SlideShare a Scribd company logo
Delivering Operational 
Intelligence 
Markus 
Zirn 
VP 
Product 
Management 
Copyright © 2014 Splunk Inc.
COMPANIES WHO COMPETE 
WITH DATA WILL WIN
MACHINE DATA HAS VALUE 
Mar 01 19:18:50:000 aaa2 radiusd[12548]:[ID 959576 local1.info] INFO 
RADOP(13) acct start for 2172618992@splunktel.com 10.164.232.181 from 
12.130.60.5 recorded OK.! 
2013-03-01 19:18:50:150 10.2.1.34 GET /sync/addtolibrary/ 
IP 
Address 
01011207201000005652000000000053 - 80 - 10.164.232.181 "Mozilla/5.0 
(iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, 
like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3" 503 0 0 825 1680! 
Mar 01 19:18:50:163 aaa2 radiusd[12548]:[ID 959576 local1.info] INFO 
RADOP(13) acct stop for 2172618992@splunktel.com 10.164.232.181 from 
12.130.60.5 recorded OK.! 
Phone 
Number 
Track 
ID 
Error 
Code
WHAT IF… 
YOU COULD MAKE MACHINE DATA 
ACCESSIBLE, USABLE AND 
VALUABLE FOR EVERYONE
THE POWER OF 
COLLECT 
DATA FROM 
ANYWHERE 
SEARCH AND 
ANALYZE 
EVERYTHING 
GAIN REAL-TIME 
OPERATIONAL 
INTELLIGENCE
DEMO #1 
Operational Intelligence
Store 
Data 
Structure 
Data 
Search, 
Explore 
Analyze, 
Mine 
Report, 
Visualize
Business Intelligence 
Store 
Data 
Structure 
Data 
Search, 
Explore 
Analyze, 
Mine 
Report, 
Visualize
Store 
Data 
Structure 
Data 
Search, 
Explore 
Analyze, 
Mine 
Report, 
Visualize 
ANALYTICS 
STORE 
DATA 
MODEL 
PIVOT
Feed 
Data 
Oprational Intelligence 
Store 
Data 
Structure 
Data 
Search, 
Explore 
Analyze, 
Mine 
Report, 
Visualize 
Alert 
& 
Ac?on 
ANALYTICS 
STORE 
DATA 
MODEL 
PIVOT
Feed 
Data 
Oprational Intelligence 
Store 
Data 
Structure 
Data 
Search, 
Explore 
Analyze, 
Mine 
Report, 
Visualize 
Alert 
& 
Ac?on 
ANALYTICS 
STORE 
DATA 
MODEL 
PIVOT 
HA 
/ 
DR 
Admin 
Scale 
Data 
Security 
Apps 
API
DE FACTO FABRIC FOR 
UNSTRUCTURED DATA
SEARCH WILL BE 
THE DE FACTO DATA 
QUERY LANGUAGE
SCHEMA AT READ 
NOT AT WRITE TIME
Proven at 7,400+ Customers in 90+ Countries 
Educa?on 
Healthcare 
Technology 
Energy 
and 
U?li?es 
Manufacturing 
Telecommunica?ons 
Cloud 
and 
Online 
Services 
Government 
Retail 
Financial 
Services 
and 
Insurance 
Media 
Travel 
and 
Leisure 
Over 2/3 the Fortune 100
Why Apollo Group Uses Splunk 
Developers 
finding 
root 
cause 
5-­‐10x 
faster! 
Product 
Lifecycle 
Monitoring 
Fraud 
preven?on 
Ac?vity 
tracking 
Produc@on 
Applica@on 
Analy@cs 
Reduced 
down?me 
Capacity 
planning 
Mobile 
Applica@on 
Monitoring 
Reduced 
costs! 
