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Supplier Management: The
business case to empower your
upstream supply chain
Sept 2015
Omar Nadi
Director, Supplier Product Management
Agenda
•  State	
  of	
  P2P	
  
•  What	
  is	
  changing?	
  
•  How	
  do	
  I	
  start	
  building	
  a	
  business	
  case	
  to	
  get	
  there?	
  
State of P2P in Process
Industries
Supplier Management is stuck so to speak, relying on decades old methods for
management
Missing a shared vision across purchasing and finance
Lack of a champion
Stalled Automation of Direct Suppliers
Limited focus on Requisitioning Process & Indirect Spend
What is changing?
It starts with Automation of your Network
Environmental Shifts
Organization
•  Rise of CSCO
•  Global Service teams
across purchasing,
finance, logistics
•  Renewed focus on
upstream
opportunities
•  Searching for new
technologies
Technology
•  Business Networks
quickly build robust
partner connections
•  SaaS solutions are
able to scale networks
extremely fast
•  New technologies
around risk/disruption
Competition
•  Process Industry
Clients are focused on
building Supplier
Networks
•  Automation will not be
a competitive
advantage but a basic
requirement
The	
  CPO's	
  Agenda	
  for	
  2012...and	
  Beyond	
  –	
  Aberdeen	
  
	
  	
  
“Supplier	
  networks	
  and	
  portals	
  (uHlized	
  by	
  51%	
  more	
  Best-­‐in-­‐Class	
  companies	
  than	
  all	
  others)	
  represent	
  a	
  shi-	
  in	
  the	
  business	
  mindset.	
  	
  
Supplier	
  networks	
  are	
  not	
  just	
  mere	
  links	
  between	
  buyers	
  and	
  sellers;	
  	
  
solu;ons	
  enable	
  true	
  commerce	
  between	
  procurement	
  professionals	
  and	
  their	
  	
  
suppliers	
  and	
  allow	
  CPOs	
  to	
  beNer	
  manage	
  the	
  enHre	
  spectrum	
  of	
  purchasing“	
  
	
  
	
  
P2P	
  Study	
  2015	
  -­‐	
  HackeN	
  Group	
  
	
  
EDI	
  is	
  no	
  longer	
  the	
  dominant	
  connec;vity	
  strategy,	
  	
  
Top	
  Performers	
  are	
  leading	
  the	
  transi;on	
  to	
  web-­‐based	
  solu;ons	
  
	
  
The	
  Chief	
  Supply	
  Chain	
  Officer	
  Report	
  	
  2013	
  –	
  SCM	
  World	
  
	
  
	
  	
  	
  Strong	
  Supplier	
  Rela;onships	
  listed	
  as	
  second	
  most	
  	
  
	
  	
  	
  significant	
  way	
  supply	
  chain	
  can	
  create	
  value	
  
	
  
	
  
What are analysts saying?
B2B	
  CollaboraHon	
  No	
  Longer	
  OpHonal	
  –	
  Aberdeen	
  
	
  
	
  
	
  
	
  
	
  
The	
  top	
  priori;es	
  for	
  leaders	
  are	
  collabora;on	
  with	
  
suppliers	
  and	
  customers.	
  	
  The	
  likelihood	
  is	
  72%	
  greater	
  
for	
  the	
  leaders	
  than	
  the	
  followers	
  to	
  collaborate	
  with	
  
suppliers.	
  
What is changing?
EDI
Internal Portal	
  
Fax
eMail	
  
Business
Network	
  
Network
Nervous
System	
  
Moving data faster Moving clean
data faster
Linking cross
partner/process
data
Scalability
Opening new
communication
channels
Applying new
data feeds and to
your network
Sense & Respond
Elemica’s	
  Next	
  Genera;on	
  Network	
  
