This document discusses e-recruitment and selection practices at Firstcry.com, an online retailer for baby and kids products in India. It summarizes that Firstcry uses a hybrid business model with both online and offline (franchise store) presences. For recruitment, Firstcry uses its corporate website, job boards, and walk-ins to find candidates. The selection process includes job analysis, resume screening, interviews, exams, reference checks, and offers. Challenges include reaching candidates in rural areas and unverified resumes. The document recommends conducting exit interviews and using additional job sites for niche roles.