Cloud 
Monitoring 
Saves 
security 
team 
20 
hours 
every 
day 
Security 
& 
Digital 
intelligence
Delivers Value Across IT and the Business 
IT 
Opera@ons 
Security, 
Compliance 
& 
Fraud 
App 
Dev 
& 
App 
Management 
Business 
Analy@cs 
Developer 
PlaHorm 
(REST 
API, 
SDKs) 
Industrial 
Data 
and 
Internet 
of 
Things 
Copyright © 2014 Splunk Inc.
Platform for Application Delivery & IT Operations 
PROACTIVE 
MONITORING 
& 
REAL 
TIME 
ALERTING 
DELIVER 
BETTER 
QUALITY 
CODE 
FASTER 
MOBILE 
APP 
TROUBLESHOOTING 
ROOT 
CAUSE 
& 
ISSUE 
RESOLUTION 
CLOUD 
APP 
& 
INFRASTRUCTURE 
MONITORING 
USER 
AND 
USAGE 
ANALYTICS
Better Code, Faster Development 
& Migration to Cloud 
Reduced error rates by 2 orders of magnitude in a 
couple of weeks 
Rapidly found and fixed one line of code responsible for 
30,000+ errors 
Real-time dashboards on error rates & production 
impact 
In-depth visibility as they strategically migrate apps to 
AWS Cloud 
Copyright © 2014 Splunk Inc.
Why Home Depot Uses Splunk for 
App and IT Management 
Faster Troubleshooting – 
Reduced Severity 1 & 2 by 43% 
Health Status of Entire 
Application Infrastructure 
Real-time Visibility Across 
1,200+ Applications 
CIO Dashboards on KPIs 
and Trends by Store 
Copyright © 2014 Splunk Inc.
Apps for Application Management & IT Ops 
Splunk 
Apps 
for 
VMware 
and 
Exchange 
300+ 
IT 
ops 
and 
App 
Management 
Apps 
*nix 
Cloud 
Service 
for 
Mobile 
Developers
Delivers Value Across IT and the Business 
IT 
Opera@ons 
Security, 
Compliance 
& 
Fraud 
App 
Dev 
& 
App 
Management 
Business 
Analy@cs 
Developer 
PlaHorm 
(REST 
API, 
SDKs) 
Industrial 
Data 
and 
Internet 
of 
Things 
Copyright © 2014 Splunk Inc.
Single Platform for Security Intelligence 
Splunk Complements, Replaces, and Goes Beyond Existing SIEMs 
SECURITY 
& 
COMPLIANCE 
REPORTING 
REAL-­‐TIME 
MONITORING 
OF 
KNOWN 
THREATS 
DETECT 
UNKNOWN 
THREATS 
INCIDENT 
INVESTIGATIONS 
& 
FORENSICS 
FRAUD 
DETECTION 
INSIDER 
THREAT
How HCA Uses Splunk for Security and 
Medical Informatics 
Prevent security breaches and 
protect patient privacy 
Operational analytics for 
connected medical devices 
Comply with HIPAA regulatory 
requirements 
Copyright © 2014 Splunk Inc.
Apps for Security 
Splunk App for 
Enterprise Security 
130+ 
Security Apps
DEMO #2 
Splunk for Security / ES 3.1
2014 
Gartner 
SIEM 
Magic 
Quadrant 
27
Delivers Value Across IT and the Business 
IT 
Opera@ons 
Security, 
Compliance 
& 
Fraud 
App 
Dev 
& 
App 
Management 
Business 
Analy@cs 
Developer 
PlaHorm 
(REST 
API, 
SDKs) 
Industrial 
Data 
and 
Internet 
of 
Things 
Copyright © 2014 Splunk Inc.
Extending Splunk for Business Analytics 
Splunk 
Complements 
Exis?ng 
BI 
Solu?ons 
CUSTOMER 
EXPERIENCE 
PRODUCT 
ANALYTICS 
BUSINESS 
PROCESS 
ANALYTICS 
DIGITAL 
MARKETING
Why Domino’s uses Splunk for 
Application Management and Business 
Analytics 
Copyright © 2014 Splunk Inc. 