PlaPorm	
  
How do I get there?
Agent of Change
Identify someone to lead the with executive approval that will take an
objective look at what is best for the company and that is willing to
challenge the status quo to lead the program.
Build the Team
•  Finance resources who touch inbound invoices
•  Purchasing resources centrally and at plants that touch orders,
confirmations, shipments, invoices
Building a Business Case
Build the Business Case
Purchasing Metrics
•  FTEs per PO Line
•  FTEs per Shipment Processed
•  % of Orders requiring intervention
•  % of Orders requiring rush transportation
•  Cost of rush shipments
•  Inventory Turns
Invoice Metrics
•  FTEs per Invoice
•  % Invoices requiring intervention
•  DPO
•  On-time payments
•  Discounts captured
Building a Business Case
Build the Business Case
Sample Company
•  Spend = $5B
•  PO Lines = 150,000
•  Average Inventory = $833M
•  Invoices paid on time = 80%
•  FTE’s processing Order Confirmations and Shipments = 30
•  FTE’s processing Invoices, Invoices Statuses, Payment Advice = 50
•  Salary Rate = $40/hour
•  Cost of Capital = 5%
Building a Business Case
Annual Orders
Spend
Personnel Hourly Rate
Inventory Turns
Cost of Capital
Labor Savings Minutes Saved Occurrence Total Savings
Order Response Processing 5 100% $500,000
ASN Processing 10 100% $1,000,000
Data quality issues 60 4% $240,000
Expedition issues 120 1% $120,000
Operational Improvements Cost per Error Occurrence Total Savings
Expedited/Delayed Orders $3,000 1.0% $225,000
Working Capital Improvements Improvement Occurrence Total Savings
Iventory Turn Improvement 0.25 100% $1,666,667
Total Annual Savings: $3,751,667 Per PO: $25.01
150,000
$40
6
5%
$5,000,000,000
Building a Business Case
Annual Invoices
Spend
Personnel Hourly Rate
Cost of Capital
Late Payment Charge
Early Payment Discount
Labor Savings Minutes Saved Occurrence Total Savings
Invoice Processing 15 100% $1,500,000
Payment Processing 15 50% $750,000
Data quality issues 120 5% $600,000
Payment Discounts Improvement Occurrence Total Savings
Invoice Discounts 30% 15% $225,000
Working Capital Improvements Increase Occurrence Total Savings
DPO Improvement 1 80% $547,945
On-time Payment Improvement 50% 20% $500,000
Total Annual Savings: $4,122,945 Per Invoice: $27.49
$40
150,000
$5,000,000,000
2%
5%
2%
Building a Business Case
Build the Business Case
Total Savings $7.9M
Total Savings per PO = $25.01
Total Savings per Invoice = $27.49
 
Best in Class
Automated
All Others
Manual
Percent
Improvement
Order to ASN $38.10 $6.13 84%
Invoice & Payment $34.65 $4.17 88%
Total $72.75 10.30 86%
Consistent with Analyst Studies*
Efficiency KPI Current Automated Improvement
Orders per FTE 5,000 18,000 3.5x
Invoices per FTE 3,000 9,400 3x
*B2B	
  Integra;on	
  and	
  Collabora;on:	
  Strategies	
  for	
  Building	
  a	
  ROI	
  Business	
  Case	
  -­‐	
  Aberdeen	
  
Efficiency KPI Current Automated Improvement
Rush Shipments 2% 1% 50%
Inventory Turns 6 6.25 6%
DPO 1 day
On-Time Payment 80% 90% 11%
Human Capital ($4.7M)
•  Savings Purchasing = 23 Years
•  Savings Finance = 36 Years
Working Capital ($3.2M)
•  Savings per PO = $13
•  Savings Per Invoice = $8.50
Building a Business Case
Other Benefits
Efficiency gains upstream unlock further benefits downstream
Calculating TCO
Supplier Performance Visibility
•  % of orders with ORE
•  % of orders with ASN
Improved Relationships
•  On-time payments
•  Improved communication
•  Less work for both sides
Standardized Processes
Digitization- eliminate paper
Free up IT resources – managing your own point to point connections or portal
Word of caution
Be Careful
Have to look at total cost to system before choosing a partner
Number	
  of	
  Suppliers
4,000
Total	
  Annual	
  spend
$5,000,000,000
Annual	
  Invoices
150,000
Vendors Vendor	
  Avg.	
  Spend Transaction	
  Fees Membership	
  Fees Total	
  Fees/Invoice
2,200 $22,727 $0.00 $0.00 $0.00
1,000 $200,000 $15.90 $2.56 $18.46
520 $1,923,077 $34.44 $28.83 $63.28
240 $7,291,667 $48.87 $10.79 $59.66
40 $50,000,000 $35.56 $13.32 $48.88
Total	
  Membership	
  Cost	
  to	
  Suppliers
Value	
  Based	
  Model
Supplier	
  Network	
  Transaction	
  Value	
  Fees
Total	
  License	
  Cost	
  to	
  Buyers
$400,000
$2,246,000
$5,372,500
Total	
  Annual	
  Cost	
  to	
  System
$8,018,500
Total	
  Transaction	
  Cost	
  to	
  Suppliers
Questions?

