1) The document presents a summer project presentation on the importance of branding, brand equity, and brand building for online startups through effective use of internet and digital marketing platforms.
2) It discusses the company Olopie, which provides waste management and recycling services in Bengaluru. It analyzes Olopie's branding, digital presence, and opportunities to improve awareness and utilization of digital platforms.
3) The findings suggest improving Olopie's website SEO, content, and use of social media to build its brand while also exploring expansion and better use of data from digital engagement.
Project report on consumer behavior towards digital marketingArhaam Ansari
A study of consumer behavior towards Digital Marketing. It means what is the factors which influence the consumer behavior in making purchasing decisions and also increase repeat purchasing.
The OrgApp Technologies started in 2007 , is a pioneering technology and end to end solution provider for small to large-scale organizations. The main focuses are on evolving technologies and solutions, which help organizations to work better and connect better.OrgApp develops enterprise software modules ,which focused on one area of business processes to variable; product development or marketing, inventory control, distribution, accounting, to best meets your specific needs and technical capabilities.
• The project was undertaken to find out the perception of the consumer of buying grocery items through online website.
• The project studied factors like- Attributes of online shopping website which the consumer prefers, issues regarding the online shopping and the perception of the consumer towards shopping of grocery items through online portals.
Project report on consumer behavior towards digital marketingArhaam Ansari
A study of consumer behavior towards Digital Marketing. It means what is the factors which influence the consumer behavior in making purchasing decisions and also increase repeat purchasing.
The OrgApp Technologies started in 2007 , is a pioneering technology and end to end solution provider for small to large-scale organizations. The main focuses are on evolving technologies and solutions, which help organizations to work better and connect better.OrgApp develops enterprise software modules ,which focused on one area of business processes to variable; product development or marketing, inventory control, distribution, accounting, to best meets your specific needs and technical capabilities.
• The project was undertaken to find out the perception of the consumer of buying grocery items through online website.
• The project studied factors like- Attributes of online shopping website which the consumer prefers, issues regarding the online shopping and the perception of the consumer towards shopping of grocery items through online portals.
For the complete report, get in touch with us at : info@netscribes.com
Abstract:
Netscribes’ latest market research report titled e-Commerce Market in India 2014 captures the current scenario prevailing within the e-Commerce market in India. The market is mainly dominated by the online travel segment, while the online retail segment is witnessing the fastest rate of growth. Versatile shopping experience and rapid development of transaction facilities is further boosting opportunities for the remaining market segments. Even though the market is witnessing staggering growth rates, majority of the players are still facing dire shortage of funds. Raising capital funds to support daily business operations and online advertising expenses have become a major challenge for such players. Online retail operators, especially the inventory based players, are suffering from cost stack ups and charges incurred against customers opting for ‘Cash on Delivery’ mode of payment.
In an attempt to tackle these problems, players are now constantly focusing on gaining customer loyalty and trust. Some of the most prominent trends in the market in this regard include a host of loyalty schemes, promotional offers and high rate of discounts. Additionally, tweaking business models and turning into mainstream online retailers, opening up of ‘Brick and Mortar’ stores to tap the ‘offline’ customer base, opting for a ‘market place’ approach, consolidation and self owned brands are some other major trends observed so far in the market.
Coverage
• Overview of the e-Commerce market in India and forecasted market size data over 2013 to 2018
• Market Segmentation of e-Commerce by types
• Overview of the e-Commerce market in India by segments for the year 2013 and 2012
• Qualitative analysis of market drivers, challenges, trends and regulatory measures taken by the government
• Overview of the market trends and differentiating past and current business strategies
• Analysis of the competitive landscape and detailed profiles of major players
Why Buy
• Get a clear understanding of the e-Commerce market in India, market dynamics and the various stages of the value chain
• Understand the current market segmentation and future growth potential of the market in India till 2018 and plan strategies to gain from it
• Strategize marketing, market-entry, market expansion, and other business plans by understanding factors influencing growth in the market
• Understand your competitors’ business structures, strategies and prospects, and respond accordingly
• Make more informed business decisions with the help of insightful recommendations provided to succeed in the market
Modern World has witnessed tremendous growth of e-commerce industry in term of volume of business and its acceptance among the customers. It has really posed a question on traditional commerce module so as many of them has associated or converted themselves into e-commerce. The question remains whether all of India has been included in it or only urban population is availing the facilities available via e-commerce; and secondly are the online customers fully satisfied and do not expect anything else save what is offered right now ? In this research we have tried to find out answer to these questions so as the customer can share their experiences and perceptions towards the e-commerce business module and how the relationship could be better by identifying areas of improvement and inclusion for the e-commerce industry to make the relationship fruitful.
