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A case study presentation on
How STARBUCKS nearly collapsed
marufsiddiqe@outlook.co
m
Q1
What was the problem of
Starbucks?
Problems
•Market Saturation
•Brand Fatigue
•Increased Competition
•Obsession towards more revenue
•Losing originality
Problems
•Failed to deliver the “Starbucks experience”
•Growth without foresightedness.
Cannibalizing the existing shops
Q2
How did they overcome the challenge?
Return of the
Origin
Shaking up the senior management
Closing all stores across US
For 3 hours
Instilling cultural diversity
Changing store Environment
Tailoring new types of drinks
for local preferences
Re-energizing
the brand
Q3. What could have been done differently
•Increase International Expansion
•Rent Out Meeting Space
Rewards
Program
Increase
Connection
with Customer
Continually Improve
the Coffee
Becoming More Environmental
Friendly
Q4
Learnings from this case
Protect
origin
Automation might
not be good
always
Adopt
the culture
Remember Root
Expand…
When ready
Freshen up
management
(When necessary)
Attention
Seeking
Be the master of one
trade you're good
at…
Build andtrust
relationship
Starbucks Case Study Solution CNBC

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Starbucks Case Study Solution CNBC