The document discusses structured content modeling and its relationship to structured design. It advocates for intentionally recoupling structured content and presentation through content modeling. Content models can enable great design by making content clear, useful, and available. The document provides examples of different topic types like informational concepts, tasks, and stories. It emphasizes finding patterns in content, defining types of content structures, and establishing relationships between content types to share the content model.
One of the most persistent factors limiting the impact of user research in business is that projects often stop with a catalog of findings and implications rather than generating opportunities that directly enable the findings. We’ve long heard the lament, “Well, we got this report, and it just sat there. We didn’t know what to do with it.”
But design research (or ethnography, or user research, or whatever the term du jour may be) has also become standard practice, as opposed to something exceptional or innovative. That means that designers are increasingly involved in using contextual research to inform their design work.
Ongoing acceptance of user research has increased the ranks of designers and others who feel comfortable conducting research. But analysis and synthesis is a more slippery skill set, and we see how easy it is for teams to ignore (more out of frustration than anything malicious) data that doesn’t immediately seem actionable. This workshop gives people the tools to take control over synthesis and ideation themselves by breaking it down into a manageable framework and process.
In this session, you'll:
Collaborate in teams to experience an effective framework for synthesizing raw field data.
Gain perspective on the difference between surface observations and deeper, interpreted insights.
Learn how to move from data to insights to opportunities.
Get techniques for generating ideas and strategies across a broad scope of business and design concerns.
Focus on individual and group analysis to create a top-line report.
Brainstorm on patterns, cluster analysis, and diagrams to rethink problems.
Prioritize findings and create new opportunities.
"Making things real: Content strategy for realistic content management" - Con...Blend Interactive
From Confab Central 2017 in Minneapolis, Minnesota - June 8, 2017
Everyone has a plan. Until reality sets in.
You've done the interviews, and you’ve rallied the team, and now you have a dream. Here’s the thing: Your dream isn’t going to work. No dream ever does. Instead, your dream is going to cause disappointment and frustration, because it hasn’t been paired with the content management robots that will eventually serve and store your future website.
How do we prepare our dreams so they can function within the cold world of web programming? How do we help teams understand the reality of content management, and set expectations accordingly? How do we balance the rigidity of a content model with the creative flow of a marketing team? More than anything, how do we get everyone on the same page—from ideation to CMS help text?
It's called “reification,” and it's the act of making something real. We’re not talking code. We’re not talking CMS selection. We’re simply talking about helping those we work with understand the content management landscape through a common language and practical questions. Let’s take the best case scenario and get it closer to a real life scenario. Let's make things real.
In this session, you’ll learn how to:
* More effectively plan content projects for both the editors and the CMS.
* Balance the complexity of a content model with the talents and efficiencies of the editorial team.
* Account for structural needs while still maintaining discussion of messaging and overall branding.
* Better communicate how content models affect the final usability of the CMS.
You’ve worked hard on the information architecture models you’ve created but haven’t been able to sell them to the client, or your co-workers. Maybe the conversation around the IA has broken down into an unhealthy debate over semantics. In another scenario, you are tasked with creating a controlled vocabulary for a large organization that has a silo mentality and a lot of legacy content. Where to begin?
These scenarios will sound familiar to most user experience professionals. In this deck, I share my techniques for getting an organization that may have different ideas about how to organize and name content to agree upon a controlled vocabulary.
I also share specific tools in the form of diagrams, beyond the ubiquitous sitemap and wireframe, which communicate complex ideas. And techniques for practicing information architecture with clients collaboratively.
UX Circuit Training - Delivered at Fluxible 2013 and the KW Girl Geek DinnerKate Wilhelm
Many UX practitioners learn by doing and researching on the fly. This approach can also help those who want to develop their careers, who feel stuck in a narrow role when job postings seem to be looking for unicorns. Kate draws on her own experience and that of her peers.
One of the most persistent factors limiting the impact of user research in business is that projects often stop with a catalog of findings and implications rather than generating opportunities that directly enable the findings. We’ve long heard the lament, “Well, we got this report, and it just sat there. We didn’t know what to do with it.”
But design research (or ethnography, or user research, or whatever the term du jour may be) has also become standard practice, as opposed to something exceptional or innovative. That means that designers are increasingly involved in using contextual research to inform their design work.