Social Media has become an integral and powerful tool for online retailers to engage customers. Use of social media properties and tools to interact with‚ incentivize and influence transactions has evolved from one of the activities brands did to a science that deserves focus and attention. Larger brands are carving out specialists teams to improve sales using social media.
Given the cost of customer acquisition, retention becomes a key target for online retailers. Social Media and Social Commerce play a very important role‚ as they help brands build communities which in turn helps them stay connected with their consumers.
At the Aurum CXO Dialogues listen from experts on how your brand can leverage Social Commerce‚ and what insights we can take from some of the early adopters of Social Commerce.
This presentation is describes the online commercialized businesses by looking at Sastodeal. The presentation delves into the history and activities of Sastodeal as well as the SWOT analysis of Sastodeal and the e-commerce sector as a whole.
New E-commerce Business Project in Bangladesh Emran Hosain
Technology changes everything in our way of life and make it more easy, comfortable and time saving. Digital book is one of the gift of technology. In the 2000s, there was a trend of print and e-book sales moving to the Internet, where readers buy traditional paper books and e-books on websites using e-commerce systems. Digital books can be in text or audio format. People can read or hear the books and document by different types of electronic devices. Now people can carry thousands of books one their hand by the help of technological development.
Epath is an online base digital book shop. Where we have collection over 35,000 eBooks, 6,000 audio book and 55,000 documents & research papers for our free subscribers. We have larger collection of exclusive e-books, audio-books, and other digital documents for our premium subscriber. Epath works for capturing the maximum market share in this region on digital book shop service. Our mission is to be recognized by our business associates and competitors as one of the top digital books marketer in our country and to make sure that acceleration translates into prosperity and growth for everyone involved with our business. We are highly accountable to the society and the community at large.
Epath develop on modern e-commerce business model. Where we use and leverage the unique quality of the internet, the web, the mobile and other platform. We provide digital book services at lowest cost with interactive learning facilities. We develop personalize database, where every subscribers follow their favorite books first. Our premium subscriber have option for different time period at different costs. Epath earn revenue through subscription fee, advertising revenue and sales profit. Epath develop its ecommerce business as a content provider and also as a virtual merchant.
Epath is a partnership e-commerce business, where every business partners directly involve in business planning, controlling, organizing and financing activities. This business stand on each trust and competencies. Here, Epath gave his subscribers the better experience to learn digitally with best choice in interactive way.
ANALYSIS OF IT ENABLED WEBSHOPS & SUPPLY CHAIN EXECUTION
Analysing the basic purchasing behaviour of consumers who go for online shopping
study of parameters that are important in building an efficient web shop
study of various factors that make customer loyal to a web shop
Study of major problems that are faced during online shopping and developing recommendations after analyusing overall scenario
With more than 200 million users‚ India has the third largest number of internet users in the world after China and USA. And yet‚ online retail stands at 8% of organized retail and only 0.5% of overall retail market in India. The e–tailing market is thus poised to grow at a massive 55% p.a. from INR 139 billion in FY13 to INR 504 billion in FY16. A major reason for this rapid growth has been consumer access to products at attractive prices. The e–commerce business model has facilitated cutting out expensive real estate by reaching the consumer directly and thereby being able to offer better prices to consumers.
