The document discusses confidentiality in healthcare workplaces. It notes that sharing patient personal or medical information without permission causes confidentiality, work-related, and trust issues. It recommends conducting ongoing training on confidentiality for healthcare employees and implementing necessary hardware and software to protect against breaches of confidentiality. The document emphasizes that while electronic health records and discussions of patient care are needed, they must be handled professionally without jeopardizing patients' trust, care, or confidentiality.

1. Confidentiality In the Workplace
Susan M Fuller
MHA 690
Dr. Harold Griffin
February 5, 2015

2. What if confidential
information was not kept
secure among healthcare
employees?

4. The real threat is the sharing of
the personal and/or medical
information; which causes
confidentiality, work-related,
and trust issues.

5. There should be zero
tolerance for all healthcare
employees who reviews a
patient personal and/or
medical information without
permission.

6. What can patients and healthcare
employees do to protect Electronic Health
Records (EHRS)?
Patients
Consent forms
Change passwords
Limit family/caregivers
involvement
Ask questions
Healthcare
Employees/Clinicians
 Conduct ongoing training on
confidentiality
 Implement the necessary and
appropriate
hardware/software to protect
against breach of
confidentiality
 Limit the amount of
stakeholders involvement

7. Interaction between the 8-dimension
sociotechnical and 3-phase EHR safety models

8. Even though there is a need for
healthcare employees to utilize
EHRs and discuss patient care;
it should be done professionally
and without jeopardizing a
patients trust, care, and
confidentiality.

9. Sittig, D. F., Ash, J. S., & Singh, H. (2014). The SAFER Guides:
Empowering Organizations to Improve the Safety and Effectiveness of
Electronic Health Records. American Journal of Managed Care, 20(5),
418-423. Retrieved from the EBSCOhost database.
Solomon, P., Molinaro, M., Mannion, E., & Cantwell, K. (2012).
Confidentiality Policies and Practices in Regard to Family
Involvement: Does Training Make a Difference?. American Journal of
Psychiatric Rehabilitation, 15(1), 97-115. Retrieved from the
EBSCOhost database.
www.ask.com. Health and confidentiality pictures.