1. The presentation discusses how enterprise architecture can help higher education institutions align their IT systems and processes with strategic goals. 2. It provides an overview of common issues like misalignment between strategy and operations. Ellucian's enterprise architecture approach uses business capability mapping and prioritizes solution components to enable strategic execution. 3. The methodology involves analyzing an institution's strategy, identifying business capabilities needed, defining technical requirements, and creating a solution blueprint and project plan to address operational pains and justify investments. The approach aims to maximize the value of software solutions for achieving business outcomes.

1. Planning for Success:
Using Enterprise Architecture in
Institution Planning
GUSTAVO PIEDRAHITA, Director of Solution Consulting, Ellucian
GABRIEL GARCIA, Enterprise Architect, Ellucian
SESSION ID: EL253506

2. © 2019 ELLUCIAN. SESSION ID: EL253506
This presentation is not a commitment, promise or other obligation to
deliver any material code or functionality, and it should not be relied upon
in making any purchase decision. Development and release of Ellucian
products and services may change, without prior notice, at Ellucian’s
discretion.
Where statements are made by Ellucian staff, the statements about
Ellucian products and services are confidential and proprietary to Ellucian.
Disclaimer
2

3. © 2019 ELLUCIAN. SESSION ID: EL253506
• Please turn off your cell phone/pager
• If you must leave the session early, please do so as discreetly as possible
• Please avoid side conversation during the session
Thank you for your cooperation!
3
Session rules of etiquette
NOTE: This
slide is
optional to
include in final
presentation.

4. © 2019 ELLUCIAN. SESSION ID: EL253506
Sample agenda slide
4
1 Introduction
2 Enterprise Architecture Overview (issues & challenges & trends)
3 Enterprise Architecture in Higher Education (framework & Ellucian approach)
4 Enterprise Architecture and You (roadmap and how to implement it – realizing EA)
5 Q&A

5. What is Enterprise Architecture?
and why it is important?
Enterprise Architecture Overview (issues &
challenges & trends)

6. © 2019 ELLUCIAN. SESSION ID: EL253506
Business outcomes expectations
“Adding technology does not automatically confer expected benefits; these benefits have
to be unlocked and this can only happen through achieving organizational changes”
A Tool to Map Your Next Digital Initiative - Harvard Business Review
Operational
efficiency
Accreditation
Academic
Excellence
Student Success
Institutional
Growth
Student Pathways
Strategic
Drivers
ERP
Analytics
Customer
Relationship Mgmt
Student Information
System
Applications

7. © 2019 ELLUCIAN. SESSION ID: EL253506
Current Chaos
7
Information
Systems B
Business
Unit A
Data X
Process A
Business
Unit C
Strategic
Driver
Strategic
Driver 2
Strategic
Driver 1
Information
Systems
Infrastructure
People Data
Process

8. © 2019 ELLUCIAN. SESSION ID: EL253506
Current Chaos
8
Stakeholders
IT Systems
Data
Accreditation
Admissions
IT
infrastructure
Student
Success
Student
centric
Growth
Six Sigma
Faculty
Students
Admin
Government
CRM
Portal
SIS
ERP
ERP
Advising
Recruitment
Account
receivables
Graduation Programs
Alumni
Faculty
Data
Student
Data
Courses
Security Wi Fi
Servers
Cloud
E-mail
Mobile App Social media
data
Payroll
Early Alerts
Interventions
Grades
data
Course
registration
Internet of
Things
Social
media
Analytics
CFO
CMO
Information
Systems
Strategic
Driver
People Data Infrastructure
Process

9. © 2019 ELLUCIAN. SESSION ID: EL253506
Current Chaos
9
Stakeholders
IT Systems
Data
Initiatives
Admissions
IT
infrastructure
Student
Success
Student
centric
Growth
Six Sigma
Faculty
Students
Admin
Government
CRM
Portal
SIS
ERP
Advising
Recruitment
Account
receivables
Graduation Programs
Alumni
Faculty
Data
Student
Data
Courses
Security Wi Fi
Servers
Cloud
E-mail
Mobile App Social media
data
Payroll
Early Alerts
Interventions
Grades
data
Course
registration
Internet of
Things
Social
media
Analytics
CFO
CMO
YOUR INSTITUION
Information
Systems
Strategic
Driver
People Data Infrastructure
Process