1&1 has conducted a research study of 390 UK firms that finds that UK small business owners have experienced wide ranging benefits from implementing eBusiness solutions such as a website, online shop or email package. 41 per cent of owners admit that the ability to communicate or sell to consumers online has improved their work/life balance. Two thirds (67 per cent) feel that email has allowed them more flexibility to shape their work and 23 per cent believe that their private lives have been enhanced through leveraging email.
•Customer acquisition and Customer Retention for company and basic knowledge on Digital Marketing.
•Social Media Marketing and surveyed the market to understand the consumer needs in the Digital Era.
For the complete report, get in touch with us at : info@netscribes.com
Abstract:
Netscribes’ latest market research report titled e-Commerce Market in India 2014 captures the current scenario prevailing within the e-Commerce market in India. The market is mainly dominated by the online travel segment, while the online retail segment is witnessing the fastest rate of growth. Versatile shopping experience and rapid development of transaction facilities is further boosting opportunities for the remaining market segments. Even though the market is witnessing staggering growth rates, majority of the players are still facing dire shortage of funds. Raising capital funds to support daily business operations and online advertising expenses have become a major challenge for such players. Online retail operators, especially the inventory based players, are suffering from cost stack ups and charges incurred against customers opting for ‘Cash on Delivery’ mode of payment.
In an attempt to tackle these problems, players are now constantly focusing on gaining customer loyalty and trust. Some of the most prominent trends in the market in this regard include a host of loyalty schemes, promotional offers and high rate of discounts. Additionally, tweaking business models and turning into mainstream online retailers, opening up of ‘Brick and Mortar’ stores to tap the ‘offline’ customer base, opting for a ‘market place’ approach, consolidation and self owned brands are some other major trends observed so far in the market.
Coverage
• Overview of the e-Commerce market in India and forecasted market size data over 2013 to 2018
• Market Segmentation of e-Commerce by types
• Overview of the e-Commerce market in India by segments for the year 2013 and 2012
• Qualitative analysis of market drivers, challenges, trends and regulatory measures taken by the government
• Overview of the market trends and differentiating past and current business strategies
• Analysis of the competitive landscape and detailed profiles of major players
Why Buy
• Get a clear understanding of the e-Commerce market in India, market dynamics and the various stages of the value chain
• Understand the current market segmentation and future growth potential of the market in India till 2018 and plan strategies to gain from it
• Strategize marketing, market-entry, market expansion, and other business plans by understanding factors influencing growth in the market
• Understand your competitors’ business structures, strategies and prospects, and respond accordingly
• Make more informed business decisions with the help of insightful recommendations provided to succeed in the market
Modern World has witnessed tremendous growth of e-commerce industry in term of volume of business and its acceptance among the customers. It has really posed a question on traditional commerce module so as many of them has associated or converted themselves into e-commerce. The question remains whether all of India has been included in it or only urban population is availing the facilities available via e-commerce; and secondly are the online customers fully satisfied and do not expect anything else save what is offered right now ? In this research we have tried to find out answer to these questions so as the customer can share their experiences and perceptions towards the e-commerce business module and how the relationship could be better by identifying areas of improvement and inclusion for the e-commerce industry to make the relationship fruitful.
Social Media has become an integral and powerful tool for online retailers to engage customers. Use of social media properties and tools to interact with‚ incentivize and influence transactions has evolved from one of the activities brands did to a science that deserves focus and attention. Larger brands are carving out specialists teams to improve sales using social media.
Given the cost of customer acquisition, retention becomes a key target for online retailers. Social Media and Social Commerce play a very important role‚ as they help brands build communities which in turn helps them stay connected with their consumers.
At the Aurum CXO Dialogues listen from experts on how your brand can leverage Social Commerce‚ and what insights we can take from some of the early adopters of Social Commerce.
This presentation is describes the online commercialized businesses by looking at Sastodeal. The presentation delves into the history and activities of Sastodeal as well as the SWOT analysis of Sastodeal and the e-commerce sector as a whole.
