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Sustainable approaches to organisation digital
capability development
MATT STREET, SENIOR LEAD DIGITAL EDUCATION PROJECTS
Welcome
‘The session will cover the context of Keele university and our
ambitions for digital capability development, with a focus on how
we intend to develop this sustainably using a framework to
structure engagement with staff communities across the
organisation. This includes how we are using data collected from
both the Digital Experience Insights survey and the Discovery
Tool. There will be opportunity for discussion and sharing of
practice during the session’.
Activity
In the Padlet you will see 4 sections,
1) what is similar to your organisation
2) what is different
3) what is working for you
4) what isn’t working for you
As we move through this session share
thoughts and ideas within the padlet
sections. We’ll take a look at the end of this
talk and discuss responses in more detail
[INSERT PADLET LINK]
Where are we going?
• Keele context
• DigitalKeele vision
• Learning and
teaching context
• Where are we now
• Our approaches
• How are we using
Jisc services
Keele context
• Campus based
University in North
Staffordshire
• Circa 10,000 FTE
across 3 Faculties
• Circa staff
• Significant
institutional
developments pre
and during Covid-
19 Pandemic
DigitalKeele vision
• Significant digital
transformation across
organisation
• Development of digital
capabilities is in
strategic focus
• Internal and external
in opportunities
• One approach to
anchoring change
internally
Learning and Teaching context
• Curriculum underpinned by
social and active learning
• Keele Learning Principles
• Curriculum Design
Framework
• Flexible Digital Education
Where are we now
Staff focused: First project under DigitalKeele umbrella
Staff and Student focused: LinkedIn Learning being rolled out
Student focused: Prearrival induction since circa 2017 has Discovery tool
embedded in it and linked to programme induction projects in 2021
Student focused: Global Challenge Pathways, Digital fluency as a design
theme.
Staff and student focused: Digital Ecosystem review, capturing
experiences to inform future developments.
Our approach
What is DigitalKeele?
• DigitalKeele is a programme that engages the Keele community
of staff, researchers, students and businesses in supporting digital skills
and confidence, via a mixture of training resources, targeted expertise and
engagements
• DigitalKeele is the home for a range of learning platforms to enable the Keele
community to self-assess, reflect and build their digital skills, confidence and
capability.
• Through this service the teams are committed to working with Schools
and Directorates to understand where the focus of DigitalKeele developments and
engagements should be.
How we will work with Schools and Directorates
• Create a school/directorate focused approach that is interactive,
collaborative and co-designed to build motivation and engagement
and create a sense of ownership with digital capability
• To anchor the role of the Digital Ambassador in the respective area
• Cross institutional working group to steer process and pick up work
streams
Stage 1: Discover
Meet with
key Stakeholders
including Digital
Ambassadors
Aim: To discuss
DigitalKeele ambitions
and area strategic
plans. Define
boundaries of work,
introduce the Discovery
tool and Digital Keele
units decide on
communications for
first meeting.
Stage 2: Engage
launch events
delivered
Aim: Introducing
Digital Keele and
Discovery tool,
encourage completion
of the Discovery tool
with focus on own
professional
development as well
as context of direction
for the area.
Stage 3: Design
Discussion with key
stakeholder group to
shape and agree
priorities informed by
data from Discovery
tool
Aim: Agree a series
of activities,
incorporating
DigitalKeele units
Stage 4: Deliver
Deliver range of
activities using
DigitalKeele elements
Aim: To deliver
activities within areas
linking back to data
drawn from 1-3 to
encourage motivation
and engagement
Include focus on
individual
development
pathways
Stage 5: Review
Evaluation and hand
over
Aim: Evaluate
activities and capture
digital stories, feed
evaluation and new
content into
continuous
development of
DigitalKeele elements
Handover Teams
space with DA acting
as bridge between
areas.
Increasing school and individual ownership
How are we using Jisc services
DEIS feeds directly into the Ecosystem review and DigitalKeele discussions with Schools/Directorates drawing out key themes.
Discovery tool data from students and staff data will be tailored and broad themes used to inform discussions with Schools/
Directorates
LinkedIN Learning have mapped resources to the Jisc Digital Capabilities Framework, longer term plan to develop bespoke
resources
Discovery tool linked into Pre-arrival induction and transitions linking into more consistent points of contact for discussion
between staff and students
The Digital Capabilities service acted as a catalyst for us start a series of initiatives quickly
Key messages
• Digital capabilities doesn't have an end point
• Developing capability can be the engine for change [quote details
needed]
Keele University
Newcastle-under-Lyme
Staffordshire
ST5 5BG
+44 (0)1782 732000
Thank you
Discovery Tool
A self-assessment tool that allows
the identification of current skills and
areas for development based on the
following elements:
Next steps
• University wide launch events for DigitalKeele and to encourage
completion of the Discovery Tool
• Gather feedback from the Discovery Tool and arrange meetings
with respective areas to discuss the findings and priorities.
