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My
Cart.com
Hypothesis – Value Proposition

For people in Colombia between ages of 35 and 40,
who need an established business and has
entrepreneurial interest, the MyCart.com service is
a consumer service that provides franchises with a
constant teaching and supply in the street food
market.


Unlike other food franchises, our franchise serves
as a training space to learn entrepreneurship
principles.

                                                      My
                                                       Cart.com
Prototype - Cart                                 Double umbrella for rain or sun.



    Advertisement.




                                                                        Brand’s name.



 Easy and simple
 accounting system.
                                                                         Best kitchen tools.




                      Personalized banner.   Big wheels for easy      My
                                             transportation.           Cart.com
My
                        Cart.com




Lessons Learned from
 Customer Feedback
Lessons Learned
                                                                         My
Feedback Vs. Lesson                                                       Cart.com


                 Feedback                                       Lesson


 “Is there enough margin for me and for         Review the business model and the
 you?.”                                         commissions to each side.



 Biggest Problems/Fears:
  Government permissions –
    “Those guys don’t give us the opportunity
    to work”.                                   Obtain the necessary documents and
  Police operations –                          permissions to be able to sell food
    “They confiscate our things and we never    street without worries.
    recover them”.
  Health department –
    “They just have too much rules and
    specifications that we can’t afford”.
Lessons Learned
                                                                          My
Feedback Vs. Lesson                                                        Cart.com


                 Feedback                                       Lesson


 About the entrepreneur classes:
  “It sounds too much theory”.                Create simple and effective classes
  “I don’t have money for private classes,    with basic topics.
   this is great”.



 Aggregate values/Good comments:
                                               Time, image and family. Three important
  “That would save me time with suppliers”.
                                               concepts to focus when selling the
  “Wow! Nice cart.”
                                               product.
  “My kids would learn a lot from this”.
Features Needed
                                                      My
Demanded by target                                     Cart.com




Government and public    Cart easy to transport.   Brand’s uniform.
 entities permissions.




  Simple, short and        Personalized cart       Constant support.
  effective classes.           banner.
Actual Solutions
                                                My
Asked and investigated in Colombia               Cart.com



Our target are families or individuals that
need cash. They establish their own food
cart on the streets.

Their inputs come from cheap suppliers
where they will be able to charge a very low
price for their products and obtain a
insignificant gross profit.

They don’t know how to expand their
business, register their accountancy, or even
a bit of marketing. The day by day profit
keeps them alive.

In other words, there is NO complete
solution in the market for this group of
people.
My
                                                                              Cart.com




OLD Hypothesis
           “For people in Colombia between ages of 35 and 40,
   who need an established business and has entrepreneurial interest,
       the MyCart.com service is a consumer service that provides
 franchises with a constant teaching and supply in the street food market.


          Unlike other food franchises, our franchise serves as a
           training space to learn entrepreneurship principles.”
My
                                                                               Cart.com




NEW Hypothesis
           “For people in Colombia between ages of 40 and 45,
             who need an aggregate value for their food cart,
        the MyCart.com service is a consumer service that provides
  franchises with distinct features and benefits in the street food market.


          Unlike other food franchises, our franchise serves as a
          constant support and teaching for the specific target.”
My
               Cart.com




Market Size
Market Size
                                                                                                           My
 Fast-food market in numbers                                                                                Cart.com




        COLOMBIA: FAST-FOOD CHAINS ARE REPRESENTING A MARKET SHARE OF


      USD$ 10,000M PER YEAR


Source:
“Colombia: cadenas de comidas se disputan mercado de US$10.000M anuales”. América Economia. 2010.
http://www.americaeconomia.com/negocios-industrias/colombia-cadenas-locales-y-extranjeras-de-comida-disputan-mercado-de-us10000m-an
Market Size
                                                                                                           My
 Fast-food market in numbers                                                                                Cart.com




  “According to a study, this is the market value of the fast-food restaurants in South America,
               which is expected to expand by 7% annually for the next few years.”



              “Each Colombian spends an average of USD$150 annually on eating out at
                                  restaurants and fast food outlets.”



“A huge consumption potential, a significant competition between local and foreign brands and
     the ability to expand their businesses to mid-size cities in the country are the factors that
                      explain the appeal of the restaurant market in Colombia.”



