Starbucks was founded in 1971 and grew from 55 stores to over 14,000 today. It provides extensive training to employees focusing on customer service and the company's philosophy. Starbucks offers competitive benefits like health insurance and stock options. It emphasizes flexible work schedules and treating employees with equality and dignity. The company culture encourages feedback, innovation, and a small company atmosphere. Starbucks recognition programs and exemplary customer service have contributed to its success in the retail business. Maintaining benefits, culture, and employee satisfaction presents ongoing challenges as the company continues to grow.

3. 1982: Adapted Italian principles to resemble strong bar Culture

4. 1987: Taken over by Schultz for $3.7 million.

5. Grew from 55 stores in -------------------------------------------------------to over 14000 stores today

6. Products sold include:- Beverages- whole coffee beans - coffee-related retail items

8. AIM

9. Indoctrinate employees in company’s philosophy

11. Listen & acknowledge.

12. Ask for help. “Treat people like family & they will be loyal”

14. Comprehensive Health Benefits Offered.

15. Bean Stock Plan.

16. Employee Ownership Program.

17. On site fitness program: provided child care & elder care assistance to employees.

19. Compensation based on individual needs & preferences.

23. Formed several informal groups.

26. Motivated & committed human resource: key to success in retail business.

28. Would the company be able to retain employees if HR cost is lowered.

30. More dynamic culture & work environment.

31. People need to feel that they are a part of something big

32. Grievance handling cell