Our supply chain underpins our growth, providing excellence through advanced technology. Customer service understands needs and solves logistical challenges to ensure the right products arrive on time. Planners use analytical and interpersonal skills in sales and operations planning to help innovations reach market. Supply management optimizes costs and quality through intelligent sourcing of materials. Manufacturing facilities are considered the best in their countries, helping to improve efficiencies and adapt to changing customer needs.
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Supply chain roles
1. Supply chain
From sourcing raw materials to delivering the end product, our technologically advanced supply chain underpins our
growth, providing service excellence at competitive costs.
Customer Service – Front end
Understanding customer needs.
The main purpose of this area is to understand customer needs and work together to solve joint logistical challenges such as on
shelf availability. Roles include order management, working at the interface between warehousing and transportation, and
ensuring the right products arrive in the right place at the right time.
Customer Service – Plan
Unique individuals.
Our Planners are unique individuals who use great analytical and interpersonal skills to help bring innovations to market.
Working with all business functions, they are key to our sales and operations planning process. Demand planning uses models as
well as market knowledge to determine potential sales. Using this data, supply planning ensures factories are able to meet these
sales on time in the most cost effective way.
Supply management
Intelligent sourcing.
This is about optimising the cost and quality of what we buy and how we buy it. Intelligent sourcing of raw materials, packaging
and non-production items helps reduce costs and make our business more effective. The team explores new ways of working with
suppliers and plays an important role in technology innovation.
Manufacturing
Output and costs.
Our manufacturing record is one of the most envied in the world, with many of our facilities considered the best in their country.
You’ll help factories improve efficiencies and adapt to the changing needs of customers and consumers. As a manager, you might
be responsible for a team’s quality, output and costs. In engineering, you could be designing and building high-speed production
lines.
Career progression
As one of the world's largest consumer goods companies, the scale and importance of our supply chain operation offers
many fascinating career paths.
Access all areas
As your career progresses, you’ll have opportunities to work within the full spectrum of disciplines, roles and areas. You'll gain
exposure at global, regional and local levels across a broad range of categories, markets and technologies. You'll take on different
responsibilities that allow you to directly impact business performance. And through world-class professional learning
programmes, you’ll develop the expertise necessary to become highly effective in your specialisation.
Qualities & skills
You're exceptionally organised with a hands-on approach and excellent IT skills. You're good at managing people, projects,
information and change. You have an entrepreneurial mind when it comes to innovation and cost saving. You also have the
ability to create strong links with individuals from a variety of different cultures and backgrounds.