RECRUITEMENT 
AND SELECTION 
IN 
Diksha Garg 
Roll no. 123007 
MBA(HR) 3rd sem
About the industry
INSURANCE 
• It is a system by which the losses suffered by 
a few are spread over many, exposed to 
similar risks. 
• Insurance is a protection against financial 
loss arising on the happening of an 
unexpected event. 
• It is essential that : 
– The calamity is either natural or unexpected 
– The insured person does not gain out of this 
arrangement
 Life insurance is a written contract 
between the insured and the insurer, 
that provides for the payment of the 
insured sum on the date of the 
maturity of the contract or on the 
unfortunate death of the insured, 
whichever occurs earlier.
Life 
Insurance 
The Empowerment Story
Life Insurance Milestones 
• 1818 - Oriental Insurance Company set up in Calcutta 
• 1912 - The Indian Life Assurance Companies Act 
enacted - first statute 
• 1928 - The Indian Insurance Companies Act enacted 
to enable the government to collect statistical 
information about both life and non-life insurance 
businesses. 
• 1938 - Passing of the Insurance Act 
• 1956 - Nationalisation of life insurance companies and 
formation of LIC 
• 1956-1999 - Monopoly of LIC for nearly 44 years 
• 1999 - Privatisation initiated
The Insurance Players 
 Life Insurance Corporation of India (LIC) 
 SBI Life Insurance 
 Birla Sunlife Insurance 
 Reliance Life Insurance (RLIC) 
 ICICI Prudential Life Insurance 
 Bajaj Allianz Life Insurance 
 Max Life Insurance 
 HDFC Standard Life Insurance
Life insurers: Market share 
Market share 
LIC, 50% 
MET , 1% 
TATA, 2% 
MAX, 3% 
BIRLA, 4% 
OTHERS, 8% 
ICICI, 10% 
SBI, 
5% 
RELIANCE, 5% 
BAJAJ, 4% 
HDFC, 
6% 
KOTAK, 2% 
LIC 
ICICI 
SBI 
BAJAJ 
OTHERS 
RELIANCE 
HDFC 
BIRLA 
MAX 
TATA 
MET 
KOTAK
74% Stake 26% Stake 
IRDA Registration no. 111 
issued on 
29th March 2001
SBG – State Bank of India 
State Bank of India (SBI) is a multinational banking and financial services company based 
in India 
It is a government-owned corporation with its headquarters in Mumbai, Maharashtra 
As of December 2013, it had assets of US$388 billion* 
SBI has 14 regional hubs and 57 Zonal Offices located at important cities throughout India* 
SBI had 17,000 branches in India, as on December 2013* 
As on 30th September 2013, the 5 ABs have a combined network of 5685 branches in India ** 
As of 28 June 2013, the bank had 190 overseas offices spread over 34 countries* 
State Bank (SBI + Associate Banks) offers you the convenience of 43,000+ ATMs in India **
About BNP Paribas Cardif 
Founded 40 years ago, the insurance subsidiary of BNP Paribas has 
become a global specialist in personal and property insurance, with a 
presence in 37 countries across Europe, Asia and Latin America. 
Open Human 
Centric Sustainable 
Strong Asset 
for the Group 
40 Years of 
existence 
Present in 
37 countries 
90 million 
clients insured
SBI Life – Vision & Mission 
VISION 
"To be the most trusted and preferred life insurance provider " 
MISSION 
"To emerge as the leading company offering a comprehensive 
range of life insurance and pension products at competitive prices, 
ensuring high standards of customer satisfaction and world class 
operating efficiency, and become a model life insurance company 
in India in the post liberalization period"
SBI Life – Values 
TruEIDnAVsxytncmawneolbaolvulmireattentihioiscisonnmeness
Year 
2013-14 
SBI Life – Pride Pointers (2013 - 2014) 
 Posted a record profit of Rs. 740 crore, during the financial year 
ending March 31, 2014, an increase of 19% over the last financial 
year 
 Ranked number 1 amongst the private life insurers, in New 
Business Premium (NBP), for the financial year 2013-14 
 SBI Life’s regular new business premium increased by 14.5%, to 
Rs. 2,998 crore during the financial year 2013 - 14, from Rs. 
2,618 crore in FY 2012 - 13 
 Individual new business premium APE grew by 17.7% to Rs. 