Ongoing acceptance of user research has increased the ranks of designers and others who feel comfortable conducting research. But analysis and synthesis is a more slippery skill set, and we see how easy it is for teams to ignore (more out of frustration than anything malicious) data that doesn’t immediately seem actionable. This workshop gives people the tools to take control over synthesis and ideation themselves by breaking it down into a manageable framework and process.
In this session, you'll:
Collaborate in teams to experience an effective framework for synthesizing raw field data.
Gain perspective on the difference between surface observations and deeper, interpreted insights.
Learn how to move from data to insights to opportunities.
Get techniques for generating ideas and strategies across a broad scope of business and design concerns.
Focus on individual and group analysis to create a top-line report.
Brainstorm on patterns, cluster analysis, and diagrams to rethink problems.
Prioritize findings and create new opportunities.
"Making things real: Content strategy for realistic content management" - Con...Blend Interactive
From Confab Central 2017 in Minneapolis, Minnesota - June 8, 2017
Everyone has a plan. Until reality sets in.
You've done the interviews, and you’ve rallied the team, and now you have a dream. Here’s the thing: Your dream isn’t going to work. No dream ever does. Instead, your dream is going to cause disappointment and frustration, because it hasn’t been paired with the content management robots that will eventually serve and store your future website.
How do we prepare our dreams so they can function within the cold world of web programming? How do we help teams understand the reality of content management, and set expectations accordingly? How do we balance the rigidity of a content model with the creative flow of a marketing team? More than anything, how do we get everyone on the same page—from ideation to CMS help text?
It's called “reification,” and it's the act of making something real. We’re not talking code. We’re not talking CMS selection. We’re simply talking about helping those we work with understand the content management landscape through a common language and practical questions. Let’s take the best case scenario and get it closer to a real life scenario. Let's make things real.
In this session, you’ll learn how to:
* More effectively plan content projects for both the editors and the CMS.
* Balance the complexity of a content model with the talents and efficiencies of the editorial team.
* Account for structural needs while still maintaining discussion of messaging and overall branding.
* Better communicate how content models affect the final usability of the CMS.
You’ve worked hard on the information architecture models you’ve created but haven’t been able to sell them to the client, or your co-workers. Maybe the conversation around the IA has broken down into an unhealthy debate over semantics. In another scenario, you are tasked with creating a controlled vocabulary for a large organization that has a silo mentality and a lot of legacy content. Where to begin?
These scenarios will sound familiar to most user experience professionals. In this deck, I share my techniques for getting an organization that may have different ideas about how to organize and name content to agree upon a controlled vocabulary.
I also share specific tools in the form of diagrams, beyond the ubiquitous sitemap and wireframe, which communicate complex ideas. And techniques for practicing information architecture with clients collaboratively.
UX Circuit Training - Delivered at Fluxible 2013 and the KW Girl Geek DinnerKate Wilhelm
Many UX practitioners learn by doing and researching on the fly. This approach can also help those who want to develop their careers, who feel stuck in a narrow role when job postings seem to be looking for unicorns. Kate draws on her own experience and that of her peers.
Collaborative Information Architecture (ias17)Abby Covert
You’ve worked hard on the information architecture models you’ve created but haven’t been able to sell them to the client, or your co-workers. Maybe the conversation around the IA has broken down into an unhealthy debate over semantics. In another scenario, you are tasked with creating a controlled vocabulary for a large organization that has a silo mentality and a lot of legacy content. Where to begin?
These scenarios will sound familiar to most IA professionals.
In this workshop, Abby will share her techniques for getting an organization that may have different ideas about how to organize and name content to agree upon a controlled vocabulary.
Abby will share specific tools in the form of diagrams, beyond the ubiquitous sitemap and wireframe, which communicate complex ideas. And she’ll share techniques for practicing information architecture with clients collaboratively.
I want to focus on the soft skills that make someone good at IA. So the lessons here are really about leveling up in skill set. Including:
- Conflict Resolution in IA
- Selling IA to others in your organization
- Improving stakeholder interviews
- Facilitating Low Fidelity Conversation about language
- Visualizing language with simple pictures to get clarity
Creating Personas – A guide, not a templateBen Ralph
The first thing a good UX Designer should tell you about creating a persona is that if you just blindly follow a template, you have missed the point. User research should inform the layout — don’t let the layout constrain the research.
