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Class presentation 9-rv-jpd

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class presentation 9

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Class presentation 9-rv-jpd

  1. 1. May 4, 2015 CLASS PRESENTATION 9 Chief Food Officers
  2. 2. Agenda Business Model Adjustments2 App Prototype1 Revenue Streams3 Order Process4 Logistics5
  3. 3. App Prototype PROTOTYPE | BUSINESS MODEL | REVENUE STREAMS | ORDER PROCESS | LOGISTICS
  4. 4. Business Model Canvas: Recent Adjustments PROTOTYPE | BUSINESS MODEL | REVENUE STREAMS | ORDER PROCESS | LOGISTICS
  5. 5. Business Model Adjustment: Revenue Streams Set-up fee 200€ /400€ Monthly Subscription 15€ Delivery Fee (fixed) 3€ Comission (% of order value) 14% Premium Fee tbd • With or without tablet • Onboarding sessions • Contract renewal • Based on A/B testing and competition • Average of competition • Monthly, to feature a better position in the website PROTOTYPE | BUSINESS MODEL | REVENUE STREAMS | ORDER PROCESS | LOGISTICS
  6. 6. Order Process: Customer Side 1. Open YND & Sign up (Facebook and/or w/ e-mail) 3. Select restaurant, meal and payment type 2. Browse through offers 4. Restaurant receives an alert for your order and starts to prepare your meal 5. You receive a confirmation SMS 6. One of our drivers picks up your order, restaurant confirms the pick up and our driver delivers it at your place 7. Our driver confirms the delivery and you can enjoy your meal ! PROTOTYPE | BUSINESS MODEL | REVENUE STREAMS | ORDER PROCESS | LOGISTICS
  7. 7. Business Model Adjustment: Logistics Delivery based on freelancer network Drivers with… • Scooters and/or bikes • Android or iPhone + YND driver app • Isolated box (provided by YND) 1 order per driver, no two simultaneous orders per driver Fixed payment per order: 4€ PROTOTYPE | BUSINESS MODEL | REVENUE STREAMS | ORDER PROCESS | LOGISTICS
  8. 8. Thank you! Visit us at: catolicalisbonentrepreneurs.wordpress.com
  9. 9. Backup
  10. 10. Process Outline: Order Placement & Delivery 1. Start a) User gets to the website OR a) User opens the app 2. Signup a) Facebook login OR b) Standard login (via email) 3. Browse through offers 4. Select restaurant 5. Select meal/ food / orders 6. Select payment type 7. Confirm order 8. Order forwarded to partner restaurant 9. Partner restaurant gets an alert for incoming order 10. Partner restaurant has 2 minutes to reject the order (5 rejections max/month) a) If he does not reject:confirmation SMS to user OR b) If he does reject: order is cancelled, SMS to user offering discount of 10% on the next order 11. System message generated and sent out to all drivers 12. First driver who accepts the order gets it 13. Driver starts his way to restaurant 14. Driver picks up the order 15. Restaurant confirms pickup 16. Driver delivers to consumer 17. Driver confirms end of process after delivery 18. Aftersales: satisfaction survey/ranking sent to the customer

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