10. © 2019 ELLUCIAN. SESSION ID: EL253506
Current Chaos
10
YOUR INSTITUION
(AS IS)
Information
Systems
Strategic
Driver
People Data Infrastructure
Process
YOUR INSTITUION
(TO BE)

11. © 2019 ELLUCIAN. SESSION ID: EL253506
Enterprise Architecture
From Strategy to Execution
A
L
I
G
N
M
E
N
T
Strategic Goals
Strategic Initiatives
Strategic Plan
Strategic Drivers
Strategic Objectives
Processes &
people
Infrastructure
Applications
Data
HOW?
Business
capabilities
“We will ensure that our systems and processes
align with our goals making certain that the
necessary resources and other assets are
allocated and used to support the overall mission
and vision.”
WHAT?
WHY?
S Y N C H R O N I Z A T I O N

12. © 2019 ELLUCIAN. SESSION ID: EL253506
What is Enterprise Architecture ?
… and how IT helps to align expectations?
Time
Value
generation
AS IS
that help HiEd institutions to the
successful execution of strategy
EA is a vehicle
P I S
I A D
TO BE
P I S
I A D

13. © 2019 ELLUCIAN. SESSION ID: EL253506
Enterprise Architecture
Example: decomposing a business driver
A
L
I
G
N
M
E
N
T
Student Success
HOW?
WHAT?
WHY?
Increase retention
rates
Increase graduation
rates
Develop personal, academic and professional skills
Increase retention
rate in 8% in 3 years
Increase graduation rate
in 15% in 3 years
Increase
National Score
Increase
employment rate
Early alert and
intervention model
Advise Office Advise Office ?
Student Centric
focus
Outreach and
External
relatiosnhips
Student Advising Recruitment
Student Services
CRM Advise
Student Information
System
CRM Recruit
Learning
Management
System
Early Alerts &
interventions
Manage student
services portfolio
Recruitment Admissions
Communications
Advisors
management
Alerts
(Assistance
& grades)
Accounts
payables
Applications
Students
Interventions
Faculty
Academic
Programs
Prospects
Services
Cloud Hybrid On premise
S Y N C H R O N I Z A T I O N
Driver
Goal
Objective
Initiative
Business capability
Business processes
& roles
Data
Applications
Infrastructure

14. EA and Ellucian
Enterprise Architecture in Higher Education
(framework & Ellucian approach)

15. © 2019 ELLUCIAN. SESSION ID: EL253506
Admissions
Design and
planning of the
Academic Offer
Enrollment and
Course registration
Student
Management Faculty
Management
Teaching &
Learning
Graduation &
greaduates
Research &
Innovation
Management
External relations
and public
outreach
Strategy Planning
Business Capability Map for Higher Education
R2G (From Recruitment to Graduation)
Quality Assurance
Strategic
Capabilities
Core
Capabilities
Marketing &
Recruitment
Finance
Management
Human Resource
Management
Support
Capabilities
IT Management
Academic Mgmt.
Financial Mgmt.
Advise Mgmt.
“A capability model describes the. complete set of
capabilities an organization requires to execute
its business model and develop its strategy.”

16. © 2019 ELLUCIAN. SESSION ID: EL253506
Admissions
Design and planning of
the Academic Offer
Enrollment and Course
registration
Student management Faculty Management
Teaching & Learning
Graduation &
greaduates
Research & Innovation
Management
External relations and
public outreach
Strategy Planning
Business Capability Map for Higher Education
Impact analysis from the Strategic Plan
Quality Assurance
Strategic
Capabilities
Core
Capabilities
Marketing &
Recruitment
Finance Management
Human Resource
Management
Support
Capabilities
IT Management
- Rationalise programme offerings
- Increase programs online & blending
- Strength the curriculum (entrepreneurial &
practical learning)
- Technical & administrative support systems
- Build relationships with industry and ext.
Reserach parners
- Target key customer segments
- Strengthen UTT’s Communication strategy
- Increase exchange & collaboration with
foreign students and academics
- Attract and retain top academic talent
- Train, develop and support our people
- Reward and recognise high-achieving people
- Strengthen our organisational processes, democratise our
decision-making
- Improve our internal quality assurance & management systems
- Acredditation
- Strengthen our organisational processes;
- Enhance the capacity for data collection and analysis
- Strengthen our budgeting and financial
management systems
- Reduce operational cost,
- Streamline common campus services
Institutional wide
capabilities
Example

