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Strategic management - FedEx Corporation
- 1. Strategic Management Professor: VahidVictor Keyhani Group 3 Đào Ngọc Lan Đài - 332929 Trần Ái My - 332966 Nguyễn Thị Trà My - 332953 Trần Quang Khôi - 332969 Nguyễn Trọng Tấn - 332955 Ngô Thùy Phương Thảo - 332942 Phạm Thùy Trang -332964
- 2. Contents 1. Introduction: Overview,Mission & Vision Statements 2. Company history 3. Corporate social responsibility (CSR) 4. Scope 5. Operations 6. Competitive advantages 7. Marketing & E-commerce 8. Recommendations 9. References
- 3. 1. Overview -Mission & Vision Statements
- 4. COMPANY OVERVIEW • FedExCorporation (FedEx) is a provider of transportation, e- commerce and business services. • The company offers: – time certain delivery services – international trade services – in-store services – online services – business solutions • FedEx operates through four segments.
- 5. COMPANY OVERVIEW • FY15Revenue: $47.5 billion • Team Members: More than 325,000 • Countries and Territories Served: More than 220
- 6. Mission Statements FedEx Corporationwill produce superior financial returns for its shareowners by providing high value-added logistics, transportation and related business services through focused operating companies. Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its employees, partners and suppliers. Corporate activities will be conducted to the highest ethical and professional standards
- 7. Vision Statements • It’swhat we do • It’s why we matter • It’s who we are
- 8. Objectives • Financial Goals –FedEx Corporation provides strategic leadership and consolidated financial reporting for the FedEx family of companies, managing a broad portfolio of transportation, e-commerce and business services. FedEx Corporation has clearly outlined goals and strategies for the future
- 9. Objectives • Long TermGoals – Achieve 10%+ operating margin – Increase EPS 10%-15% per year – Grow profitable revenue – Improve cash flows – Increase ROIC – Increase returns to shareowners
- 10. Strategies • FedEx plansto focus on these five strategies to grow as a business. – Grow core package business – Grow internationally – Grow our supply chain capabilities – Grow through e-commerce & technology – Grow through new services & alliances
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- 12. 1971 - 1989 •1971: Federal Express Corp. is founded in Little Rock, Arkansas. • 1975: Federal Express installs its first drop box. • 1977: Federal Express purchases seven Boeing 727 aircraft
- 13. • 1978: listedon the New York Stock Exchange (FDX). • 1983: reach revenues of $1 billion . • 1989: purchases Flying Tiger 1971 - 1989
- 14. 1990 - 1999 •1990: win the Malcolm Baldrige National Quality Award in the service category. • 1994: launches fedex.com • 1995: opens the Asia Pacific hub in Subic Bay • 1998: creates FDX Corp. • 1999: opens a hub in Paris airport and launches its Euroone network
- 15. 2000 - 2015 •2000: FDX is renamed FedEx Corporation. • 2001: create an alliance with U.S. Postal Service. • 2004: acquires Kinko's for $2.4 billion. • 2005: launches around-the- world flights.
- 16. 2000 - 2015 •2007: expands in India • 2012: acquires Rapidão Cometa, Brazil. • 2014: acquires the Supaswift businesses in South Africa and six other countries. • 2015: starts the construction of the FedEx Shanghai International Express
- 18. 3. CSR Ethical practices Unethicalpractices
- 19. Ethical practices Environment &efficiency FedEx Fuel Sense
- 20. Ethical practices Disaster readinessand relief Disaster Response Unit (DRU)
- 21. Ethical practices Pedestrian androad safety
- 22. Ethical practices Community andphilanthropy Center for Sustainable Transport
- 23. Unethical practices Overcharging businesscustomers Taking "no action" to fix it
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- 31. • FedEx launchedthe Euro network in 1999. • Two major hubs located in Paris, France and Cologne, German.
- 32. • FedEx connectwith more than 400 intra-Asian flights to ensure complete coverage of the region, including leading business centers such as Seoul, Tokyo, Osaka, Taipei, Hong Kong and Bangkok.
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- 35. Company Structure FedEx Corporation (325,000 employees) FedExServices (12,000 employees) FedEx Office FedEx Tech- Connect FedEx Express (165,000 employees) FedEx Trade Networks FedEx Supply- Chain FedEx Ground (70,000 employees) FedEx Smart- Post FedEx Freight (39,000 employees) FedEx Custom Critical
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- 38. Technology • In 2007, –Launched FedEx Innovative Labs – Developed Digital Assisted Dispatch System and Electronic Trade Documents • In 2010, – Launched Global Business Data Visualization Experience – Introduced the first all-electric trucks • Recently, – Built private cloud
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- 43. FedEx’s Competitive Advantage •Cost savings • Knowledge • Customer service • Market advantage • Service options • Reliability • Support • Innovation: SenseAware
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- 46. 9. References • http://investors.fedex.com/company-overview/overview-of- company/default.aspx •http://investors.fedex.com/company-overview/mission-and- goals/default.aspx • http://about.van.fedex.com/our-story/company-structure/ • http://about.van.fedex.com/our-story/history-timeline/timeline/ • http://about.van.fedex.com/blog/tag/technology/ • http://about.van.fedex.com/social-responsibility/overview/ • http://investors.fedex.com/company-overview/mission-and- goals/default.aspx • http://investors.fedex.com/governance-and- citizenship/policies/code-of-conduct/default.aspx • https://www.youtube.com/watch?v=7USlVgd0OyY
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