SUN JAVA SYSTEM ACCESS MANAGER 7.1 INTEGRATION WITH ORACLE’S SIEBEL CRM 8.0 Part of Oracle AIA (Application Intergration Architecture)

1. SUN JAVA SYSTEM ACCESS MANAGER 7.1
INTEGRATION
WITH ORACLE’S SIEBEL CRM 8.0
Secure SSO ASAP
Single Sign-On with Sun Java System Access Manager
Company Overview
Sun offers leading standards-based identity management solutions and federation
services that are interoperable with business applications such as Oracle’s Siebel CRM.
Corporate Office Sun provides a comprehensive portfolio of identity management solutions that can help
Sun Microsystems, Inc.
manage, protect, store, verify, and share identity data throughout the enterprise and
4150 Network Circle
Santa Clara, CA 95054 USA across extranets.
Phone U.S.: +1.800.786.0404
International: +1.650.960.1300 Integration Overview
www.sun.com
The integration reaffirms the validated Web single sign-on (SSO) solution between
Siebel CRM and Sun Java System Access Manager. The integration offers the
advantages of Web SSO such as delegated user administration and centralized access
control. Web SSO allows Siebel business applications into existing Web sites and
portals.
Sun’s integrated identity management products streamline and simplify the process of
managing user identities, providing such key features as
• Centralized identity visibility and control for improved enforcement of security
policies and resource access throughout the organization
• Single sign-on, leading to improved self-service
• Efficient and fast propagation of identity changes (for example, password changes
or changes to access privileges)
• Reconciling customer identity data in order to provide a better service experience
Through the Oracle
PartnerNetwork Applications • Compliance reporting for audit and regulatory requirements
Integration Initiative, partners
with validated integrations are • Federation support for new e-business opportunities with customers, partners,
able to provide customers with
standards-based vanilla product
suppliers, and others
integrations, tested and
The benefits of these features include
validated by Oracle. Customers
benefit from improved risk • Greatly enhanced user experience via Web SSO
management and smoother
upgrade capability, leading to a • Increased enterprise security through access control
lower total cost of ownership
and greater overall satisfaction. • Reduced administration costs from centralized authentication and from leveraging
existing security infrastructure
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2. Integration Details
Siebel CRM provides built-in database, LDAP, and ADSI security adapters for user
authentication, authorization, and access control integration to Web SSO. Sun Java
System Access Manager provides centralized authentication service for Siebel
Availability applications by leveraging these security adapters.
For more information on Sun
Java System Identity Suite of The following are the steps of the Web SSO authentication process:
products please contact
+1-866-596-7234 or 1. The user tries to access the Siebel application URL on the Web server. Sun
+1-800-786-0404 or Java System Access Manager Policy Agent intercepts the request and
visit www.sun.com redirects the user to enter credentials and authenticate with Sun Java System
Access Manager. Information such as user credentials, policies, access
information is stored in the directory server, Sun Java System Access
Manager’s repository.
2. Once the policy agent determines that the user is successfully authenticated
and has permissions to access the Siebel application URL, it sets a security
token with the user attributes and passes the request to Siebel Web Server
Extension.
3. Siebel Web Server Extension communicates with the appropriate Siebel
application (running in Siebel Server) and passes the security token. The
Siebel application uses the authentication manager to retrieve database
credentials. The authentication manager uses an LDAP security adapter to
talk to Sun Java System Directory Server and retrieve database credentials.
Database credentials are stored in an attribute (dbaccount).
4. Once the credentials are retrieved, Siebel Application Object Manager uses
them to connect to the database and identify the user. Once identified, the user
is allowed to access the application.
Java System Access Manager and Siebel CRM integration overview
Support
For technical support contact
+1.800.USA.4SUN (872.4786)
or visit sunsolve.sun.com
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3. Environment
Partner Environment
Sun Java System Access Manager 7.1
Sun Java System Directory Server 6
Sun Java System Access Manager Policy Agent 2.2
Oracle Environment
Corporate Office Oracle’s Siebel CRM 8.0
Sun Microsystems, Inc.
4150 Network Circle
Oracle Database Server 10.2.0.2.0
Santa Clara , CA 95054 USA
Phone U.S.: +1.800.786.0404
International: +1.650.960.1300
www.sun.com
For additional information about partnering with Oracle, please contact us at opninfo_us@oracle.com or visit us at
www.partners.oracle.com
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