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Channel Professional Skills Framework
                                                                        Sales

                           Account Management                                                 Program Management

                                             Account
                                           Bus Analysis

           Engage Tech                      Account
                             Performance
            Resourses                       Planning
                               Analysis
              Sales                         Inventory                                          White Space
           Engagement          Account                      Incentive
                                           Management                                           Analysis
             Models            Mapping                       Design




                                                                                                                                         Strategic
Tactical




             Account                        Account                              Program       Registration   Coverage
                               Conflict
           Presentation                     Reviews        Win/Loss               Design         Design       Modeling
                             Management



                                             Partner        ISV/IHV                              Contest      Co-Op/MDF
           Recruitment       On-Boarding                                         Profiling                                Community
                                            Activation    Management                             Design         System

             Partner           Portal       Sales Heat     Promotion            Recruitment      Portal                   Acceleration
             Models          Management      Mapping       Measures              Program         Design                    Program

                             Communicati    Program       Co-Op/MDF                            Promotion                    Legal
                                ons         Mapping                             Propensity       Design                   Agreement
                                                           Measure

                                                                                 Message
                                                                                 Platform


                          Marketing Management                                         Segment/Strategic Management


                                                               Marketing
Required Core Skills
                                                                        Sales

                           Account Management                                                 Program Management

                                             Account
                                           Bus Analysis

                                            Account
           Engage Tech       Performance    Planning
            Resourses          Analysis
              Sales                         Inventory                                          White Space
           Engagement          Account                      Incentive
                                           Management                                           Analysis
             Models            Mapping                       Design




                                                                                                                                         Strategic
Tactical




             Account                        Account                              Program       Registration   Coverage
                               Conflict
           Presentation                     Reviews        Win/Loss               Design         Design       Modeling
                             Management


                                            Program         ISV/IHV                              Contest      Co-Op/MDF
           Recruitment       On-Boarding                                         Profiling                                Community
                                            Mapping       Management                             Design         System

             Partner           Portal       Sales Heat     Promotion            Recruitment      Portal                   Acceleration
             Models          Management      Mapping       Measures              Program         Design                    Program

                             Communicati     Partner      Co-Op/MDF                            Promotion                    Legal
                                ons                                             Propensity       Design                   Agreement
                                            Activation     Measure

                                                                                 Message
                                                                                 Platform


                          Marketing Management                                         Segment/Strategic Management


                                                               Marketing
Intermediate Skills
                                                                        Sales

                           Account Management                                                 Program Management

                                             Account
                                           Bus Analysis

                                            Account
           Engage Tech       Performance    Planning
            Resourses          Analysis
              Sales                         Inventory                                          White Space
           Engagement          Account
                                           Management       Incentive                           Analysis
             Models            Mapping
                                                             Design




                                                                                                                                         Strategic
Tactical




             Account                        Account                              Program       Registration   Coverage
                               Conflict
           Presentation                     Reviews        Win/Loss               Design         Design       Modeling
                             Management


                                            Program         ISV/IHV                              Contest      Co-Op/MDF
           Recruitment       On-Boarding                                         Profiling                                Community
                                            Mapping       Management                             Design         System

             Partner                        Sales Heat     Promotion            Recruitment      Portal                   Acceleration
                               Portal
             Models                          Mapping       Measures              Program         Design                    Program
                             Management

                                                          Co-Op/MDF                            Promotion                    Legal
                             Communicati     Partner                            Propensity
                                                           Measure                               Design                   Agreement
                                ons         Activation

                                                                                 Message
                                                                                 Platform


                          Marketing Management                                         Segment/Strategic Management


                                                               Marketing
Advanced Skills
                                                                        Sales

                           Account Management                                                 Program Management

                                             Account
                                           Bus Analysis

                                            Account
           Engage Tech       Performance    Planning
            Resourses          Analysis
              Sales                         Inventory                                          White Space
                               Account
           Engagement                      Management       Incentive                           Analysis
                               Mapping
             Models                                          Design