Put simply, don’t just follow a template.
Sadly, this advice is not very helpful when you are starting out, staring at a blank sheet of paper trying to create a set of personas.
The third class of a 15 week course in Information Architecture taught at Parsons, the New School for Design. Topics include: Understanding Peoples Needs, Research tactics best suited for user understanding, How to use personas for consensus creation.
Using EventStorming to drill into domain modelling complexity: from the big picture into the design of aggregates, processes and read models. A different approach to enterprise software modelling.
Interviewing Users: Spinning Data Into GoldSteve Portigal
Interviewing is undeniably one of the most valuable and commonly used user research tools. Yet it's often not used well, because
* It’s based on skills we think we have (talking or even listening)
* It's not taught or reflected on, and
* People tend to "wing it" rather than develop their skills.
Results may be inaccurate or reveal nothing new, suggesting the wrong design or business responses, or they may miss the crucial nuance that points to innovative breakthrough opportunities.
In this day-long session, we'll focus on the importance of rapport-building and listening and look at techniques for both. We will review different types of questions, and why you need to have a range of question types. This session will explore other contextual research methods that can be built on top of interviewing in a seamless way. We'll also suggest practice exercises for improving your own interviewing skills and how to engage others in your organization successfully in the interviewing experience.
Information Architecture - Tasks & Tools for Web DesignersDennis Deacon
We may not realize we're doing it, but Information Architecture is being performed transparently as part of our web projects.This presentation highlights the key aspects of this trade and provides some best practices.
Collaborative Information Architecture (ias17)Abby Covert
You’ve worked hard on the information architecture models you’ve created but haven’t been able to sell them to the client, or your co-workers. Maybe the conversation around the IA has broken down into an unhealthy debate over semantics. In another scenario, you are tasked with creating a controlled vocabulary for a large organization that has a silo mentality and a lot of legacy content. Where to begin?
These scenarios will sound familiar to most IA professionals.
In this workshop, Abby will share her techniques for getting an organization that may have different ideas about how to organize and name content to agree upon a controlled vocabulary.
Abby will share specific tools in the form of diagrams, beyond the ubiquitous sitemap and wireframe, which communicate complex ideas. And she’ll share techniques for practicing information architecture with clients collaboratively.
I want to focus on the soft skills that make someone good at IA. So the lessons here are really about leveling up in skill set. Including:
- Conflict Resolution in IA
- Selling IA to others in your organization
- Improving stakeholder interviews
- Facilitating Low Fidelity Conversation about language
- Visualizing language with simple pictures to get clarity
Creating Personas – A guide, not a templateBen Ralph
The first thing a good UX Designer should tell you about creating a persona is that if you just blindly follow a template, you have missed the point. User research should inform the layout — don’t let the layout constrain the research.
Put simply, don’t just follow a template.
Sadly, this advice is not very helpful when you are starting out, staring at a blank sheet of paper trying to create a set of personas.
The third class of a 15 week course in Information Architecture taught at Parsons, the New School for Design. Topics include: Understanding Peoples Needs, Research tactics best suited for user understanding, How to use personas for consensus creation.
Using EventStorming to drill into domain modelling complexity: from the big picture into the design of aggregates, processes and read models. A different approach to enterprise software modelling.
Interviewing Users: Spinning Data Into GoldSteve Portigal
Interviewing is undeniably one of the most valuable and commonly used user research tools. Yet it's often not used well, because
* It’s based on skills we think we have (talking or even listening)
* It's not taught or reflected on, and
* People tend to "wing it" rather than develop their skills.
Results may be inaccurate or reveal nothing new, suggesting the wrong design or business responses, or they may miss the crucial nuance that points to innovative breakthrough opportunities.
In this day-long session, we'll focus on the importance of rapport-building and listening and look at techniques for both. We will review different types of questions, and why you need to have a range of question types. This session will explore other contextual research methods that can be built on top of interviewing in a seamless way. We'll also suggest practice exercises for improving your own interviewing skills and how to engage others in your organization successfully in the interviewing experience.
