1. Digital workplace systems and bureaucracy are a major cause of stress for employees. Surveys show IT systems are the top frustration in offices and a significant source of stress for professions like first responders.
2. Employees must use dozens of separate systems for different tasks that have poor and inconsistent designs. Navigating multiple systems wastes large amounts of employees' time and cognitive resources.
3. Bureaucracy and administrative burdens have grown with digital systems rather than being reduced by them. IT is used to monitor and control employees' work rather than empower them. This undermines productivity, innovation and job satisfaction.
"Stupid bloody system!" That is something that a lot of user have muttered at work; over computer systems, databases, intranets that are hard to navigate and impossible to comprehend - but that you are obliged to use, nevertheless.
Although every new computer system is designed to save time and make work easier, we just seem to get more and more stressed. Why?
Indeed, stress in the workplace has been soaring since the mid-nineties, and has now replaced back pain as the primary cause of absenteeism.
In this presentation, I show how bad computer systems have created eight concurrent kinds of work-related stress - mostly related to an unnecessary cognitive load. The biggest strain from computer work is no longer on your elbow or eyes; it is on your brain.
To a great extent, this has been overlooked by the traditional field of occupational health and safety. And ven the people affected tend to blame not the systems, but themselves: "I'm too old. I guess I'm stupid."
This presentation was presented at the Work with Computing Systems conference in Stockholm 2007.
Named winner of Digital Workplace of the Year award in 2018 by DWG in partnership with SMG/CMSWire, Liberty Mutual is an example of one of the most well-executed, high-performing digital workplace environments. This workshop will look at the journey to build an Intelligent Workplace platform exploring the productivity burdens employees face, use of digital assistants and chatbots and the importance of enhancing the employee experience.
"Stupid bloody system!" That is something that a lot of user have muttered at work; over computer systems, databases, intranets that are hard to navigate and impossible to comprehend - but that you are obliged to use, nevertheless.
Although every new computer system is designed to save time and make work easier, we just seem to get more and more stressed. Why?
Indeed, stress in the workplace has been soaring since the mid-nineties, and has now replaced back pain as the primary cause of absenteeism.
In this presentation, I show how bad computer systems have created eight concurrent kinds of work-related stress - mostly related to an unnecessary cognitive load. The biggest strain from computer work is no longer on your elbow or eyes; it is on your brain.
To a great extent, this has been overlooked by the traditional field of occupational health and safety. And ven the people affected tend to blame not the systems, but themselves: "I'm too old. I guess I'm stupid."
This presentation was presented at the Work with Computing Systems conference in Stockholm 2007.
Named winner of Digital Workplace of the Year award in 2018 by DWG in partnership with SMG/CMSWire, Liberty Mutual is an example of one of the most well-executed, high-performing digital workplace environments. This workshop will look at the journey to build an Intelligent Workplace platform exploring the productivity burdens employees face, use of digital assistants and chatbots and the importance of enhancing the employee experience.
8 BIGGEST MISTAKES IT PRACTITIONERS MAKE AND HOW TO AVOID THEMAbuSyeedRaihan
Imagine you’re the mythological character Sisyphus, forced to roll a boulder up a hill. When it gets near the top, it always rolls back down, so you have to keep repeating the same futile exercise over and over. If you’re an IT professional in charge of a complex, hybrid environment, this scenario probably sounds familiar. Instead of helping move your organization forward, you spend most of your time constantly trying to pinpoint and fix one problem after another (eternally rolling boulders uphill).
Adding to the stress, all the pressure is on you to maintain
system availability and performance to keep business leaders and customers happy.
Doesn't IT feel as if everything is about to change? And that you are the ones who can change it
Join Ian Aitchison as he describes how Process is becoming Physical, how re-thinking ITIL Event Management actually provides the key to changing the future of IT Service Management, and how dramatic shifts in current and pending technology have the potential to take us beyond the tipping point - into a new world of User Oriented IT.
Not just ideas and inspiration, this session contains practical examples of re-shaping 'back-end' ITIL activities into measurable improvements in IT Customer productivity.
If you don't engage now. You might not be engaged tomorrow.
