalent. A site, it's content and/or it's products, change dynamically according to the specific needs of the user. SEO needs to ensure we do not fall behind of this trend.
My role as a Marketing Communications Practitioner involves working from agency side on preparing highly effective campaigns tailored towards the needs of the client and responsible for preparing and delivering pitches and presentations aimed at securing new business.
As a “Brand Ambassador” - throughout the campaign process- it is my responsibility to work closely with creative / media/ production suppliers to ensure that strategy and campaign developed in accordance with the client’s brief and budget. There are usually deadlines that have to be achieved so it’s important that close relationships are developed with the client to ensure any possible problems or disagreements are resolved swiftly. Additionally, it is important to ensure that the client is appropriately invoiced for the advertising service provided so accurate records of expenditure and hours worked must be maintained.
As a “Brand steward” , once the advertising campaign is launched, it is then necessary to monitor its level of success and update the client accordingly.
Sustainable Brands 2011 – Play On! as the Sustainability, Brand & Design Communities Come Together to Shape the Future. Reawaken a sense of play and discover how game thinking and play can inform smart strategic choices, improve problem solving skills, and inspire others to help bring healthier, smarter brands to market. Monterey CA, June 7-10. www.SustainableBrands11.com
Europe's premier meeting place for responsible business professionals - 400+ attendees to learn how to build trust and purpose for their business.
** Manage business risk: Promote a responsible culture and mitigate risk throughout the value chain
** Partner successfully: Identify opportunities to add real value to brand and reputation
** SDGs - how business can deliver: Redevelop your strategy and identify the required capabilities and relationships
** Influence customer behaviour: Engage all departments to deliver a positive change in customer behaviour
** Relate to investors: deliver bottom line value for your business
Top level speaking companies include: Telefonica O2, Virgin Atlantic, Unilever, AkzoNobel, Patagonia, Fairphone, SalesForce, M&S, Janssen and many more
Renew your brand’s path to prosperity in response to changing norms. Go deep into the business case for delivering human and environmental value as part of your brand promise. Explore and learn How you can successfully innovate your brand for sustainability to drive brand success Now. Beaumont Estate, Windsor, UK, November 16-18, 2015.
In the current crisis, B Corps demonstrated great resilience. What does it mean to be a Certified B Corporation? Why should companies pursue this certification?
Flourishing Business Canvas v2 IntroductionAntony Upward
The presentation (Version 1.5f) provides a walk through of the Flourishing Business Canvas.
“Why Do I Need a Flourishing Business Model?” see this short visual story http://goo.gl/fh2gJy
Want to learn more or contact us to use the Flourishing Business Canvas see www.FlourishingBusiness.org.
As usual, recommended downloading the presentation and viewing in slideshow mode with the speakers notes handy
ARC's Dick Slansky Culture of Innovation Presentation @ ARC Industry Forum 2010ARC Advisory Group
ARC's Dick Slansky Culture of Innovation Presentation @ ARC Industry Forum 2010 in Orlando, FL.
The Culture of Innovation: Strategies for Survival in the Post-Recession Economy
Innovation Will Be the Differentiator.
For Companies to Survive and The Largest Pool of New
Prosper in a Slow to Moderate
Growth Reset Economy, Innovation
Cost Reduction and Process Optimization Remain Important and Ultimately Enable Profitability, but Companies Must First Capture the Market Through Innovative Products and Services
Europe's premier meeting place for responsible business professionals - 400+ attendees to learn how to build trust and purpose for their business.
** Manage business risk: Promote a responsible culture and mitigate risk throughout the value chain
** Partner successfully: Identify opportunities to add real value to brand and reputation
** SDGs - how business can deliver: Redevelop your strategy and identify the required capabilities and relationships
** Influence customer behaviour: Engage all departments to deliver a positive change in customer behaviour
** Relate to investors: deliver bottom line value for your business
Top level speaking companies include: Telefonica O2, Virgin Atlantic, Unilever, AkzoNobel, Patagonia, Fairphone, SalesForce, M&S, Janssen and many more
Renew your brand’s path to prosperity in response to changing norms. Go deep into the business case for delivering human and environmental value as part of your brand promise. Explore and learn How you can successfully innovate your brand for sustainability to drive brand success Now. Beaumont Estate, Windsor, UK, November 16-18, 2015.
In the current crisis, B Corps demonstrated great resilience. What does it mean to be a Certified B Corporation? Why should companies pursue this certification?
Flourishing Business Canvas v2 IntroductionAntony Upward
The presentation (Version 1.5f) provides a walk through of the Flourishing Business Canvas.
“Why Do I Need a Flourishing Business Model?” see this short visual story http://goo.gl/fh2gJy
Want to learn more or contact us to use the Flourishing Business Canvas see www.FlourishingBusiness.org.