Information Architecture - Tasks & Tools for Web DesignersDennis Deacon
We may not realize we're doing it, but Information Architecture is being performed transparently as part of our web projects.This presentation highlights the key aspects of this trade and provides some best practices.
"A scenario is a description of a person’s interaction with a system.
Scenarios help focus design efforts on the user’s requirements, which are distinct from technical or business requirements.
Scenarios may be related to ‘use cases’, which describe interactions at a technical level. Unlike use cases, however, scenarios can be understood by people who do not have any technical background. They are therefore suitable for use during participatory design activities." http://infodesign.com.au/usabilityresources/scenarios/
Describes the philosophical, programming, methodology, and business standards needed to keep technical communication current in an increasingly technical era.
Measurecamp Manchester 2018 - designing better marketing analytics dashboardEd Hammerton
A 'work in progress' approach to designing marketing analytics dashboards. It incorporates business requirements definition, prioritisation, storyframing and wireframing techniques to product more structured displays of marketing data.
Residency researchITS832 Information Technology in a Global Ec.docxbrittneyj3
Residency research
ITS832 Information Technology in a Global Economy
NOTE:
To change the image on this slide, select the picture and delete it. Then click the Pictures icon in the placeholder to insert your own image.
1
Using Resources to Promote Critical Thinking
Critical Thinking is an integral part of any educational program,
At UC, we encourage and provide applicable resources for the promotion of critical thinking
In order to properly research and complete course papers, proper resources must be utilized
2
Critical Thinking helps us to:
Understand the links between ideas
Determine the importance and relevance of arguments and ideas.
Recognize, build and appraise arguments.
Identify inconsistencies and errors in reasoning.
Approach problems in a consistent and systematic way.
Reflect on the justification of their own assumptions, beliefs and values.
3
Researching Using the Critical Questions
When using research resources it is imperative to review the six critical questions an implement that data into your writings.
4
Proper Resources for Research
When asked to complete a research paper in the UC School for Computer and Information Sciences, you must use scholarly, peer-reviewed articles.
A peer-reviewed article is one that has that has “been evaluated by several researchers or subject specialist in the academic community prior to accepting it for publication” and is “also known as scholarly or referred.”
Your professor or the UC Librarian can help you determine whether or not an article is peer-reviewed
5
Proper Resources for Research
Examples of sites with peer-reviewed resources
UC Library Site
Google Scholar
EBSCOhost
JSTOR
Examples of sites with unacceptable resources
PC Magazine
Cisco
Ars Technical
Reddit
6
Proper Format is Important
All papers written for courses within the School for Computer and Information Sciences must follow the American Psychological Association (APA) writing style
7
University Resources
The UC library provides a myriad of online resources to assist students with proper research
Resources referring to Information Security can be found inside the UC Library site
8
Literature Review Topic
How stakeholder engagement affects IT projects
Define stakeholders
Describe stakeholder management
List pros and cons of stakeholder engagement
Focus on IT projects
9
Research Paper
At least 1,250 words
Double spaced APA style
At least 6 references
At least 4 of your references must be scholarly peer-reviewed articles
Most references must be current
10
Literature Review
The purpose of the literature review is to provide an overview of research pertinent your assigned topic.
Some items that need to be addressed are:
Identify current research papers
Classify chosen papers
Use your references to “tell the story” (i.e. how other researchers support your topic)
11
Research Presentation
Goal is to summarize your research process and results
Tell me what you did
Tell me what your paper says
Must pr.
Week 6 Creating Bibliographies and Practicing MLA Citation ajoy21
Week 6: Creating Bibliographies and Practicing MLA Citation
Revision Narrative Assignment Sheet and Rubric
After feedback has been received from your peer group and course instructor, you are
responsible for making appropriate changes and reflecting upon these changes from initial draft to
final submitted draft. This assignment is reflective in nature and you are not expected to quote
assigned reading or course content. Instead, think about the assignment holistically and trace
your drafting stages from beginning to final product.
Our personal identities and experiences affect how we view ourselves as writers, and we need a
certain level of self-awareness as writers in order to recognize the power and control we have to
guide how we compose texts. This Revision Narrative Worksheet should help you approach two
outcomes: demonstrating motivated decision-making and revision throughout an ongoing process
of composition and articulating connections between one’s identity and experiences and the
rhetorical choices one makes. As you answer the questions on this worksheet, narrate how your
awareness and decisions changed across the revision process for this project. Notes:
• Be as specific as possible about the realizations and decisions you narrate, but don’t feel
like you have to include every little thing you realized or did.
