WFO Overview

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WFO Overview

  1. 2. WorkflowOne does more to drive measurable value than any other company Total Management of Your Product Value Chain Company Overview Commercial Print Promotional Products Technology Inventory Management
  2. 3. Company Overview <ul><li>Flexible </li></ul><ul><li>Responsive </li></ul><ul><li>Transparent </li></ul><ul><li>Accountable </li></ul>
  3. 4. More Choice. More Savings. More Control. The nation’s largest full-service manufacturer and outsourcer of print, print related items, promotional products and value chain management services <ul><li>Consolidator of vendors and suppliers </li></ul><ul><li>Global partner network </li></ul><ul><li>“ End-to-End” solutions for cost containment </li></ul><ul><li>Best-in-class technology, fulfillment and logistics </li></ul><ul><li>Over 100 years of continuous operation </li></ul><ul><li>3,300 employees </li></ul><ul><li>$800 million annual revenue </li></ul><ul><li>12,000+ customers </li></ul>
  4. 5. Our Competitive Edge Buying Power We are the largest purchaser of print , POP items, and promotional products in the nation – our spend exceeds $700 million annually. We manage America’s largest network of print and promotional products suppliers. Capacity We are vendor-neutral. Our job is to find the best suppliers for our clients, and take full advantage of our industry position. Leverage Infrastructure We own the facilities and technology to handle all inventory, fulfillment, kitting, and distribution for our clients’ products – more than 5 million sq. ft. managed. We have best-in-class technologies to ensure greater efficiency, transparency, control and accountability. Technology
  5. 6. Commercial Print
  6. 7. <ul><li>Sheetfed </li></ul><ul><li>Web </li></ul><ul><li>Digital </li></ul><ul><li>Flexography </li></ul><ul><li>Gravure </li></ul><ul><li>Short-run color capabilities </li></ul><ul><li>One-to-one marketing </li></ul><ul><li>Print on demand </li></ul><ul><li>Web-to-print solutions </li></ul>The right location The right equipment For every job Exceed Your Expectations with WorkflowOne’s Commercial Print Services
  7. 8. Promotional Products <ul><li>Creative Expertise </li></ul><ul><li>Seamless Execution </li></ul><ul><li>Total Project Ownership </li></ul>
  8. 9. An Industry Leader by Any Measure <ul><li>Top 20 distributor position </li></ul><ul><li>Significant leveraged spend </li></ul><ul><li>National buying desks </li></ul><ul><li>Subject matter expertise </li></ul><ul><li>Total program management </li></ul>WorkflowOne has the size, infrastructure, and executive commitment to deliver unprecedented value at every step of the promotional products value chain <ul><li>Tradeshows </li></ul><ul><li>Safety </li></ul><ul><li>Anniversary and Service Awards </li></ul><ul><li>Employee Appreciation </li></ul><ul><li>Recognition </li></ul><ul><li>Advertising </li></ul>Promotional Opportunities:
  9. 10. Our Unique Approach to Promotional Services <ul><li>We recognize that promotional product can be highly personal within an organization </li></ul><ul><li>Consider us an extension of your marketing group </li></ul><ul><ul><li>What’s the message? </li></ul></ul><ul><ul><li>What’s the desired outcome? </li></ul></ul><ul><li>We immerse ourselves into your culture </li></ul><ul><ul><li>To understand your challenges and objectives </li></ul></ul><ul><ul><li>To identify true value opportunities </li></ul></ul><ul><li>Well beyond inventory management – our services mirror agency work </li></ul><ul><li>Innovative merchandise solutions – it’s all about product fit </li></ul>With an intense focus on creativity and merchandising expertise, WorkflowOne delivers far more than just promotional products
  10. 11. Considerations for Successful Product Selection <ul><li>WorkflowOne captures comprehensive information relative to every project to determine the “best-fit” solution, and avoid commoditization </li></ul><ul><li>Who is the target recipient? </li></ul><ul><li>Why are you giving the item? </li></ul><ul><li>What does the recipient earn annually? </li></ul><ul><li>What does the recipient do for you? </li></ul><ul><li>Where will you be distributing the item? </li></ul><ul><li>What did you give them last time? </li></ul><ul><li>When do you need the goods? </li></ul><ul><li>What is your budget for the item/project? </li></ul><ul><li>Is freight an issue (freight vs. unit cost vs. weather) </li></ul><ul><li>Budget </li></ul><ul><li>Time </li></ul><ul><li>Materials </li></ul>Criteria for Project Success:
  11. 12. Account Management Excellence <ul><li>Credentials / Responsibilities: </li></ul><ul><li>Organized and transparent </li></ul><ul><li>Best practices utilization </li></ul><ul><li>Accountability to service level agreements (SLA’s) and performance measurement </li></ul><ul><li>Adherence to quality control guidelines and standard documented procedures </li></ul><ul><li>Urgent and rush project management </li></ul>
  12. 13. <ul><li>WorkflowOne has the experience to recognize and remove barriers that infiltrate every step of the promotional product value chain </li></ul>Project Management Samples Decoration Timing Vendor Risks Item Selection Quotations Purchase Order Proofing Domestic vs. Import Time vs. Money Autopsies Perfect Execution
  13. 14. Program Management <ul><li>Our key objective is to keep products fresh and moving </li></ul><ul><ul><li>Merchandise turns must be 90-days or less </li></ul></ul><ul><li>Every SKU must have a business plan and exit strategy </li></ul><ul><ul><li>Utilize automation, buy reports, and thresholds </li></ul></ul><ul><li>Continual, aggressive focus on total project cost – not just product price </li></ul><ul><ul><li>Errors, delays, rush avoidance, freight, changes, obsolescence reduction, etc. </li></ul></ul>WorkflowOne’s methodical approach to program management guarantees accuracy, efficiency, and responsiveness
  14. 15. Technology Platform <ul><li>Modular Architecture </li></ul><ul><li>Client Focused </li></ul><ul><li>Personalized Experiences </li></ul><ul><li>Total Integration </li></ul>
  15. 16. Inventory Management <ul><li>National Footprint </li></ul><ul><li>On-Demand Reporting </li></ul><ul><li>Real Time On-Line Access </li></ul>
  16. 17. Strategically Located to Meet Your Objectives <ul><li>WorkflowOne’s national customer service network is connected real-time </li></ul>Distribution Centers Manufacturing and Distribution Center Manufacturing Center Sales Centers Billing Solutions Center Hawaii Puerto Rico
  17. 18. Comprehensive Reporting Keeps You Connected <ul><li>WorkflowOne offers more than 40 standard reports, plus on-line access to data inquiries in real time </li></ul><ul><li>24/7 access to detail and summary reports (scheduled subscription, upon request, or ad hoc) </li></ul><ul><li>Hard copy and/or electronic formats </li></ul><ul><li>Data mining capabilities </li></ul><ul><li>Quarterly performance review meetings </li></ul><ul><li>Key performance indicators are pre-defined according to Cemex objectives </li></ul><ul><li>Voice of the Customer (VOC) surveys measure client satisfaction </li></ul><ul><li>WorkflowOne consistently achieves better than 99% compliance to our client’s expectations on all measurement fronts </li></ul>
  18. 19. Solution Summary <ul><li>Creativity and Innovation </li></ul><ul><li>Technology-Enabled </li></ul><ul><li>All In One </li></ul>
  19. 20. A Solution Second to None <ul><li>Creativity </li></ul><ul><li>Industry-leading technology and infrastructure </li></ul><ul><li>Total cost management </li></ul><ul><li>All In One </li></ul>

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