This document provides an introduction to supply chain management. It defines supply chain management as a systems approach to managing the flow of materials, information, and services from raw material suppliers to the end customer. The key aspects of supply chain management discussed are the network of suppliers, manufacturers, distributors and logistics facilities that transform materials into products and deliver them to customers. Major decisions in supply chain management involve procurement, manufacturing, distribution, logistics and global planning. The objectives of the course are to introduce the major components and functions of supply chain networks and discuss the role of information technology.

1. SUPPLY CHAIN MANAGEMENT
 INTRODUCTION TO THE SUBJECT:
 What is Supply Chain Management?
 A SUPPLY CHAIN IS A NETWORK OF
SUPPLIER, MANUFACTURING,
ASSEMBLY, DISTRIBUTION, AND
LOGISTICS FACILITIES THAT
PERFORM THE FUNCTIONS OF
PROCUREMENT OF MATERIALS,
TRANSFORMATION OF THESE
MATERIALS INTO INTERMEDIATE AND
FINISHED PRODUCTS, AND THE
DISTRIBUTION OF THESE PRODUCTS
TO CUSTOMERS. SUPPLY CHAINS
ARISE IN BOTH

2.  MANUFACTURING AND
SERVICE ORGANIZATIONS.
SUPPLY CHAIN
MANAGEMENT (SCM) IS A
SYSTEMS APPROACH TO
MANAGING THE ENTIRE
FLOW OF INFORMATION,
MATERIALS, AND SERVICES
FROM RAW MATERIALS
SUPPLIERS

3.  THROUGH FACTORIES AND WAREHOUSES TO
THE END CUSTOMER. SCM IS DIFFERENT
FROM SUPPLY MANAGEMENT WHICH
EMPHASIZES ONLY THE BUYER-SUPPLIER
RELATIONSHIP.
 SUPPLY CHAIN MANAGEMENT HAS EMERGED
AS THE NEW KEY TO PRODUCTIVITY AND
COMPETITIVENESS OF MANUFACTURING AND
SERVICE ENTERPRISES. THE IMPORTANCE OF
THIS AREA IS SHOWN BY A SIGNIFICANT
SPURT IN RESEARCH IN THE LAST FIVE
YEARS AND ALSO PROLIFERATION OF
SUPPLY CHAIN SOLUTIONS AND SUPPLY
CHAIN COMPANIES ( ALL

4.  MAJOR COMPANIES ARE NOW
OFFERING SUPPLY CHAIN SOLUTIONS
AS A MAJOR EXTENDED FEATURE OF
THEIR PACKAGES.
 SUPPLY CHAIN MANAGEMENT IS A
MAJOR APPLICATION AREA FOR
INTERNET TECHNOLOGIES AND
ELECTRONIC COMMERCE (ITEC). IN
FACT, ADVANCES IN ITEC HAVE
CONTRIBUTED TO GROWING
IMPORTANCE OF SUPPLY CHAIN
MANAGEMENT AND SCM IN TURN HAS
CONTRIBUTED TO MANY ADVANCES
IN ITEC

5.  TWO FACES OF SUPPLY CHAIN
MANAGEMENT
 SCM HAS TWO MAJOR FACES TO
IT. THE FIRST IS COMPRISED OF
THE SUPPLY FACILITIES,
PRODUCTION FACILITIES,
WAREHOUSES, DISTRIBUTORS,
RETAILERS, AND LOGISTICS
FACILITIES. THE SECOND
ESSENTIALLY INVOLVES

6.  PRODUCTION, ASSEMBLY, AND PHYSICAL
MOVEMENT. MAJOR DECISIONS HERE
INCLUDE:
 1. PROCUREMENT (SUPPLIER SELECTION,
OPTIMAL PROCUREMENT POLICIES, ETC.)
 2. MANUFACTURING (PLANT LOCATION,
PRODUCT LINE SELECTION, CAPACITY
PLANNING, PRODUCTION SCHEDULING, ETC.)
 3. DISTRIBUTION (WAREHOUSE LOCATION,
CUSTOMER ALLOCATION, DEMAND
FORECASTING, INVENTORY MANAGEMENT,
ETC.)
 4. LOGISTICS (SELECTION OF LOGISTICS
MODE, SELECTION OF PORTS, DIRECT
DELIVERY, VEHICLE SCHEDULING, ETC.)

7.  5. GLOBAL DECISIONS
(PRODUCT AND PROCESS
SELECTION, PLANNING
UNDER UNCERTAINTY,
REAL-TIME MONITORING
AND CONTROL, INTEGRATED
SCHEDULING)

8.  OBJECTIVES OF THE COURSE:
 TO INTRODUCE THE MAJOR BUILDING
BLOCKS, MAJOR FUNCTIONS, MAJOR
BUSINESS PROCESSES,
PERFORMANCE METRICS, AND MAJOR
DECISIONS
(STRATEGIC, TACTICAL, AND
OPERATIONAL) IN SUPPLY CHAIN
NETWORKS
 TO PROVIDE AN INSIGHT INTO THE
ROLE OF INTERNET TECHNOLOGIES
AND ELECTRONIC COMMERCE IN
SUPPLY CHAIN OPERATIONS AND TO
DISCUSS

9.  TECHNICAL ASPECTS OF KEY ITEC
COMPONENTS IN SUPPLY CHAIN
MANAGEMENT.
 THIS WILL PROVIDE THE FOUNDATION
FOR DESIGN AND ANALYSIS OF
SUPPLY CHAINS.
