Leveraging Mainframe Machine and Log Data in Splunk Analytics
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You rely on modern ITOA platforms to provide enhanced visibility, manage IT analytics and operations, security, automation and operational intelligence to keep your business running effectively. But these systems don’t natively integrate with your critical mainframe and IBM i log and machine data— leaving you with a glaring blind spot in your IT Infrastructure. Offered as part of Ironstream: The Full Stack DemoSeries, watch this on-demand webinar, Leveraging Mainframe Machine and Log Data in Splunk Analytics, to learn how Ironstream enables organizationsto bring mainframe machine and log data into their ITOA environment to have real-time visibility into the mainframe to create better agility while reducingwasted time, money, and resources.
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Leveraging Mainframe Machine and Log Data in Splunk Analytics
- 1. Ironstream® The Full Stack Leveraging Mainframe Machine and Log Data in Splunk Analytics Ian Hartley | Senior Director, Product Management Andrew Farley | Solutions Engineer
- 2. Housekeeping Webinar Audio • Today’s webcast audio is streamed through your computer speakers • If you need technical assistance with the web interface or audio, please reach out to us using the Q&A box Questions Welcome • Submit your questions at any time during the presentation using the Q&A box. If we don't get to your question, we will follow-up via email Recording and slides • This webinar is being recorded. You will receive an email following the webinar with a link to the recording and slides
- 3. Themes • Challenges around traditional modernization approaches • Impact to business • Need for a comprehensive Observability solution • Demo of Ironstream for IT Operations Analytics
- 4. Landscape of Digital Modernization is complex More alerts than ever More data across more apps Frequent software changes Cloud and hybrid environments
- 5. Mainframes still deliver mission-critical value 67 of the top Fortune 100 companies leverage mainframe as their core platform IBM Institute for Business Value, “Application on the modern mainframe”, 2021 90% companies indicate that mainframe is a platform for growth and long-term applications Kyndryl,”Perspectives on the Modern Mainframe” 2021 4 out of 5 executives say their organizations need to rapidly transform, including modernizing mainframe-based apps Wikibon “10-Year Worldwide Enterprise IT Spending 2008-2017”
- 6. Leading IT operations platforms lack native Mainframe support Distributed and Cloud environments Mainframe Systems Online services Storage Online Shopping Cart Servers Desktops Web clickstreams Security Networks Telecoms Call detail records GPS location Messaging Databases RFID Web services Packaged applications APP Custom apps Energy meters Smartphones and devices On- premises Private cloud Public cloud IBM Z Platform
- 7. Impact of data silos on IT teams No single view of IT infrastructure Increased downtime Poor reliability and performance Operational Inefficiency Limited visibility into customer experience Curbed innovation and growth
- 9. Downtime is VERY Expensive Calculating the cost of downtime “The average cost of downtime is $5,600 per minute, according to a 2014 study by Gartner …and this is just an average. An Avaya report the same year found that averages ranged from $2,300 to $9,000 per minute depending on factors like company size and industry vertical. And since 2014, that figure has been rising. A more recent report (from Ponemon Institute in 2016) raises Gartner’s average from $5,600 per minute to nearly $9,000 per minute. ” Source: https://www.atlassian.com/incident-management/kpis/cost-of-downtime Atlassian logo, terms, phrases and text copyright and/or trademarks of Atlassian Pty Ltd. in Australia and other countries.
- 10. Incidents DO happen… • : Outages are real • : Failures & missed SLAs are costly • : System breaches occur • : Data integrity is compromised • : Reputations are damaged Online outages, delays continue to impact Costco shoppers The issues were a major problem on Thanksgiving and again on Black Friday Cost estimate… $9K per minute! *
- 11. Everyone is watching… …you need to see first! FCA mandated and voluntary information on banking IT services Source – UK Financial Conduct Authority Source – Downdetector – copyright Downdetector in the United States and other countries.
- 12. Benefits of the IT War Room • Visibility – Get information and insights from experts across the organization • Collaboration – More people working on the problem to solve it quickly • Focus – free from outside distractions, other responsibilities • Results – Don’t leave until there’s a solution! …the most efficient and cost-effective to resolve a problem! The Solution? The IT War Room!