2,809 crore during financial year 2013-14, from Rs. 2,387 crore 
during FY 2012 - 13 
Authorized Capital of Rs. 2,000 Crores 
Paid Up Capital of Rs 1,000 Crores
Year 
2013-14 
SBI Life – Pride Pointers (2013 - 2014) 
 Market share through individual business has increased to 16.8% 
for the financial year 2013 – 14, from 13.8% during the last 
financial year 
 SBI Life has garnered a new business market share of 17.2% 
amongst private players for the financial year 2013 - 14 
 AUM has grown by 12.7%, to Rs. 58,480 crore as on March 31, 
2014 from Rs. 51,912 crore as on March 31, 2013 
 SBI Life leveraged its wider reach through its 762 branches 
network 
Authorized Capital of Rs. 2,000 Crores 
Paid Up Capital of Rs 1,000 Crores
SBI Life – Awards in 2013- 2014 
 ‘Most Trusted Private Life Insurance Brand 2013’ by The 
Economic Times, Brand Equity and Nielsen Survey 
 ‘Best Life Insurance Provider 2013 – Runner’ Up by Outlook 
Money. 
 ‘Global Performance Excellence Award 2013’ by Asia Pacific 
Quality Organisation (APQO) 
Year 
2013-14 
 ‘Digital Inclusion Skoch Awards 2013’ 
. 
 ‘Communication Excellence Award 2013 at 4th CMO Asia 
Awards’
Recruitment And Selection 
“Recruitment is the process by which 
organizations locate and attract 
individuals to fill job vacancies”. 
“Selection is the negative process and 
involves the elimination of candidates 
who do not have the required skills 
and qualification for the job proposed”.
Recruitement And Selection In 
Sbi Life 
Interview section 
Training 
Examination and code
FINDINGS 
People view life insurance as more 
protection of human asset value against 
uncertainity. 
People prefer internel reference while 
applying for sbi life 
People of india believe upon the LIC only 
as LIC created a very well image in the 
mind of general public. 
Life insurance is a growing concern and 
will grow at rapid pace in future.
Suggestions 
 Compress the "white space" in 
your hiring process. 
 Tie up with more & more consultants from 
multiple segments 
 Know what you're looking for in 
candidates. 
 Reduce the pre offer formalities 
 Blend technology into every aspect of your 
recruiting and hiring process
conclusion 
Insurance is confronted with high attrition 
rate. Therefore it makes recruitment a 
critical function in the organization. In 
order to grow and sustain in the 
competitive environment, it is important 
for an organization to continuously 
develop and bring out innovations in all it 
activities. It is only when organization is 
recognized for its quality that it can build a 
stability with its customers. Thus an 
organization must be able to stand out in 
the crowd.
R & S  in sbi life insurance

R & S in sbi life insurance

  • 1.
    RECRUITEMENT AND SELECTION IN Diksha Garg Roll no. 123007 MBA(HR) 3rd sem
  • 2.
  • 3.
    INSURANCE • Itis a system by which the losses suffered by a few are spread over many, exposed to similar risks. • Insurance is a protection against financial loss arising on the happening of an unexpected event. • It is essential that : – The calamity is either natural or unexpected – The insured person does not gain out of this arrangement
  • 4.
     Life insuranceis a written contract between the insured and the insurer, that provides for the payment of the insured sum on the date of the maturity of the contract or on the unfortunate death of the insured, whichever occurs earlier.
  • 5.
    Life Insurance TheEmpowerment Story
  • 6.
    Life Insurance Milestones • 1818 - Oriental Insurance Company set up in Calcutta • 1912 - The Indian Life Assurance Companies Act enacted - first statute • 1928 - The Indian Insurance Companies Act enacted to enable the government to collect statistical information about both life and non-life insurance businesses. • 1938 - Passing of the Insurance Act • 1956 - Nationalisation of life insurance companies and formation of LIC • 1956-1999 - Monopoly of LIC for nearly 44 years • 1999 - Privatisation initiated
  • 7.
    The Insurance Players  Life Insurance Corporation of India (LIC)  SBI Life Insurance  Birla Sunlife Insurance  Reliance Life Insurance (RLIC)  ICICI Prudential Life Insurance  Bajaj Allianz Life Insurance  Max Life Insurance  HDFC Standard Life Insurance
  • 8.
    Life insurers: Marketshare Market share LIC, 50% MET , 1% TATA, 2% MAX, 3% BIRLA, 4% OTHERS, 8% ICICI, 10% SBI, 5% RELIANCE, 5% BAJAJ, 4% HDFC, 6% KOTAK, 2% LIC ICICI SBI BAJAJ OTHERS RELIANCE HDFC BIRLA MAX TATA MET KOTAK
  • 10.