17. © 2019 ELLUCIAN. SESSION ID: EL253506
Solution Definition
Solution Building
Blocks
Technical
reqs.
Operational
reqs.
Strategic
reqs.
New Solution
Current Solution
External Service

18. © 2019 ELLUCIAN. SESSION ID: EL253506
IMPACT RESOURCES RISK
Strategic
Alignment
Ooperational
alignment
(pains)
ROI
Organizational
impact
Human
Resources
Investment
Time
Technical
Risk
Organizational
Culture
IT
dependency
/
constrains
20% 20% 10% 5% 5% 10% 10% 5% 10% 10%
Product A (Banner Student)
Product B (Recruit)
Product C (Argos Report)
Integration A (Payment integration)
Integration B (Library Integration)
Custom Development
Product D (Banner Finance)
Product E (Ethos Analytics)
Integration C (Payroll Integration)
Solution Design
Solution components prioritization
Example

19. © 2019 ELLUCIAN. SESSION ID: EL253506
Core Applications Support Applications
Portal / Interaction channels
Future application catalog / footprint (TO BE)
Document Management Process Management Reports & Business Intelligence
Infrastructure New Solution
Current Solution
External Service
Ellucian Mobile
Banner Self Service
CRM Recruit
Intelligence Learning
Platform
CRM Advise
Banner Student
ERP Finance
Elevate
Ethos Analytics Argos Report
Ellucian Workflow
Library System
Learning Management
System
Human resource
solution
Sharepoint
Office 365
Ethos Integration
Ethos Identity Service
Online
Payment
Example

20. EA and You
Enterprise Architecture and You (roadmap and
how to implement it – realizing EA)

21. © 2019 ELLUCIAN. SESSION ID: EL253506
Strategy and Business
Capability Analysis
Operational & technical
requirements
Solution Architecture & Project
plan
Key stakeholder,
strategy owners,
departmental heads
Business Process
owners & IT
Executive Board
Strategy – drive for change, Future eg: 2020
vision, projects & initiatives, bigger picture,
business case
Business capability analysis - understand
operational drivers & objectives; indicators,
processes, people & roles, challenges & pains
Solution Architecture - Understanding of “As
is” solution architecture & initial proposal of “to
be” solution architecture
Operational requirements
Understand operational requirements,
challenges, pains and expected gains
Technical requirements
Understand technical requirements,
challenges & pains
Identify and prioritize solutions components
Evaluate implementation options
Define the preliminary project plan (scope,
team, roadmap and cost)
Define the project impact in terms of
business outcomes to justify the project
Identify business capability
required to achieve strategic goals
& initiatives
Identify operational Pains and
Gains
Define the Solution Architecture
and Road map for delivery
“Holistic understanding”

22. © 2019 ELLUCIAN. SESSION ID: EL253506
Why our EA - Discovery Methodology is Disruptive ?
We contribute helping Higher Education institutions to:
… shape what business outcomes
you want to achieve and how you
want to measure success.
Ultimately we will show you how Ellucian can help enable the execution of your strategy.
… identify and evaluate which
business capabilities are required
to execute your strategic plan
… co-create and prioritize a
solution blueprint with the
intervention of all stakeholders
… identify current and future
pains, analyze their cause &
measure the impact in your
institution
… define a project plan (according
with the institution expectations and
constrains) and to justify the
project
… define how to maximize the use
of the software solution in order to
achieve operational effectiveness

23. © 2019 ELLUCIAN. SESSION ID: EL253506
• Enterprise Architecture is a framework to align Strategy, Operations & IT
• Information Systems are just an enabler to execute strategy
• Ellucian as a technology and consultancy company can help your
institution to develop your Enterprise Architecture
• Ellucian Enterprise Architecture approach for Higher Education is a
pragmatic framework that help enable the execution of your strategy
Summary (key takeways)
24

24. Questions
SESSION ID: EL253506

25. © 2019 ELLUCIAN. SESSION ID: EL253506
Thank you.
SESSION ID: EL253506
GUSTAVO PIEDRAHITA, gustavo.piedrahita@Ellucian.com
GABRIEL GARCIA, Gabriel.Garcia@Ellucian.com