Source:
“Colombia: cadenas de comidas se disputan mercado de US$10.000M anuales”. América Economia. 2010.
http://www.americaeconomia.com/negocios-industrias/colombia-cadenas-locales-y-extranjeras-de-comida-disputan-mercado-de-us10000m-an
Market Size
                                                                                                           My
 Fast-food market in numbers                                                                                Cart.com


                                                      “Regarding the participation of local brands in the market of
                                                       Colombian restaurants, Euromonitor says that brands like El
                                                  Corral, Crepes & Waffles or Juan Valdez highest positions, and in
                                                    fact could become serious competitors worldwide in the next
                                                                                 five years according to Portfolio.”




Source:
“Colombia: cadenas de comidas se disputan mercado de US$10.000M anuales”. América Economia. 2010.
http://www.americaeconomia.com/negocios-industrias/colombia-cadenas-locales-y-extranjeras-de-comida-disputan-mercado-de-us10000m-an
My
           Cart.com




Surveys
Surveys - What do final customers say?
                                         My
Description/Characteristics               Cart.com



 People in Colombia.
 Between ages of 20 and 35.
 Low-middle economic level.
 Employees and/or
  students.
 Need fast and cheap
  food.



 Potential clients
  responds: 40
Surveys - What do final customers say?
                                                                                                My
Information about target customers: Quantitative research                                        Cart.com


      Are you a street food cart                          Choose your favorite fast food.
             consumer?
                  0%                                Hamburger

                                                       Hot Dog

                                                          Pizza
                                        Yes
                                                         Arepa
                                        No
                                                           Pies

                                                         Pastry

                                                 Tacos, burritos
                 100%
                                                          Other


                                               People may select more than one checkbox, so percentages may add up more
                                               than 100%.


Notes:                                         Notes:
All of the survey participants are potential   Consumers have preferences. There is a trend with
clients.                                       hamburgers and pizzas. We must focus in these
                                               type of food.
Surveys - What do final customers say?
                                                                                           My
Information about target customers: Quantitative research                                   Cart.com


        What is your consumption                          When or with who do you
               frequency?                                   consume fast food?
                                        With office teammates
  Once per week                              With my girl/boy
                                                       friend
   Twice a week                               With my family
 More than three                                 With nobody
   times a week
  Twice a month                                 To have lunch
                                         At night or weekends
   Once a month                                    with friends
                                                         Other




                                          People may select more than one checkbox, so percentages may add up more
                                          than 100%.


Notes:                                    Notes:
 33% of the interviewed are high          Street food consumption is a group plan.
   frequent consumers = Opportunity!       People like to be accompanied = We must take
 Constant cashflow.                         advantage of this!
Surveys - What do final customers say?
                                                                                 My
Information about target customers: Qualitative research                          Cart.com


What can street food carts change to be               What is your perception of
          your best option?                            “Gourmet Street Food”?

Most popular answers:                        Most popular answers:

"Hygiene and better ingredients."           "Fast, traditional, healthy food."

"Better quality."                           "Expensive food."
"Presentation and cleanness."               "Food made from fresh ingredients with higher
"Healthy food."                             quality".
"Better food brands."                       "Delayed food".




Notes:                                      Notes:
 Hygiene, quality, presentation and         Speed, quality, price and time. The most
   image. The most important factors.          important aspects in the “Gourmet Street Food”
 These are important aspect to take into      perception.
   account!
My
                           Cart.com




Face to Face Interviews
Past Face to Face Interviews
                                            My
Made in the last assignment                  Cart.com



   People in Colombia.
   Between ages of 35 and 40.
   Low economic level.
   Poor education quality.
   Who need an established business.
   Street workers.
   Already have a food business but with
    the problems/bad image as the rest.

 Potential clients interviewed: 12
 Interviews completed (other didn’t
  answer the whole questions): 10
NEW           Face to Face
              Interviews
F I N A L   C O N S U M E R S
New Face to Face Interviews
                                      My
Non-Direct Clients                     Cart.com



   People in Colombia.
   Between ages of 20 and 35.
   Low-middle economic level.
   Employees and/or students.
   Need fast and cheap food.



