The word ‘Standard Operating Procedure’ shortly known as SOP, probably originated in military or healthcare domains to instill best practices in performing a specific function. SOP is a written document with step-by-step instructions to guide the performer of a process or a function or an activity. The purpose of SOP is not to teach someone how to do a work or to impart a skill, but to imbibe best practices that ensures some sort of standardization in performing a work in a most optimal way. For example, take a SOP ‘Operating a Car’. This SOP will not teach someone how to drive a car, but it does teach the best practices that shall be followed while operating a car such as wearing seat belt, never to move the car while the passengers are within 5 m radius etc.

1. Services of Standard Operating
Procedures

2. SOP
Standard Operating Procedures are the documents that explains in a step-by-
step manner about the scope and purpose of an activity, the list of tasks,
sequence of tasks, who need to perform, how to perform and expected quality,
resources and time. SOPs are a great step towards process improvement. SOPs
help the organization to freeze the current best practices of the organization
and as and when things are improved the SOPs are revised to incorporate the
new best practices. In other words, SOPs establish a baseline of performance
that is expected within an organization. www.processfolks.com

3. Process Design
 Process Improvement is the way to develop and grow the organizations. In today's
complex, ever-changing market and consumer preferences, organizations need to
be more agile in adopting to those changes before the competitor does.
 How fast an organization is able to understand the environment has become a
competitive edge. Hence it is time to transform your organization to be process-
centric.
 A process-centric organization is the one that is aware of its primary, secondary
and management processes and manages those processes at the optimal level.
 Primary processes are those that are directly delivering value to the customer.
Secondary processes are those that assists the primary processes to function more
effectively.
If you Know more Details Please Visit :
http://www.processfolks.com/services/process-design

4. Business Rules
Standard Operating Procedures are long
documents that explains the what, why,
how and by whom in greater depth.
On the other hand, business rules are
typically a one-page document that
clearly lists out what are all the do's and
don'ts of a position.
In a transaction environment where
several staffs are working in transaction
processes, business rules are easy to
implement and to train thus quickly
brings uniformity and clarify in
operations.
If you Know more Details Please Visit :
http://www.processfolks.com/services/b
usiness-rules

5. SharePoint
SharePoint is an e-Form and workflow
development solution from Microsoft
Corporation.
Fhyzics a Microsoft Partner specializes in
SharePoint technology for process
improvement in organizations.
SharePoint is an amazing tool to
automate transaction processes.
Fhyzics has implemented even complex
processes in SharePoint within a month in
several organizations.
If you Know more Details Please Visit :
http://www.processfolks.com/services/sh
arepoint

6. Forms & Checklists
Check list is a set of questions that need to be
verified and validated before commencing an
operation or at the end of an operation.
Check List is a simple and wonderful tool in
auditing and controlling the processes.
Check lists can be designed only for the
macro and risky items or that can be well
detailed to verify all the components of a
process.
If you Know more Details Please Visit :
http://www.processfolks.com/services/forms
-check-lists

7. About Fhyzics
 Fhyzics is a leader in providing business analysis services and business analysis
training.
 Fhyzics helps organizations to establish Business Analysis Centre of Excellence
(BACoE) and to build business analysis capability.
 We are an Endorsed Education ProviderTM of International Institute of
Business AnalysisTM (IIBA®), Canada and Registered Education Provider of
International Requirements Engineering Board (IREB®), Germany.
 If you Know more Details Please Visit : http://www.fhyzics.com/

8. Contact us
Level-5, Tamarai Tech Park
S.P. Plot, No. 16-19 & 20-A
Thiru Vi Ka Industrial Estate
Inner Ring Road, Guindy, Chennai
India 600032

9. THANK YOU
Regards
T.Sugantha
Research Analyst
Fhyzics Business Consultants Private Limited