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IGNITE 2015 EU - Supplier Management: The Business Case to Empower Your Upstream Supply Chain

  • 1. Supplier Management: The business case to empower your upstream supply chain Sept 2015 Omar Nadi Director, Supplier Product Management
  • 2. Agenda •  State  of  P2P   •  What  is  changing?   •  How  do  I  start  building  a  business  case  to  get  there?  
  • 3. State of P2P in Process Industries Supplier Management is stuck so to speak, relying on decades old methods for management Missing a shared vision across purchasing and finance Lack of a champion Stalled Automation of Direct Suppliers Limited focus on Requisitioning Process & Indirect Spend
  • 4. What is changing? It starts with Automation of your Network Environmental Shifts Organization •  Rise of CSCO •  Global Service teams across purchasing, finance, logistics •  Renewed focus on upstream opportunities •  Searching for new technologies Technology •  Business Networks quickly build robust partner connections •  SaaS solutions are able to scale networks extremely fast •  New technologies around risk/disruption Competition •  Process Industry Clients are focused on building Supplier Networks •  Automation will not be a competitive advantage but a basic requirement
  • 5. The  CPO's  Agenda  for  2012...and  Beyond  –  Aberdeen       “Supplier  networks  and  portals  (uHlized  by  51%  more  Best-­‐in-­‐Class  companies  than  all  others)  represent  a  shi-  in  the  business  mindset.     Supplier  networks  are  not  just  mere  links  between  buyers  and  sellers;     solu;ons  enable  true  commerce  between  procurement  professionals  and  their     suppliers  and  allow  CPOs  to  beNer  manage  the  enHre  spectrum  of  purchasing“       P2P  Study  2015  -­‐  HackeN  Group     EDI  is  no  longer  the  dominant  connec;vity  strategy,     Top  Performers  are  leading  the  transi;on  to  web-­‐based  solu;ons     The  Chief  Supply  Chain  Officer  Report    2013  –  SCM  World          Strong  Supplier  Rela;onships  listed  as  second  most          significant  way  supply  chain  can  create  value       What are analysts saying? B2B  CollaboraHon  No  Longer  OpHonal  –  Aberdeen             The  top  priori;es  for  leaders  are  collabora;on  with   suppliers  and  customers.    The  likelihood  is  72%  greater   for  the  leaders  than  the  followers  to  collaborate  with   suppliers.  
  • 6. What is changing? EDI Internal Portal   Fax eMail   Business Network   Network Nervous System   Moving data faster Moving clean data faster Linking cross partner/process data Scalability Opening new communication channels Applying new data feeds and to your network Sense & Respond
  • 7. Elemica’s  Next  Genera;on  Network   PlaPorm  
  • 8. How do I get there? Agent of Change Identify someone to lead the with executive approval that will take an objective look at what is best for the company and that is willing to challenge the status quo to lead the program. Build the Team •  Finance resources who touch inbound invoices •  Purchasing resources centrally and at plants that touch orders, confirmations, shipments, invoices
  • 9. Building a Business Case Build the Business Case Purchasing Metrics •  FTEs per PO Line •  FTEs per Shipment Processed •  % of Orders requiring intervention •  % of Orders requiring rush transportation •  Cost of rush shipments •  Inventory Turns Invoice Metrics •  FTEs per Invoice •  % Invoices requiring intervention •  DPO •  On-time payments •  Discounts captured