For more about TFT please visit www.tomorrowsfuturetoday.com
Submit to speak at #TFT14 here: list.ly/list/7Pn-tft14-february-2014
Certus Accelerate - User Centred Everything by Sam WilliamsCertus Solutions
Designing business success - Sam Williams
External and internal, customers are becoming far more discerning and now expect to have rich information at their fingertips, immersive mobile interactions with your brand and personalised digital experiences that are tuned specifically to their needs. Combining a deep data analytics capability with User Experience Design can deliver a truly immersive and personalised experience that will delight your customers and deliver lasting competitive advantage to your business.
Social licence and digitisation require new thinking aus imm bulletinHendrik Lourens
Mining has become a complex adaptive system and is at a crossroads. The unexpected emergence of new things and relationships means ‘the
whole is greater than the sum of its parts’. In the Ecology Age, confusing dilemmas, ambiguous paradoxes and diverse con
Cyber Security Awareness of Critical Infrastructures in North East of Italy S...Luca Moroni ✔✔
Critical Infrastructures (IC) are essential elements in our economic and social life. Cyber incidents in such organizations could create a “domino effect”. This must be an important concern in a National Cyber Security Policy. Now EU Cybersecurity Act
MGMT 7020 Technology and Project Management4. Systems I.docxbuffydtesurina
MGMT 7020
Technology and Project Management
4. Systems II
Team Meeting
Technology Module Topic 4:
State, and Causal modelling
Systems Integration Example: AusVit Architecture
Where we are up to...
1. Technology, IT, IT Architecture
2. Concepts, Conceptual modelling of Data
3. Modelling of Process and sub-systems
MGMT 7020 Technology and Project Management - Masters
Technical IT
Architecture
processing
units
input & output devices
storage
Conceptual
Architecture
The world
data
Content
data model
(meta-data)
Systems
Overview
Rich Picture
user
task software (code)
task &
process
design
process software
MIS
TPS
EIS
KMS
MGMT 7020 Technology and Project Management - Masters
https://www.slideshare.net/eletsonline/elets-smart-city-2015-r-chandrashekhar-president-nasscom
Systems Architecture
Physical World
Internet
of Things
BI
MIS
TPS
EIS
IMS
KMS
Simulation
DSS
Types of
information
system
Cloud
Sample Technology-based Information Systems Architecture:
Recycling in the ACT
MGMT 7020 Technology and Project Management - Masters
MGMT 7020
Technology and Project Management
4. Systems II
Team Meeting
Technology Module Topic 4:
State, and Causal modelling
Systems Integration Example: AusVit Architecture
Where we are up to...
1. Technology, IT, IT Architecture
2. Concepts, Conceptual modelling of Data
3. Modelling of Process and sub-systems
MGMT 7020 Technology and Project Management - Masters
https://bpm-book.com/BpmBook/Exercise4-23
Causal Modelling: State Transition Model
States
Legal Transitions
A system will respond to an event differently, depending on the state of the system. The state of a system is detected by the value of one or more systems attributes (called a 'state' variable). A State diagram shows the legal behaviour of a system
Consider traffic lights at a pedestrian crossing.
Normally the light is green for cars .. then a pedestrian presses a button ...
MGMT 7020 Technology and Project Management - Masters
https://bpm-book.com/BpmBook/Exercise4-23
Causal Modelling: State Transition Model
States
A system will respond to an event differently, depending on the state of the classes in the system. The state of a system is detected by the value of one or more emergent attributes (often a 'state' variable). A State diagram shows the legal behaviour of a system
Pedestrian
Presses
Button
Consider traffic lights at a pedestrian crossing.
Normally the light is green for cars .. then a pedestrian presses a button ...
Event
http://www.informatik.uni-hamburg.de/TGI/PetriNets/introductions/aalst/
MGMT 7020 Technology and Project Management - Masters
Turn to Yellow
set time1 = 8 sec
set state = 2do nothing
do nothing
do nothingTurn to Red
set time2 = 30 sec
set state = 3
do nothing
do nothingdo nothing
Turn to Green
set state = 1
Button
Pressed
Timer 1
Dings
Timer 2
Green 1
Yellow 2
States
Events
Red 3
Traffic Lights - State Transi.
8 BIGGEST MISTAKES IT PRACTITIONERS MAKE AND HOW TO AVOID THEMAbuSyeedRaihan
Imagine you’re the mythological character Sisyphus, forced to roll a boulder up a hill. When it gets near the top, it always rolls back down, so you have to keep repeating the same futile exercise over and over. If you’re an IT professional in charge of a complex, hybrid environment, this scenario probably sounds familiar. Instead of helping move your organization forward, you spend most of your time constantly trying to pinpoint and fix one problem after another (eternally rolling boulders uphill).