New E-commerce Business Project in Bangladesh Emran Hosain
Technology changes everything in our way of life and make it more easy, comfortable and time saving. Digital book is one of the gift of technology. In the 2000s, there was a trend of print and e-book sales moving to the Internet, where readers buy traditional paper books and e-books on websites using e-commerce systems. Digital books can be in text or audio format. People can read or hear the books and document by different types of electronic devices. Now people can carry thousands of books one their hand by the help of technological development.
Epath is an online base digital book shop. Where we have collection over 35,000 eBooks, 6,000 audio book and 55,000 documents & research papers for our free subscribers. We have larger collection of exclusive e-books, audio-books, and other digital documents for our premium subscriber. Epath works for capturing the maximum market share in this region on digital book shop service. Our mission is to be recognized by our business associates and competitors as one of the top digital books marketer in our country and to make sure that acceleration translates into prosperity and growth for everyone involved with our business. We are highly accountable to the society and the community at large.
Epath develop on modern e-commerce business model. Where we use and leverage the unique quality of the internet, the web, the mobile and other platform. We provide digital book services at lowest cost with interactive learning facilities. We develop personalize database, where every subscribers follow their favorite books first. Our premium subscriber have option for different time period at different costs. Epath earn revenue through subscription fee, advertising revenue and sales profit. Epath develop its ecommerce business as a content provider and also as a virtual merchant.
Epath is a partnership e-commerce business, where every business partners directly involve in business planning, controlling, organizing and financing activities. This business stand on each trust and competencies. Here, Epath gave his subscribers the better experience to learn digitally with best choice in interactive way.
ANALYSIS OF IT ENABLED WEBSHOPS & SUPPLY CHAIN EXECUTION
Analysing the basic purchasing behaviour of consumers who go for online shopping
study of parameters that are important in building an efficient web shop
study of various factors that make customer loyal to a web shop
Study of major problems that are faced during online shopping and developing recommendations after analyusing overall scenario
With more than 200 million users‚ India has the third largest number of internet users in the world after China and USA. And yet‚ online retail stands at 8% of organized retail and only 0.5% of overall retail market in India. The e–tailing market is thus poised to grow at a massive 55% p.a. from INR 139 billion in FY13 to INR 504 billion in FY16. A major reason for this rapid growth has been consumer access to products at attractive prices. The e–commerce business model has facilitated cutting out expensive real estate by reaching the consumer directly and thereby being able to offer better prices to consumers.
1&1 has conducted a research study of 390 UK firms that finds that UK small business owners have experienced wide ranging benefits from implementing eBusiness solutions such as a website, online shop or email package. 41 per cent of owners admit that the ability to communicate or sell to consumers online has improved their work/life balance. Two thirds (67 per cent) feel that email has allowed them more flexibility to shape their work and 23 per cent believe that their private lives have been enhanced through leveraging email.
•Customer acquisition and Customer Retention for company and basic knowledge on Digital Marketing.
•Social Media Marketing and surveyed the market to understand the consumer needs in the Digital Era.
How the changing consumer trends due to change in technology and political scenario in India has induced the growth for ecommerce industry with snapdeal as the business model for analysis
Pending actualization of the Internet of Things, organizations must embrace the digital world if they are to survive and, preferably, thrive. Irrespective of the sector an organization is in, digitization enables fundamentally different ways for it to think about its clients, audiences, and partners, and to engage with them.
Trends in retail and e commerce analytics by Sheji Ho, aCommerce Group CMORuchipha
Sheji Ho, aCommerce Group CMO presented on ‘Trends in Retail and E-Commerce Analytics’ at Teradata’s Big Data in Retail and E-Commerce event held on October 7 at the Four Seasons Hotel in Bangkok.
Pockets of Potential – Building online presence for MSMEResellerClub
Pockets of Potential – Building online presence for MSME
MSMEs are the drivers for the growth of Indian economy. Therefore, it is important to assess their readiness towards adopting online solutions.
The findings of a research conducted by IMRB International (Indian Market Research Bureau) indicate that ‘website’ continues to be the most dominant route for businesses to adopt online presence. However, social media is increasingly found to show adequate interest amongst micro and small businesses. Some industry verticals in India seem to show a greater inclination towards online adoption than others. The research attempts to uncover such potential areas, which online services providers can explore in order to capture growth.