                                                                                                                                         Strategic
Tactical




                                            Account                              Program       Registration   Coverage
             Account           Conflict
                                            Reviews        Win/Loss               Design         Design       Modeling
           Presentation      Management


                                            Program         ISV/IHV                              Contest      Co-Op/MDF
           Recruitment       On-Boarding                                         Profiling                                Community
                                            Mapping       Management                             Design         System

             Partner           Portal       Sales Heat     Promotion            Recruitment      Portal                   Acceleration
             Models          Management      Mapping       Measures              Program         Design                    Program

                                                          Co-Op/MDF                            Promotion                    Legal
                             Communicati     Partner                            Propensity
                                                           Measure                               Design                   Agreement
                                ons         Activation

                                                                                 Message
                                                                                 Platform


                          Marketing Management                                         Segment/Strategic Management


                                                               Marketing

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Successful Channel Manager Skills Matrix

  • 1. Channel Professional Skills Framework Sales Account Management Program Management Account Bus Analysis Engage Tech Account Performance Resourses Planning Analysis Sales Inventory White Space Engagement Account Incentive Management Analysis Models Mapping Design Strategic Tactical Account Account Program Registration Coverage Conflict Presentation Reviews Win/Loss Design Design Modeling Management Partner ISV/IHV Contest Co-Op/MDF Recruitment On-Boarding Profiling Community Activation Management Design System Partner Portal Sales Heat Promotion Recruitment Portal Acceleration Models Management Mapping Measures Program Design Program Communicati Program Co-Op/MDF Promotion Legal ons Mapping Propensity Design Agreement Measure Message Platform Marketing Management Segment/Strategic Management Marketing
  • 2. Required Core Skills Sales Account Management Program Management Account Bus Analysis Account Engage Tech Performance Planning Resourses Analysis Sales Inventory White Space Engagement Account Incentive Management Analysis Models Mapping Design Strategic Tactical Account Account Program Registration Coverage Conflict Presentation Reviews Win/Loss Design Design Modeling Management Program ISV/IHV Contest Co-Op/MDF Recruitment On-Boarding Profiling Community Mapping Management Design System Partner Portal Sales Heat Promotion Recruitment Portal Acceleration Models Management Mapping Measures Program Design Program Communicati Partner Co-Op/MDF Promotion Legal ons Propensity Design Agreement Activation Measure Message Platform Marketing Management Segment/Strategic Management Marketing
  • 3. Intermediate Skills Sales Account Management Program Management Account Bus Analysis Account Engage Tech Performance Planning Resourses Analysis Sales Inventory White Space Engagement Account Management Incentive Analysis Models Mapping Design Strategic Tactical Account Account Program Registration Coverage Conflict Presentation Reviews Win/Loss Design Design Modeling Management Program ISV/IHV Contest Co-Op/MDF Recruitment On-Boarding Profiling Community Mapping Management Design System Partner Sales Heat Promotion Recruitment Portal Acceleration Portal Models Mapping Measures Program Design Program Management Co-Op/MDF Promotion Legal Communicati Partner Propensity Measure Design Agreement ons Activation Message Platform Marketing Management Segment/Strategic Management Marketing
  • 4. Advanced Skills Sales Account Management Program Management Account Bus Analysis Account Engage Tech Performance Planning Resourses Analysis Sales Inventory White Space Account Engagement Management Incentive Analysis Mapping Models Design Strategic Tactical Account Program Registration Coverage Account Conflict Reviews Win/Loss Design Design Modeling Presentation Management Program ISV/IHV Contest Co-Op/MDF Recruitment On-Boarding Profiling Community Mapping Management Design System Partner Portal Sales Heat Promotion Recruitment Portal Acceleration Models Management Mapping Measures Program Design Program Co-Op/MDF Promotion Legal Communicati Partner Propensity Measure Design Agreement ons Activation Message Platform Marketing Management Segment/Strategic Management Marketing