Adding to the stress, all the pressure is on you to maintain
system availability and performance to keep business leaders and customers happy.
Doesn't IT feel as if everything is about to change? And that you are the ones who can change it
Join Ian Aitchison as he describes how Process is becoming Physical, how re-thinking ITIL Event Management actually provides the key to changing the future of IT Service Management, and how dramatic shifts in current and pending technology have the potential to take us beyond the tipping point - into a new world of User Oriented IT.
Not just ideas and inspiration, this session contains practical examples of re-shaping 'back-end' ITIL activities into measurable improvements in IT Customer productivity.
If you don't engage now. You might not be engaged tomorrow.
For more about TFT please visit www.tomorrowsfuturetoday.com
Submit to speak at #TFT14 here: list.ly/list/7Pn-tft14-february-2014
Certus Accelerate - User Centred Everything by Sam WilliamsCertus Solutions
Designing business success - Sam Williams
External and internal, customers are becoming far more discerning and now expect to have rich information at their fingertips, immersive mobile interactions with your brand and personalised digital experiences that are tuned specifically to their needs. Combining a deep data analytics capability with User Experience Design can deliver a truly immersive and personalised experience that will delight your customers and deliver lasting competitive advantage to your business.
Social licence and digitisation require new thinking aus imm bulletinHendrik Lourens
Mining has become a complex adaptive system and is at a crossroads. The unexpected emergence of new things and relationships means ‘the
whole is greater than the sum of its parts’. In the Ecology Age, confusing dilemmas, ambiguous paradoxes and diverse con
Cyber Security Awareness of Critical Infrastructures in North East of Italy S...Luca Moroni ✔✔
Critical Infrastructures (IC) are essential elements in our economic and social life. Cyber incidents in such organizations could create a “domino effect”. This must be an important concern in a National Cyber Security Policy. Now EU Cybersecurity Act
MGMT 7020 Technology and Project Management4. Systems I.docxbuffydtesurina
MGMT 7020
Technology and Project Management
4. Systems II
Team Meeting
Technology Module Topic 4:
State, and Causal modelling
Systems Integration Example: AusVit Architecture
Where we are up to...
1. Technology, IT, IT Architecture
2. Concepts, Conceptual modelling of Data
3. Modelling of Process and sub-systems
MGMT 7020 Technology and Project Management - Masters
Technical IT
Architecture
processing
units
input & output devices
storage
Conceptual
Architecture
The world
data
Content
data model
(meta-data)
Systems
Overview
Rich Picture
user
task software (code)
task &
process
design
process software
MIS
TPS
EIS
KMS
MGMT 7020 Technology and Project Management - Masters
https://www.slideshare.net/eletsonline/elets-smart-city-2015-r-chandrashekhar-president-nasscom
Systems Architecture
Physical World
Internet
of Things
BI
MIS
TPS
EIS
IMS
KMS
Simulation
DSS
Types of
information
system
Cloud
Sample Technology-based Information Systems Architecture:
Recycling in the ACT
MGMT 7020 Technology and Project Management - Masters
MGMT 7020
Technology and Project Management
4. Systems II
Team Meeting
Technology Module Topic 4:
State, and Causal modelling
Systems Integration Example: AusVit Architecture
Where we are up to...
1. Technology, IT, IT Architecture
2. Concepts, Conceptual modelling of Data
3. Modelling of Process and sub-systems
MGMT 7020 Technology and Project Management - Masters
https://bpm-book.com/BpmBook/Exercise4-23
Causal Modelling: State Transition Model
States
Legal Transitions
A system will respond to an event differently, depending on the state of the system. The state of a system is detected by the value of one or more systems attributes (called a 'state' variable). A State diagram shows the legal behaviour of a system
Consider traffic lights at a pedestrian crossing.
Normally the light is green for cars .. then a pedestrian presses a button ...
MGMT 7020 Technology and Project Management - Masters
https://bpm-book.com/BpmBook/Exercise4-23
Causal Modelling: State Transition Model
States
A system will respond to an event differently, depending on the state of the classes in the system. The state of a system is detected by the value of one or more emergent attributes (often a 'state' variable). A State diagram shows the legal behaviour of a system
Pedestrian
Presses
Button
Consider traffic lights at a pedestrian crossing.