Biswapriya Bhattacharjee
Group Business Director
IMRB International
Digital Transformation and ERP - Digital transformation today means that firms are tasked not only with becoming more efficient, but also enhancing the overall consumer experience. Doing so is a question of survival.
e-Book: 13 Market Trends in Online Communities 2014Get Satisfaction
More than 800 professionals in support, marketing, and product teams weighed in on their thoughts and plans for online customer communities. There are 13 key findings in this new e-book including: the ROI of support communities (as much as 10-25%), the importance of user-generated content, the benefits of increased SEO, how to generate new product ideas from the community, and much more.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
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This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
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Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
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2. GENERAL INTRODUCTION ABOUT THE
SUMMER PROJECT
• The start-up model of doing business in India is on the rise and
there are a lot of success stories as well. The industry is a
combination of services provided over the internet. The recycling
and e-waste management industry in India being largely un-
organized and having a revenue which is very huge. Government
of India’s initiative and push towards the start-up drive and
incentivizing the whole sector so as to generate employment
opportunities and boost the economy.
• Internet and various digital platforms make it easier to target,
segment and position a company’s brand image, products and
services and customize the products and services addressing gaps
in service delivery. The real time data and accuracy of data
collected gives better understanding of consumer behavior and
helps in taking strategic decisions.
3. TITLE OF THE SUMMER PROJECT
• “THE STUDY ON IMPORTANCE OF BRANDING,
BRAND EQUITY & BRAND BUILDING FOR ONLINE
START-UPS THROUGH EFFECTIVE USE OF INTERNET
AND DIGITAL MARKETING PLATFORMS”
4. NEED FOR THE STUDY
• The ease and reach of the internet which has given
rise to many start-ups which are changing the service
sector.
• Online data collection and customization of services
leads to better resources management and effective
marketing communication strategies.
• The start-up environment providing many
employment opportunities for people with many
different skills which was not the case before.
5. OBJECTIVES OF THE STUDY
• To understand startup environment.
• To understand brand equity and brand awareness of
startup companies.
• Importance of digital marketing and internet for
effective communication and brand building.
6. SCOPE OF THE STUDY
The business itself being in its nascent stages allows
to study from a very close angle the functioning of a
start-up and also understand the industry into which
the company is operating. The importance of waste
management and recycling. How to use online
media, being creative and resourceful with what is
available to the best advantage to gain maximum
benefit.
Digital marketing tools and techniques which could
save lots of valuable resources if utilized properly.
8. LITERATURE REVIEW
Articles based on online environment stating how E-
business enables an organization to spread its reach to
a wide range of public and gives it better chance at
survival at a very low cost compared to traditional
format of business set-up. E-business as it has many
advantages so does it come with its own sets of
complications and short-comings which need to be
addressed and if done properly the opportunity and
untapped market potential realization can easily lead
to huge revenue generation for a given business house.
Start-up India initiative.
9. LIMITATIONS OF THE STUDY
Technical limitations;
• 1. Lack of standardization.
• 2. Software tools changing at a very fast rate.
• 3. Not enough telecommunication bandwidth and
connectivity.
• 4. Hardware incompatibility of software and technical
glitches.
Non-Technical limitations;
• 1. Lack of human touch and feel.
• 2. Legal issues and lack of awareness.
• 3. Rapidly changing and evolving e-business.
• 4. Inconvenient and expensive access to internet.
10. INDUSTRY PROFILE
Startups sprouting in the waste management and recycling
category. Chennai-based Paperman was one of early social
enterprises dedicated to creating awareness around recycling right
from 2010.
Noida-based Attero Recycling raised Rs 100 crore in 2014 and is a
success story in this space. Chennai-based Kabadiwalla Connect
garnered attention and a sizeable grant from the World Economic
Forum. E-waste recyclers, Karma Recycling also raised an
undisclosed amount in July 2015.