• The “work on your own” category is where you can describe steps you took to revise
beyond the required steps I ask you to complete. It could include additional exercises you
did on your own outside of class, visits to academic resource centers, things you applied
based on any readings, feedback you solicited from someone outside of class, etc. Either
replace the “work on your own” box with a description of what you did or delete those rows
if you’re not using them.
• To successfully complete this Revision Narrative worksheet, your answers should do the
following:
o demonstrate the use of a variety of revision strategies
o articulate the potential influence or consequences of one’s identity and experiences
as the composer
o reflect on the affective experiences of the composition process
You do not need to integrate all of the suggested changes, but goal of this assignment is to get
you thinking about the writing process at large and consider the steps you take when you revise
your own composition. To receive full credit, review the assignment rubric below and complete the
following revision narrative outline.
Criteria
Below Expectation
(0-9)
Meeting Expectations
(10-17)
Outstanding
(18-25)
Total
Points
Nuts and Bolts
Did student fully complete the revision narrative template meeting a minimum total of
500 words? Did students submit in an acceptable word .doc or .docx format? Did
student demonstrate strong close reading strategies and meaningfully integrate the
suggestions provided from peer and instructor feedback? If feedback was not
integr ...
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
25. Provides information about one specific aspect of a subject area, such as what it is, how
it’s diagnosed, treatment options, etc.
Comes in three sizes: main point, summary, and full detail. May not need all three sizes
because sometimes info can’t be boiled down to a main point or summary, and
sometimes there’s not enough info to warrant a full detail.
26. How-to info—steps that need to be done in a specific (i.e., numbered) order.
• Each step should be its own bullet. Supporting info for a step goes into separate tags.
• Length: No length limits, but the step names (commands) should be short, and the
supporting info should be between 1 and 3 sentences.
33. HealthwiseTopicTypes
Topic Type Description
InfoConcept Informational, Educational; Available in 3 sizes
Task Instructional, How-to
Action Actionable, non-sequential
When to call When to call 911 or your doctor
Story Personal stories
Media Images with titles, captions, alt-text
Video Videos with titles and captions
Definition Healthwise definitions
Library topic DITA reuse mechanism
Slideshow Healthwise slideshows
Message For user contact in campaigns
Decision component Information targeted at a medical decision to be
made
Decision assessment Interaction to gather and record a response to a
prompt
34. HealthwiseTopic Sub-Types
Topic Type or Tag Attribute and Value
Message Type = Boilerplate
Message Type = Call to action
Message Type = Teaser
Decision assessments
Quiz question Opinion
Quiz question Fact
Quiz question Scale
<p> Lead-in
<li> Icon type
40. CONREF
Type: Stem Topic
Aspect:
Concept: Pinkeye
(Parent topic for a
document output.)
Type: InfoconceptSU
Aspect: careInstructions
Concept: Pinkeye
-Burst from legacy PI
-BP language conreffed
from library topic.
41. CONREF
CONREF
Type: InfoconceptSU
Aspect: selfCare
Concept: Pinkeye
-Burst from legacy PI
into library topic;
conreffed into this topic
Type: WTC
Aspect: When to call
Concept: Pinkeye
- Burst from legacy PI
into library topic;
conreffed into this topic
42. Type: Stem Topic
Aspect: afterVisit
Concept: Pinkeye
Type: InfoconceptSU
Aspect: careInstructions
Concept: Pinkeye
Type: InfoconceptSU
Aspect: selfCare
Concept: Pinkeye
Type: WTC
Aspect: WhenToCall
Concept: Pinkeye
MAP
Metadata
Aspect/Concept:
HWID:
??
Type: Stem Topic
Aspect: afterVisit
Concept: Pinkeye
Type: InfoconceptSU
Aspect: careInstructions
Concept: Pinkeye
Type: InfoconceptSU
Aspect: selfCare
Concept: Pinkeye
Type: WTC
Aspect: WhenToCall
Concept: Pinkeye
Footer? Logo? GtW?