30 
Understand 
device 
and 
app 
usage 
trends 
for 
orders 
Real-­‐?me 
revenue 
insights 
from 
store 
data 
Visibility 
into 
online 
& 
mobile 
coupon 
redemp?on 
Refine 
campaigns 
for 
higher 
conversion
Apps & Capabilities for Business Analytics 
• DB 
Connect 
• Stream 
• ODBC 
Driver 
• Data 
Models 
• Pivot 
Apps, 
Features 
& 
Partners
9 BREAKTHROUGH IN BIG DATA: HUNK YEARS OF SPLUNK 
ENTERPRISE SOFTWARE R&D 
ON TOP OF HADOOP
Delivers Value Across IT and the Business 
IT 
Opera@ons 
Security, 
Compliance 
& 
Fraud 
App 
Dev 
& 
App 
Management 
Business 
Analy@cs 
Developer 
PlaHorm 
(REST 
API, 
SDKs) 
Industrial 
Data 
and 
Internet 
of 
Things 
Copyright © 2014 Splunk Inc.
Splunk for Industrial Data & 
Internet of Things 
REMOTE 
TROUBLESHOOTIN 
G 
& 
PREVENTIVE 
MAINTENANCE 
SECURITY 
& 
COMPLIANCE 
DEVICE 
USAGE 
& 
CUSTOMER 
ANALYTICS 
OPERATIONA 
L 
EFFICIENCY
Building Smarter 
Transportation 
Improving Safety 
Reducing Fuel Costs 
Improving On-Time 
Operations 
Over 
$1 
Billion 
in 
Poten@al 
Savings 
Copyright © 2014 Splunk Inc.
Apps & Capabilities for Industrial Data 
& Internet of Things 
• DBConnect 
• REST 
API 
& 
Apps, 
Features 
& 
Partners 
SNMP 
Modular 
Inputs 
• Universal 
Forwarder 
for 
Raspberry 
Pi 
REST
Across Data Sources, Use Cases & Consumption Models 
VMware 
Making Splunk Adoption Easier 
PlaHorm 
for 
Machine 
Data 
Exchange 
PCI 
Security 
Forwarders 
Syslog 
/ 
DB 
Connect 
Mobile 
TCP 
/ 
Other 
Sensors/Control 
Systems 
500+ 
Ecosystem 
Apps 
Copyright © 2014 Splunk Inc. 
Stream
Easy to Get Started 
Free 
Online 
Sandbox 
Copyright © 2014 Splunk Inc. 
Free 
Download 
Free 
Amazon 
Machine 
Images 
(AMI)
Thriving Community 
6 
SDKs 
with 
documenta?on 
and 
examples 
40,000+ 
ques?ons 
and 
answers 
Local 
User 
Groups 
500+ 
apps 
and 
SplunkLive! 
events
5th Annual Splunk WWUC 
• October 4-6, 2014 
• MGM Grand, Las Vegas 
• 3 days of Splunk University - Get 
Certified! 
• 3 days of Technical Content 
• 140+ sessions 
• 50+ Customer Speakers 
• 30+ Technology Partners 
• 30+ Apps in Apps Showcase 
• Ask the Experts, Business Value ROI 
Booth, and more 
conf.splunk.com

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SplunkLive! São Paulo 2014 - Overview by markus zirn

  • 1. Delivering Operational Intelligence Markus Zirn VP Product Management Copyright © 2014 Splunk Inc.
