This presentation slides are strictly for education purposes.
Please do not download this presentation template and try to make money out of it. Contact me if you want to have your very own business presentation.
All aspect of strategic management of Stabucks.
If you would like to download these slides, send me via: nguyenpuyen91@gmail.com with your purpose of download.
CHARACTERISTICS OF SUPPLY CHAIN DRIVERS AND MANAGEMENT IN STARBUCKSJerishAmul
The slides explains the supply chains drivers and management control systems in starbucks. The informations are taken from the case studies and determined
All aspect of strategic management of Stabucks.
If you would like to download these slides, send me via: nguyenpuyen91@gmail.com with your purpose of download.
CHARACTERISTICS OF SUPPLY CHAIN DRIVERS AND MANAGEMENT IN STARBUCKSJerishAmul
The slides explains the supply chains drivers and management control systems in starbucks. The informations are taken from the case studies and determined
Starbucks Case Study : Building Sustainable Supply ChainRiri Kusumarani
This presentation is made by my classmates for Supply Chain Class. Discussion focus on C.A.F.E strategy used by Starbucks. Sustainable supply chain is one of the key issue especially about ethical coffee trade.
The ppt descibes the the Branding and marketing strategies of Starbucks Under 8 functional Bracket like Logo, Standardisation, expansion, Globalisation, Co-branding, Augmented Services, Facing Competition and Pricing Strategies.
An interesting analysis of Starbucks's SWOT, 4Ps, Strategy, Marketing, Finance etc. Hope you will enjoy this presentation. Go through the slides and don't forget to hit like and share buttons. All the best.
by Patrícia Azevedo (Brazil) and Kyle Tsung (Taiwan)
August 2009 - UC Irvine - Grade: A+
This is my final project for ESL Marketing Program, at University of California Irvine. Our goal was present marketing concepts throught a real American Brand in a creative presentation.
Mission, strategy, and ethics at starbucks v2Paul Mulzoff
My colleagues and I presented this discussion on leadership, ethics, corporate repsonsibility, and corporate strategy to folks at The Hagan Schol of Business - Iona College.
Starbucks Case Study : Building Sustainable Supply ChainRiri Kusumarani
This presentation is made by my classmates for Supply Chain Class. Discussion focus on C.A.F.E strategy used by Starbucks. Sustainable supply chain is one of the key issue especially about ethical coffee trade.
The ppt descibes the the Branding and marketing strategies of Starbucks Under 8 functional Bracket like Logo, Standardisation, expansion, Globalisation, Co-branding, Augmented Services, Facing Competition and Pricing Strategies.
An interesting analysis of Starbucks's SWOT, 4Ps, Strategy, Marketing, Finance etc. Hope you will enjoy this presentation. Go through the slides and don't forget to hit like and share buttons. All the best.
by Patrícia Azevedo (Brazil) and Kyle Tsung (Taiwan)
August 2009 - UC Irvine - Grade: A+
This is my final project for ESL Marketing Program, at University of California Irvine. Our goal was present marketing concepts throught a real American Brand in a creative presentation.
Mission, strategy, and ethics at starbucks v2Paul Mulzoff
My colleagues and I presented this discussion on leadership, ethics, corporate repsonsibility, and corporate strategy to folks at The Hagan Schol of Business - Iona College.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
3. 3
Branding Strategies
HEAD QUARTER: SEATTLE,
WASHINGTON, USA
REVENUE: $19,162.7 MILLION (FY2015)
EMPLOYEE: 238,000 (FY2015)
KEY FACTS
INTERNATIONAL RECOGNIZED
Highest quality coffee in the world, sourcing from
Africa, Central, south America and Asia pacific
region.
BEST ATMOSPHERE
Customers come for the coffee as well the
ambience - designed to provide an upscale yet
inviting environment.
OFFERING BEST SERVICES
POSSIBLE
Partners undergo two types of training. First
type is “hard skills” and second type is “soft
skills”. And “say yes policy” even beyond
company’s rules.STANDARD OF COFFEE
Starbucks work directly with growers in various
countries, oversee roasting process and
controlling distribution to retail stores around the
world.