T
o
p
i
c
r
e
f
s
Modeling
composition
43. Type: Stem Topic
Aspect: afterVisit
Concept: Pinkeye
Type: InfoconceptSU
Aspect: careInstructions
Concept: Pinkeye
Type: InfoconceptSU
Aspect: selfCare
Concept: Pinkeye
Type: WTC
Aspect: WhenToCall
Concept: Pinkeye
PI MAP
Metadata
Aspect/Concept:
HWID:
??
Type: Stem Topic
Aspect: afterVisit
Concept: Pinkeye
Type: InfoconceptSU
Aspect: careInstructions
Concept: Pinkeye
Type: InfoconceptSU
Aspect: selfCare
Concept: Pinkeye
Type: WTC
Aspect: WhenToCall
Concept: Pinkeye
Footer? Logo? GtW?
T
o
p
i
c
r
e
f
s
Library Topic
Self-care treatment info
• Item
• Item
• &c.
Library Topic
When to Call info
• Item
• Item
• &c.
C
O
N
R
E
F
Modeling reuse
46. Semantic markup is the use of a markup language such as
HTML to convey information about the meaning of each
each element in a document through proper selection of
markup elements, and to maintain complete separation
between the markup and the visual presentation of the
elements contained in the document.
Semantic markup
50. <hwActionTask>
<title>How to use a pedometer, step counter, or fitness app</title>
<hwActionTaskBody>
<context>
<p>Using a pedometer, a step counter, or a fitness app on your phone is an easy and fun way to track
how active you are. It adds up all the steps you take during the day. It can help motivate you to walk. A
quick check may show that you need more steps for the day and help you set goals to take more steps.
Some also can show you how many calories you've burned. Many of these apps are free.</p>
<p>Follow these steps to get the best use out of your device.</p>
</context>
<steps>
<step>
<cmd>Make using your step counter a habit.</cmd>
<info><p>Put it on or activate it first thing in the morning as you get dressed. Leave it on until you go
to bed.
</p>
</info>
</step>
<step>
<cmd>Find your activity level.</cmd>
<substeps>
<substep>
<cmd> Go about your usual routine for the first week. Don't change how active you are yet.</cmd>
</substep>
…
52. Topic types—Overview
1. Infoconcept
Example and guide
Provides information about one specific aspect of a subject area, such as what it is, how
it’s diagnosed, treatment options, etc.
Comes in three sizes: main point, summary, and full detail. May not need all three sizes
because sometimes info can’t be boiled down to a main point or summary, and
sometimes there’s not enough info to warrant a full detail. Consult with your editor as
needed.
Title (for all infoconcept sizes)
Usually a standard question (see the standardized titles section for the list of
standard titles).
Examples: What is angina? How is heart failure diagnosed?
Why is an MRI used?
70. Model Accessibility
• Build it into your content model
• Create accessible components
• Lowers testing and rework burden
• Assures designing to accessibility which is just the right and
smart thing to do
78. Voice and tone
• All artifacts are useful for both writers and designers
• Trying to communicate and accomplish the same
thing
• Let one connect to the other
Beyond the objects
79. Healthwise is… Like this: Not like this:
Authoritative, but not
authoritarian
Back surgery is
appropriate in some cases,
but it’s a good idea to
consider other options
before deciding.
Don’t have back surgery. It
always creates more
problems than it solves.
And you don’t need it.
Helpful, but not pushy Did you know that, if you
are a smoker, your back
injury will take longer to
heal? Quitting smoking can
help you feel better faster.
If you have a back injury,
quit smoking. Change your
habits, your friends, and
life, so you can get back to
normal.
81. Making your place
•Own the idea and the message
•Face up to the soft skills
•Help other people get their stuff
done better
•Go above and beyond so they will
too
82. See it through
• FINISHED finished
• Do your documentation
• Handoffable
• Loose ends can undo lots
• Keep the dots connected
So when we’re thinking about design, about how our content looks and behaves once it hits the webpage or app or whatever, it’s critical that all of the meaning and intent of your content is understood and enabled.
Maybe the problem is that those designers are just mean. Or lazy, or they don’t care about content… But probably not.
https://images5.alphacoders.com/295/thumb-1920-295965.jpg