India recycles only about 20 per cent of its waste paper. Though a
bulk of the 80 per cent of waste paper goes into dumping. Demand
of 10 million tonnes annually is projected to more than double by
2025.
12. PROMOTORS, VISION, and MISSION
• COMPANY PROMOTERS:
• Hemanth Kumar Founder (CMO)
• Prabhu Kumar Founder (COO)
• Dhananjaya & Dharshan Co-Founders
• Deepak President
• Adarsh CSO
•
• VISION: Making the Impossible Possible. That’s What We
Do.
•
• MISSION: Innovation and unique solutions to problems.
13. COMPANY POLICY
Olopie was established on the principle of helping
people through a platform to rid them off from
waste and enjoy various facilities like selling scrap
online, collection of electronic waste and e-waste.
Privacy Policy of Olopie treats personal information
that we gather with great care when you use our
services.
14. AREA OF OPERATION
• Start-up in B2B, B2C scrap, trash, junk & e-waste
collection, processing business based in Bengaluru.
• The Olopie is doorstep, free facility waste
management company and services.
• Olopie is an organization that provides its services 24
x 7 & 365 days a year in Bengaluru collecting scraps.
Scrap dealers in Bengaluru are now available with
Olopie.
15. PRODUCTS/SERVICES OFFERED
• Recycle
• Refurbished Goods
• Revaluation
• Relocation
• Battery Relifer (Battery Life Enhancer)
• Aircon X (Reduces the power usage of an Air
conditioner to about 40-60%
18. SWOT ANALYSIS
Strengths:
• Company created goodwill in the city.
• Dedicated and passionate team.
• Packaging and moving services.
• Refurbished electronic items.
• Innovative products.
Weaknesses:
• Less awareness about online scrap dealers.
• Lack of SEOs, keywords, tagging and content wise.
• Cost of operations is very high
19. SWOT ANALYSIS
Opportunities:
• Funding from investors.
• Scope in expansion.
• Unexplored and unexploited online market.
• Scope for franchising.
Threats:
• Largely unorganized sector, leading to competition from local
vendors.
• Mistrust amongst general public about online services.
• Competitors.
• Change in policies
20. THEORETICAL BACKGROUND
• Brand equity or brand value is defined as a set of assets and
liabilities which are linked to a brand, its name and logo
adding to or subtracting from the value provided by a product
or service to a firm and to that firm’s customers.
• For an entrepreneurial venture starting out with an unique
business offering looking to have an impact on regional,
markets it is important to know the need for building a strong
brand but there are also a number of important things to
think about and allocation of resources properly and
efficiently knowing that every penny spent on brand building
eventually means opportunity cost for the business.
21. SURVEY QUESTIONNAIRE
• Data was collected through face-to-face
interview method for interpretation.
• Sample size for survey was 60 respondents.
• Age ranging from 18-60 years.
• Based on user experience, level of awareness
and knowledge about online services and use
of internet through various devices.
22. Interpretation: Respondents ranging from teenagers upto 18 years of age and
18-34 age category are highest when it comes to use of mobile phone, 35-54
multi-platform users, and 55+ age category use desktops or laptops to access
internet.
Upto 18
40%
18-34
37%
35-54
18%
55+
5%
Age of Respondents
23. Interpretation: Maximum of users of similar sites and accessing or using sites for
purpose of either getting information or transaction on such sites is male population.
Male
80%
Female
20%
Gender of Respondents Using Similar Sites
24. Interpretation: Respondents ranging from teenagers upto 18 years of age and 18-34
age category are highest when it comes to use of mobile phone, 35-54 multi-platform
users, and 55+ age category use desktops or laptops to access internet.
Mobile
42%
PC/Desktop
17%
Multi-Platform
34%
Others
7%
Platforms and Access Frequency
25. Interpretation: Not many of the respondents use Apps for specific purposes and that
too of various companies, as they prefer only branded and downloading Apps of well
established companies which are for utilities or entertainment purposes.
Yes
13%
No
87%
Smartphone App Users
26. Interpretation: Main things people using online services look for a combination of
primarily convenience and prompt service along with pricing as deciding factor for
going online. It gives them ease of accessing similar sites and doing comparisons and
then getting the advantage of door-to-door service.