4. 4
SWOT Analysis
S
W
T
O
Strengths
Weaknesses
Opportunities
Threats
1) Building strong customer connect through value-added services
2) Leveraging technology to build a robust distribution channel
strategy
3) Strong financial position
1) Product recalls
2) Involvement in legal proceedings
1) Positive outlook for health and wellness foods in the US
2) Growing presence in key Asian markets
3) The growing coffee marketplace
1) Intense competition
2) Compliance costs associated with government regulations
3) Increase in raw materials costs
5. 5
Delivery on Services
SOFT SKILLS
• Teaches them how to
connect with customers.
• Eye contact, smile and try to
remember names and
orders.
• Create conversation with
customer.
HARD SKILLS
• Learn to use cash register.
• Learn to mix drinks.
• Most starbucks drink are
handcrafted to ensure
product quality associated
with each drinks.
6. 6
Measuring Service Performance
SERVICE
Did the register partner verbally
greet the customer? Did the
barista and
register partner make eye
contact with the customer? Say
thank you
CLEANINESS
Was the store, counters,
tables, restrooms clean?
PRODUCT
QUALITY
Was the order filled
accurately? Was the
temperature of the drink
within range? Was the
beverage properly presented?
SPEED OF SERVICE
How long did the customer have to
wait. Starbucks’s goal is to serve
within 3 minutes, from back-of-the-
line, to
drink-in-hand
Starbucks Awesome Customer Services
Starbucks offers free, instant and unlimited Wi-Fi connectivity at all its company-owned stores across the
world. The customers, who come for a drink or a snack, are
encouraged to spend more time inside the store through free access to internet.
7. 7
• Caribou Coffee more than 200
stores in nine states.
• Peet’s Coffee and tea operated
about 70 stores in five states.
Small-scale specialty coffee
chains
• Offered wide range of food and
beverages and entertainments.
Independent specialty coffee
shops
• Dunkin Donuts operated over
3700 stores in 38 states.
• They offer wide range of coffee
beverages.
Donut and bagel chains
Competition
8. 8
Caffeinating the World
Objective
To establish Starbucks as the “most
recognized and respected brand in the
world.
RETAIL EXPANSION
Starbucks’ goal is to have
operate 15,000 international
stores. And improving financial
performances help in expansion
activities.
PRODUCT
INNOVATION
Starbucks has been registering
increasing instance of product
recalls. New product
development process on a 12-18
month cycle.
SERVICE
INNOVATION
Starbucks launched SVC in
November 2001. Through this
services, the Starbucks members
can make fast, seamless and
convenient purchases.
9. 9
Market Research (Marketing Department)
03
01
02
Market research group (gather and
analyse market data)
Category group (develop new
products and managed menu and
margins)
Marketing group (develop quarterly
promotional plans)
10. 10
1. Everywhere – the trend
2. Good quality of coffee on the run
3. Place to meet and move on
4. Convenience oriented
5. Accessible and consistent
Starbucks Coffee Chains
1. Social and inclusive
2. Diverse and intellectual
3. Artsy and funky
4. Liberal and free-spirited
5. Lingering encouraged
6. Particularly appealing to younger customers
7. Somewhat intimidating to older, more
mainstream coffeehouse customers
Other Coffee Chains
Branding Meaning
11. 11
Customer Behavior
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
% of Total Starbucks
Customer Base
% of All Starbucks
Transactions
42%
11%
37%
27%
21%
62%
Customer Visit Frequency
Customer visits 8+ times/ month
Customer visits 3-7 times/ month
Customer visits 1-2 times/ month
With respect to customer behavior, the
market research team discovered that,
regardless of the market
12. 12
Rediscovering Starbucks Customer
$21 Billion $21.5 Billion $22 Billion
2000 2002 2005
Starbucks Share of
Specialty Coffee Market
38%
Starbucks Share of
Specialty Coffee Market
42% (Estimated)
Starbucks Share of
Specialty Coffee Market
50% (Estimated)
Traditional
Coffee 73%
Specialty
Coffee…
Traditional
Coffee 69%
Specialty
Coffee…
Traditional
Coffee 59%
Specialty
Coffee…
13. 13
END OF PRESENTATION
Presented by:
1. Lai Si Qi (Leader)
2. Delcine Ng
3. Nageswary
4. Melvin Teo
5. Yang Ming
- Starbucks Delivering Customer Services