    74% Stake 26%Stake IRDA Registration no. 111 issued on 29th March 2001
  • 11.
    SBG – StateBank of India State Bank of India (SBI) is a multinational banking and financial services company based in India It is a government-owned corporation with its headquarters in Mumbai, Maharashtra As of December 2013, it had assets of US$388 billion* SBI has 14 regional hubs and 57 Zonal Offices located at important cities throughout India* SBI had 17,000 branches in India, as on December 2013* As on 30th September 2013, the 5 ABs have a combined network of 5685 branches in India ** As of 28 June 2013, the bank had 190 overseas offices spread over 34 countries* State Bank (SBI + Associate Banks) offers you the convenience of 43,000+ ATMs in India **
  • 12.
    About BNP ParibasCardif Founded 40 years ago, the insurance subsidiary of BNP Paribas has become a global specialist in personal and property insurance, with a presence in 37 countries across Europe, Asia and Latin America. Open Human Centric Sustainable Strong Asset for the Group 40 Years of existence Present in 37 countries 90 million clients insured
  • 14.
    SBI Life –Vision & Mission VISION "To be the most trusted and preferred life insurance provider " MISSION "To emerge as the leading company offering a comprehensive range of life insurance and pension products at competitive prices, ensuring high standards of customer satisfaction and world class operating efficiency, and become a model life insurance company in India in the post liberalization period"
  • 15.
    SBI Life –Values TruEIDnAVsxytncmawneolbaolvulmireattentihioiscisonnmeness
  • 16.
    Year 2013-14 SBILife – Pride Pointers (2013 - 2014)  Posted a record profit of Rs. 740 crore, during the financial year ending March 31, 2014, an increase of 19% over the last financial year  Ranked number 1 amongst the private life insurers, in New Business Premium (NBP), for the financial year 2013-14  SBI Life’s regular new business premium increased by 14.5%, to Rs. 2,998 crore during the financial year 2013 - 14, from Rs. 2,618 crore in FY 2012 - 13  Individual new business premium APE grew by 17.7% to Rs. 2,809 crore during financial year 2013-14, from Rs. 2,387 crore during FY 2012 - 13 Authorized Capital of Rs. 2,000 Crores Paid Up Capital of Rs 1,000 Crores
  • 17.
    Year 2013-14 SBILife – Pride Pointers (2013 - 2014)  Market share through individual business has increased to 16.8% for the financial year 2013 – 14, from 13.8% during the last financial year  SBI Life has garnered a new business market share of 17.2% amongst private players for the financial year 2013 - 14  AUM has grown by 12.7%, to Rs. 58,480 crore as on March 31, 2014 from Rs. 51,912 crore as on March 31, 2013  SBI Life leveraged its wider reach through its 762 branches network Authorized Capital of Rs. 2,000 Crores Paid Up Capital of Rs 1,000 Crores
  • 18.
    SBI Life –Awards in 2013- 2014  ‘Most Trusted Private Life Insurance Brand 2013’ by The Economic Times, Brand Equity and Nielsen Survey  ‘Best Life Insurance Provider 2013 – Runner’ Up by Outlook Money.  ‘Global Performance Excellence Award 2013’ by Asia Pacific Quality Organisation (APQO) Year 2013-14  ‘Digital Inclusion Skoch Awards 2013’ .  ‘Communication Excellence Award 2013 at 4th CMO Asia Awards’
  • 19.
    Recruitment And Selection “Recruitment is the process by which organizations locate and attract individuals to fill job vacancies”. “Selection is the negative process and involves the elimination of candidates who do not have the required skills and qualification for the job proposed”.
  • 20.
    Recruitement And SelectionIn Sbi Life Interview section Training Examination and code
  • 21.
    FINDINGS People viewlife insurance as more protection of human asset value against uncertainity. People prefer internel reference while applying for sbi life People of india believe upon the LIC only as LIC created a very well image in the mind of general public. Life insurance is a growing concern and will grow at rapid pace in future.
  • 22.
    Suggestions  Compressthe "white space" in your hiring process.  Tie up with more & more consultants from multiple segments  Know what you're looking for in candidates.  Reduce the pre offer formalities  Blend technology into every aspect of your recruiting and hiring process
  • 23.
    conclusion Insurance isconfronted with high attrition rate. Therefore it makes recruitment a critical function in the organization. In order to grow and sustain in the competitive environment, it is important for an organization to continuously develop and bring out innovations in all it activities. It is only when organization is recognized for its quality that it can build a stability with its customers. Thus an organization must be able to stand out in the crowd.