  • 2. COMPANIES WHO COMPETE WITH DATA WILL WIN
  • 3. MACHINE DATA HAS VALUE Mar 01 19:18:50:000 aaa2 radiusd[12548]:[ID 959576 local1.info] INFO RADOP(13) acct start for 2172618992@splunktel.com 10.164.232.181 from 12.130.60.5 recorded OK.! 2013-03-01 19:18:50:150 10.2.1.34 GET /sync/addtolibrary/ IP Address 01011207201000005652000000000053 - 80 - 10.164.232.181 "Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3" 503 0 0 825 1680! Mar 01 19:18:50:163 aaa2 radiusd[12548]:[ID 959576 local1.info] INFO RADOP(13) acct stop for 2172618992@splunktel.com 10.164.232.181 from 12.130.60.5 recorded OK.! Phone Number Track ID Error Code
  • 4. WHAT IF… YOU COULD MAKE MACHINE DATA ACCESSIBLE, USABLE AND VALUABLE FOR EVERYONE
  • 5. THE POWER OF COLLECT DATA FROM ANYWHERE SEARCH AND ANALYZE EVERYTHING GAIN REAL-TIME OPERATIONAL INTELLIGENCE
  • 6. DEMO #1 Operational Intelligence
  • 7. Store Data Structure Data Search, Explore Analyze, Mine Report, Visualize
  • 8. Business Intelligence Store Data Structure Data Search, Explore Analyze, Mine Report, Visualize
  • 9. Store Data Structure Data Search, Explore Analyze, Mine Report, Visualize ANALYTICS STORE DATA MODEL PIVOT
  • 10. Feed Data Oprational Intelligence Store Data Structure Data Search, Explore Analyze, Mine Report, Visualize Alert & Ac?on ANALYTICS STORE DATA MODEL PIVOT
  • 11. Feed Data Oprational Intelligence Store Data Structure Data Search, Explore Analyze, Mine Report, Visualize Alert & Ac?on ANALYTICS STORE DATA MODEL PIVOT HA / DR Admin Scale Data Security Apps API
  • 12. DE FACTO FABRIC FOR UNSTRUCTURED DATA
  • 13. SEARCH WILL BE THE DE FACTO DATA QUERY LANGUAGE
  • 14. SCHEMA AT READ NOT AT WRITE TIME
  • 15. Proven at 7,400+ Customers in 90+ Countries Educa?on Healthcare Technology Energy and U?li?es Manufacturing Telecommunica?ons Cloud and Online Services Government Retail Financial Services and Insurance Media Travel and Leisure Over 2/3 the Fortune 100
  • 16. Why Apollo Group Uses Splunk Developers finding root cause 5-­‐10x faster! Product Lifecycle Monitoring Fraud preven?on Ac?vity tracking Produc@on Applica@on Analy@cs Reduced down?me Capacity planning Mobile Applica@on Monitoring Reduced costs! Cloud Monitoring Saves security team 20 hours every day Security & Digital intelligence
  • 17. Delivers Value Across IT and the Business IT Opera@ons Security, Compliance & Fraud App Dev & App Management Business Analy@cs Developer PlaHorm (REST API, SDKs) Industrial Data and Internet of Things Copyright © 2014 Splunk Inc.
  • 18. Platform for Application Delivery & IT Operations PROACTIVE MONITORING & REAL TIME ALERTING DELIVER BETTER QUALITY CODE FASTER MOBILE APP TROUBLESHOOTING ROOT CAUSE & ISSUE RESOLUTION CLOUD APP & INFRASTRUCTURE MONITORING USER AND USAGE ANALYTICS
  • 19. Better Code, Faster Development & Migration to Cloud Reduced error rates by 2 orders of magnitude in a couple of weeks Rapidly found and fixed one line of code responsible for 30,000+ errors Real-time dashboards on error rates & production impact In-depth visibility as they strategically migrate apps to AWS Cloud Copyright © 2014 Splunk Inc.
  • 20. Why Home Depot Uses Splunk for App and IT Management Faster Troubleshooting – Reduced Severity 1 & 2 by 43% Health Status of Entire Application Infrastructure Real-time Visibility Across 1,200+ Applications CIO Dashboards on KPIs and Trends by Store Copyright © 2014 Splunk Inc.
  • 21. Apps for Application Management & IT Ops Splunk Apps for VMware and Exchange 300+ IT ops and App Management Apps *nix Cloud Service for Mobile Developers
  • 22. Delivers Value Across IT and the Business IT Opera@ons Security, Compliance & Fraud App Dev & App Management Business Analy@cs Developer PlaHorm (REST API, SDKs) Industrial Data and Internet of Things Copyright © 2014 Splunk Inc.