Communication
14%
Prompt Service
29%
Price
26%
Convenience
31%
Onlines Service Expectations
27. Interpretation: From the responses taken from the general public in the city it was
found that most of them do not have any idea or do not have full information about
such type of services being made available online and what or how exactly it works or
have not used such services.
Have Used
14%
Have Knowledge
24%
Just Heard
36%
No Idea
26%
Online Services Awareness
28. Interpretation: The company’s logo is recognized by few of the respondents who had
used it. It seems people associate Olopie.com as a name and company which is
mainly involved in recycling, whereas the company is also into online scrap dealing,
selling refurbished electronic products, selling innovative technological products and
also into packing and moving business.
Company Logo
14%
Recycling
45%
Online Scrap Dealer
14%
Refurbished Goods
6%
Others
21%
Company Brand Recognition
29. Interpretation: From the survey conducted it was found that the company’s offline
presence is more as compared to online. This is largely due to focus on offline
marketing strategies and communication channels. On the internet and social media
the presence is less when compared with other competitors and there are few likes,
posts and shares on social media and networking sites of the company.
Experienced Users
22%
Friends
24%
Internet
8%
Social Media
5% Company Salesperson
22%
Events/Programs
19%
Company Brand Awareness
30. Interpretation: There is little usage on website by most users as they seem to be using
it just for information and spending less time on the page after the initial periods of
accessing it. Most of the respondents’ first impression was of confusion or un-clarity
regarding the core and augmented services offered by the company.
Informative
17%
Ease of Use
11%
Unclarity
27%
Helpful
12%
Never Used
33%
Website Response
31. Interpretation: The data reveals that the usage and popularity of company’s
application is very low and majority of the users have not heard or used the
application platform for any services.
Yes
7%
No
93%
App Usage
32. Interpretation: In this specific question the responses were taken of users who have
experienced the service of the company in any which way. This reveals that the users
were highly satisfied with the service and showed a strong opinion of suggesting the
company to others for similar service requirements.
Most Likely
28%
Likely
23%
Maybe/Unsure
34%
Unlikely
13%
Will Not
2%
User Recommendation
33. ANALYSIS AND INTERPRETATION OF DATA
• Data available by analyzing user activity on websites and how
the use of right keywords and SEOs along with SEM helps
business draw more traffic and the UI(user interface) along
with use of tags and images helps the business convert the
number of visits in conversions and possible retained loyal
customers through better CRM. Publishing affiliations,
credentials and outreach programs that are strategically
placed on pages engage and attract customers.
• Online business promotion and brand identity creation
depend largely on creative and attractive content and use of
data analysis to plan and execute marketing activities at right
time and place using right platforms.
34. FINDINGS
• Identification and innovation as the key to solving
problems by connecting the dots and coming up with
creative solutions.
• Online start-up environment.
• Company’s website, it reveals that the images on the
website have no descriptions. The headings and tags
are also not optimum.
• Lack of SEO and under utilization of digital platforms
currently.
• Application platforms give more accurate and
personal data, but is not very popular amongst users.
35. SUGGESTIONS
• Use SEOs and SEM to optimum and post rich content
on the website with images having descriptions and
alt tags. Search engines cannot read images, need to
have extensions and descriptions for identification.
• Use of social influencers to like, share and post about
website on social networks. Co-marketing and
intermediaries.
• Review digital marketing capabilities. Use Google
Analytics and Facebook Insights for targeting.
• Expansion into other cities and exploring franchising
as an option.
36. CONCLUSION
• India produces 62 million tonnes of solid waste a
year, and is potentially $13 billion worth waste
management industry by 2025.
• The founders who started the business have shown
their resourcefulness and awareness and worked
meticulously towards creating a digital platform to
address a very crucial problem faced in every city in
the country.
• Importance of digital tools to create a successful
brand. Data analysis and the role it plays in
customizing online content to satisfy users and
attract potential consumers.