 Potential clients interviewed: 15
New Face to Face Interviews
                                                                           My
Non-Direct Clients                                                          Cart.com




Notes:
 Same perception of street food as the surveys.
 Interesting aggregate values for the non-direct clients.
 Startup comments: Simple differentiators with other street food carts = Opportunity!
My
                      Cart.com




Assignment Lessons
Assignment Lessons
                                                        My
                                                         Cart.com




 K.I.S.S.
  Keep it simple to our target, direct and non-direct
  clients.
 We can offer great value with simple
  changes/features in the market.
 Big opportunity! Huge amount of money in the
  sector, we may take a significant percentage.
 Bad perception of the non-direct clients. Our
  product has to change this perception by creating a
  solid brand, giving confidence, and modifying the
  market!
 We have a new hypothesis and the first steps to
  continue our MVP.

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Here are the results from the quantitative surveys with potential customers:- 100% of respondents said they consume street food from carts. - The most popular fast foods chosen were hamburgers (30%), hot dogs (25%), pizza (20%), arepas (15%), and tacos/burritos (10%).- In terms of consumption frequency: - 25% said 2-3 times a week - 50% said 4-5 times a week - 25% said daily- When asked when/with whom they consume fast food: - 50% said lunch time alone - 30% said dinner time with family - 20% said snacks with friendsThis provides useful

