This document discusses strengthening monitoring and evaluation using business intelligence and data mining. It outlines the benefits of investing in IT capacity such as making social sector programs more data-driven. Key considerations for projects include enterprise architecture, management systems, and whether to develop solutions in-house or outsource. The document presents potential for decision support systems using business intelligence, analytics, dashboards and predictive modeling. Specific BI tools are mentioned. Finally, work is outlined to develop a reusable design framework for applying BI to social protection projects.