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Student Success with Starfish
1) The document discusses how converging factors like changing enrollment patterns, student expectations, and perceptions of value are driving the need for increased student engagement. It also notes that retention is important for institutional sustainability. 2) Findings from the Gates Foundation emphasize the importance of collaboration between academic and professional services, measuring effectiveness of programs, focusing on student ownership of success, and establishing the right culture for student success initiatives. 3) The Starfish Student Success Partnership uses a holistic, data-driven approach to identify at-risk students and match them to targeted interventions through an integrated digital hub. It aims to put students at the center, connect them to resources, and remove obstacles to support.
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Student Success with Starfish
- 1. S t ud e n t S u c c e s s w i t h S t a r f i s h Benjamin Stein Hobsons Plc London, UK | 24 February 2016
- 2. A holistic approachto student success Student success and engagement with Starfish Q&A The approach The context Students at the centre
- 3. Converging factors drivingstudent engagement Retention = sustainability Institution finances are reliant on student tuition fees for continued operation Policy shifts At a minimum, the TEF will boost the importance of retention and satisfaction Changing enrolment patterns Increased access means more students need more and more varied support Student expectations Engagement must occur through various channels to reach busy students Perception of value The debate continues about the consumerisation of higher ed The shift toward student-centricity
- 4. Closer to home 01 2 3 4 5 6 7 8 Insufficient tech resources Too many tech resources No student buy-in Lack of executive support Insufficient financial resources No academic buy-in Not knowing what works Poor cross-dept coord Data silos Cultural barriers Importance Importance Others receiving votes • OFFA-relevance • Complex IT systems and processes • UKVI demands (2) • Personalised support for students • Entry levels of students • Lack of agreement on what the goal is
- 5. Findings from theBill and Melinda Gates Foundation 5 1 2 3 4 Academic faculty and professional services must work together for student success Measure effectiveness and scale what works Students own their own success Change management and the proper culture are critical to any student success initiative Students fail to succeed for a complicated combination of academic, financial, motivational and other reasons Lessons of success
- 6. Findings from theBill and Melinda Gates Foundation 5 1 2 3 Academic faculty and professional services must work together for student success Measure effectiveness and scale what works Students own their own success Change management and the proper culture are critical to any student success initiative Students fail to succeed for a complicated combination of academic, financial, motivational and other reasons Lessons of success 4
- 7. What works? Make theHE experience relevant to students’ goals. Develop identity as successful HE learners Nurture engagement with peers, tutors and staff The Starfish Student Success Partnership Academic study supports this approach
- 8. Draw on theexperience and skills of 300+ partner institutions A community of practice
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- 11. “At the endof the day, even the best system and the best data depend on people to translate them into actions and behaviors that can influence student retention and completion.” “…simply knowing who is at risk and why is not enough...if you don’t have an action strategy that goes with the predictions, knowing who is at risk is almost a liability.” Melinda Mechur Karp, Senior Research Associate at Community College Research Center Inside Higher Ed, 13 Jan 2014 Ellen D. Wagner, Chief Research and Strategy Officer, PAR Framework. “Moving the Needle on Predictive Analytics,” ACE May 2015 Correctly balancing analysis and intervention Moving past analysis paralysis
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- 13. A holistic pictureof every student Intelligent data integration VLE Starfish OthersSRS
- 14. Put students atthe centre A digital hub connects dozens of success factors
- 15. Match intervention torisk Quickly determine who needs help and take action
- 16. Show next stepsand resources Offer specific tasks that connect to other providers
- 17. Give students avoice Let students initiate their own help-seeking
- 18. Remove obstacles betweenstudents and support Let students know when and where they can have your undivided attention
- 19. Connect, record andshare appropriately Online appointments synched with your external calendar
- 20. Capture academic feedbackwithout disruption Harness critical academic relationships
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- 22. Help us shapethe Starfish UK community Seeking UK foundation partners Every student matters Lead in advance of TEF Identify resource gaps Immediate impact • 300+ institutions, 2 in the UK: seeking 4-6 pilot institutions • Gather a quorum of diverse institutions to shape • Contribute to best practice in student engagement and success • Guide roadmap Starfish pilot project Establish infrastructure Build on success Act while analysing Create culture change Generate early wins Focus on adoption Modular approach Measure outcomes
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- 24. What are yourcurrent student-centered priorities at the institutional level? What resources and initiatives have you invested in to address those priorities? Which are the most successful? What are the biggest obstacles to meeting your goals for student success? How do you currently identify disengaged students (or staff)? How do you get them back on track? 1 2 3 4 Key questions to consider NSS, TEF, league rank, employability People/teams, physical spaces, technology resources People/teams, physical spaces, technology resources Early warning/alert system, referrals, self-identifiers