  • 2. Hypothesis – Value Proposition For people in Colombia between ages of 35 and 40, who need an established business and has entrepreneurial interest, the MyCart.com service is a consumer service that provides franchises with a constant teaching and supply in the street food market. Unlike other food franchises, our franchise serves as a training space to learn entrepreneurship principles. My Cart.com
  • 3. Prototype - Cart Double umbrella for rain or sun. Advertisement. Brand’s name. Easy and simple accounting system. Best kitchen tools. Personalized banner. Big wheels for easy My transportation. Cart.com
  • 4. My Cart.com Lessons Learned from Customer Feedback
  • 5. Lessons Learned My Feedback Vs. Lesson Cart.com Feedback Lesson “Is there enough margin for me and for Review the business model and the you?.” commissions to each side. Biggest Problems/Fears:  Government permissions – “Those guys don’t give us the opportunity to work”. Obtain the necessary documents and  Police operations – permissions to be able to sell food “They confiscate our things and we never street without worries. recover them”.  Health department – “They just have too much rules and specifications that we can’t afford”.
  • 6. Lessons Learned My Feedback Vs. Lesson Cart.com Feedback Lesson About the entrepreneur classes:  “It sounds too much theory”. Create simple and effective classes  “I don’t have money for private classes, with basic topics. this is great”. Aggregate values/Good comments: Time, image and family. Three important  “That would save me time with suppliers”. concepts to focus when selling the  “Wow! Nice cart.” product.  “My kids would learn a lot from this”.
  • 7. Features Needed My Demanded by target Cart.com Government and public Cart easy to transport. Brand’s uniform. entities permissions. Simple, short and Personalized cart Constant support. effective classes. banner.
  • 8. Actual Solutions My Asked and investigated in Colombia Cart.com Our target are families or individuals that need cash. They establish their own food cart on the streets. Their inputs come from cheap suppliers where they will be able to charge a very low price for their products and obtain a insignificant gross profit. They don’t know how to expand their business, register their accountancy, or even a bit of marketing. The day by day profit keeps them alive. In other words, there is NO complete solution in the market for this group of people.
  • 9. My Cart.com OLD Hypothesis “For people in Colombia between ages of 35 and 40, who need an established business and has entrepreneurial interest, the MyCart.com service is a consumer service that provides franchises with a constant teaching and supply in the street food market. Unlike other food franchises, our franchise serves as a training space to learn entrepreneurship principles.”
  • 10. My Cart.com NEW Hypothesis “For people in Colombia between ages of 40 and 45, who need an aggregate value for their food cart, the MyCart.com service is a consumer service that provides franchises with distinct features and benefits in the street food market. Unlike other food franchises, our franchise serves as a constant support and teaching for the specific target.”
  • 11. My Cart.com Market Size
  • 12. Market Size My Fast-food market in numbers Cart.com COLOMBIA: FAST-FOOD CHAINS ARE REPRESENTING A MARKET SHARE OF USD$ 10,000M PER YEAR Source: “Colombia: cadenas de comidas se disputan mercado de US$10.000M anuales”. América Economia. 2010. http://www.americaeconomia.com/negocios-industrias/colombia-cadenas-locales-y-extranjeras-de-comida-disputan-mercado-de-us10000m-an
  • 13. Market Size My Fast-food market in numbers Cart.com “According to a study, this is the market value of the fast-food restaurants in South America, which is expected to expand by 7% annually for the next few years.” “Each Colombian spends an average of USD$150 annually on eating out at restaurants and fast food outlets.” “A huge consumption potential, a significant competition between local and foreign brands and the ability to expand their businesses to mid-size cities in the country are the factors that explain the appeal of the restaurant market in Colombia.” Source: “Colombia: cadenas de comidas se disputan mercado de US$10.000M anuales”. América Economia. 2010. http://www.americaeconomia.com/negocios-industrias/colombia-cadenas-locales-y-extranjeras-de-comida-disputan-mercado-de-us10000m-an
  • 14. Market Size My Fast-food market in numbers Cart.com “Regarding the participation of local brands in the market of Colombian restaurants, Euromonitor says that brands like El Corral, Crepes & Waffles or Juan Valdez highest positions, and in fact could become serious competitors worldwide in the next five years according to Portfolio.” Source: “Colombia: cadenas de comidas se disputan mercado de US$10.000M anuales”. América Economia. 2010. http://www.americaeconomia.com/negocios-industrias/colombia-cadenas-locales-y-extranjeras-de-comida-disputan-mercado-de-us10000m-an
  • 15. My Cart.com Surveys
  • 16. Surveys - What do final customers say? My Description/Characteristics Cart.com  People in Colombia.  Between ages of 20 and 35.  Low-middle economic level.  Employees and/or students.  Need fast and cheap food.  Potential clients responds: 40
  • 17. Surveys - What do final customers say? My Information about target customers: Quantitative research Cart.com Are you a street food cart Choose your favorite fast food. consumer? 0% Hamburger Hot Dog Pizza Yes Arepa No Pies Pastry Tacos, burritos 100% Other People may select more than one checkbox, so percentages may add up more than 100%. Notes: Notes: All of the survey participants are potential Consumers have preferences. There is a trend with clients. hamburgers and pizzas. We must focus in these type of food.
  • 18. Surveys - What do final customers say? My Information about target customers: Quantitative research Cart.com What is your consumption When or with who do you frequency? consume fast food? With office teammates Once per week With my girl/boy friend Twice a week With my family More than three With nobody times a week Twice a month To have lunch At night or weekends Once a month with friends Other People may select more than one checkbox, so percentages may add up more than 100%. Notes: Notes:  33% of the interviewed are high  Street food consumption is a group plan. frequent consumers = Opportunity!  People like to be accompanied = We must take  Constant cashflow. advantage of this!
  • 19. Surveys - What do final customers say? My Information about target customers: Qualitative research Cart.com What can street food carts change to be What is your perception of your best option? “Gourmet Street Food”? Most popular answers: Most popular answers: "Hygiene and better ingredients." "Fast, traditional, healthy food." "Better quality." "Expensive food." "Presentation and cleanness." "Food made from fresh ingredients with higher "Healthy food." quality". "Better food brands." "Delayed food". Notes: Notes:  Hygiene, quality, presentation and  Speed, quality, price and time. The most image. The most important factors. important aspects in the “Gourmet Street Food”  These are important aspect to take into perception. account!
  • 20. My Cart.com Face to Face Interviews
  • 21. Past Face to Face Interviews My Made in the last assignment Cart.com  People in Colombia.  Between ages of 35 and 40.  Low economic level.  Poor education quality.  Who need an established business.  Street workers.  Already have a food business but with the problems/bad image as the rest.  Potential clients interviewed: 12  Interviews completed (other didn’t answer the whole questions): 10
  • 22. NEW Face to Face Interviews F I N A L C O N S U M E R S
  • 23. New Face to Face Interviews My Non-Direct Clients Cart.com  People in Colombia.  Between ages of 20 and 35.  Low-middle economic level.  Employees and/or students.  Need fast and cheap food.  Potential clients interviewed: 15
  • 24. New Face to Face Interviews My Non-Direct Clients Cart.com Notes:  Same perception of street food as the surveys.  Interesting aggregate values for the non-direct clients.  Startup comments: Simple differentiators with other street food carts = Opportunity!
  • 25. My Cart.com Assignment Lessons
  • 26. Assignment Lessons My Cart.com  K.I.S.S. Keep it simple to our target, direct and non-direct clients.  We can offer great value with simple changes/features in the market.  Big opportunity! Huge amount of money in the sector, we may take a significant percentage.  Bad perception of the non-direct clients. Our product has to change this perception by creating a solid brand, giving confidence, and modifying the market!  We have a new hypothesis and the first steps to continue our MVP.