  • 10. Building a Business Case Build the Business Case Sample Company •  Spend = $5B •  PO Lines = 150,000 •  Average Inventory = $833M •  Invoices paid on time = 80% •  FTE’s processing Order Confirmations and Shipments = 30 •  FTE’s processing Invoices, Invoices Statuses, Payment Advice = 50 •  Salary Rate = $40/hour •  Cost of Capital = 5%
  • 11. Building a Business Case Annual Orders Spend Personnel Hourly Rate Inventory Turns Cost of Capital Labor Savings Minutes Saved Occurrence Total Savings Order Response Processing 5 100% $500,000 ASN Processing 10 100% $1,000,000 Data quality issues 60 4% $240,000 Expedition issues 120 1% $120,000 Operational Improvements Cost per Error Occurrence Total Savings Expedited/Delayed Orders $3,000 1.0% $225,000 Working Capital Improvements Improvement Occurrence Total Savings Iventory Turn Improvement 0.25 100% $1,666,667 Total Annual Savings: $3,751,667 Per PO: $25.01 150,000 $40 6 5% $5,000,000,000
  • 12. Building a Business Case Annual Invoices Spend Personnel Hourly Rate Cost of Capital Late Payment Charge Early Payment Discount Labor Savings Minutes Saved Occurrence Total Savings Invoice Processing 15 100% $1,500,000 Payment Processing 15 50% $750,000 Data quality issues 120 5% $600,000 Payment Discounts Improvement Occurrence Total Savings Invoice Discounts 30% 15% $225,000 Working Capital Improvements Increase Occurrence Total Savings DPO Improvement 1 80% $547,945 On-time Payment Improvement 50% 20% $500,000 Total Annual Savings: $4,122,945 Per Invoice: $27.49 $40 150,000 $5,000,000,000 2% 5% 2%
  • 13. Building a Business Case Build the Business Case Total Savings $7.9M Total Savings per PO = $25.01 Total Savings per Invoice = $27.49   Best in Class Automated All Others Manual Percent Improvement Order to ASN $38.10 $6.13 84% Invoice & Payment $34.65 $4.17 88% Total $72.75 10.30 86% Consistent with Analyst Studies* Efficiency KPI Current Automated Improvement Orders per FTE 5,000 18,000 3.5x Invoices per FTE 3,000 9,400 3x *B2B  Integra;on  and  Collabora;on:  Strategies  for  Building  a  ROI  Business  Case  -­‐  Aberdeen   Efficiency KPI Current Automated Improvement Rush Shipments 2% 1% 50% Inventory Turns 6 6.25 6% DPO 1 day On-Time Payment 80% 90% 11% Human Capital ($4.7M) •  Savings Purchasing = 23 Years •  Savings Finance = 36 Years Working Capital ($3.2M) •  Savings per PO = $13 •  Savings Per Invoice = $8.50
  • 14. Building a Business Case Other Benefits Efficiency gains upstream unlock further benefits downstream Calculating TCO Supplier Performance Visibility •  % of orders with ORE •  % of orders with ASN Improved Relationships •  On-time payments •  Improved communication •  Less work for both sides Standardized Processes Digitization- eliminate paper Free up IT resources – managing your own point to point connections or portal
  • 15. Word of caution Be Careful Have to look at total cost to system before choosing a partner Number  of  Suppliers 4,000 Total  Annual  spend $5,000,000,000 Annual  Invoices 150,000 Vendors Vendor  Avg.  Spend Transaction  Fees Membership  Fees Total  Fees/Invoice 2,200 $22,727 $0.00 $0.00 $0.00 1,000 $200,000 $15.90 $2.56 $18.46 520 $1,923,077 $34.44 $28.83 $63.28 240 $7,291,667 $48.87 $10.79 $59.66 40 $50,000,000 $35.56 $13.32 $48.88 Total  Membership  Cost  to  Suppliers Value  Based  Model Supplier  Network  Transaction  Value  Fees Total  License  Cost  to  Buyers $400,000 $2,246,000 $5,372,500 Total  Annual  Cost  to  System $8,018,500 Total  Transaction  Cost  to  Suppliers