- 13. Benefits of the IT War Room • Visibility – Get information and insights from experts across the organization • Collaboration – More people working on the problem to solve it quickly • Focus – free from outside distractions, other responsibilities • Results – Don’t leave until there’s a solution! …the most efficient and cost-effective to resolve a problem! The Solution? The IT War Room! Maybe Not Only Disadvantages • Lack of consistency and facts – Siloed systems and tools have different metrics, terminology – can be subject to interpretation and hard to “fit together” • Lack of Context – Hard to see the “forest through the trees” • Very costly – Many resources tied up for a long period of time – what else isn’t getting done? Cost of overtime? • Impossible – Root cause might be impossible to determine with only human intervention • Impractical – What happens when the team is remote, key players are unavailable to join?
- 15. “Observability” Gartner’s definition… “Observability is the evolution of monitoring into a process that offers insight into digital business applications, speeds innovation and enhances customer experience. Infrastructure and Operations leaders should use observability to extend current monitoring capabilities, processes and culture to deliver these benefits.” Gartner – Innovation Insight for Observability – 28 September 2020
- 16. IT Observability 3 things… 1. Visibility 2. Agility 3. IT resilience 3 pillars of observability Logs Metrics Traces Observability
- 17. “Optimize performance with full stack visibility, predictive intelligence and automated remediation.” 1. Observability starts with data 2. Observability gets us to answers fast 3. Observability is critical to your culture and business strategy How this relates to IT Operations Analytics Observability is a critical business investment, especially when seconds of downtime can cost millions of dollars. Performance Insights Availability Cost
- 18. Observability Delivered to Splunk Powered by Ironstream® Visibility into usage, trends, projections Better operational & business insights Identify issues & anomalies faster! Avoid the IT War Room
- 19. Demo
- 20. Questions?
Editor's Notes
- PURPOSE : Position mainframe and IBM i systems as a key system in the Org. (the setup for ITOM and legacy IBM systems being disconnected) Most large enterprises have made major investments in data environments over a period of many years - legacy data can provide a treasure-trove of information that can transform your business when leveraged via a streaming paradigm These environments contain the data that these business run on and that today power the strategic initiatives driving the business forward – machine learning, AI and predictive analytics Legacy platforms (mainframe and IBM i) continue to adapt with each new wave of technology and are not going away anytime soon Integrating legacy data into your projects brings several advantages such as: Connect applications together, leveraging the existing transactional capabilities of the current application platform, and the wealth of new capabilities of the cloud Feed analytics with up-to-date information so your business runs on current insight Port workloads to less-expensive, strategic platforms
- Talk Track: And data silos can be a big deal. Organizations can feel the impact of these data silos in several different ways. The overall problem is the lack on a true 360-enterprise view of the IT infrastructure. There is no way for IT teams to see all of the aspects of their environment and how they interact with each other, which snowballs into several other problems that can affect the time, money, and reputation of the team if something goes wrong. The health and status of these legacy systems is unknown, so if an incident occurs that involves the mainframe or IBM i it can takes teams a long time to determine that. They may even need to get an IBM systems SME or consultant involved. Requiring this extra involvement from a 3rd party is a challenge in itself due to the fact that expertise around these systems is rapidly shrinking. Even after the experts get involved, teams still need to figure out what is wrong. This results in long MTTIs (mean time to identification) and long MTTRs (mean time to resolution). These are often a metric of success for IT ops teams, so if they are very high upper levels of management may need to get involved and the team could lose support from these executives. All of these factors culminate in a mismanagement of resources. There is so much time spent trying to understand what is happening with the mainframe and IBM i that it takes away from teams actual day jobs. Not to mention all of the extra money being spent on an IBM systems SME. PURPOSE: The negative consequences of disconnection.
- But don’t take just my word for it…let’s look at what research company, Gartner says about “observability” Their definition is… READ There’s a lot in that statement…so let’s unpack it a little. And by the way…I&O…is Infrastructure and Operations
- IT operations and security use cases can all be played across these tools and platforms. Even combinations of these many different use cases. From simple visibility…to operational insights…finding issues and resolving them quickly before your customers are aware…to improving your security, compliance and audit posture. These are all possible…at your own pace…and in-line with your common or even unique requirements.