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Sustainable approaches to organisational digital capability development

  • 1. Sustainable approaches to organisation digital capability development MATT STREET, SENIOR LEAD DIGITAL EDUCATION PROJECTS
  • 2. Welcome ‘The session will cover the context of Keele university and our ambitions for digital capability development, with a focus on how we intend to develop this sustainably using a framework to structure engagement with staff communities across the organisation. This includes how we are using data collected from both the Digital Experience Insights survey and the Discovery Tool. There will be opportunity for discussion and sharing of practice during the session’.
  • 3. Activity In the Padlet you will see 4 sections, 1) what is similar to your organisation 2) what is different 3) what is working for you 4) what isn’t working for you As we move through this session share thoughts and ideas within the padlet sections. We’ll take a look at the end of this talk and discuss responses in more detail [INSERT PADLET LINK]
  • 4. Where are we going? • Keele context • DigitalKeele vision • Learning and teaching context • Where are we now • Our approaches • How are we using Jisc services
  • 5. Keele context • Campus based University in North Staffordshire • Circa 10,000 FTE across 3 Faculties • Circa staff • Significant institutional developments pre and during Covid- 19 Pandemic
  • 6. DigitalKeele vision • Significant digital transformation across organisation • Development of digital capabilities is in strategic focus • Internal and external in opportunities • One approach to anchoring change internally
  • 7. Learning and Teaching context • Curriculum underpinned by social and active learning • Keele Learning Principles • Curriculum Design Framework • Flexible Digital Education
  • 8. Where are we now Staff focused: First project under DigitalKeele umbrella Staff and Student focused: LinkedIn Learning being rolled out Student focused: Prearrival induction since circa 2017 has Discovery tool embedded in it and linked to programme induction projects in 2021 Student focused: Global Challenge Pathways, Digital fluency as a design theme. Staff and student focused: Digital Ecosystem review, capturing experiences to inform future developments.
  • 10. What is DigitalKeele? • DigitalKeele is a programme that engages the Keele community of staff, researchers, students and businesses in supporting digital skills and confidence, via a mixture of training resources, targeted expertise and engagements • DigitalKeele is the home for a range of learning platforms to enable the Keele community to self-assess, reflect and build their digital skills, confidence and capability. • Through this service the teams are committed to working with Schools and Directorates to understand where the focus of DigitalKeele developments and engagements should be.
  • 11. How we will work with Schools and Directorates • Create a school/directorate focused approach that is interactive, collaborative and co-designed to build motivation and engagement and create a sense of ownership with digital capability • To anchor the role of the Digital Ambassador in the respective area • Cross institutional working group to steer process and pick up work streams
  • 12. Stage 1: Discover Meet with key Stakeholders including Digital Ambassadors Aim: To discuss DigitalKeele ambitions and area strategic plans. Define boundaries of work, introduce the Discovery tool and Digital Keele units decide on communications for first meeting. Stage 2: Engage launch events delivered Aim: Introducing Digital Keele and Discovery tool, encourage completion of the Discovery tool with focus on own professional development as well as context of direction for the area. Stage 3: Design Discussion with key stakeholder group to shape and agree priorities informed by data from Discovery tool Aim: Agree a series of activities, incorporating DigitalKeele units Stage 4: Deliver Deliver range of activities using DigitalKeele elements Aim: To deliver activities within areas linking back to data drawn from 1-3 to encourage motivation and engagement Include focus on individual development pathways Stage 5: Review Evaluation and hand over Aim: Evaluate activities and capture digital stories, feed evaluation and new content into continuous development of DigitalKeele elements Handover Teams space with DA acting as bridge between areas. Increasing school and individual ownership
  • 13. How are we using Jisc services DEIS feeds directly into the Ecosystem review and DigitalKeele discussions with Schools/Directorates drawing out key themes. Discovery tool data from students and staff data will be tailored and broad themes used to inform discussions with Schools/ Directorates LinkedIN Learning have mapped resources to the Jisc Digital Capabilities Framework, longer term plan to develop bespoke resources Discovery tool linked into Pre-arrival induction and transitions linking into more consistent points of contact for discussion between staff and students The Digital Capabilities service acted as a catalyst for us start a series of initiatives quickly
  • 14. Key messages • Digital capabilities doesn't have an end point • Developing capability can be the engine for change [quote details needed]
  • 16. Discovery Tool A self-assessment tool that allows the identification of current skills and areas for development based on the following elements:
  • 17. Next steps • University wide launch events for DigitalKeele and to encourage completion of the Discovery Tool • Gather feedback from the Discovery Tool and arrange meetings with respective areas to discuss the findings and priorities.