Normally the light is green for cars .. then a pedestrian presses a button ...
Event
http://www.informatik.uni-hamburg.de/TGI/PetriNets/introductions/aalst/
MGMT 7020 Technology and Project Management - Masters
Turn to Yellow
set time1 = 8 sec
set state = 2do nothing
do nothing
do nothingTurn to Red
set time2 = 30 sec
set state = 3
do nothing
do nothingdo nothing
Turn to Green
set state = 1
Button
Pressed
Timer 1
Dings
Timer 2
Green 1
Yellow 2
States
Events
Red 3
Traffic Lights - State Transi.
Presentation touching on slowing growth and productivity, in the view of IT and Moore's law, Metcalfe's law's evil twin, and the Law of diminishing returns
Från InUse Experiences mini-seminarium och AfterWork den 8 oktober i Stockholm.
Några enkla exempel på informationsdesign: hantverket och konsten att göra information tydligare och enklare att tolka.
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
17. Treserva (social security system)
WebbSotis (old social security system)
Giraff (internal invoicing)
Horisonten (accounting)
Prognosprogram (economy)
Winst (procurement portal)
Rappet (client reports)
Personec (HR reports)
Time Care (work schedule)
Winlas Webb (temps worked hours)
Time Care pool (assigning temps)
Lisa (accident reporting)
Adato (rehabilitation process management)
Offentliga jobb (recruiting)
Telephone self-service system
24. •Put in vacation plans - how often?
•Hard to learn
•”...how did you handle this system, then?”
•Even if each system is used quite seldom …
•… some system is used each month or week.
Used seldom, but ...
92. Technology, the organization
and content of work shall be
designed so that the employee
is not subjected to physical or
mental stress that can lead to
illness or accidents.
Swedish Work Environment Act, Chapter 2, § 1.
(Norwegian law is similar)
93. The work environment shall be
satisfactory in view of the
social and technological
developments in society.
Swedish Work Environment Act, Chapter 2, § 1.
(Norwegian law is similar)
94. The employee shall be given
the opportunity to participate
in shaping their own work
situation and in change and
development relating to his
own work.
Swedish Work Environment Act, Chapter 2, § 1.
(Norwegian law is similar)
95. The employee shall be given
the opportunity to participate
in shaping their own work
situation and in change and
development relating to his
own work.
Swedish Work Environment Act, Chapter 2, § 1.
(Norwegian law is similar)
USER-CENTERED
DESIGN:
IT’S THE LAW
96. Planer om indretning eller
ændring af lokaler, tekniske
anlæg og hjælpemidler m.v.
skal forelægges Arbejdstilsynet
til udtalelse eller godkendelse,
før de bringes til udførelse.
Arbejdsmiljøloven, Kapitel 6, § 44
104. Further reading 1
David Boyle:
The Human
Element
Gary Hamel:
What matters
now
John Seddon:
Freedom from
Command &
Control
105. Further reading 2
Gojko Adzic:
Impactmapping
impactmapping.org
Henrik Kniberg:
How we got rid of time reports
– a story of waste elimination
http://bit.ly/1m7424d
106. Sources & links
”A Busy Doctor’s Right Hand, Ever Ready to Type”
NY Times, Jan. 12, 2014
http://www.nytimes.com/2014/01/14/health/a-busy-
doctors-right-hand-ever-ready-to-type.html
26% of first responders stressed by IT systems
Arnetz, 2012: ”Det här är inte vilket yrke som helst!”
Reviewed in Swedish here: http://javlaskitsystem.se/
2014/08/it-system-stressar-blaljuspersonalen-mer-an-
faror-och-obekvama-arbetstider/
107. 17% end user productivity loss:
2012 IT Adoption Insight Survey Reveals Disturbing
Level of Enterprise Productivity Loss (March 5, 2012)
http://sandhill.com/article/2012-it-adoption-insight-
survey-reveals-disturbing-level-of-enterprise-
productivity-loss/
David Graeber on administration
”Of Flying Cars and the Declining Rate of Profit”
The Baffler, March 2012
http://thebaffler.com/past/of_flying_cars
Sources & links