  • 23. Single Platform for Security Intelligence Splunk Complements, Replaces, and Goes Beyond Existing SIEMs SECURITY & COMPLIANCE REPORTING REAL-­‐TIME MONITORING OF KNOWN THREATS DETECT UNKNOWN THREATS INCIDENT INVESTIGATIONS & FORENSICS FRAUD DETECTION INSIDER THREAT
  • 24. How HCA Uses Splunk for Security and Medical Informatics Prevent security breaches and protect patient privacy Operational analytics for connected medical devices Comply with HIPAA regulatory requirements Copyright © 2014 Splunk Inc.
  • 25. Apps for Security Splunk App for Enterprise Security 130+ Security Apps
  • 26. DEMO #2 Splunk for Security / ES 3.1
  • 27. 2014 Gartner SIEM Magic Quadrant 27
  • 28. Delivers Value Across IT and the Business IT Opera@ons Security, Compliance & Fraud App Dev & App Management Business Analy@cs Developer PlaHorm (REST API, SDKs) Industrial Data and Internet of Things Copyright © 2014 Splunk Inc.
  • 29. Extending Splunk for Business Analytics Splunk Complements Exis?ng BI Solu?ons CUSTOMER EXPERIENCE PRODUCT ANALYTICS BUSINESS PROCESS ANALYTICS DIGITAL MARKETING
  • 30. Why Domino’s uses Splunk for Application Management and Business Analytics Copyright © 2014 Splunk Inc. 30 Understand device and app usage trends for orders Real-­‐?me revenue insights from store data Visibility into online & mobile coupon redemp?on Refine campaigns for higher conversion
  • 31. Apps & Capabilities for Business Analytics • DB Connect • Stream • ODBC Driver • Data Models • Pivot Apps, Features & Partners
  • 32. 9 BREAKTHROUGH IN BIG DATA: HUNK YEARS OF SPLUNK ENTERPRISE SOFTWARE R&D ON TOP OF HADOOP
  • 33. Delivers Value Across IT and the Business IT Opera@ons Security, Compliance & Fraud App Dev & App Management Business Analy@cs Developer PlaHorm (REST API, SDKs) Industrial Data and Internet of Things Copyright © 2014 Splunk Inc.
  • 34. Splunk for Industrial Data & Internet of Things REMOTE TROUBLESHOOTIN G & PREVENTIVE MAINTENANCE SECURITY & COMPLIANCE DEVICE USAGE & CUSTOMER ANALYTICS OPERATIONA L EFFICIENCY
  • 35. Building Smarter Transportation Improving Safety Reducing Fuel Costs Improving On-Time Operations Over $1 Billion in Poten@al Savings Copyright © 2014 Splunk Inc.
  • 36. Apps & Capabilities for Industrial Data & Internet of Things • DBConnect • REST API & Apps, Features & Partners SNMP Modular Inputs • Universal Forwarder for Raspberry Pi REST
  • 37. Across Data Sources, Use Cases & Consumption Models VMware Making Splunk Adoption Easier PlaHorm for Machine Data Exchange PCI Security Forwarders Syslog / DB Connect Mobile TCP / Other Sensors/Control Systems 500+ Ecosystem Apps Copyright © 2014 Splunk Inc. Stream
  • 38. Easy to Get Started Free Online Sandbox Copyright © 2014 Splunk Inc. Free Download Free Amazon Machine Images (AMI)
  • 39. Thriving Community 6 SDKs with documenta?on and examples 40,000+ ques?ons and answers Local User Groups 500+ apps and SplunkLive! events
  • 40. 5th Annual Splunk WWUC • October 4-6, 2014 • MGM Grand, Las Vegas • 3 days of Splunk University - Get Certified! • 3 days of Technical Content • 140+ sessions • 50+ Customer Speakers • 30+ Technology Partners • 30+ Apps in Apps Showcase • Ask the Experts, Business Value ROI Booth, and more conf.splunk.com