As usual, recommended downloading the presentation and viewing in slideshow mode with the speakers notes handy
ARC's Dick Slansky Culture of Innovation Presentation @ ARC Industry Forum 2010ARC Advisory Group
ARC's Dick Slansky Culture of Innovation Presentation @ ARC Industry Forum 2010 in Orlando, FL.
The Culture of Innovation: Strategies for Survival in the Post-Recession Economy
Innovation Will Be the Differentiator.
For Companies to Survive and The Largest Pool of New
Prosper in a Slow to Moderate
Growth Reset Economy, Innovation
Cost Reduction and Process Optimization Remain Important and Ultimately Enable Profitability, but Companies Must First Capture the Market Through Innovative Products and Services
Building Brand Value through Upcycling: How Creativity, Marketing and Social ...
Sustainable Brands '10 Announces SB Innovation Open, a Contest for Sustainable Start-Ups
1. THE
SUSTAINABLE BRANDS ‘10 POWER
MONTEREY CONFERENCE CENTER OF
MONTEREY CA, JUNE 7-10, 2010 AND
WHERE THE SUSTAINABILITY & BRAND & DESIGN COMMUNITIES COME TOGETHER TO SHAPE THE FUTURE
SB’10 INNOVATION OPEN
As part of our mission to be Shared exhibit space in the Sustainable Solutions Showcase at
a bridge to better brands, we SB’10, as well as “at cost” VIP admission to the full conference
are proud to announce the Relationships with and counsel from the judges and other
second annual Sustainable members of the SB’10 community
Brands Innovation Open— A day-long hosted tour/brainstorm and consultation at IDEO
formerly our New Venture headquarters, PLUS
Exchange—an early stage The top 2 companies will be given an opportunity to pitch to the
business competition focused entire conference delegation during a live stream plenary
on connecting the existing global brands and socially responsible session on Wednesday am, June 9.
investor communities to the most innovative new product and Further bene ts under development
service solutions being brought to market by today’s social and
eco-entrepreneurs. Companies who t the above criteria and have a sustainably preferable
(environmental or socially innovative) value proposition relative to
NOW IN ITS 2ND YEAR! their competitors are invited to submit a 1-page executive summary.
Again, submissions will be accepted within the categories mentioned
Sustainable Brands Innovation Open (SB Innovation Open) is not above, in two primary tracks: (1) ventures focused on the launch of a
another Clean Tech event. This new venture showcase is focused sustainable consumer brand, and (2) ventures offering solutions to
on identifying and promoting innovative new consumer brands, large companies to help them improve their sustainability story.
AND ventures that support existing corporations in achieving their
sustainable brand innovation goals. Submissions will be considered To be considered for this unique opportunity, please Attach a 1-2 page
in two categories: Idea Stage—must have a complete business plan business summary through the Business Summary submission eld
and no more than $100K in invested friends and family money, or below, by May 1, 2010. All submissions should include the following:
Early Venture Stage—must have no more than $1M in external
capital invested. Company description
Company focus/commitment to sustainability
Opportunity
10 start-ups will be selected to participate in the exchange from an
Current status (conceptual, pre-revenue, operating)
expected group of as many as 100 submissions by a panel of judges Team (including key partners)
to include: Steve Bishop, Sustainability Practice Lead, IDEO, Boyd Marketing and sales
Cohen, serial entrepreneur and entrepreneurship professor, Jonathan Competition
Greenblatt, Founder, Ethos Water, faculty, social entrepreneurship Financials
at UCLA Anderson and operating partner, Satori Capital, R. Paul
Herman, Founder, HIP Investor, Fast Company staff writer, Anya Judges will review each submission, and select winners based
Kamenetz, Kelly Lauber, Director, Sustainable Business & Innovation, on the following criteria:
Nike, Stuart Ruddick Founding Partner, Mindful Investors, KoAnn
Vikoren Skrzyniarz, Founder/CEO, Sustainable Life Media, and Commitment to sustainability coupled with demonstrable metrics
Andrew Winston, author, Green to Gold. (for example, “our product innovation will result in a 50% reduced
carbon foot print than the mean in our market”, or “our product
SELECTED NEW VENTURES WILL RECEIVE THE FOLLOWING will facilitate our customers by helping them manage their cash
BENEFITS: by keeping it in the communities wherein their local outlets
operate”)
Publicity on Fast Company.com, SustainableLifeMedia.com, as Team quality, particularly as it relates to demonstrated under-
well as via our social media network and extensive network of standing of systemic issues of sustainability
media partners Growth and impact potential
The opportunity to pitch on June 7 at a pre-conference event to a
group of green/social investors, executives from leading WINNERS WILL BE NOTIFIED NO LATER THAN
companies, top sustainability and brand consultants and peers MAY 15TH.